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  • 1.
    Rolfö, Linda
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Jahncke, Helena
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Perceptions of performance and satisfaction after relocation to an activity-based office2017In: Ergonomics, ISSN 0014-0139, E-ISSN 1366-5847Article in journal (Refereed)
    Abstract [en]

    Many companies move from open-plan offices (OPO) to activity-based workplaces (ABWs). However, few studies examine the benefits and drawbacks following such a change. The aim of this study was to explore how physical conditions, office use, communication, privacy, territoriality, satisfaction and perceived performance change following a company’s relocation from an OPO to an ABW. A mixed methods approach included pre- and post-relocation questionnaires and post-relocation focus groups, individual interviews and observations. The questionnaires enabled comparisons over time (n = 34) and broader analyses based on retrospective ratings of perceived change (n = 66). Results showed that satisfaction with auditory privacy, background noise, air quality, outdoor view and aesthetics increased significantly after relocation. Negative outcomes, such as lack of communication within teams, were perceived as being due to the high people-to-workstation ratio and lack of rules. Overall satisfaction with the physical work environment increased in the ABW compared to the OPO. Perceived performance did not change significantly.

    Practitioner Summary: Activity-based workplaces (ABWs) are commonly implemented although their effects on performance and well-being are unclear. This case study gives advice to stakeholders involved in office planning. Despite shortcomings with the people-to-workstation ratio and rules, employees showed improved satisfaction with auditory privacy and aesthetics in the ABW compared with the previous open-plan office.

    Download full text (pdf)
    Rolfö et al., 2017
  • 2.
    Rolfö, Linda
    et al.
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Ergonomics.
    Jahncke, Helena
    University of Gävle.
    Slunga Järvholm, Lisbeth
    Umeå University.
    Öhrn, Maria
    Umeå University.
    Babapour, Maral
    Chalmers University of Technology.
    Predictors of Preference for the Activity-based Flexible Office2018In: Human Systems Engineering and Design: Proceedings of the 1st International Conference on Human Systems Engineering and Design (IHSED2018): Future Trends and Applications, October 25-27, 2018, CHU-Université de Reims Champagne-Ardenne, France / [ed] Tareq Ahram, Waldemar Karwowski, Redha Taiar, Switzerland, 2018, p. 547-552Conference paper (Refereed)
    Abstract [en]

    Activity-based Flexible Offices (A-FOs) are implemented with vary- ing degree of success. Employees relocate from cell or open-plan offices, from different organizational backgrounds, varying design and implementation pro- cesses, and have different types of work tasks. This study aims at investigating whether preference for the A-FO correlate with these preconditions. The results from Chi-square tests and Spearman’s non-parametric correlation of post- relocation questionnaires distributed to 11 A-FO sites, showed that a high pref- erence for the A-FO correlated strongest with an A-FO preference prior to relo- cation, being a former open-plan office occupier and with frequent performance of innovation. Low preference for the A-FO correlated with frequent perfor- mance of concentration demanding tasks. Working with tasks with high confi- dentiality did not predict the preference ratings.

    Download full text (pdf)
    Rolfö et al. 2018
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