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  • 1. Bendor, Roy
    et al.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Looking backward to the future:: On past-facing approaches to futuring2021In: Futures: The journal of policy, planning and futures studies, ISSN 0016-3287, E-ISSN 1873-6378, Vol. 125Article in journal (Refereed)
    Abstract [en]

    While the past is present in all futuring activities it tends to remain implicit and has not received adequate attention by futures scholars and practitioners. In response, this conceptual paper offers a novel framework with which the past can be brought into futures studies in a structured and comprehensive way. We begin by providing a brief account of how the past already figures in futures studies as part of efforts to understand the lingering effects of the past on the future; as part of a drive for ontological pluralization; and as a way to augment more mainstream futuring exercises. We then introduce two past-facing approaches to futuring, recasting and pastcasting, and illustrate their symmetry with the more familiar future-facing approaches, forecasting and backcasting. The symmetry, we argue, is based on shared aims and a shared style of inquiry. We then compare the different approaches and illustrate the landscape of futuring as an interplay of two dimensions: the focus of the activity on outcomes or pathways, and the stakes involved in it.

  • 2.
    Biørn-Hansen, Aksel
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Katzeff, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Exploring the Use of a Carbon Footprint Calculator Challenging Everyday Habits2022In: Nordic Human-Computer Interaction Conference, Association for Computing Machinery (ACM) , 2022Conference paper (Refereed)
    Abstract [en]

    Carbon calculators have been put forth as a tool to motivate sustainable behaviour change in people. However, the approach of “just” presenting numbers to communicate climate footprints has not been found to be an effective strategy. In this paper, we investigate the use of an application that combines carbon footprint calculations with gamelike features in order to address the gap between awareness and behaviour. Our results are based on an interview study and show that while respondents appreciate the idea, there are several problem areas which have implications for the design of carbon calculators, including issues with targeting the “right users”, the use of gamification and the absence of a social context. Furthermore, the results point towards general barriers and opportunities for design when the aim is to design for sustainable behaviour change. This includes a need to be adaptive to the transitioning process towards a low carbon lifestyle.  

     

  • 3.
    Biørn-Hansen, Aksel
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Romero, Mario
    KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Computational Science and Technology (CST).
    Laaksolahti, Jarmo
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Robért, Markus
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Exploring the Problem Space of CO2 Emission Reductions from Academic Flying2021In: Sustainability, E-ISSN 2071-1050, Vol. 13, no 21, p. 12206-12206Article in journal (Refereed)
    Abstract [en]

    CO2 emissions from aviation have been predicted to increase over the coming decades. Within the academic world, flying is often perceived to be a necessary prerequisite to being a successful researcher. Many Swedish universities have ambitious climate goals, but are simultaneously among the top emitters in the public sector. Reaching stated climate goals could feasibly be met through a combination of measures, including decreased flying. One way to address the challenge is to support behavioural interventions with the help of interactive visualizations of CO2 emissions from flying. Those few examples that exist in the research literature are generally directed towards management and are less applicable to universities, given the large autonomy researchers enjoy and their discretionary control of research project funds. This paper uses a design-oriented research approach to present an analysis of the problem space at the intersection of interactive visualizations using air travel data to reduce CO2 emissions from business air travel at our own university, KTH Royal Institute of Technology. Through a number of design experiments, evaluations and investigations, we have unearthed needs, challenges and opportunities for the creation of visualization tools to support more sustainable travel practices at universities and in other knowledge-intensive organisations.

  • 4.
    Björndal, Petra
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. ABB Corporate Research.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Artman, Henrik
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    From transactions to relationships: Making sense of user-centered perspectives in large technology-intensive companies2015In: 4th IFIP 13.6 Working Conference on Human Work Interaction Design, HWID 2015, Springer-Verlag New York, 2015, p. 114-124Conference paper (Refereed)
    Abstract [en]

    In this paper we analyze interviews from four technology-intensive companies, focused on service and service development. All companies have during the last two decades introduced interaction design units, and the corporations were selected due to their interest in also expanding the service share of their business. This service shift has been a top-down initiative. However in only two companies, the initiatives have led to the establishment of enterprise wide service development processes, and in the other two companies, the service development is more ad hoc. It is argued that even if interaction design has close theoretical relation to service design such combination has so far been limited. We discuss the shift from product to service view of the offerings within these companies, and relate this to user-centered perspectives. We argue there is a window of opportunity within technology-intensive and engineering focused industries to include user-centered design when formalizing service development.

  • 5.
    Börjesson Rivera, Miriam
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Comber, Robert
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Diminishing space: peer-to-peer sharing as a transition practice2020In: ICT4S2020: Proceedings of the 7th International Conference on ICT for Sustainability / [ed] Ana Moreira, Benoit Combemale, Association for Computing Machinery (ACM) , 2020, p. 220-226Conference paper (Refereed)
    Abstract [en]

    A regenerative thriving future within limits will require a change of social practices. Such a change will however not come by itself, and it is safe to state that computing in different forms and shapes will be critical. In this paper we evaluate a start-up in the form of an online platform supporting peer-to-peer storage space rentals. We will present and analyse their service and discuss the current and future prospects for systems in this genre, in light of the transition to a post-carbon future society. The analysis is grounded in a user study evaluating the system in its current form. We argue that services like the one offered by these types of companies could function as a type of 'transition service' in the sense that they are perhaps an interim self-obviating system that enable people to get accustomed to a new way of thinking about current unsustainable practices (in this case storage practices and sharing of storage), but eventually might become unnecessary/superfluous as a new ecology of storage practices comes into place. Hence, it might be important for these services and the companies behind them to prepare for this eventuality, for example by diversifying their business offer.

  • 6.
    Börjesson Rivera, Miriam
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms). KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Wangel, Josefin
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms). KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    ICT practices in smart sustainable cities: In the intersection of technological solutions and practices of everyday life2015In: Proceedings of EnviroInfo and ICT for Sustainability 2015: Building the knowledge base for environmental action and sustainability / [ed] Vivian Kvist Johannsen, Stefan Jensen, Volker Wohlgemuth, Chris Preist, Elina Eriksson, Copenhagen: Atlantis Press , 2015, p. 317-324Conference paper (Refereed)
    Abstract [en]

    ICT, information and communications technology,has radically transformed our world and is now an inextricable partof what it means to live a normal life as a citizen, at least in highincomecountries. This has led to a situation where ICT has becomeso taken for granted that it has lost its visibility. While thisdevelopment to a large extent has been driven by businessopportunities, there is now also an increasing recognition of ICT as apossible solution to sustainability problems. There are however twomajor pitfalls of using ICT as a tool for sustainability that need to beaddressed for its potentials to be realized. The first pitfall isenvironmental impacts of ICT, as well as the risk of lock-in effectsand an increasing vulnerability. The second pitfall concerns theunderstanding of ICT as a neutral solution, rather than recognizingthat ICT, as all technology, carries implicit values. Taken together,these two pitfalls imply a need for replacing the atomized and technobiasedunderstandings of ICT with an approach that recognize thelarger socio-material, political and economic structure in which ICTis (thought to be) part. With the aim of contributing to such a shift,this paper proposes a practice-oriented perspective in order toexplore the potential of ICT to contribute to sustainability, using thesmart sustainable city discourse as our example. We define theconcept ICT practices and discuss it from an interdisciplinaryperspective and in relation to the sustainable smart city. We arguethat by using ICT practices as a conceptual starting-point foranalysis, both the technological and the socio-cultural components ofthe smart sustainable city discourse can become elicited, enabling amore explicit analysis of what assumptions this discourse rests on.

