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Vad är en patientjournal?: En undersökning av användares mentala modeller
KTH, School of Computer Science and Communication (CSC).
2015 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [sv]

Allt fler svenska vårdgivare ger patienter direktåtkomst till sina patientjournaler via internet. För att göra sådana tjänster så lättanvända som möjligt är det viktigt att förstå vad användarna har för bild av vad en patientjournal är och hur den är strukturerad. I den här rapporten presenteras en undersökning av hur användare uppfattar patientjournaler. Undersökningen har omfattat intervjuer, öppen kortsortering (med inledande free-listing) och användningstest – metoder som kompletterat varandra bra. Frågor som ställts rör patientjournalens syfte, vilka som hanterar den och vad den kan innehålla. Resultaten indikerar att användarna har en gemensam kärna i sina uppfattningar av patientjournaler. Analysen begränsas av att antalet försökspersoner har varit relativt litet, men med ett större antal användare kan denna kombination av metoder vara värdefull i praktiskt utvecklingsarbete.

Abstract [en]

An increasing number of Swedish care givers are providing patients with direct access to their medical health records via the Internet. In order to make such services as easy as possible to use, it is important to understand what image the users have of what a medical health record is and how it is structured. In this thesis, an investigation of how users perceive medical health records is presented. The investigation has included interviews, card sorting (preceded by a free-listing exercise) and user testing – methods that have worked well together. Among the questions that were asked are ones about the purpose of a medical health record, who handles it and what may be in it. The results indicate that users have a common core in their perception of medical health records. The analysis is limited by the relatively low number of participants in the investigation, but with a larger number of participants, this combination of methods may be of value in practical development work.

Place, publisher, year, edition, pages
2015.
Keyword [sv]
Patientjournaler, mentala modeller
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-168284OAI: oai:DiVA.org:kth-168284DiVA: diva2:815413
Subject / course
Human - Computer Interaction
Educational program
Master of Science in Engineering - Computer Science and Technology
Supervisors
Examiners
Available from: 2015-06-29 Created: 2015-05-31 Last updated: 2015-06-29Bibliographically approved

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Human Computer Interaction

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf