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  • 1. Ahmed, A. A.
    et al.
    Almeida, Teresa
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Choi, J. O.
    Pincus, J.
    Ireland, K.
    What’s at issue: Sex, stigma, and politics in ACM publishing2018In: Proceeding CHI EA '18 Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery (ACM), 2018, article id alt07Conference paper (Refereed)
    Abstract [en]

    Because publishing with the ACM is essentially required to advance our careers, we must examine its practices critically and constructively. To this end, we reflect on our experience working with the ACM student publication Crossroads. We encountered rigid content limitations related to sex and sexuality, preventing some contributors from foregrounding their connection to political activism, and others from publishing altogether. We explore the underlying institutional and sociopolitical problems and propose starting points for future action, including developing a transparent content approval policy and new organizations for politically-engaged computing researchers, all of which should center the leadership of marginalized individuals.

  • 2.
    Alkhatib, Najla
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems.
    A Simulation Game Approach for Improving Access to Specialized Healthcare Services in Sweden2024Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In Sweden, where a decentralized healthcare system is applied, all patients are registered at a primary healthcare center. To access most of the publicly funded specialized care clinics, patients need to be referred by a general physician at the primary healthcare center. However, long waiting times and queues to access specialized care clinics in Sweden, has been a serious problem and concern for decades. Addressing this issue is important for improving patients’ transition to specialized care and the functionality of the Swedish healthcare system. The aim of this thesis is to explore the Swedish healthcare system to analyze the transition of patients to specialized care clinics and identify the reasons for long waiting times and queues. This was done by analyzing the Swedish healthcare system and develop a serious game prototype which models the process of access to specialized care within the Swedish healthcare system. The prototype was used to understand the delay that happens in patients’ transition and access process to specialized care services.  A system analysis including a literature review is conducted to gain an understanding of the Swedish healthcare system and gather data to be used in the designed prototype. The outcome of the system analysis is a visual representation of the Swedish healthcare system including laws and stakeholders. A game frame is developed from the system analysis. Maps, tables, and a flow-diagram are developed to visualize patients’ access to specialized care. All of this was used to design the game prototype. The final prototype is developed through an iterative process, where several prototypes are designed and tested through game sessions with experts. The prototypes are evaluated after each game session. Finally, learning and findings gained from the prototypes design and the game sessions are documented. This includes reasons for long waiting times for a first visit at a specialized care clinic such as the structure of the Swedish healthcare system, mainly that the PHC is the foundation of the system. Staff shortages, and the need for a referral to access most of the specialized clinics are also discussed and stated along with other reasons. 

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  • 3.
    Angelopoulos, Anastasios N.
    et al.
    Univ Calif Berkeley, Berkeley, CA 94720 USA..
    Martel, Julien N. P.
    Stanford Univ, Stanford, CA 94305 USA..
    Kohli, Amit P.
    Univ Calif Berkeley, Berkeley, CA 94720 USA..
    Conradt, Jörg
    KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).
    Wetzstein, Gordon
    Stanford Univ, Stanford, CA 94305 USA..
    Event-Based Near-Eye Gaze Tracking Beyond 10,000 Hz2021In: IEEE Transactions on Visualization and Computer Graphics, ISSN 1077-2626, E-ISSN 1941-0506, Vol. 27, no 5, p. 2577-2586Article in journal (Refereed)
    Abstract [en]

    The cameras in modern gaze-tracking systems suffer from fundamental bandwidth and power limitations, constraining data acquisition speed to 300 Hz realistically. This obstructs the use of mobile eye trackers to perform, e.g., low latency predictive rendering, or to study quick and subtle eye motions like microsaccades using head-mounted devices in the wild. Here, we propose a hybrid frame-event-based near-eye gaze tracking system offering update rates beyond 10,000 Hz with an accuracy that matches that of high-end desktop-mounted commercial trackers when evaluated in the same conditions. Our system, previewed in Figure 1, builds on emerging event cameras that simultaneously acquire regularly sampled frames and adaptively sampled events. We develop an online 2D pupil fitting method that updates a parametric model every one or few events. Moreover, we propose a polynomial regressor for estimating the point of gaze from the parametric pupil model in real time. Using the first event-based gaze dataset, we demonstrate that our system achieves accuracies of 0.45 degrees -1.75 degrees for fields of view from 45 degrees to 98 degrees. With this technology, we hope to enable a new generation of ultra-low-latency gaze-contingent rendering and display techniques for virtual and augmented reality.

  • 4.
    Arkenson, Caroline
    et al.
    KTH.
    Chou, Y. -Y
    Huang, C. -Y
    Lee, Y. -C
    Tag and seek a location-based game in tainan city2014In: CHI PLAY 2014 - Proceedings of the 2014 Annual Symposium on Computer-Human Interaction in Play, Association for Computing Machinery (ACM), 2014, p. 315-318Conference paper (Refereed)
    Abstract [en]

    Tag and Seek is a location-based game which leads a traveler through Tainan City in Taiwan. The traveler's task is to find Harry's friends who are hiding at different sites in the city. Once at the site, the traveler has to scan a Near Field Communication (NFC) tag placed on a board looking like Harry's friend. When the NFC tag is scanned the lost friend is found, information about the site is presented and instructions to the next site will be available. The game lets the traveler experience culture, gain knowledge about sites in the city and meet local citizens - without the traveler having to plan the trip ahead. By implementing NFC technology as check points the interaction with the game differs from regular tourist guides and the threat of privacy which comes with location-based services is greatly lowered as the traveler is not being tracked by GPS. From our user evaluation we found that both the interface and interaction with the boards could use some improvements to increase the usability.

  • 5.
    Artman, Henrik
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    A scenario for future informationmanagement in environmentalinspections and enforcement2016In: Efficient Environmental Inspections and Enforcement, Naturvårdsverket, 2016, , p. 25p. 198-213Chapter in book (Other academic)
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  • 6. Artman, Henrik
    et al.
    Brynielsson, Joel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Herzing, Mathias
    Stockholm University.
    Jacobson, Adam
    Stockholm University.
    More efficient environmental inspections and enforcement2016In: Efficient Environmental Inspections and Enforcement / [ed] Herzing, M., Jacobsson, Adam, Naturvårdsverket , 2016, p. 246-Chapter in book (Other academic)
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  • 7. Artman, Henrik
    et al.
    Edlund, Lena
    Herzing, Mathias
    Stockholm Universitet.
    Jacobsson, Adam
    Stockholm Universitet.
    Chapter 1 Introduction2016In: Efficient Environmental Inspections and Enforcemen / [ed] Herzing, M., Jacobsson, A., Naturvårdsverket , 2016, p. 246-Chapter in book (Other academic)
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  • 8.
    Artman, Henrik
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    House, David
    KTH, School of Computer Science and Communication (CSC), Speech, Music and Hearing, TMH.
    Hulten, Magnus
    Linköpings universitet.
    Designed by Engineers: An analysis of interactionaries with engineering students2015In: Designs for Learning, ISSN 1654-7608, Vol. 7, no 2, p. 28-56, article id 10.2478/dfl-2014-0062Article in journal (Refereed)
    Abstract [en]

    The aim of this study is to describe and analyze learning taking place in a collaborative design exercise involving engineering students. The students perform a time-constrained, open-ended, complex interaction design task, an “interactionary”. A multimodal learning perspective is used. We have performed detailed analyses of video recordings of the engineering students, including classifying aspects of interaction. Our results show that the engineering students carry out and articulate their design work using a technology-centred approach and focus more on the function of their designs than on aspects of interaction. The engineering students mainly make use of ephemeral communication strategies (gestures and speech) rather than sketching in physical materials. We conclude that the interactionary may be an educational format that can help engineering students learn the messiness of design work. We further identify several constraints to the engineering students’ design learning and propose useful interventions that a teacher could make during an interactionary. We especially emphasize interventions that help engineering students retain aspects of human-centered design throughout the design process. This study partially replicates a previous study which involved interaction design students.