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  • 7. Cajander, Å.
    et al.
    Janols, R.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    On the establishment of user-centred perspectives2014In: Proceedings of the NordiCHI 2014: The 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, 2014, p. 103-112Conference paper (Refereed)
    Abstract [en]

    This paper examines the obstacles for and discusses possible solutions to successfully establishing a User Centred Perspective (UCP) in organisations. The analysis is made with the use of the theory Communities of Practice (CoP). The analysis is based on a cross case study based on two longitudinal action research projects. In these studies we identified four CoP considered important; users, core business managers, IT coordinators and system developers. The analysis shows in what ways the communities contribute to the difficulties for a successful establishment of UCP. One example is marginalising the IT coordinator community, and another is imperialism of the system developer community as well as the lack of boundary spanning skills. The results indicate that we need to influence all levels in organisations, with a focus on boundaries between communities, in order to successfully introduce a UCP. Boundary spanning objects need to be identified and knowledge sharing needs to be enhanced.

  • 8. Cajander, Å.
    et al.
    Larusdottir, M.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Nauwerck, G.
    Contextual personas as a method for understanding digital work environments2015In: 4th IFIP 13.6 Working Conference on Human Work Interaction Design, HWID 2015, Springer, 2015, p. 141-152Conference paper (Refereed)
    Abstract [en]

    The role of IT at the workplace has changed dramatically from being a tool within the work environment to include all aspects of social and private life. New workplaces emerge where IT becomes more and more divergent, embedded and pervasive. These new aspects of IT at work need to be addressed with new or adapted human centred activities. This paper present and discuss a modified version of personas called contextual personas developed to better address the new working life. The contextual personas were developed using contextual inquiry, and focus groups as well as argumentative design. From the process of developing the contextual personas we learned that they are indeed a promising tool to understand the new work situations, and especially the holistic view of IT at work as they bring the whole working-life of the personas into focus. Finally, we discuss in what way the contextual personas could give developers extended understanding of the users’ future office work environment.

  • 9.
    Cajander, Åsa
    et al.
    Uppsala Universitet.
    Eriksson, Elina
    Uppsala Universitet.
    Automation and E-government Services: A Widened Perspective2007In: DEGAS 2007: Proceedings of the 1st International Workshop on Design and Evaluation of e-Government Applications and Services / [ed] Marco Winckler, Monique Noirhomme-Fraiture, 2007, p. 3-6Conference paper (Refereed)
    Abstract [en]

    This short paper questions the focus on automation of egovernment processes, and efficiency in e-government, which is prevalent in both research and in practice in Swedish governments. We argue that this focus on automation and efficiency might cause unhealthy work for civil servants, and services that do not meet the demands or needs of the citizens. Hence, the role of the civil servant must be reconsidered, from a mere “overseer” of an automated process, to a highly skilled worker that provides complex services and works efficiently with information. Moreover, research on e-government should elaborate more on the changes that needs to be done in the services provided, as well as which services that are suitable for the Internet and other media.

  • 10.
    Cajander, Åsa
    et al.
    Uppsala Universitet.
    Eriksson, Elina
    Uppsala Universitet.
    Gulliksen, Jan
    Uppsala Universitet.
    Evaluating Procurement, Usability and Off-the-Shelf Office Software2007In: COST294-MAUSE Workshop Downstream Utility: The Good, the Bad, and the Utterly Useless Usability Evaluation Feeback / [ed] Effie L-C Law, Marta Kristín Lárusdóttir, Mie Nörgaard, 2007, p. 25-29Conference paper (Refereed)
    Abstract [en]

    Off-the-shelf office software has lately been receivingincreasing attention in Sweden. This experience reportillustrate different perspectives on a usability evaluation ofthe procurement process and the off-the-shelf softwaresystem. This study was part of a long-term action researchproject in a large government organization. Data wascollected through documents, interviews, and participatoryobservations. This paper describes how the usabilityevaluation was carried out, how the context of the usabilityevaluation changed during these weeks and finally discussand interpret why the stakeholders experienced theevaluation as useful. The usability evaluation was found tobe very useful by stakeholders from the organization,whereas the usability expert as well as our research grouphad difficulties in seeing the usefulness. Findings indicatean agenda that was revealed late in the project as one of themain reason for the importance of the evaluation. Also atrue belief in the perfection of the off-the-shelf officesoftware and a somewhat different view of what usability ismight explain the downstream utility.

  • 11.
    Cajander, Åsa
    et al.
    Uppsala Universitet.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Gulliksen, Jan
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Towards a usability coaching method for institutionalizing usability in organisations2010In: Human-computer interaction: Second IFIP TC 13 Symposium, HCIS 2010, held as part of WCC 2010, Brisbane, Australia, September 20-23, 2010 : proceedings / [ed] Peter Forbrig, Fabio Paternó, Annelise Mark Pejtersen, New York: Springer, 2010, p. 86-97Conference paper (Refereed)
    Abstract [en]

    The ideas related to user centred systems design are difficult to implement in organisations and usability is given low priority in in-house systemsdevelopment. This problem is multifaceted and complex and needs to be addressed with a method capable of adapting to situations, people and context. Inthis paper we outline a new method – usability coaching – that has the capability for dealing with the situated problems of introducing user centred systemsdevelopment in an organisations. The method is the results of a larger action research case study in which 9 individuals in an organization received usabilitycoaching. Our study indicates that the coaching program made coachees workmore actively with usability activities; hence the coaching program had a substantial effect on their actions and contributed to the organizational change.

  • 12.
    Comber, Robert
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Computing as Ecocide2023In: Ninth Computing within Limits 2023, PubPub , 2023Conference paper (Refereed)
    Abstract [en]

    The environmental impact of computing is significant, distributed, and extensive. In this paper, we examine the extent to which this implies that computing, as an industry and as specific technologies, infrastructures, and practices, can be considered as ecocide. Ecocide is a proposed crime of environmental damage. A significant movement is underway to register ecocide as the fifth law of the International Criminal Court. We examine the definition of ecocide proposed and evaluate computing across the criteria established. Our intention with this paper is not to provide definitive proof, one way or the other, but to raise the question of the extent to which we can consider, be accountable for, and take responsibility for the environmental harm we create as designers of computing technologies. We argue that the establishment of ecocide as an international crime will have significant effects for computing in how we assume and consume natural resources in the advancement of computing, and that a paradigm shift is needed to recognise and account for nature as an equal participant in computing’s future and development.

