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How to combine the online community with ask the expert system in a health care site
KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
2007 (English)In: 1st International Conference on the Digital Society, ICDS 2007, IEEE conference proceedings, 2007Conference paper (Refereed)
Abstract [en]

Online communities and so-called Ask the Expert systems aim at supporting online interaction for knowledge sharing and learning. One area where these kinds of knowledge tools have become widely used is the health care sector. Through online interaction, medical trained experts can help people with concerns about diseases and other health-related problems, and those who suffer from a certain health issue can come together to share experiences and advice. During recent years, studies have been done of the usage of different knowledge tools. However, holistic studies of the use of the two tools for online interaction have not been done. This paper presents results from a study of an online health-community and an Ask the Expert system for people who suffer from overweight. Differences and similarities in regards to knowledge sharing are presented.

Place, publisher, year, edition, pages
IEEE conference proceedings, 2007.
Keyword [en]
Ask the Expert, health care, interaction, knowledge management, learning, online community, Expert systems, Information management, Medical problems, Social networking (online), Websites, Health-related problems, Healthcare sectors, On-line communities, On-line interactions, Online health communities, Online systems
National Category
Information Systems
Identifiers
URN: urn:nbn:se:kth:diva-174822DOI: 10.1109/ICDS.2007.19ScopusID: 2-s2.0-84938703764ISBN: 0769527604ISBN: 9780769527604OAI: oai:DiVA.org:kth-174822DiVA: diva2:881121
Conference
1st International Conference on the Digital Society, ICDS 2007, 2 January 2007 through 6 January 2007
Note

QC 20151209

Available from: 2015-12-09 Created: 2015-10-07 Last updated: 2015-12-09Bibliographically approved

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Smedberg, Åsa
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Computer and Systems Sciences, DSV
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ReferencesLink to record
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