Preparing for Airport Collaborative Decision Making (A-CDM) implementation: an evaluation and recommendations
2015 (English)In: Cognition, Technology & Work, ISSN 1435-5558, E-ISSN 1435-5566, Vol. 17, no 2, 207-218 p.Article in journal (Refereed) Published
The key objective of this paper was to report on one of the industrial-based change case studies of the MASCA project (MAnaging System Change in Aviation-EU FP7, 2010-2013 ). This case study provides a systematic insight into one airport's approach to their preparation for full implementation of Airport Collaborative Decision Making (A-CDM). An action-based methodological approach was applied over a 3-year period, and a particular focus of this paper is on the application of the MASCA system change and operational evaluation tool (SCOPE/Structured Enquiry). Key recommendations resulted in research-led interventions, such as the development of a Serious Game to facilitate co-ordination and communications. The paper also reports on future recommendations for the implementation of A-CDM, such as prioritising social relations and trust building amongst airport stakeholders as opposed to viewing A-CDM solely as an IT-led project. Recommendations and learning from this case study can also be disseminated to other airports who are about to embark on the preparation for full A-CDM implementation and compliance.
Place, publisher, year, edition, pages
2015. Vol. 17, no 2, 207-218 p.
MASCA, Implementing change, Airport Collaborative Decision Making, Multi-stakeholder collaborations
Other Engineering and Technologies
IdentifiersURN: urn:nbn:se:kth:diva-171671DOI: 10.1007/s10111-014-0295-xISI: 000353465700009OAI: oai:DiVA.org:kth-171671DiVA: diva2:845707
QC 201508122015-08-122015-08-052015-08-12Bibliographically approved