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    fulltext
  • 13.
    Eriksson, Elina
    Uppsala Universitet.
    Making Sense of Usability: Organizational Change and Sensemaking when Introducing User-Centred Systems Design in Public Authorities2009Licentiate thesis, comprehensive summary (Other academic)
  • 14.
    Eriksson, Elina
    Uppsala Universitet.
    Sensemaking and Knowledge Building in System Development2007In: Human-Computer Interaction - INTERACT 2007, Pt 2, Proceedings, 2007, p. 571-572Conference paper (Refereed)
  • 15.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Situated Reflexive Change: User-Centred Design in(to) Practice2013Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Technology used in the Swedish workplace is perceived to be controlling, gener- ally still difficult to use, and with a low degree of usability. Even though the field of Human-Computer Interaction (HCI) has been concerned with researching different ways of developing usable systems for at least half a century, there seem to be problems with the diffusion of the results into practice. One of the possible approaches to developing usable systems is user-centred design, and in this thesis I am concerned with the issue of introducing user-centred design and usability work in public authorities and institutions. I will present work done in two different research projects with a focus on change, where the aim has been to introduce or enhance usability work. Through a lens of social construction- ism and reflexivity I will explore the outcome of the projects and the implica- tions for the introduction of user-centred design in practice. Furthermore, I will explore whether the focus on the introduction of usability work might hinder the formation of a sustainable change in the organizations interested in devel- oping usable systems. The research question then becomes; can we introduce usability work in organizations?

    The answer to this question is no. Instead, we need to change our perspective from introduction to situated reflexive change: focusing on sensemaking and a situated process of ongoing change, where the stakeholders in the organization themselves must play an active and responsible part. This entails a shift from dualism to duality and a reconsideration of what our usability methods can con- tribute with. Furthermore, I will explore possible approaches to working with situated reflexive change with tools that are familiar in the field of HCI, but with an expanded scope. In particular I will discuss field studies conducted by system developers as a tool for making sense of usability issues, personas as a tool for inducing reflexivity in and on practice, and usability coaching as a sensemaking tool for both organizational stakeholders and researchers in order to understand and reflect upon change.

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    SituatedReflexiveChange
  • 16.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Artman, Henrik
    Swartling, Anna
    The secret life of a persona: when the personal becomes private2013In: CHI '13 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM , 2013, p. 2677-2686Conference paper (Refereed)
    Abstract [en]

    Some organizations fail to involve users in systems development due to a widespread organization, high workload or secrecy issues. A remedy against this situation could be the persona method in which users and main stakeholders as represented as fictitious characters. Personas help eliciting user needs and requirements, facilitate design choices and are an overall communication aid where users cannot be present. An important part of the persona method, as portrayed in literature, is the personal details that make the personas trustworthy and alive. In this paper we present two cases in which personas have been developed and used, but where the personal is scarce or even non-existent because of a dispersed organisation, the organisational culture and secrecy issues. The paper describes how the personas were developed, used and received and how the method was altered in order to work in these special circumstances.

  • 17.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Bälter, Olle
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Engwall, Olov
    KTH, School of Computer Science and Communication (CSC), Speech, Music and Hearing, TMH.
    Öster, Anne-Marie
    Kjellström, Hedvig
    KTH, School of Computer Science and Communication (CSC), Computer Vision and Active Perception, CVAP.
    Design Recommendations for a Computer-Based Speech Training System Based on End User Interviews2005In: Proceedings of the Tenth International Conference on Speech and Computers, 2005, p. 483-486Conference paper (Refereed)
    Abstract [en]

    This study has been performed in order to improve theusability of computer-based speech training (CBST) aids.The aim was to engage the users of speech training systemsin the first step of creating a new CBST aid. Speechtherapists and children with hearing- or speech impairmentwere interviewed and the result of the interviews ispresented in the form of design recommendations.

  • 18.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Börjesson Rivera, Miriam
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Hedin, Björn
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Hasselqvist, Hanna
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Systems Thinking Exercises in Computing Education:: Broadening the Scope of ICT and Sustainability2020In: ICT4S2020: Proceedings of the 7th International Conference on ICT for Sustainability / [ed] Ana Moreira, Benoit Combemale, Association for Computing Machinery (ACM), 2020, p. 170-176Conference paper (Refereed)
    Abstract [en]

    Integrating sustainability in computing education entails broadening the scope of the education, but how can that be done while maintaining student engagement? Climate change and species extinction can appear far removed from data structures and algorithms to say the least. In our ongoing work of integrating sustainability in our Media Technology programme, we have addressed this gap by introducing systems thinking games and activities to broaden the scope, as well as by situating the issues addressed in the course in relation to their future profession. In this paper, we present our experiences of introducing and playing systems thinking games, how the systems thinking exercise sessions were conducted, outcomes of the sessions and finally some lessons learnt. Furthermore, we present and analyse changes we did to the exercises and that led to a richer material for discussions in the classroom.

  • 19.
    Eriksson, Elina
    et al.
    Uppsala Universitet.
    Gulliksen, Jan
    Uppsala Universitet.
    Cajander, Åsa
    Uppsala Universitet.
    Hello World! - Experiencing Usability Methods without Usability Expertise2009In: HUMAN-COMPUTER INTERACTION - INTERACT 2009, PT II, PROCEEDINGS, Springer Berlin/Heidelberg, 2009, p. 550-565Conference paper (Refereed)
    Abstract [en]

    How do you do usability work when no usability expertise is available? What happens in an organization when system developers, with no previous HCI knowledge, after a 3-day course, start applying usability methods, and particularly field studies? In order to answer these questions qualitative data were gathered through participatory observations, a feed back survey, field study documentation and interviews from 47 system developers from a public authority. Our results suggest that field studies enhance the developer's understanding of the user perspective, and provide a more holistic overview of the use situation, but that some developers were unable to interpret their observations and see solutions to the users' problems. The field study method was very much appreciated and has now become standard operating procedure within the organization. However, although field studies may be useful, it does not replace the need for usability pro fes sion als, as their knowledge is essential for more complex observations, analysis and for keeping the focus on usability.

  • 20.
    Eriksson, Elina
    et al.
    Uppsala Universitet.
    Gulliksen, Jan
    Uppsala Universitet.
    Cajander, Åsa
    Uppsala Universitet.
    Introducing usability roles in public authorities2008In: NordiCHI 2008: Building Bridges - 5th Nordic Conference on Human-Computer Interaction, ACM Special Interest Group on Computer Science Education, 2008, p. 113-122Conference paper (Refereed)
    Abstract [en]

    One of the most common ways of introducing usability into development work in a public authority is by employing a usability professional. But how successful is this strategy when it comes to increasing focus on usability in the organization and how successful have these usability professionals been in introducing usability activities into the development work in their organizations?

    This paper is based on five case studies on the introduction of usability professionals in public authorities in Sweden. These different ways of introducing usability are discussed and analyzed. Based on this data we draw conclusions about what to consider in order to achieve a successful introduction of usability. Interviews with nine usability professionals were conducted all of which were recorded, analyzed and condensed into the case studies presented. One lesson learned from the case studies is the importance of a formal title as it shapes interpretations of what usability is about. Another issue discussed is the usefulness of a formal job description, and personal characteristics of the person working with usability. Based on the case studies we draw the conclusion that a senior usability professional is to be preferred since introduction of usability often implies organizational change as well as conflicts and discussions at a management level. Another conclusion that can be drawn from the studies is that usability work is more successful in the short perspective if it contributes directly to the design and program code instead of focusing on strategic levels such as policy, evaluation of existing systems and method development.

