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Perceptions of Comfort: Exploring How People in the Third Age Experience Seating Furniture
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(English)In: International Journal of Design, ISSN 1991-3761, E-ISSN 1994-036XArticle in journal (Refereed) Submitted
Abstract [en]

Notions of comfort are multifaceted and complex to incorporate into the design process. This paper presents a study where 10 chairs were tested by 30 third age people. The study was not mainly a comfort test, but several of the investigated human-furniture interactions could be referred to as aspects of comfort. The methods used were a user satisfaction scale and interviews. The study shows that the participants have diverse needs of comfort, but that they all value product related factors that affords fit to their body, home and aspired identity. The chairs’ properties and characteristics co-affected the experiences of various types of usages and the totality of what was perceived. A possible explanation is that past experiences and first visual impression work together to guide user expectations and thus influence the perceived comfort. This paper recommends that designers and design decision makers should understand people’s needs holistically to ensure that the user's comfort experience in relation to product use is considered.

Keyword [en]
Comfort, People in the third age, Furniture design
National Category
Engineering and Technology
URN: urn:nbn:se:kth:diva-160177OAI: diva2:794959

QS 2015

Available from: 2015-03-13 Created: 2015-02-17 Last updated: 2015-04-17Bibliographically approved

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Östlund, Britt
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