Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
On the handling of impedance factors for establishing apprenticeship relations during field studies in industry domains
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. ABB Corporate Research, Västerås, Sweden .ORCID iD: 0000-0002-1985-6867
ABB Corporate Research, Västerås, Sweden .
2014 (English)In: Proceedings of the NordiCHI 2014: The 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, 2014, 1107-1112 p.Conference paper, Published paper (Refereed)
Abstract [en]

The process of trying to understand users' perspectives and their mental model is inherently challenging, as anyone who has been involved in conducting field studies and interviewing users can attest to. At the heart of this process is the need to create trust between the interviewer and the interviewee in order to build bonds which facilitate richer information exchange. Building apprenticeship relations is one approach which sees the interviewee as teacher and the interviewer as student/apprentice. However establishing these relations, particularity within a short time frame and within an industrial domain, can be difficult. This paper therefore addresses some of the challenges associated with building these relationships and how researchers can strengthen their connection with the users they interact with.

Place, publisher, year, edition, pages
2014. 1107-1112 p.
Keyword [en]
Apprenticeship relations, Contextual inquiry, Field studies, Industry domains, Interview, Research, User experience, Apprentices, Teaching, Human computer interaction
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:kth:diva-167928DOI: 10.1145/2639189.2670287Scopus ID: 2-s2.0-84911445418ISBN: 1595930361 (print)ISBN: 9781450325424 (print)OAI: oai:DiVA.org:kth-167928DiVA: diva2:818068
Conference
8th Nordic Conference on Human-Computer Interaction, NordiCHI 2014, 26 October 2014 through 30 October 2014
Note

QC 20150608

Available from: 2015-06-08 Created: 2015-05-22 Last updated: 2015-06-08Bibliographically approved

Open Access in DiVA

No full text

Other links

Publisher's full textScopus

Authority records BETA

Björndal, Petra S.

Search in DiVA

By author/editor
Björndal, Petra S.
By organisation
Media Technology and Interaction Design, MID
Media and Communications

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 28 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf