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Preparing for Airport Collaborative Decision Making (A-CDM) implementation: an evaluation and recommendations
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management. Universidad Politécnica de Madrid (UPM), Spain .ORCID iD: 0000-0001-6887-6859
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2015 (English)In: Cognition, Technology & Work, ISSN 1435-5558, E-ISSN 1435-5566, Vol. 17, no 2, 207-218 p.Article in journal (Refereed) Published
Abstract [en]

The key objective of this paper was to report on one of the industrial-based change case studies of the MASCA project (MAnaging System Change in Aviation-EU FP7, 2010-2013 ). This case study provides a systematic insight into one airport's approach to their preparation for full implementation of Airport Collaborative Decision Making (A-CDM). An action-based methodological approach was applied over a 3-year period, and a particular focus of this paper is on the application of the MASCA system change and operational evaluation tool (SCOPE/Structured Enquiry). Key recommendations resulted in research-led interventions, such as the development of a Serious Game to facilitate co-ordination and communications. The paper also reports on future recommendations for the implementation of A-CDM, such as prioritising social relations and trust building amongst airport stakeholders as opposed to viewing A-CDM solely as an IT-led project. Recommendations and learning from this case study can also be disseminated to other airports who are about to embark on the preparation for full A-CDM implementation and compliance.

Place, publisher, year, edition, pages
2015. Vol. 17, no 2, 207-218 p.
Keyword [en]
MASCA, Implementing change, Airport Collaborative Decision Making, Multi-stakeholder collaborations
National Category
Other Engineering and Technologies
URN: urn:nbn:se:kth:diva-171671DOI: 10.1007/s10111-014-0295-xISI: 000353465700009OAI: diva2:845707

QC 20150812

Available from: 2015-08-12 Created: 2015-08-05 Last updated: 2015-08-12Bibliographically approved

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