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  • 9.
    Artman, Henrik
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Ramberg, Robert
    Tholander, Jakob
    Klas, Karlgren
    Rollen hos representationer och agerande inom interaktionsdesign2014In: Resultatdialog, Vetenskapsrådet , 2014, , p. 8p. 156-163Conference paper (Other (popular science, discussion, etc.))
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  • 10.
    Bahri, Leila
    KTH, School of Information and Communication Technology (ICT), Software and Computer systems, SCS.
    Identity related threats, vulnerabilities and risk mitigation in online social networks: A tutorial2017In: CCS '17 Proceedings of the 2017 ACM SIGSAC Conference on Computer and Communications Security, Association for Computing Machinery (ACM), 2017, Vol. Part F131467, p. 2603-2605Conference paper (Refereed)
    Abstract [en]

    This tutorial provides a thorough review of the main research directions in the field of identity management and identity related security threats in Online Social Networks (OSNs). The continuous increase in the numbers and sophistication levels of fake accounts constitutes a big threat to the privacy and to the security of honest OSN users. Uninformed OSN users could be easily fooled into accepting friendship links with fake accounts, giving them by that access to personal information they intend to exclusively share with their real friends. Moreover, these fake accounts subvert the security of the system by spreading malware, connecting with honest users for nefarious goals such as sexual harassment or child abuse, and make the social computing environment mostly untrustworthy. The tutorial introduces the main available research results available in this area, and presents our work on collaborative identity validation techniques to estimate OSN profiles trustworthiness.

  • 11.
    Biørn-Hansen, Aksel
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Katzeff, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Exploring the Use of a Carbon Footprint Calculator Challenging Everyday Habits2022In: Nordic Human-Computer Interaction Conference, Association for Computing Machinery (ACM) , 2022Conference paper (Refereed)
    Abstract [en]

    Carbon calculators have been put forth as a tool to motivate sustainable behaviour change in people. However, the approach of “just” presenting numbers to communicate climate footprints has not been found to be an effective strategy. In this paper, we investigate the use of an application that combines carbon footprint calculations with gamelike features in order to address the gap between awareness and behaviour. Our results are based on an interview study and show that while respondents appreciate the idea, there are several problem areas which have implications for the design of carbon calculators, including issues with targeting the “right users”, the use of gamification and the absence of a social context. Furthermore, the results point towards general barriers and opportunities for design when the aim is to design for sustainable behaviour change. This includes a need to be adaptive to the transitioning process towards a low carbon lifestyle.  

     

  • 12.
    Biørn-Hansen, Aksel
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Romero, Mario
    KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).
    Laaksolahti, Jarmo
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Robért, Markus
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Exploring the Problem Space of CO2 Emission Reductions from Academic Flying2021In: Sustainability, E-ISSN 2071-1050, Vol. 13, no 21, p. 12206-12206Article in journal (Refereed)
    Abstract [en]

    CO2 emissions from aviation have been predicted to increase over the coming decades. Within the academic world, flying is often perceived to be a necessary prerequisite to being a successful researcher. Many Swedish universities have ambitious climate goals, but are simultaneously among the top emitters in the public sector. Reaching stated climate goals could feasibly be met through a combination of measures, including decreased flying. One way to address the challenge is to support behavioural interventions with the help of interactive visualizations of CO2 emissions from flying. Those few examples that exist in the research literature are generally directed towards management and are less applicable to universities, given the large autonomy researchers enjoy and their discretionary control of research project funds. This paper uses a design-oriented research approach to present an analysis of the problem space at the intersection of interactive visualizations using air travel data to reduce CO2 emissions from business air travel at our own university, KTH Royal Institute of Technology. Through a number of design experiments, evaluations and investigations, we have unearthed needs, challenges and opportunities for the creation of visualization tools to support more sustainable travel practices at universities and in other knowledge-intensive organisations.

  • 13.
    Bogdan, Christian
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Green, Anders
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Hüttenrauch, Helge
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Räsänen, Minna
    KTH, School of Computer Science and Communication (CSC), Media Technology and Graphic Arts, Media.
    Severinsson Eklundh, Kerstin
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Cooperative Design of a Robotic Shopping Trolley2009In: The Good, the Bad and the Challenging: the user and the future of information and communication technologies, 2009Conference paper (Refereed)
  • 14.
    Bosk, Daniel
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Theoretical Computer Science, TCS.
    Rodríguez-Cano, Guillermo
    KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Theoretical Computer Science, TCS.
    Greschbach, Benjamin
    KTH.
    Buchegger, Sonja
    KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Theoretical Computer Science, TCS.
    Applying privacy-enhancing technologies: One alternative future of protests2018In: Protests in the Information Age: Social Movements, Digital Practices and Surveillance, Taylor & Francis, 2018, p. 73-94Chapter in book (Refereed)
    Abstract [en]

    While current technologies, such as online social networks, can facilitate coordination and communication for protest organization, they can also endanger political activists when the control over their data is ceded to third parties. For technology to be useful for activism, it needs to be trustworthy and protect the users’ privacy; only then can it be viewed as a potential improvement over more traditional, offline methods. Here, we discuss a selection of such privacy-enhancing technologies from a Computer Science perspective in an effort to open a dialogue and elicit input from other perspectives.

  • 15.
    Broms, Loove
    et al.
    Interactive Intstitute.
    Katzeff, Cecilia
    Interactive Institute.
    Bång, Magnus
    Linköping University, Department of Computer and Information Science.
    Nyblom, Åsa
    Interactive Institute.
    Ilstedt Hjelm, Sara
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design.
    Ehrnberger, Karin
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design.
    Coffee Maker Patterns and the Design of Energy Feedback Artefacts2010In: DIS '10 Proceedings of the 8th ACM Conference on Designing Interactive Systems, 2010, p. 93-102Conference paper (Refereed)
    Abstract [en]

    Smart electricity meters and home displays are being installed in people’s homes with the assumption that households will make the necessary efforts to reduce their electricity consumption. However, present solutions do not sufficiently account for the social implications of design. There is a potential for greater savings if we can better understand how such designs affect behaviour. In this paper, we describe our design of an energy awareness artefact – the Energy AWARE Clock – and discuss it in relation to behavioural processes in the home. A user study is carried out to study the deployment of the prototype in real domestic contexts for three months. Results indicate that the Energy AWARE Clock played a significant role in drawing households’ attention to their electricity use. It became a natural part of the household and conceptions of electricity became naturalized into informants’ everyday language.

