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Analyzing Software Process Alignment with Organizational Business Strategies Using an Agent- and Goal-oriented Analysis technique - An Experience Report
Ericsson Telecomunicazioni S.p.A, Italy.
2008 (English)In: Proceedings of the 3rd International  Workshop – istar08, 2008, 9-12 p.Conference paper (Refereed)
Abstract [en]

The continuous alignment of organizational processes with an organizations’ business strategy is a key factor to its success. This paper reports on the application of the i* framework to support the continuous alignment of corrective software maintenance processes with the strategic goals of a Software Design Maintenance Organization at Ericsson Marconi Spa. Using the i* modeling framework, alignment of process elements with related business goals was successfully represented, captured and analyzed, which in turn facilitated process improvement efforts. To better deal with large i* models, a model slicing technique based on goals was introduced, which made models more readable, and contributed substantially to how the maintenance processes were analyzed and improved.


Place, publisher, year, edition, pages
2008. 9-12 p.
Keyword [en]
Organization model, software maintenance organization, business process reengineering
National Category
Mechanical Engineering
URN: urn:nbn:se:kth:diva-179027OAI: diva2:878766
iStar 2008, Recife, Brazil, February 11-12, 2008

QC 20160116

Available from: 2015-12-09 Created: 2015-12-09 Last updated: 2016-01-15Bibliographically approved

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Annosi, Maria Carmela
Mechanical Engineering

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