  • 21.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Julia, Creutz
    Cybercom Group.
    Hasselqvist, Hanna
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Sustainable IT Business in the Making: An exploratory case study2019In: Proceedings of the 6th International Conference on ICT for Sustainability, Lappeenranta, Finland, June 10-14, 2019. / [ed] Annika Wolff, 2019, Vol. 2382Conference paper (Refereed)
    Abstract [en]

    Businesses have historically had a negative impact on the environment by contributing to pollution, the increase of greenhouse emissions, neglection of responsible waste disposal, and deforestation among other things. In this paper we present an exploratory case study of an IT consultancy firm and their perspective and work with sustainable development. As a consultancy firm, the company does not provideservices directly to end users, but rather help clients in their business efforts. The aim with this project has been to explore how sustainability concerns can be integrated into the work processes of an IT consultancy firm, exploring both opportunities and challenges.

  • 22.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC. KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC. KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    ICT4S Reaching Out: Making sustainability relevant in higher education2014In: Proceedings of the 2014 conference ICT for Sustainability, 2014Conference paper (Refereed)
    Abstract [en]

    Many media technology and computer science engineering students suffer from the preconceived opinion that sustainability is at best peripheral, and at worst irrelevant to their education. In this paper we discuss our experiences of integrating sustainability and ICT4S into a media technology engineering programme. An overarching tension has been in finding a balance between teaching about sustainability in general, and teaching about ICT4S in particular. Furthermore, what aspects of the wide and interdisciplinary area of ICT4S are most relevant to teach to media technology students, and how can the connection between ICT and sustainability be “refined”, clarified and expressed We explicate how we have gone about to shape the course in such a way that it becomes both relevant and possible for these students to relate to it, and we exemplify with choices made, of which one had been the implementation and adaption of the GaSuCo board game. While the results presented here are primarily relevant to media technology and computer science educations, we also conclude with recommendations to the larger ICT4S community. We argue that the ICT4S community does not only need to take part in developing education in this area, but also needs to conduct research on how to educate students in ICT4S.

  • 23.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Meeting the future in the past-using counterfactual history to imagine computing futures2018In: ACM International Conference Proceeding Series, Association for Computing Machinery , 2018Conference paper (Refereed)
    Abstract [en]

    The future is inherently hard to predict, yet we know there are various factors that will limit the future of computing (scarcity of materials, energy shortages and various biophysical limits) in both substantial and disruptive ways. When we look at the past and at mainstream projected computing futures, all we see is exponential growth. While it is easy to reject such trajectories, it is much harder to imagine and propose credible, preferable and evocative alternatives. Breaking away from default modes of thinking about computing is difficult but possible, and we here present a methodology-counterfactual history-that can help us imagine alternative scenarios for computing. We argue that by learning from counterfactual pasts ("what-if scenarios"), we can more easily liberate our ideas from various preconceptions that hamper them and box them in. This makes it possible to generate and entertain a more diverse "portfolio" of ideas about the future and help us better prepare for meeting future challenges.

  • 24.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    On the inherent contradictions of teaching sustainability at a technical university2017In: Digital Technology and Sustainability: Engaging the Paradox, Taylor and Francis , 2017, p. 154-165Chapter in book (Other academic)
    Abstract [en]

    On the necessity of rocking the boat Computers and digitalization have greatly shaped our world and are now an unavoidable part of modern society. Weiser’s (1991) vision of ubiquitous computing has in many respects not only been met but has in affluent parts of the world been surpassed (Bell & Dourish, 2007). Digital artifacts and devices surround us and have invisibly and seamlessly permeated everything we do. Our modern societies are however not sustainable. We have overstepped several planetary boundaries and risk overstepping several more (Steffen et al., 2015). We are about to reach limits as to the resources we can extract from the earth (Bardi, 2014), and the changes wreaked are by now so profound that they will likely last for a geological period of time (Steffen et al., 2007). In light of this, it is of utmost importance to strive towards a sustainable society, and this is a responsibility that falls on many disciplines and sectors. We believe that engineering students could be key drivers in this change since many will eventually enter positions of power from which they will make decisions that will shape our future society. 

  • 25.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Pargman, Daniel
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Bates, Oliver
    Lancaster University.
    Maria, Normark
    Södertörns Högskola.
    Gulliksen, Jan
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Anneroth, Mikael
    Ericsson.
    Berndtsson, Johan
    InUse.
    HCI and UN's Sustainable Development Goals: Responsibilities, Barriers and Opportunities2016Conference paper (Refereed)
    Abstract [en]

    Despite increasing interest, Sustainable HCI has been critiqued for doing too little, and perhaps also at times for doing the wrong things. Still, a field like Human-Computer Interaction should aim at being part of transforming our society into a more sustainable one. But how do we do that, and, what are we aiming for?

    With this workshop, we propose that HCI should start working with the new global Sustainable Development Goals (SDG) that were formally adopted by the UN in September 2015. How can Sustainable HCI be inspired by, and contribute to these goals? What should we in the field of HCI do more of, and what should we perhaps do less of? In what areas should we form partnerships in order to reach the Sustainable Development Goals and with whom should we partner? 

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  • 26.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Pargman, Daniel
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Björklund, Anna
    KTH, School of Architecture and the Built Environment (ABE).
    Kramers, Anna
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Edvardsson Björnberg, Karin
    KTH, School of Architecture and the Built Environment (ABE).
    Sustainable development for ICT engineering students: “What’s in it for me”?2016In: / [ed] Mazijn, Bernard, Brugge, Belgium: Instituut vóór Duurzame Ontwikkeling vzw , 2016, p. 165-172Conference paper (Refereed)
    Abstract [en]

    The importance of sustainable development (SD) is hardly possible to refute; however, sustainable development has been a relatively peripheral subject in computer-related engineering educations. Sustainability, with its global and potentially all-encompassing connotations, is still seen by many Information and Communication Technology (ICT) students as a topic of little relevance to their future careers. So how can teachers convince these students that sustainability is a topic that can be both relevant and interesting for them? From the point of view of the student; “What’s in it for me?”.

    In this paper we describe and compare our efforts to plan and teach three introductory courses on SD in three different ICT-related educational programmes at KTH Royal Institute of Technology. The courses were planned separately, but they will be analysed together. We discuss two dimensions that we have found to be imperative in our endeavour to engage our students. The first dimension is to handle the balance between sustainability on a general level versus sustainability as specifically related to ICT. The second dimension is to handle the tension between teaching facts versus an emphasis on students’ reflections and/or practicing skills. We argue that overcoming the challenge of making sustainability relevant to the students is central for successfully teaching these courses. 

