Change search
ReferencesLink to record
Permanent link

Direct link
Revisiting the UsersAward Programme from a Value Sensitive Design Perspective
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. (Medieteknik och Interaktionsdesign (MID))ORCID iD: 0000-0001-9804-157X
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-2411-6417
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
2015 (English)In: Critical Alternatives: Proceedings of
 The Fifth Decennial Aarhus Conference 17- 21 August 2015 / [ed] Shaowen Bardzell, Susanne Bødker, Ole Sejer Iversen, Clemens N. Klokmose and Henrik Korsgaard, Aarhus: Computer Science, Aarhus University, Denmark , 2015Conference paper (Refereed)
Abstract [en]

The goal of the UsersAward (UA) programme is to develop and maintain a strategy for enhancing the quality of workplace software through on-going user-driven quality assessment. Key activities are development of sets of quality criteria, as the USER CERTIFIED 2002 and 2006 instruments, and performing large domain specific user satisfaction surveys building on these quality criteria. In 2005 we performed a first analysis of the values that inform the criteria and procedure making up the 2002 instrument, using the Value Sensitive Design methodology. This paper is a follow-up of that study. We report on new types of stakeholders having engaged with the UA programme and reflect on how the conceptual considerations and explicit values of the programme have shifted as a consequence. 

Place, publisher, year, edition, pages
Aarhus: Computer Science, Aarhus University, Denmark , 2015.
Keyword [en]
UsersAward programme, user satisfaction surveys, user- driven certification of software, workplace IT, Participatory Design, Value Sensitive Design
National Category
Engineering and Technology
Research subject
Human-computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-179213OAI: oai:DiVA.org:kth-179213DiVA: diva2:882012
Conference
The Fifth Decennial Aarhus Conference 17- 21 August 2015
Available from: 2015-12-12 Created: 2015-12-12 Last updated: 2016-02-18Bibliographically approved

Open Access in DiVA

No full text

Search in DiVA

By author/editor
Walldius, ÅkeGulliksen, JanSundblad, Yngve
By organisation
Media Technology and Interaction Design, MID
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

Total: 5 hits
ReferencesLink to record
Permanent link

Direct link