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Exploring the link between organizations behavioral information security governance and employee information security awareness
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.ORCID iD: 0000-0003-3922-9606
2015 (English)In: Proceedings of the 9th International Symposium on Human Aspects of Information Security & Assurance, 2015Conference paper (Refereed)
Abstract [en]

This paper explores the relation between a set of behavioural information security governancefactors and employees’ information security awareness. To enable statistical analysis betweenproposed relations, data was collected from two different samples in 24 organisations: 24information security executives and 240 employees. The results reveal that having a formalunit with explicit responsibility for information security, utilizing coordinating committees,and sharing security knowledge through an intranet site significantly correlates withdimensions of employees’ information security awareness. However, regular identification ofvulnerabilities in information systems and related processes is significantly negativelycorrelated with employees’ information security awareness, in particular managing passwords.The effect of behavioural information security governance on employee information securityawareness is an understudied topic. Therefore, this study is explorative in nature and theresults are preliminary. Nevertheless, the paper provides implications for both research andpractice.

Place, publisher, year, edition, pages
2015.
National Category
Computer Systems
Research subject
Computer Science
Identifiers
URN: urn:nbn:se:kth:diva-184671OAI: oai:DiVA.org:kth-184671DiVA: diva2:916425
Conference
9th International Symposium on Human Aspects of Information Security & Assurance
Note

QC 20160418

Available from: 2016-04-02 Created: 2016-04-02 Last updated: 2016-05-03Bibliographically approved
In thesis
1. Shaping information security behaviors related to social engineering attacks
Open this publication in new window or tab >>Shaping information security behaviors related to social engineering attacks
2016 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Today, few companies would manage to continuously stay competitive without the proper utilization of information technology (IT). This has increased companies’ dependency of IT and created new threats that need to be addressed to mitigate risks to daily business operations. A large extent of these IT-related threats includes hackers attempting to gain unauthorized access to internal computer networks by exploiting vulnerabilities in the behaviors of employees. A common way to exploit human vulnerabilities is to deceive and manipulate employees through the use of social engineering. Although researchers have attempted to understand social engineering, there is a lack of empirical research capturing multilevel factors explaining what drives employees’ existing behaviors and how these behaviors can be improved. This is addressed in this thesis.

The contribution of this thesis includes (i) an instrument to measure security behaviors and its multilevel determinants, (ii) identification of multilevel variables that significantly influence employees’ intent for behavior change, (iii) identification of what behavioral governance factors that lay the foundation for behavior change, (iv) identification that national culture has a significant effect on how organizations cope with behavioral information security threats, and (v) a strategy to ensure adequate information security behaviors throughout an organization.

This thesis is a composite thesis of eight papers. Paper 1 describes the instrument measuring multilevel determinants. Paper 2 and 3 describes how security knowledge is established in organizations, and the effect on employee information security awareness. In Paper 4 the root cause of employees’ intention to change their behaviors and resist social engineering is described. Paper 5 and 8 describes how the instrument to measure social engineering security behaviors was developed and validated through scenario-based surveys and phishing experiments. Paper 6 and 7 describes experiments performed to understand reason to why employees fall for social engineering. Finally, paper 2, 5 and 6 examines the moderating effect of national culture.

Place, publisher, year, edition, pages
KTH Royal Institute of Technology, 2016. xv, 156 p.
Series
TRITA-EE, ISSN 1653-5146 ; 2016:061
Keyword
Information security, Behavioral information security, Social engineering, Phishing, Measuring information security behaviors, Information security governance, Experiments, National culture, Mixed method research design, Quantitative methods
National Category
Other Electrical Engineering, Electronic Engineering, Information Engineering
Research subject
Industrial Information and Control Systems
Identifiers
urn:nbn:se:kth:diva-186113 (URN)978-91-7595-969-6 (ISBN)
Public defence
2016-05-27, L1, Drottning Kristinas väg 30, KTH Campus, Stockholm, 10:00 (English)
Opponent
Supervisors
Note

QC 20160503

Available from: 2016-05-03 Created: 2016-05-02 Last updated: 2016-05-20Bibliographically approved

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