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  • 27.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Robèrt, Markus
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Laaksolahti, Jarmo
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    On the Necessity of Flying and of not Flying:: Exploring how Computer Scientists Reason about Academic Travel2020In: ICT4S2020: Proceedings of the 7th International Conference on ICT for Sustainability / [ed] Ana Moreira, Benoit Combemale, Association for Computing Machinery (ACM), 2020, p. 18-26Conference paper (Refereed)
    Abstract [en]

    In order to fulfill the Paris agreement, we need to drastically reduce carbon emissions globally. 2020 is a pivotal year in this endeavour as many projections indicate that emissions need to decrease significantly before 2030. This challenge pertains to all parts of society, including (computer science) researchers. This however clashes with the fact that flying to a large extent has become built-in to the everyday practices of research and of academic life. It is feasible to imagine that computer scientists could fly less than other academics since we ought to be innovators and early adopters of computer-mediated alternatives such as video-conferencing and other forms of digital meeting technologies. It is however also possible that we fly more because conferences might be a more dominant outlet for publications in our field in comparison to other research fields. At KTH Royal Institute of Technology, the researchers at the School of Electrical Engineering and Computer Science (EECS) fly the most. In this paper, we present initial qualitative results from a survey regarding travel that was answered by computer scientists at EECS. We are in particular analysing the free text answers in order to understand how computer scientists1 reason about their own flying and about the alternatives. It will be hard to fulfil the Paris agreement without decreasing flying significantly, but this requires us to rethink how we do research, and how we travel (or not) within academia. This paper contributes with knowledge about the perceived barriers and drivers for computer scientists to decrease their flying.

  • 28.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Penzenstadler, Birgit
    Chalmers|Gothenburg University, Gothenburg, Sweden; Lappeenranta University of Technology, Lappeenranta, Finland.
    Peters, Anne-Kathrin
    KTH, School of Industrial Engineering and Management (ITM), Learning, Learning in Stem.
    Venters, Colin C.
    Centre for Sustainable Software Engineering, Huddersfield, UK; CERN, Switzerland.
    Preface of the 5th International Workshop on ICT4S Education2023In: ICT4S-JP 2023 - Joint Proceedings of ICT4S 2023 Doctoral Symposium, Demonstrations and Posters Track and Workshops, co-located with 9th International Conference on Information and Communications Technology for Sustainability, ICT4S 2023, CEUR-WS , 2023, p. 103-104Conference paper (Refereed)
    Abstract [en]

    ICT4S as an umbrella concept encompasses several disciplines and areas related to sustainability and ICT, and it can be difficult for an educator to have an overview of all areas and research fronts where interesting, engaging and transformative research is taking place. We provide such a space.

  • 29.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Peters, Anne-Kathrin
    KTH, School of Industrial Engineering and Management (ITM), Learning, Learning in Stem.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Hedin, Björn
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Laurell Thorslund, Minna
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Sjöö, Sandra
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Addressing Students’ Eco-anxiety when Teaching Sustainability in Higher Education2022In: Proceedings - 2022 International Conference on ICT for Sustainability, ICT4S 2022, Institute of Electrical and Electronics Engineers (IEEE) , 2022, p. 88-98Conference paper (Refereed)
    Abstract [en]

    The widespread awareness and the sense of urgency and helplessness regarding the ongoing sustainability crisis (climate change, biodiversity loss etc.) can evoke feelings of grief, sorrow, despair and anxiety. Those emotions are seldom discussed in computing or in computing education. They can have detrimental effects on the well-being of students and others, and also lead to inaction. But concern can on the other hand also be a catalyst for learning. In this paper, we present results and reflections from a research and development project in our introductory course to sustainability and ICT focusing on emotions in sustainability education. We focus on “eco-anxiety” and ask: 1) How is eco-anxiety communicated by students and teachers?, 2) In what ways do students receive support to deal with eco-anxiety? and 3) What could be done to better address eco-anxiety in computing education? We here present an analysis of how we have responded to the phenomenon of eco-anxiety, what activities have been added to the course and an evaluation of these interventions. The results are based on joint reflections that have been guided by literature, a small-scale ethnographic study as well as a course evaluation. The paper will end with recommendations for other ICT4S educators on how they can start addressing eco-anxiety in their education.

  • 30.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Swartling, Anna
    UCD Guerrilla Tactics: A Strategy for Implementation of UCD in Sweden’s Military Defense Organizations2013In: Human Work Interaction Design: Work Analysis and HCI / [ed] Pedro Campos, Torkil Clemmensen, José Abdelnour Nocera, Dinesh Katre, Arminda Lopes, Rikke Ørngreen, Springer Berlin/Heidelberg, 2013, p. 112-123Chapter in book (Refereed)
    Abstract [en]

    The problem of how to implement user-centred design (UCD) is well established as a research topic within HCI. Yet there are unresolved issues in order for UCD to actually be used in practice. This paper will present a case study within Sweden ́s military defense organizations, concerning the introduc- tion of UCD. The overarching goal of the research was to bridge the gap be- tween work practices and systems development; focusing the efforts on intro- ducing usability work in the procurement process. We concluded early on that we needed to develop and formulate an approach that is probably common in practice but not described or used in research. We call this strategy UCD guer- rilla tactics, which entails to do the unexpected, to work pragmatically with change, and to use user centred methods to introduce UCD. Our main target group was future users and procurers of UCD methods. We aimed at demon- strating and involving them in the work through user centred activities. The tac- tics is also a reflexive and flexible approach based on continuous evaluation of what is feasible and potentially gives the largest outcome. This paper describes the guerrilla tactics, how it was applied in a case study and factors that should be considered when using it.

  • 31.
    Eriksson, Elina
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Swartling, Anna
    UCD Guerrilla Tactics: A Strategy for Implementation of UCD in the Swedish Defence2012In: Human Work Interaction Design – HWID2012: Pre-conference proceedings of the 3rd IFIP TC 13.6 HWID working conference / [ed] Clemmensen, Torkil; Abdelnour-Nocera, Jose; Mark Pejtersen, Annelise; Lopes, Arminda; Katre, Dinesh; Campos, Pedro; Ørngreen, Rikke;, 2012, p. 116-126Conference paper (Refereed)
    Abstract [en]

    The problem of how to implement user-centred design (UCD) is well established as a research topic within HCI. Yet there are unresolved issues in order for UCD to actually be used in practice. This paper will present a case study within the Swedish Defence, concerning the introduction of UCD. The overarching goal of the research was to bridge the gap between work practices and systems development; focusing the efforts on introducing usability in the procurement process. We concluded early on that we needed to develop and formulate an approach that is probably common in practice but not described or used in research. We call this strategy UCD guerrilla tactics. It is to do the unexpected, to introduce UCD through UCD and to choose change projects pragmatically. Our main target group was future users and procurers of UCD methods. We aimed at introducing UCD to them by demonstrating and involving them in the work through user centred activities. It is also a flexible approach based on continuous evaluation of what is feasible and potentially gives the largest outcome. This paper describes the guerrilla tactics, how it was applied in a case study and factors that should be considered when using it.

