Change search
ReferencesLink to record
Permanent link

Direct link
Recruiters and applicants: An exchange of words
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
2014 (English)In: Journal of Financial Services Marketing, ISSN 1363-0539, Vol. 19, no 2, 94-103 p.Article in journal (Refereed) Published
Abstract [en]

Recruitment processes have become important for organisations and involve key decisions: whether to recruit, how and when to recruit, and who or 'what' to recruit. Despite the structured and systematic nature of recruitment, making sensible interpretations of the curriculum vitae (CV), interview performances and assessment centre results about the prospective employee remains an enormous challenge. Similarly, from the candidate's perspective, assessment of the organisation is equally complex. This article provides perspective of this potential 'initial contact' of prospective employees and organisations. The data used to inform this 'initial contact' for analysis is from the CV and the job advertisement. These documents can be used to investigate the 'match' between organisational and applicant requirements and offers; the information exchange. CVs uploaded to Websites by applicants were analysed. The same online sources were used for job advertisements. Using a software package, analysis revealed the most common words that organisations and applicants use to describe their experience, requirements and offerings. Specifically, results showed that applicants for marketing roles in financial services management often neglect the use of keywords demonstrating a low 'match' with advertisement requirements.

Place, publisher, year, edition, pages
2014. Vol. 19, no 2, 94-103 p.
Keyword [en]
exchange, human resources, recruitment, relationships, transactions
National Category
Economics and Business
URN: urn:nbn:se:kth:diva-161524DOI: 10.1057/fsm.2014.8ScopusID: 2-s2.0-84901854818OAI: diva2:794850

QC 20150313

Available from: 2015-03-13 Created: 2015-03-12 Last updated: 2015-03-13Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Search in DiVA

By author/editor
Humphrey, Stephen
By organisation
Industrial Economics and Management (Dept.)
In the same journal
Journal of Financial Services Marketing
Economics and Business

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Altmetric score

Total: 39 hits
ReferencesLink to record
Permanent link

Direct link