Tackling the “unknown sustainability” with service design methods: two case studies
2014 (English)In: XXIV International RESER Conference 2014: Services and New Societal Challenges : Innovation for Sustainable Growth andWelfare, 2014, 544-559 p.Conference paper (Other academic)
In this paper we will present two explorative service design cases focusing on sustainable services in smart cities. After an introduction to our thematic area we will describe the two cases and the service design methods used. In the conclusion we will discuss the lessons learned from applying service design tools in collaboration with citizens and other stakeholders.
Place, publisher, year, edition, pages
2014. 544-559 p.
sustainability, service design, design methods
Human Computer Interaction
Research subject Human-computer Interaction
IdentifiersURN: urn:nbn:se:kth:diva-159191ISBN: 978-951-38-7436-0OAI: oai:DiVA.org:kth-159191DiVA: diva2:803798
RESER Conference 2014
FunderEU, FP7, Seventh Framework Programme, 608774
QC 201504202015-04-132015-01-232015-04-20Bibliographically approved