  • 32.
    Eriksson, Elina
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Wolrath Söderberg, Maria
    Södertörn.
    Wormbs, Nina
    KTH, School of Architecture and the Built Environment (ABE), Philosophy and History, History of Science, Technology and Environment.
    Exceptionalism and Evasion: How Scholars Reason About Air Travel2022In: Academic Flying and the Means of Communication / [ed] Kristian Bjørkdahl & Adrian Santiago Franco Duharte, Palgrave Macmillan, 2022, p. 159-183Chapter in book (Refereed)
    Abstract [en]

    Understanding how scholars reason about their own flying habits is important when dealing with the problems of large emissions from academic air travel. This study is based on a travel habits survey with scholars at KTH Royal Institute of Technology in Stockholm. KTH has relatively high emissions from air travel, but at the same time, it has a high profile in matters of sustainability and a lot of research related to this theme. One can therefore assume a high degree of knowledge about the climate crisis and the climate impact of various actions. It is also plausible that KTH scholars meet special expectations to be role models and that practices in conflict with their teaching can have consequences for the public confidence in the university. In this study, we look at how scholars reason about how emissions from their flying could be reduced. Their responses display a spectrum of varying attitudes, from climate scepticism to a commitment to radical transformation, with the majority in between, either suggesting different types of concrete changes or invoking arguments to justify the status quo. The proposed interventions, several of which are ingenious and wise, can guide university managements to strategies that have support from employees. The more reluctant arguments point to cultural and discursive habits that must be understood and met in an empathetic way. 

  • 33. Gulliksen, Jan
    et al.
    Cajander, Åsa
    Eriksson, Elina
    Only Figures Matter?: If Measuring Usability and User Experience in Practice is Insanity or a Necessity2008In: Proc. International Workshop on Meaningful Measures: Valid Useful User Experience Measurement, Toulouse, France: Institute of Research in Informatics of Toulouse (IRIT) , 2008, p. 91-96Conference paper (Refereed)
  • 34.
    Gulliksen, Jan
    et al.
    Uppsala University.
    Cajander, Åsa
    Uppsala University.
    Eriksson, Elina
    Uppsala University.
    Sandblad, B.
    Uppsala University.
    Kavathatzopoulos, I.
    Uppsala University.
    User-Centred Systems Design as Organizational Change: A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority2009In: International Journal of Technology and Human Interaction, ISSN 1548-3908, E-ISSN 1548-3916, Vol. 5, no 3, p. 13-53Article in journal (Refereed)
    Abstract [en]

    This paper presents a longitudinal case study in which six Human-Computer Interaction (HCI) researchers worked extensively in an action research cooperation with a public authority over a period of four years. The purpose of the cooperation was to increase the focus on usability in the authority, and the main research question was how user centered systems design and increased awareness on work environment in relation to computer usage could promote organizational change in a public authority. The overarching research approach in this project has been action research and the data used in this paper is derived from an evaluation performed at the end of the project, as well as through our experiences from working with the project. The results involve aspects relating to organizational issues, management support, strategic documents and end-user participation. Moreover the results include methodological support for bringing users and developers closer together and individual and organizational attitudes to development. The purpose of this paper is to make some general conclusions on how to bring about change when approaching a large public authority with the purpose of introducing usability and user centered systems design.

  • 35.
    Gulliksen, Jan
    et al.
    Uppsala Universitet.
    Eriksson, Elina
    Uppsala Universitet.
    Understanding and Developing User Involvement at a Public Authority2006In: NordiCHI'06-Workshop: User involvement and representation in e-Government projects, 2006Conference paper (Refereed)
    Abstract [en]

    User involvement is one of the major constituents of a user-centered systems design approach. However, involving real end users still seem to be one of the major obstacles to systems development projects in practice. This paper reports on our initial experiences in our cooperation with a public authority to increase their effectiveness of user involvement and discussing new ways of involving users. As a start we performed a workshop where we examined the attitudes towards user involvement and discussed the participants’ experiences in this respect. Following we will conduct a survey to capture quantitative data on the user involvement throughout the organization

  • 36.
    Hasselqvist, Hanna
    et al.
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Designing for Diverse Stakeholder Engagement in Resource-Intensive Practices2018In: Proceedings of the 10th Nordic Conference on Human-Computer Interaction, 2018Conference paper (Refereed)
    Abstract [en]

    Despite many contributions to Sustainable HCI stressing the importance of “moving beyond the individual”, a majority of HCI work is still targeted mainly at consumers or resource users. However, many stakeholders influence resource use and including such stakeholders in design work can open up new design opportunities for supporting sustainable practices. In this paper, we present results from a longitudinal study of practices related to energy improvement work in housing cooperatives. During the study, we discovered new opportunities for interactive technologies to support this work when we involved various stakeholders other than housing cooperatives. In addition, we discuss more general implications for design aiming to support diverse stakeholder engagement in practices related to resource use: which stakeholders and practices to include, temporal aspects of engagement, and opportunities for supporting shared responsibility for resource use.

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  • 37.
    Hedin, Björn
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Katzeff, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    A Systematic Review of Digital Behaviour Change Interventions for More Sustainable Food Consumption2019In: Sustainability, E-ISSN 2071-1050, Vol. 11, no 9, article id 2638Article, review/survey (Refereed)
    Abstract [en]

    Food production and consumption present major sustainability challenges, and finding ways to reduce the environmental impact of food, for example through behavioural changes by consumers, is becoming increasingly important. In recent years, digital interventions have become important tools to change behaviours in many areas. In this review, we evaluate the status of current scientific knowledge of digital behaviour change interventions for sustainable food consumption practices. Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) checklist for how to conduct systematic reviews, we searched multiple databases for papers containing terms related to food, sustainability and digital behaviour change interventions. Only studies where the digital interventions were actually implemented and evaluated from a behaviour change perspective were included, resulting in 15 primary studies in the final review. The quality of the studies was evaluated from a behaviour change perspective, and the approaches used were categorised using two intervention frameworks, the Behaviour Change Wheel and the Behaviour Change Technique Taxonomy v1. The results show that all of the included studies had major quality issues when evaluated from a behaviour change perspective. This means that we could not find any evidence regarding whether the digital behaviour change interventions examined worked or not. Most studies further lacked theoretical grounding or a clear approach to how or why they should be effective for behaviour change for more sustainable food consumption practices. Our main recommendation for future research in the field is to expand from the current exploratory phase to conducting scientifically rigorous studies of higher quality, more thoroughly grounded in behaviour change theory and methods. Furthermore, based on our study, we suggest changes to the Behaviour Change Technique Taxonomy v1.

  • 38.
    Hedin, Björn
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Katzeff, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    En systematisk forskningsöversikt av digitala interventioner för mer hållbara beteenden kring livsmedelskonsumtion2019Report (Other academic)
    Abstract [sv]

    Livsmedelsproduktion och livsmedelskonsumtion medför stora hållbarhetsutmaningar, och det blir allt viktigare att hitta sätt att minska miljöpåverkan orsakad av mat, till exempel genom beteendeförändringar hos konsumenterna. Under de senaste åren har digitala interventioner blivit viktiga verktyg för att förändra beteenden på många områden. I detta projekt har vi gjort en systematisk forskningsöversikt där vi gått igenom forskningsläget rörande digitala beteendeinterventioner för hållbar matkonsumtion. Vi har utgått från PRISMA-checklistan för hur sådana systematiska forskningsöversikter ska genomföras, och vi har genomsökt flera forskningsdatabaser för att hitta vetenskapliga artiklar som rör mat, hållbarhet och digitala beteendeinterventioner. Endast studier där de digitala interventionerna har implementerats och testats ur ett förändringsperspektiv har inkluderats, vilket resulterade i 15 primära studier som ingått i vår slutliga granskning. Kvaliteten på studierna utvärderades ur ett beteendeförändringssperspektiv, och de metoder för beteendeförändring som använts har kategoriserats med hjälp av två ramverk, “Behavior Change Wheel” och “Behavior Change Technique taxonomy v1”. Resultaten visade att alla inkluderade studier hade stora kvalitetsproblem när de utvärderades ur ett beteendeförändrings-perspektiv. Det innebär att vi inte kunde hitta några resultat som visade på om de digitala beteendeinterventionerna som undersöktes fungerade eller ej. De flesta studier saknade vidare en teoretisk bas för hur eller varför interventionerna skulle kunna leda till beteendeförändring för mer hållbar livsmedelskonsumtion. Vår huvudsakliga rekommendation för framtida forskning inom området är att gå vidare från en utforskande fas till att genomföra vetenskapliga studier med tydligare teoretisk bas och metodik.