  • 16.
    Börjesson Rivera, Miriam
    et al.
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC. KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms).
    Cupitt, Rebekah
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Henriksson, Greger
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC. KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms).
    Meetings, practice and beyond: Environmental sustainability in meeting practices at work2013In: Nachhaltigkeit in der Wirtschaftskommunikation / [ed] Martin Nielsen, Iris Rittenhofer, Marianne Grove Ditlevsen, Sophie Esmann Andersen, Irene Pollach, Wiesbaden: Springer Fachmedien Wiesbaden , 2013, p. 159-190Chapter in book (Refereed)
    Abstract [en]

    The study shows how the employees at a large transnational telecom company understand and accommodate the implemented travel and meeting policies that regulate business communication. This involves looking at employee decisions on when, how and why to hold meetings. The subsequent understandings of meetings and their practice is formed through negotiation and the formation of a ‘social matrix of workplace communication (meetings)’(Bateson & Reusch 2009). This social matrix and its contexts are analysed from the perspective of environmental sustainability of office work practice. The basis for this is the recent implementation of company-wide restrictions on travel aiming to encourage the use of mediated meetings instead of travel for face-to-face meetings. Some issues that emerge are shared meanings of meetings, more specifically the perceived importance of the physical meeting in a workplace where telephone meetings were the norm. This shows that even if the technological possibilities for mediated meetings and by extension a more flexible work practice exist, they are not regarded as default but seen as complementary to conventional work practices. The need to find a balance in between mediated and physical meetings comes across as a recurring theme in both interviews and policy documents.  As a result the ongoing negotiation of which meetings are deemed necessary to be held in person and thereby requiring travel, is embedded within TeliaSonera employees' notions that face-to-face meetings are better and more efficient than mediated meetings. Subsequently the collective view that mediated meetings are not as successful as face-to-face meetings becomes a central to the character of workplace communication. This negotiation is carried out on an individual level as well as on a more organisational level. When carried out on an organisational level these negotiations occur in policy documents which can sometimes contradict employee perspectives and are equally subject to contextual factors (cf. Kogg 2002). Other related issues present in the empirical data are the blurring of the divide between work and home in relation to the changes in work practices and information and communication technology (ICT).

  • 17.
    Börjesson Rivera, Miriam
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Comber, Robert
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Diminishing space: peer-to-peer sharing as a transition practice2020In: ICT4S2020: Proceedings of the 7th International Conference on ICT for Sustainability / [ed] Ana Moreira, Benoit Combemale, Association for Computing Machinery (ACM) , 2020, p. 220-226Conference paper (Refereed)
    Abstract [en]

    A regenerative thriving future within limits will require a change of social practices. Such a change will however not come by itself, and it is safe to state that computing in different forms and shapes will be critical. In this paper we evaluate a start-up in the form of an online platform supporting peer-to-peer storage space rentals. We will present and analyse their service and discuss the current and future prospects for systems in this genre, in light of the transition to a post-carbon future society. The analysis is grounded in a user study evaluating the system in its current form. We argue that services like the one offered by these types of companies could function as a type of 'transition service' in the sense that they are perhaps an interim self-obviating system that enable people to get accustomed to a new way of thinking about current unsustainable practices (in this case storage practices and sharing of storage), but eventually might become unnecessary/superfluous as a new ecology of storage practices comes into place. Hence, it might be important for these services and the companies behind them to prepare for this eventuality, for example by diversifying their business offer.

  • 18.
    Cano-Viktorsson, Carlos
    KTH, School of Architecture and the Built Environment (ABE), Philosophy and History, History of Science, Technology and Environment. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    From Maps to Apps: Tracing the Organizational Responsiveness of an Early Multi-Modal Travel Planning Service2015In: The Journal of urban technology, ISSN 1063-0732, E-ISSN 1466-1853, Vol. 22, no 4, p. 87-101Article in journal (Refereed)
    Abstract [en]

    An Internet-based system for informing on multimodal travel planning (several modes of transportation) was introduced in Stockholm, Sweden in October 2000 in the form of a web page called trafiken.nu. The web page has a historical value of being one of the first attempts in Europe, and possibly the world, at providing an ICT-based travel planning service geared towards facilitating sustainable travel to the general public. The aim of this article is to investigate the historical development of trafiken.nu in order to draw lessons on how to better provide for a public information service with a potential for facilitating sustainable travel planning. Findings from the study of trafiken.nu suggest that the organizations behind the service have been slow in adapting to shifting media technology practices on how to provide for information which has affected the uptake of the service. Lessons from the case study provide a basis for arguing that organizations attempting to implement public information services would benefit from finding a means of harnessing collective intelligence in order to provide for a more customizable and responsive service to the general public.

  • 19.
    Cano-Viktorsson, Carlos
    KTH, School of Architecture and the Built Environment (ABE), Philosophy and History, History of Science, Technology and Environment. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    From Vision to Transition: Exploring the Potential for Public Information Services to Facilitate Sustainable Urban Transport2014Licentiate thesis, comprehensive summary (Other academic)
    Abstract [en]

    Background: Policy initiatives to promote sustainable travel through the use of Internet based public information systems have increased during the last decade. Stockholm, in being one of the first cities in Europe to implement an Internet based service for facilitating sustainable travel is believed to be a good candidate for an analysis of key issues for developing sustainable travel planning services to the public.

    Aim: This thesis investigates the past development of two Stockholm based public information systems and their services in order to draw lessons on how to better provide for a public information service geared towards facilitating  environmentally sustainable travel planning through information and communications technology. The overall goal of the thesis is to contribute to an understanding on how to better design and manage current and future attempts at facilitating sustainable travel planning services based on historical case studies.

    Approach: The thesis draws ideas from the concept of organizational responsiveness – an organization’s ability to listen, understand and respond to demands put to it by its internal and external stakeholders – in order to depict how well or not the two public information systems and their owners have adapted to established norms and values of their surroundings.

    Results: Overall, the findings from the historical case studies suggest that organizations attempting to provide sustainable travel planning to the public need to design and manage their systems in such a way that it responds to shifting demands on how to provide for information. Implementing and embedding new technologies involves complex processes of change both at the micro level – for users and practitioners of the service – and at the meso level for the involved public service organizations themselves. This condition requires a contextualist framework to analyze and understand organizational, contextual and cultural issues involved in the adoption of new technologies and procedures.

    Conclusions: The thesis concludes with a discussion on how the findings from the historical case studies may provide lessons for both current and future attempts at providing public information systems geared towards facilitating environmentally sustainable travel planning to the public. Historical examples and issues concerning collective intelligence and peer to peer based forms of designing, producing and supervising public information services identified throughout the study are looked upon and discussed in terms of their possible role in increasing the potential for public information services to facilitate sustainable urban transport.

