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A license to kill - Improving UCSD in Agile development
KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-2411-6417
2017 (English)In: Journal of Systems and Software, ISSN 0164-1212, E-ISSN 1873-1228, Vol. 123Article in journal (Refereed) Published
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Text
Abstract [en]

Agile development processes, such as Scrum, focus on communication, developer collaboration and delivery of working software early and continuously. User-centered systems design (UCSD) is a process emphasizing usability and the user experience throughout the system life cycle. It highlights the UCSD activities: understanding the context of use, iterative prototyping to explore the design space and active collaboration with users throughout the software development. Agile processes are by many assumed to address similar issues as UCSD, hence, by applying Agile processes the systems would become usable for the end-users and their user experience should improve. This paper discusses and interprets findings on UCSD activities in Agile projects in practice, that are analyzed according to the fundamental principles from the Agile manifesto. We show that Agile development has much to gain from integrating UCSD, and give guidance on how to integrate UCSD in Agile processes. User experience (UX) professionals need a more explicit role in the Agile projects and more authority. We recommend that they receive a "license to kill" design suggestions that are not perceived as useful by the users.

Place, publisher, year, edition, pages
Elsevier, 2017. Vol. 123
Keyword [en]
Agile development, Scrum, User-centered system design
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-187403DOI: 10.1016/j.jss.2016.01.024ISI: 000389100100014Scopus ID: 2-s2.0-84957895226OAI: oai:DiVA.org:kth-187403DiVA: diva2:930766
Note

QC 20170109

Available from: 2016-05-25 Created: 2016-05-23 Last updated: 2017-01-09Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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