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  • 39.
    Hesselgren, Mia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Wangel, Josefin
    SLU Swedish University of Agricultural Sciences.
    Broms, Loove
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Exploring Lost and Found in Future Images of Energy Transitions: Towards a Bridging practice of Provoking and Affirming Design2018In: DRS2018: Catalyst, 2018Conference paper (Refereed)
    Abstract [en]

    We need to transition our society in a more sustainable direction, for example through enormous cuts in carbon emissions. Yet this future is hard to envision and work towards. In this project, with a transition design posture, we have designed tools that we believe can be useful to initiate dialogues and reflections for the future. In particular we are interested in using the bridging between provocative and affirmative design as a way to explore and articulate what people see as the lost and found of such a transition. In this paper, we present a study where we used a practice lens to address one possible low carbon future through a provocation workshop. We present our methodology, the tentative tools we used during the workshop and the experiences as expressed by the workshop participants.

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  • 40.
    Hesselgren, Mia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Hasselqvist, Hanna
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    A Car-free Year: Providing vehicles for change2015In: Design Ecologies: Challenging anthropocentrism in the design of sustainable futures, Nordes , 2015Conference paper (Refereed)
    Abstract [en]

    This paper describes an interventionist design research project called a Car-free Year, where three families substitute their cars for a fleet of light electric vehicles during one year. The aim is to study how this intervention changes the families’ everyday practices, as well as suggest how design can support and sustain such a change on a larger scale. If radically new paradigms are to be shaped, changes are needed both in what is considered normalities and in people’s everyday practices. We argue that design can play an important role in the transition towards more sustainable futures and new normalities.

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  • 41.
    Ilstedt, Sara
    et al.
    KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap. KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design.
    Hesselgren, Mia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Product and Service Design. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Sustainable lifestyles: How values affect sustainable practises2017In: Design + Power / [ed] Andrew Morrisson, Dagny Stuedahl, 2017, p. 1-7Conference paper (Refereed)
    Abstract [en]

    This paper presents a project that explores how different values and lifestyle choices are related to sustainable practices. The goal has been to develop an understanding of both complexity in people’s everyday practices as well as patterns in this complexity to be used when designing interventions for sustainable lifestyles. In the project, we have used a mixed methods approach in order to develop a more comprehensive picture of both the larger patterns of the complexities of everyday practices as well as the particulars of sustainability engagement in Sweden. In this paper we present the initial results from a Swedish study of people with different values and their relations to sustainability, based on Schwartz Theory of Basic Human Values. In particular, we present their overall perspective on sustainability, their existing sustainable practices, and their needs for transitions towards more sustainable lifestyles.

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  • 42. Knowles, B.
    et al.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Deviant and guilt-ridden: Computing within psychological limits2015In: First Monday, E-ISSN 1396-0466, Vol. 20, no 8, p. 1-1Article in journal (Refereed)
    Abstract [en]

    In this position paper we discuss a set of problems particular to computing within limits that draws on psychological and sociological barriers. The enormity of the predicaments we are facing, global climate change and resource scarcity, together with the social, cultural and national settings in which we are facing these predicaments, are seriously hampering our possibility to address them. We argue that without confronting the underlying psychology that perpetuates our current state of un-sustainability, there is little computing can hope to achieve. Furthermore, we also argue that these psychological limits to computing do not only concern the users of our systems, often portrayed as the people in need of behavioral change, but also ourselves, as researchers within computing. In this paper we start exploring what these psychological limits could be, what ideas computing for sustainability has tried but should now retire, and start discussing a way forward.

  • 43.
    Laurell Thorslund, Minna
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Svensson-Höglund, Sahra
    Pargman, Daniel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    From (e-)wasteland to Repair Society: Exploring ICT repair through speculative scenarios2022In: Proceedings - 2022 International Conference on ICT for Sustainability, ICT4S 2022, Institute of Electrical and Electronics Engineers (IEEE) , 2022, p. 179-189Conference paper (Refereed)
    Abstract [en]

    Circularity in how we handle resources and materials is a key ambition in many sustainability initiatives and policies. Yet, when it comes to the circularity of ICT, much research tends to focus on how raw materials are sourced and later recycled. E-waste has represented the fastest growing waste stream globally for years, and the vast majority is not handled appropriately. In a society where repair is possible, accessible and the normative response to the breakage of devices, this waste stream could be dramatically reduced. In this paper, we describe and discuss the results of a literature review of how repair of ICT has been approached in the proceedings of previous ICT4S conferences (2013–2020). The findings are then analysed in relation to a set of speculative future Repair Society scenarios, which were developed to inform policy recommendations. The paper contributes to the ICT4S community by: 1) identifying aspects of ICT repair that have been studied to date; 2) using the Repair Society scenarios to generate insights and reflect on gaps in the research; and 3) outlining insights and suggestions of areas that could fruitfully be explored by the ICT4S community in future research.

  • 44.
    Menon, Arjun Rajendran
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Hedin, Björn
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Expanding Affective Computing Paradigms Through Animistic Design Principles2021In: Human-Computer Interaction, Interact  2021, PT I / [ed] Ardito, C Lanzilotti, R Malizia, A Petrie, H Piccinno, A Desolda, G Inkpen, K, Springer Nature , 2021, Vol. 12932, p. 115-135Conference paper (Refereed)
    Abstract [en]

    Animistic and anthropomorphic principles have long been investigated along with affective computing in both HCI and HRI research, to reduce user frustration and create more emotive yet relatable devices, robots, products and artefacts. Yet such artefacts and research have mainly been from user-centric perspectives and the animistic characteristics localised to single objects. In this exploratory paper, we take these principles in a new direction by attempting to invoke animistic characteristics of a room or a space itself. Designing primarily for space itself rather than the user or a single product, allows us to create new interactions and narratives that can induce animism and empathy for the space, in users. This leads to the creation of a prototype space, which we use to investigate how users approach, interact and behave in such a space, yielding several insights and user behaviour, all of which can be used for further studies, capable of generating new interaction perspectives and providing insights into user behaviour. We conclude by discussing the potentiality of such spaces in developing new strategies for behaviour change and HCI.