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    From Vision to Transition Carlos Cano Viktorsson Licentiate thesis cover essay
  • 20.
    Cupitt, Rebekah
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Phantasms collide: Navigating video-mediated communication in the Swedish workplace2013In: Global Media Journal : Australian Edition, ISSN 1835-2340, E-ISSN 1835-2340, Vol. 7, no 1, p. 247-272Article in journal (Refereed)
    Abstract [en]

    Global telecommunications companies sell new technologies and services that aim to increase communication possibilities. This case study of one Swedish telecommunications company (‘the Company’), examines how employee notions of video-mediated communication are embedded social meanings. These social meanings are purposefully linked to notions of efficiency in the workplace, the environment, corporate social responsibility and economic gain. Through advertisements, slogans, in-house incentive programs and company policies, the Company has achieved what could be described as a shift in employee attitudes towards working using video-mediated communication (VMC) – so-called video meetings. The shift is however, far from comprehensive and this consciously constructed understanding of video-mediated communication co-exists and conflicts with multiple other meanings – explicit, implicit and purposefully ignored. Often moral dilemmas arise as personal wellbeing in the short-term conflicts with corporate sales targets, budget restrictions and environmental goals to ‘save the planet’. By detailing these different understandings and their inter-relations, the complex and purposed nature of video-mediated communication phantasms in a global telecommunications company emerges.

  • 21.
    Dabirian, Amir
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship. Calif State Univ Fullerton, Mihaylo Coll Business & Econ, Fullerton, CA 92634 USA..
    Berthon, Pierre
    Bentley Univ, McCallum Sch Business, Waltham, MA 02452 USA..
    Kietzmann, Jan
    Univ Victoria, Peter B Gustavson Sch Business, Victoria, BC, Canada..
    Enticing the IT crowd: employer branding in the information economy2019In: Journal of business & industrial marketing, ISSN 0885-8624, E-ISSN 2052-1189, Vol. 34, no 7, p. 1403-1409Article in journal (Refereed)
    Abstract [en]

    Purpose The purpose of this paper is to develop an instrument to measure employer branding in the information age. Firms increasingly migrate from matter-intensive business models to information-intensive models, where value lies in information rather than the physical objects. This shift has, in turn, led to a change in employee work skills. This is particularly true in the information technology (IT) sector, where firms rely on a limited supply of skilled labor. Employer branding, a firm's reputation as a place to work, is an important strategy to attract and retain employees. Design/methodology/approach From the literature, the authors developed and refined an instrument to measure key value propositions of employer brands. The potential IT employees surveyed in the study were students enrolled in the disciplines of computer science and information systems at a comprehensive university in North America. The study went through three stages resulting in an instrument for psychometric properties. Findings This research revealed eight employer branding value propositions that future IT employees care about. These dimensions are important for both IT firms and industries competing for skilled IT labor to understand and manage. Originality/value This paper extends the work of Berthon et al. (2005) on employer branding to the information intensive age and particularly the IT sector. It allows executives to manage and measure their employer brand so as to maximize competitive advantage in attracting and retaining skilled employees.

  • 22. Danielsson, O.
    et al.
    Syberfeldt, A.
    Holm, M.
    Wang, Lihui
    KTH.
    Operators perspective on augmented reality as a support tool in engine assembly2018In: 51st CIRP Conference on Manufacturing Systems, Elsevier, 2018, Vol. 72, p. 45-50Conference paper (Refereed)
    Abstract [en]

    Augmented Reality (AR) has shown its potential in supporting operators in manufacturing. AR-glasses as a platform both in industrial use are emerging markets, thereby making portable and hands-free AR more and more feasible. An important aspect of integrating AR as a support tool for operators is their acceptance of the technology. This paper presents the results of interviewing operators regarding their view on AR technology in their field and observing them working in automotive engine assembly and how they interact with current instructions. The observations and follow-up questions identified three main aspects of the information that the operators looked at: validating screw torque, their current assembly time, and if something went wrong. The interviews showed that a large amount of the operators were positive towards using AR in assembly. This has given an insight in both the current information interaction the operators do and their view on the potential in using AR. Based on these insights we suggest a mock-up design of an AR-interface for engine assembly to serve as a base for future prototype designs.

  • 23.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Börjesson Rivera, Miriam
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Hedin, Björn
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Hasselqvist, Hanna
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Systems Thinking Exercises in Computing Education:: Broadening the Scope of ICT and Sustainability2020In: ICT4S2020: Proceedings of the 7th International Conference on ICT for Sustainability / [ed] Ana Moreira, Benoit Combemale, Association for Computing Machinery (ACM), 2020, p. 170-176Conference paper (Refereed)
    Abstract [en]

    Integrating sustainability in computing education entails broadening the scope of the education, but how can that be done while maintaining student engagement? Climate change and species extinction can appear far removed from data structures and algorithms to say the least. In our ongoing work of integrating sustainability in our Media Technology programme, we have addressed this gap by introducing systems thinking games and activities to broaden the scope, as well as by situating the issues addressed in the course in relation to their future profession. In this paper, we present our experiences of introducing and playing systems thinking games, how the systems thinking exercise sessions were conducted, outcomes of the sessions and finally some lessons learnt. Furthermore, we present and analyse changes we did to the exercises and that led to a richer material for discussions in the classroom.

  • 24.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Robèrt, Markus
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Laaksolahti, Jarmo
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    On the Necessity of Flying and of not Flying:: Exploring how Computer Scientists Reason about Academic Travel2020In: ICT4S2020: Proceedings of the 7th International Conference on ICT for Sustainability / [ed] Ana Moreira, Benoit Combemale, Association for Computing Machinery (ACM), 2020, p. 18-26Conference paper (Refereed)
    Abstract [en]

    In order to fulfill the Paris agreement, we need to drastically reduce carbon emissions globally. 2020 is a pivotal year in this endeavour as many projections indicate that emissions need to decrease significantly before 2030. This challenge pertains to all parts of society, including (computer science) researchers. This however clashes with the fact that flying to a large extent has become built-in to the everyday practices of research and of academic life. It is feasible to imagine that computer scientists could fly less than other academics since we ought to be innovators and early adopters of computer-mediated alternatives such as video-conferencing and other forms of digital meeting technologies. It is however also possible that we fly more because conferences might be a more dominant outlet for publications in our field in comparison to other research fields. At KTH Royal Institute of Technology, the researchers at the School of Electrical Engineering and Computer Science (EECS) fly the most. In this paper, we present initial qualitative results from a survey regarding travel that was answered by computer scientists at EECS. We are in particular analysing the free text answers in order to understand how computer scientists1 reason about their own flying and about the alternatives. It will be hard to fulfil the Paris agreement without decreasing flying significantly, but this requires us to rethink how we do research, and how we travel (or not) within academia. This paper contributes with knowledge about the perceived barriers and drivers for computer scientists to decrease their flying.

