Successful collaboration between occupational health service providers and client companies: Key factors
2015 (English)In: Work: A journal of Prevention, Assesment and rehabilitation, ISSN 1051-9815, E-ISSN 1875-9270, Vol. 51, no 2, 229-237 p.Article in journal (Refereed) Published
BACKGROUND: Occupational health services (OHS) are often described as an important resource to reduce work-related diseases and improve the workplace. OBJECTIVE: This paper identifies key factors for successful collaboration between Swedish OHS providers and their client companies. METHODS: Interviews were carried out with representatives of 15 companies and their OHS providers. The interviews were transcribed and their content analyzed. RESULTS: The results revealed that successful collaboration was highly correlated with six factors. First, the collaboration depends on both parties; "it takes two to tango". Second, the company and the OHS provider have a joint commitment to a longterm collaboration. Third, the collaboration is built on frequent contact at different organizational levels. Fourth, the company has a well-structured work environment for occupational health and safety management. Fifth, the OHS provider uses a consultative approach in its prevention and promotion activities. Finally, OHS providers seek to treat the company, not the individual. CONCLUSIONS: Our research indicates that a successful collaboration requires both occupational health and safety management (OHSM) within the company and the assistance of a competent OHS provider. A change toward more promotion and prevention services benefits the company, since the occupational health services are better tailored to the company's needs.
Place, publisher, year, edition, pages
IOS Press, 2015. Vol. 51, no 2, 229-237 p.
Dialogue, Trust and confidence, Work environment, Work-related illness prevention
Medical and Health Sciences
IdentifiersURN: urn:nbn:se:kth:diva-170513DOI: 10.3233/WOR-141855ISI: 000356065900009ScopusID: 2-s2.0-84931087129OAI: oai:DiVA.org:kth-170513DiVA: diva2:838858
QC 201507012015-07-012015-07-012016-04-12Bibliographically approved