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Managing Crowds: The Possibilities and Limitations of Crowd Information During Urban Mass Events
KTH, School of Architecture and the Built Environment (ABE), Transport Science.ORCID iD: 0000-0002-4126-5174
TU Delft. (Transport and Planning)
KTH, School of Technology and Health (STH), Health Systems Engineering, Health Care Logistics.ORCID iD: 0000-0003-1126-3781
TU Delft. (Transport and Planning)
2015 (English)Conference paper (Refereed)
Abstract [en]

Thischapter,basedonamixedmethodresearchapproach,offersinsights into possibilities and limitations of using ICT measures for crowd management and distribution during urban mass events (UMEs). Based on literature, practical applications and analyses of research results, we propose crowd management should consider characteristics of both crowds and UMEs to increase information effectiveness. In relation to urban planning, results show that possibilities to influence a crowd’s behavior depend on available (and known) choice sets offered in various locations, while distances towards locations across city centers appear less important. Limitations appear to be related to scarce knowledge on what drives crowd members to adapt or adhere to their activity choice behavior. Such insights are essential for smart cities striving for an optimal use of infrastructural capacity, as both the ambiguous effects of ICT measures, as well as a crowd’s self-organizing capacity should be taken into account for delaying, solving and preventing dis- ruptions of pedestrian flows in city centers. 

Place, publisher, year, edition, pages
Springer Publishing Company, 2015. 77-97 p.
, Lecture Notes in Geoinformation and Cartography, ISSN 1863-2246
National Category
Transport Systems and Logistics
URN: urn:nbn:se:kth:diva-181692DOI: 10.1007/978-3-319-18368-8_5ISI: 000380473900005ScopusID: 2-s2.0-84937509542ISBN: 978-3-319-18367-1OAI: diva2:899740
Computers in Urban Planning and Urban Management Conference, CUPUM 2015; Boston; United States; 7 July 2015 - 10 July 2015

QC 20160210

Available from: 2016-02-02 Created: 2016-02-02 Last updated: 2016-08-23Bibliographically approved

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Zomer, Lara-BrittMeijer, Sebastiaan
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