  • 25.
    Fernaeus, Ylva
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Lundström, Anders
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Practicing Design Judgement through Intention-Focused Course Curricula2015In: Design and Technology Education: An International Journal, ISSN 1360-1431, E-ISSN 2040-8633, Vol. 20, no 1, p. 47-58Article in journal (Refereed)
    Abstract [en]

    This paper elaborates on how design judgement can be practiced in design education, as explored in several iterations of an advanced course in interaction design. The students were probed to address four separate design tasks based on distinct high-level intentions, i.e. to 1) take societal responsibility, 2) to generate profit, 3) to explore a new concept, and 4) to trigger reflection and debate. This structure, we found, served as a valuable tool in our context for bringing important topics to discussion in class and for actively practicing design judgement. We discuss what we see as the main qualities of this approach in relation to more conventional course structures in this area, with a focus directed more towards aspects of methodology, specific interaction techniques, and design principles more generally.

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    fulltext
  • 26. Fernández-Ardèvol, M.
    et al.
    Rosales, A.
    Loos, E.
    Peine, A.
    Beneito-Montagut, R.
    Blanche, D.
    Fischer, Björn
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.
    Katz, S.
    Östlund, Britt
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.
    Methodological Strategies to Understand Smartphone Practices for Social Connectedness in Later Life2019In: Proceedings 5th International Conference on Human Aspects of IT for the Aged Population, ITAP 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019, Springer Verlag , 2019, p. 46-64Conference paper (Refereed)
    Abstract [en]

    Digital practices in later life are not yet well understood. Therefore, this paper discusses the framework for a research design project that aims at tracing differences and similarities in how older adults use their smartphones in circumstances in and outside their homes in Spain, the Netherlands, Sweden, and Canada. The research questions of this international research project focus on the extent to which digital mobile practices relate to perceived social connectedness among older adults aged 55–79 years old. While studies have shown that the subjective experience of ‘being connected’ supports continued wellbeing in later life, there remains an insufficient understanding of the processes through which digital mediated social interaction is effective for social connectedness. The analytical framework of the project prioritizes the co-constituency of (digital) technology and ageing, and takes digital practices in everyday life as its entry point. The main data collection tool will be the tracking of smartphone activity of 600 older adults (150 per country) during four weeks. An online survey and qualitative interviews will gather data about the meanings of the quantified digital practices, and how they shape (if they do) the participants’ connection to the world. This approach will allow us not only to get insight into what older adults say how they used their smartphone but also to gain insight into their real-life daily use. The assessment of the challenges, strengths, and weaknesses of the methods contributes towards an accurate and appropriate interpretation of empirical results and their implications.

  • 27.
    Fischer, Björn
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.
    A Socio-Material Study of User Involvement: Interrogating the practices of technology development for older people in a digitalised world2022Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Population ageing and increased digitalization each constitute an ongoing and profound transformation within contemporary modes of living, as growing advances in technological development mix and intermingle with the lived realities of older people as the final recipients. It is against the backdrop of this interplay that user involvement has enjoyed ever-rising advocacy to an almost normative degree. Beyond articulating methodological principles, however, the literature has remained surprisingly vague as to the practical implementation of the approach. Less appears to be known, both empirically and conceptually, about how design and user involvement are done in practice and how they would matter to bring about intentional or unintentional effects. 

    To engage with these developments, this thesis aims at taking the practices of user involvement and design to the centre of its inquiry by adopting a perspective from Science and Technology Studies (STS). Specifically, the thesis seeks to both build on and contribute to the established body of STS on the connection between technology design and older users and ask: What is there to learn about user involvement as a method, if we focus on the practices of doing user involvement? To answer this question, the thesis studies four different aspects of the practices of user involvement and design. In particular, the thesis reviews the literature on how user involvement mattered in previous empirical projects that include older people (Paper I), it examines how different configurations of participation matter in design workshops (Paper II), it scrutinizes the achievement of user involvement in corporate practices (Paper III) and it traces the circumstantial performances of such practices (Paper IV). The largest empirical piece comes from a two-year ethnographic study of a small- to medium-sized enterprise, the material from which informed Paper III and Paper IV.

    The findings highlight how user involvement in practice is both contingent and transformative, as it selectively enrols different participants and performs multiple realities. In practice, user involvement appears to be dependent on a set of underlying premises and socio-material conditions and thus is always a dynamic and momentary achievement. Furthermore, the thesis shows how the practices of user involvement themselves may bring into existence different realities, articulating and materializing particular versions of objects and images of ageing. Accordingly, the thesis contributes theoretically by illuminating the underlying socio-material facets of user involvement, and by emphasizing ageing as a particular object/image of design. Specifically, the appended papers encompass a conceptual framework, as well as three new concepts: design multiple, shifting interstices and viscous image landscape, in order to theorize the underlying conditions for user involvement, its relationship with design and its entanglement with ageing. Practically, the thesis enunciates three main implications regarding questions of goodness, politics and ethics.

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    Cover Text (Kappa)
  • 28.
    Fischer, Björn
    et al.
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Health Informatics and Logistics.
    Peine, Alexander
    Faculty of Humanities, Open Universiteit, Heerlen, the Netherlands.
    Östlund, Britt
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Health Informatics and Logistics.
    Doing User Involvement: Shifting Interstices and Coalescing Tensions in Care Technology2022In: Science, Technology and Human Values, ISSN 0162-2439, E-ISSN 1552-8251Article in journal (Refereed)
    Abstract [en]

    This paper explores user involvement in company practice as a method that is both contingent and transformative. Drawing on ethnographic research in a small- to medium-sized care technology company, we trace how user involvement is enacted in diverse forms to resolve, deal with, and circumvent the frictions and tensions surrounding it. While encompassing similar types of configuration work, these varying enactments differ as they selectively enroll different actants, objectives, and procedures. We refer to these peculiar enactments as occurring in shifting interstices of coalescing tensions. In so doing, we are in conversation with literature in science and technology studies studying the socio-material constitution of users and the social role of methods. We build on and extend previous arguments revolving around the effects of methods and implicit ways of designers configuring users to draw attention to the situational character of doing user involvement. In particular, we argue that investigating shifting interstices offers novel ways of analyzing and thinking about the spatialities, temporalities, frictions, and objects involved in method practices, raising awareness of what it takes to momentarily “do” method this way, and not otherwise. We conclude by discussing conceptual and practical implications for understanding and remaking methods.

  • 29.
    Fischer, Björn
    et al.
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.
    Peine, Alexander
    Copernicus Institute of Sustainable Development, Utrecht University, Utrecht, The Netherlands.
    Östlund, Britt
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.
    The Importance of User Involvement: A Systematic Review of Involving Older Users in Technology Design.2020In: The Gerontologist, ISSN 0016-9013, E-ISSN 1758-5341, Vol. 60, no 7, p. e513-e523, article id gnz163Article in journal (Refereed)
    Abstract [en]

    BACKGROUND AND OBJECTIVES: There is a lack of understanding of how older adults' involvement and participation matters in actual design practice. This systematic literature review investigates existing empirical studies involving older users during the design of technologies and explores the nature and consequences of involving older people.

    RESEARCH DESIGN AND METHODS: Our literature review is informed by the guidelines of the PRISMA statement. We examined the included studies by means of thematic content analysis to identify the nature of older users' involvement and existing evidence on what consequences it has.