  • 45.
    Nyblom, Åsa
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Time is of essence: Changing the horizon of travel planning2014In: Proceedings of the 2014 conference ICT for Sustainability, Atlantis Press , 2014Conference paper (Refereed)
    Abstract [en]

    Recent years have seen a rapid growth of ICT-services related to the transportation area, and for example Advanced Travel Information Services (ATIS) have been proposed as one means to achieve a decrease of environmental impacts of transportation through behavioural change. However, empirical studies have shown that travel planning in every day life is a fragmented, distributed and fluid process, that is not as enclosed in time and space, or delimited in its content, as today’s ICT-services for travel planning imply – in spite of smart and mobile solutions. Hence, in this paper we discuss the role of planning and coordination in the time-constrained travel-choices of everyday life, together with the question of which time horizons and what decisions that are part of today’s travel planning services. Furthermore we will also sketch how travel planners of tomorrow, linked with other ICT-services, could be designed in order to stretch the horizon of assistance so that they are better equipped to support travel planning processes in everyday life. We will also critically discuss the role of travel information services and ICT as being a part of the work for more sustainable mobility.

  • 46.
    Nyblom, Åsa
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Environmental Strategies Research (fms). KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Travel information services and travel planning practice: Changing the horizon of assistanceIn: International Journal of Sustainable Transportation, ISSN 1556-8318, E-ISSN 1556-8334Article in journal (Other academic)
    Abstract [en]

    Recent decades have seen rapid growth in ICT services relating to transportation. Different types of travel information services have been proposed as a means to decrease the environmental impacts of transportation through behavioural change. However, empirical evidence shows that travel planning is a fragmented, distributed and fluid process that is not as enclosed in time and space or delimited in content, as existing ICT services for travel planning would imply, despite smart and mobile solutions. This paper examines the role of planning and coordination in the travel choices of everyday life and the time horizons and decisions that are part of current travel planning services. It also considers how travel information services of tomorrow, linked with other ICT services, could be designed to stretch the horizon of assistance, in order to better support travel planning processes in everyday life. Finally, it critically discusses the role of travel information services and ICT in the work of achieving more sustainable mobility.

  • 47.
    Palm, Jenny
    et al.
    Lund Univ, IIIEE, Box 196, SE-22100 Lund, Sweden..
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC, Green Leap.
    Residential solar electricity adoption: how households in Sweden search for and use information2018In: Energy, Sustainability and Society, E-ISSN 2192-0567, Vol. 8, no 1, article id 14Article in journal (Refereed)
    Abstract [en]

    Background: As a renewable energy solution, photovoltaics (PVs) are crucial in the transition to a more sustainable energy system. Besides large PV installations, household adoption of PVs will be an important contribution to this transition. However, the adoption of PVs on a household level faces many barriers, with gathering and understanding information being one of the major barriers. The aim of this article is to do an in-depth analysis of how households search for and interpret information about PVs and to discuss how to reach different groups with information. Methods: The results in this paper are based on three interview studies made between autumn 2013 and autumn 2016. In the first interview study, seven non-adopters of photovoltaics were interviewed. In the second study, seven adopters of photovoltaics were addressed. In the third study, a total of 44 households were interviewed, with a mix of non-adopters and adopters. In total, 58 households were interviewed. Results: From the interviews, we developed four ideal types for PV adoption. The non-adopters use few sources of information, find the information complicated, and have a tendency to emphasize barriers rather than enablers for PV adoptions. The environmentally engaged adopters search a lot of information but find it difficult to know when they have enough or the right information. They also find information too technical and complicated and find it hard to compare quotes. The professionally skilled group easily accesses information but also experienced problems in comparing quotes and are critical to that many problems occur during the installation process. The accidental adopters more or less happen to get a PV system and needed little information. They usually took the offer from the provider first met. Conclusions: We can conclude that when dividing the households into different ideal types, it is possible to detect what kind of information measures different groups need. To get a future increase of the number of installed PVs, it is important to develop different measures in parallel, to meet the needs from the different groups.

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  • 48.
    Pargman, Daniel
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Biørn-Hansen, Aksel
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Laaksolahti, Jarmo
    KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.
    Robèrt, Markus
    KTH, School of Architecture and the Built Environment (ABE), Sustainable development, Environmental science and Engineering, Strategic Sustainability Studies.
    From Moore's Law to the Carbon Law2020In: ICT4S 2020: Proceedings of the 7th International Conference on ICT for Sustainability, Association for Computing Machinery (ACM) , 2020, p. 285-293Conference paper (Refereed)
    Abstract [en]

    In society in general and within computing in particular, there has, and continues to be, a focus on faster, cheaper, better etc. Such perspectives clash with the fact that impeding climate change and the need for radically decreased CO2 emissions (c.f. the Paris Agreement) will have fundamental and far-reaching ramification for computing and for all other sectors of society during the coming decades. In the call for the first Computing within Limits workshop, it was stated that "A goal of this community is to impact society through the design and development of computing systems in the abundant present for use in a future of limits and/or scarcity."There have since been several contributions to Computing within Limits that have accepted the challenge of discussing and imagining what such systems as well as what "a future of limits and/or scarcity"could look like. Despite this, there is currently no consensus about what exactly such a future entails and the community can consequently only offer hazy ideas about exactly what systems we should strive to design and develop. The basic problem can be summed up as follows: we know that fundamental changes are necessary and will come, but we still struggle with envisioning what a post-growth/decarbonising society looks like and what computing systems need to be designed and developed for use in such futures, or, to support that transition. In this paper we argue that the work of imagining an actionable "future of limits"could benefit from using the "carbon law"as a starting point. The carbon law is based on work in the environmental sciences and we exemplify how it can be used to generate requirements that can guide the development of computing systems for a future of limits. While these lessons are general, we exemplify by describing a research project that aims to support the KTH Royal Institute of Technology's goal of-in line with the carbon law-radically reducing CO2 emissions from academic flying over the next decade. We give examples of how computing can aid in this task, including by presenting visualisation tools that we have developed to support the KTH carbon abatement goals. We also discuss the role of computer science in general and of Computing within Limits in particular in supporting the transition to a more sustainable (or at least a less unsustainable) future.

  • 49.
    Pargman, Daniel
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    At odds with a worldview: teaching limits at a technical university2016In: interactions, ISSN 1072-5520, E-ISSN 1558-3449, Vol. 23, no 6, p. 36-39Article, review/survey (Refereed)
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  • 50.
    Pargman, Daniel
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. KTH, School of Computer Science and Communication (CSC), Centres, Centre for Sustainable Communications, CESC.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    “It’s not fair!”: making students engage in sustainability2013In: Proceedings of the EESD13 Conference, Cambridge, 2013Conference paper (Refereed)
    Abstract [en]

    In this paper, we address the issue of teaching a subject, sustainability, that ideally should permeate the whole engineering education, but at the moment often plays a minor role in the curriculum. Here we discuss the tactics of planning and conducting a sustainability course with the explicit goal of truly engaging the students and making an impact on their thinking. Furthermore, we here present a framework that can be used in course planning and analysis. Finally, we discuss how this framework was used in our sustainability course for Media Technology engineering students at KTH Royal Institute of Technology, and the engagement and resulting change in students perception of sustainability. Moreover, we argue that beyond rethinking the engineer and the engineering education, we also need to rethink our roles as university teachers.

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