    RESULTS: In total, 40 empirical studies published in the period 2014-2018 are included in the review. Most empirical studies involve older people from local networks, with underlying stereotypical images and at lower levels of participation. The results reveal three main consequences of involving older users: learning, adjusted design, and an increased sense of participation. Furthermore, we found that user involvement is a structured process whose outcomes are contingent on a range of premises.

    DISCUSSION AND IMPLICATIONS: Synthesizing the results, we develop the concept of user involvement and present an analytical framework. Our results have implications for researchers and policy makers, since they throw into question the widely held assumption that involving older people inevitably yields beneficial outcomes.

  • 30.
    Frennert, Susanne
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Technology in Health Care.
    The CPS triangle: A suggested framework for evaluating robots in everyday life2018In: 10th International Conference on Social Robotics, ICSR 2018, Springer Verlag , 2018, p. 369-379Conference paper (Refereed)
    Abstract [en]

    This paper introduces a conceptual framework: the CPS triangle, which has evolved over four years of research on ‘older people meet robots’. It is a synthesis of domestication theory, modern social practice theory and empirical data. Case studies on the domestication of one current technology, the robotic vacuum cleaner, and two emergent technologies, the eHealth system and the service robot, provide empirical evidence. Considering ‘older people meet robots’ within the framework of the proposed CPS triangle can help us to understand older people’s domestication or rejection of robots. In the CPS triangle, C represents the cognitive dimension; P, the practical dimension; and S, the symbolic dimension. The CPS triangle is meant to serve as a tool rather than a rule. It is recommended that the CPS triangle be tested more widely in a range of contexts. It will require adaptation and customisation for the context of use.

  • 31.
    Frykholm, Oscar
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Nilsson, Marcus
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Groth, Kristina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Yngling, Alexander
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Interaction design in a complex context: medical multi-disciplinary team meetings2012In: The 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design, New York, NY, USA, 2012, p. 341-350Conference paper (Refereed)
    Abstract [en]

    In order to improve collaboration on, and visualisation of, patient information in medical multi-disciplinary team meetings, we have developed a system that presents information from different medical systems to be used as a support for the decision process. Based on field studies, we have implemented a high-fidelity prototype on tablet-sized displays, and tested it in a realistic setting. Our evaluation proved that more patient information can efficiently be displayed to all meeting participants, compared to the current situation. Interaction with the information, on the other hand, proved to be a complicated activity that needs careful design considerations; it should ultimately be based on what roles the meeting participants have, and what tasks they should complete. Medical decision-making is a complex area, and conducting interaction design in this area proved complex too. We foresee a great opportunity to improve medical work, by introducing collaborative tools and visualisation of medical data, but it requires that interaction design becomes a natural part of medical work.

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  • 32.
    Geratz, Elke
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Virtual Activity Becomes Visible - ICT Users in Public Places2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Whether utilizing our smartphones for navigation or skyping our friend on our way, the use of ICTs affects the way that we walk through and stay in public places. "Dancing" mobile phone users are only one example of this. Their virtual activity becomes visible in public places. This master thesis is about contemporary demands on public space imposed by the new ICT generation, and aims to explore ethe behaviour of ICT users in public places. Therefore, it investigates the question of how the use of ICTs affects the way that people use public places and whar that means for urban planning. To this end, the thesis combines a literature review with an empirical study on the Münsterplatz in Bonn, Germany. The interviews and observations from this case study identified examples of characteristics of ICT users that are described in the literature; however, they also revealed new insights. Therefore, the thesis contributes to a greater understanding of the behaviour and demands of ICT users in public places and identifies ICT users as one user group, out-of-many, with specific demands on public space.

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    Master Thesis Elke Geratz
  • 33. Gomez, J.
    et al.
    Jaccheri, L.
    Hauge, Jannicke
    KTH, School of Industrial Engineering and Management (ITM).
    Entertainment Computing - A Key for Improving Inclusion and Reducing Gender Gap?2018In: 17th IFIP TC 14 International Conference on Entertainment Computing, ICEC 2018 Held at the 24th IFIP World Computer Congress, WCC 2018, Springer, 2018, p. 388-391Conference paper (Refereed)
    Abstract [en]

    Entertainment Computing application areas are increasing day after day. The same way serious games become part of the teaching materials as schools, they can be useful tools to improve inclusion of people with special needs and reduce the gender gap. With this workshop we want to set a discussion space for researchers, designers and practitioners on Entertainment Computing interesting in its application to solve social issues, such as reducing the gender gap, preventing social exclusion of people in risk and promoting the inclusion of people with special needs. .

  • 34.
    Groth, Kristina
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Bogdan, Cristian
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Lindquist, Sinna
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Räsänen, Minna
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Sandor, Ovidiu-Silviu
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Lidskog, Tobias
    Metamatrix Development & Consulting AB.
    Creating a space for increased community feeling among geographically distributed teachers2005In: Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility : August 20-24, 2005 Aarhus, Denmark, New York, USA: ACM , 2005, p. 145-148Conference paper (Refereed)
    Abstract [en]

    We present the initial stages of a project in which we focuson participatory design methods to build information andcommunication technology support that stimulate knowledgesharing in a group of geographically distributedteachers. Teachers in general spend most of their time in aclassroom leaving few opportunities for social encountersand chats with their colleagues. The prototype we aredeveloping focuses on informality and playfulness, thatwould increase the social communication and thereby thecommunity feeling. In turn, this would ultimately increaselearning among the setting members.

  • 35.
    Henriksson, Greger
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms). KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Kupersmidt, Judith
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms). KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Räsänen, Minna
    Södertörn University / School of Natural Sciences, Technology and Environmental Studies.
    A Day at the School of Opera: Less Travel throug Distance Education2013In: Nachhaltigkeit in der Wirtschaftskommunikation / [ed] Martin Nielsen, Iris Rittenhofer, Marianne Grove Ditlevsen, Sophie Esmann Andersen, Irene Pollach, Wiesbaden: Springer VS, Springer Fachmedien , 2013, p. 191-214Chapter in book (Refereed)
    Abstract [en]

    .

  • 36.
    Henriksson, Greger
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Environmental Strategies. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Räsänen, Minna
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC. Södertörn University, Sweden .
    Workplace location and ICTs substituting travel2009In: Organizational communication and sustainable development: ICTs for mobility / [ed] Anette Hallin, Tina Karrbom Gustavsson, IGI Global, 2009, p. 205-225Chapter in book (Refereed)
    Abstract [en]

    This chapter is based on the assumption that keeping the number and length of business and commuting trips at reasonable levels could contribute to reaching targets of environmental sustainability. The authors highlight a couple of options for reducing or avoiding business trips and commuting through workplace location or improved use of communications. They present case studies concerning travel and communications, carried out by using diaries and interviews. They also present relevant literature on social practices and sustainability goals in relation to use of ICT. The aim is to shed light on variation in the use of travel and communications on an individual level in work life. The case studies illustrate that such variation is mainly due to the concrete practices involved in execution of professional duties and roles. Duties that involve a clearly defined end result or product being delivered regularly by the member of staff are correlated to clearly defined needs for communications. Less clearly defined end results of the work duties seem to make it harder for the individual to plan and perform communication and travel in a more energy saving way. The difference in professional duties can thus be expressed in terms of clarity and maturity. Another factor that affect who can replace travel with ICTs is relations of power, e.g., when a purchaser dictates the terms for a subcontractor concerning how and where to "deliver" his working time, service or product. The importance of clarity, maturity and power aspects means that professional practices need to be studied at a detailed level to find out who could substitute ICTs for travel and how this could be done.

  • 37.
    Heyman, Susanna
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin. KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Artman, Henrik
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    A Call for Financially Literate DesignersManuscript (preprint) (Other academic)
    Abstract [en]

    Contemporary Internet banks and other systems for money management are typically designed and evaluated on their usability; a system that is easy to use is considered a good system. However, insights from behavioral finance show many ways in which users of Internet banks are likely to be misled by e.g. certain ways of displaying data, and make the wrong decisions. This paper is a call for researchers and designers of money management systems to learn principles of finance before designing systems that will influence their users’ decisions.

  • 38.
    Håkansson, Anne
    Uppsala universitet.
    A User Interface for the User-Centred Knowledge Model, t-UCK2008In: Knowledge-Based Intelligent Information and Engineering Systems, PT 1, Proceedings / [ed] Ignac Lovrek, Robert J. Howlett, Lakhmi C. Jain, Berlin Heidelberg: Springer Berlin/Heidelberg, 2008, p. 312-321Conference paper (Refereed)
    Abstract [en]

    This paper presents a user interface to the User-Centred Knowledge Model (t-UCK). T-UCK is a knowledge modelling tool for designing knowledge-intensive systems. The model centres round the various users, i.e., both the design users and the end users, and facilitates the use of a conceptual model for handling different types of knowledge, the reasoning strategy and other functionality. For the design users, the conceptual model is presented through a modelling view of the contents used for developing the system. For the end users, the conceptual model has a parallel consulting view used for sessions with the system. Both these views are directly modelled into the system through a graphical modelling language, the Unified Modelling Language (UML). UML is a general-purpose modelling language, which in a modified form it can be used for development of knowledge-based systems.

  • 39.
    Håkansson, Anne
    Uppsala University, Sweden.
    The User Centred Knowledge Model - t-UCK2008In: Knowledge-Based Intelligent Information and Engineering Systems, PT 3, Proceedings / [ed] Ignac Lovrek, Robert J. Howlett, Lakhmi C. Jain, Berlin Heidelberg: Springer Berlin/Heidelberg, 2008, p. 779-787Conference paper (Refereed)
    Abstract [en]

    In knowledge engineering, modelling knowledge is the process of structuring knowledge before implementation. A crucial part of system development depends on the acquiring and structuring, since the quality of system’s contents is of decisive importance for making good decisions. Models are needed to assure that all the required knowledge is present. However, the current models tend to be large and this makes it hard to get a grip on the knowledge presented by the model. Also, many models are difficult to use and the users have to be experts on the models before using them. To avoid these problems, we introduce the User-Centred Knowledge Model (t-UCK) for modelling knowledge. The model supports different users, i.e., domain experts, knowledge engineers and end-users, to model, implement, test, consult, and educate through the use of graphic representation and visualisation.

  • 40.
    Karlgren, Klas
    et al.
    Karolinska Institutet, Sweden.
    Ramberg, Robert
    Stockholms Universitet, Sweden.
    Artman, Henrik
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Designing Interaction: How interaction design students address interaction2016In: International journal of technology and design education, ISSN 0957-7572, E-ISSN 1573-1804, Vol. 26, no 3, p. 439-459Article in journal (Refereed)
    Abstract [en]

    Interaction design is usually described as being concerned with interactions with and through artifacts but independent of a specific implementation. Design work has been characterized as a conversation between the designer and the situation and this conversation poses a particular challenge for interaction design as interactions can be elusive and difficult to describe. Moreover, current trends in interaction design introduce physical materials to a higher degree resulting in even more complex design situations. There is a lack of knowledge about how interaction designers, and especially students, address the very phenomenon of interaction. This study contributes by describing how interaction design students attempt to address aspects of interaction and by presenting an in-depth analysis in the context of an interactionary-type design exercise.

    The quantitative and qualitative findings showed that (1) the design students brought up aspects of interactivity and dynamics through talk and gestures but (2) a comprehensive design idea about interaction did not guide the design work and they were to a little degree engaged in planning sequences of interactions or interaction on a longer time scale; (3) using physical materials disrupted interaction design, and, (4) there was a lack of continuity throughout a design session when addressing interaction compared to how proposals about artifacts were pursued.

    As interaction is the core of interaction design, the findings are discussed in terms of how the immaterial design materials may “talk back” to designers. Practical strategies for how the observed phenomena could be constructively addressed within interaction design education are suggested.

  • 41.
    Katzeff, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Hemmen i det smarta elnätet2022In: Mot framtidens energi: Den osynliga revolutionen bakom eluttaget / [ed] Vetenskap och Allmänhet, Stockholm: Vetenskap och Allmänhet , 2022, 1, p. 117-126Chapter in book (Other (popular science, discussion, etc.))
  • 42.
    Katzeff, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Homes in the smart grid2022In: Towards the energy of the future: The invisible revolution behind the electrical socket / [ed] Vetenskap och Allmänhet, Stockholm: Vetenskap och Allmänhet , 2022, 1, p. 119-128Chapter in book (Other (popular science, discussion, etc.))
  • 43.
    Katzeff, Cecilia
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Hedin, Björn
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Nyström, Sofie
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering.
    Börjesson Rivera, Miriam
    Hemmens berättelser om smarta elnät: Avslutande webbinarium 24 maj 20222022Other (Other (popular science, discussion, etc.))
  • 44.
    Katzeff, Cecilia
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Milestad, Rebecka
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Zapico, Jorge Luis
    Department of Computer Science and Media Technology, Linnaeus University, SE-351 95 Växjö, Sweden.
    Bohné, Ulrica
    School of Engineering Science, University of Skövde, SE-541 28 Skövde, Sweden.
    Encouraging organic food consumption through visualization of personal shopping data2020In: Sustainability, E-ISSN 2071-1050, Vol. 12, no 9, p. 3599-Article in journal (Refereed)
    Abstract [en]

    Although food retailers have embraced organic certified food products as a way to reduce their environmental loading, organic sales only make up a small proportion of total sales worldwide. Most consumers have positive attitudes towards organic food, but attitudes are not reflected in behaviour. This article addresses consumers’ attitude–behaviour gap regarding their purchase of organic food and reports on how visualization of personal shopping data may encourage them to buy more organic food. Through the design of the visualization tool, the EcoPanel, and through an empirical study of its use, we provide evidence on the potential of the tool to promote sustainable food shopping practices. Of 65 users that tested the EcoPanel for five months, in-depth interviews were made with nine of these. The test users increased their purchase of organic food by 23%. The informants used the EcoPanel to reflect on their shopping behaviour and to increase their organic shopping. We conclude that the visualization of food purchases stimulates critical reflection and the formation of new food shopping practices. This implies that food retailers may increase sales of organic food through using a visualization tool available for their customers. In this way, these retailers may decrease their environmental impact.

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  • 45.
    Katzeff, Cecilia
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Strömberg, Helena
    Chalmers.
    Hasselqvist, Hanna
    TRUSTnEnergy: Sociala aspekter på tillit till automatisering i framtidens energisystem2022Report (Other (popular science, discussion, etc.))
    Abstract [en]

    This is the final report of the TRUSTnEnergy feasibility study, which explores the importance of trust in relation to the role of households in smart grids, with a special focus on automation. The focus of the project is trust in relation to the automation of the electricity system and how it affects electricity use in our homes. The purpose is to highlight the role that trust plays in relation to the role of households in smart electricity networks, with a special focus on automation for controlling electricity use. 

    The study consists of three parts: A literature study of research on household trust in smart grids; a literature study of research on trust in automated vehicles; as well as an interview study of actors in automation of the electricity grid and households that have automation in their homes.

    In the research literature on household trust, three types of risks were identified - financial risks, lost control and security / integrity risks - that households experienced in connection with new, automated technology connected to the electricity system in the home. Consequences of high trust in actors behind the systems that are highlighted in the literature are e.g. increased acceptance of the systems, reduced concern about risks and that households see more benefits from the technology. On the contrary, low confidence can make households more negative and can influence the willingness to try new products and services, even if economic aspects weigh more heavily.

    The growing research literature on trust in automated vehicles provides knowledge that can be transferred to people's trust in smart grids. Here is a comprehensive model of factors that affect how trust is built, and which have more and more influence on research. They point to three different forms of trust that together build how much the user ultimately chooses to trust automation. The results from the interview study show that the actors believe that the greatest benefit that households will experience soon, is an economic benefit for the automated electricity use. Another benefit that households are predicted to experience is the increased comfort that the intelligent home can provide. Risks and problems that households could experience are those that have to do with the increasing complexity of the system, failing technology, data security and lack of competence on the part of suppliers and homeowners. Households see finances as the greatest benefit. Risks and problems are most strongly associated with the lack of transparency, complexity, data security and lack of communication with suppliers. The results from the feasibility study point to several knowledge gaps about what determines households' trust in smart grids and automation of their homes. Here are interesting tracks to follow and studies in real environments to perform.

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  • 46.
    Katzeff, Cecilia
    et al.
    KTH, Centres. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC. KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Ware, Vanessa
    Video storytelling in a transient, volunteer organization2007In: Business Communication Quarterly, ISSN 1080-5699, E-ISSN 1552-4191, Vol. 70, no 3, p. 381-385Article in journal (Refereed)
    Abstract [en]

    TO MAKE SENSE of and learn about their work environments, people actively construct their own knowledge and share stories of their experience. Using the metaphor of the landscape, Bruner(1990) likened books’ stories to “mountain tops jutting out of the sea. Self-contained islands though they may seem, they are upthrusts of an underlying geography that is at once local and, [yet] part of a universal pattern”. This is also true for stories. But telling stories is particularly challenging in a transient organization where people are hired on a voluntary, temporary basis. Such is the case of a nonprofit music festival organization in Sweden, which is rebuilt every year starting with recruiting the top management. 

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  • 47.
    Katzeff, Cecilia
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Wessman, Stina
    RISE Interactive.
    Colombo, Sara
    MIT comparative media studies.
    “Mama, It’s Peacetime!”: Planning, Shifting and Designing Activities in the Smart Grid Scenario2017In: Proceedings of the Conference on Design and Semantics ofForm and Movement: Sense and Sensitivity, DeSForM 2017, INTECH, 2017, p. 134-147Chapter in book (Refereed)
    Abstract [en]

    In this paper, we describe a research-through-design (RtD) approach to investigate the potential of households’ electricity load balancing in the smart grid. Through the design probe “Peacetime”, householders explore peak hours as opportunities for serene and non-electricity consuming activities. During two weeks Peacetime was deployed in the homes of three households to explore an alternative framing of non-use of electricity to the commonly used framework for prompting people with feedback on their consumption. Households’ active load balancing included planning of, replacing, reorganizing and skipping everyday domestic activities. Results indicate that focus could be shifted from restricting electricity use to creating alternatives – leading to a positive framing of load balancing. The scenarios reflected in this paper differ from those of rational energy managers basing decisions of domestic life on complex facts and figures. Scenarios from the study portray how planning, reorganization, and time shifting of activities may be obtained with soft means emphasizing values of wellbeing and respect of the variation of households’ social contexts.

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  • 48.
    Kazemian, Reza
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Haas, Tigran
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Deployment of Information and Telecommunication Technology as a Sustainable Design Medium of Urban Communities: Demographic change & urban challenges: trends & countertrends2011In: Weimarpolis: Multi-disciplinary Journal of Urban Theory and Practice, ISSN 1869-1692, Vol. 1, no 3Article in journal (Refereed)
  • 49.
    Knutsson, Ola
    et al.
    Stockholm University.
    Nissilä, Niina
    University of Vaasa .
    Carlsson, Niss Jonas
    Brainglass AB.
    Räsänen, Minna
    Södertörn University.
    User-Driven Design of a Mobile Application for Teenagersʼ Language Homework2010In: The first nordic symposium on technology-enhanced learning (TEL): NORDITEL, August 26-27, 2010, Växjö, Sweden, 2010, p. 49-51Conference paper (Other academic)
    Abstract [en]

    In this paper we focus on mobile language learning, and the design and development of a mobile application for teenager’s homework in Swedish as a second language. In the project we have used participatory design methods, with the aim to have a user-driven design process. We wish discuss how these design methods, and design activities relate to how design is viewed in the field of educational science.

  • 50.
    Kourtit, Karima
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Super-Proximity and Spatial Development2016In: INVESTIGACIONES REGIONALES, ISSN 1695-7253, no 36, p. 215-231Article in journal (Refereed)
    Abstract [en]

    Our world is getting smaller all the time. Connectivity and accessibility in space have improved to an unprecedented degree compared to past centuries, thanks to the enhanced design and effective implementation of transport infrastructure networks and increasingly also as a result of advance cyber infrastructure networks. Our connected and accessible world has indeed become "a small world". Technological innovation has become a buzzword in the past decades. The design, implementation and adoption of digital technology, in particular, have prompted entirely new forms of spatial interaction and communication, with a significant and unprecedented impact on transport, trade, tourism, migration, and social contact networks. In today's increasingly innovation-driven society, almost every activity, action, task, communication, interaction, movement and decision is supported by new technological artifacts and inventions. This paper introduces the notion of "super-proximity" to highlight the force field of physical and virtual infrastructures at various geographical scale and time levels, and to sketch the spatial-economic implications of this universal mega-trend towards zero distance-frictions. The paper will be concluded with some prospective observations on the future spatial implications of the e-society and their analysis.

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