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  • 1.
    Andersson, Karin
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Lean Projects and Sustainability in the Swedish Agricultural Sector2013Conference paper (Other academic)
  • 2.
    Andersson, Karin
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Work environment, Lean and Agriculture2014In: PROCEEDINGS: 11th International Symposium on Human Factors in Organisational Design and Management & 46th Annual Nordic Ergonomics Society Conference: Volume I + II, IEA Press , 2014, 661-666 p.Conference paper (Refereed)
    Abstract [en]

    Lean has become the predominant management concept in industry, but its effect on the work environment is debated. Lean has now reached farms and garden nurseries. This paper aims to identify consequences for the physical and psychosocial work environment when Lean was applied in micro-businesses in the agricultural sector. Observations, a questionnaire and interviews were used as methods. It was concluded that the psychosocial work environment became more structured and less stressful. The physical work environment was partly improved by less transportation on the farm. However, consideration of the physical work environment was insufficient.

  • 3. Aronsson, Gunnar
    et al.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Randle, Hanne
    Svensson, Lennart
    Inte bara här och nu utan också där och då: Reflektioner om arbetslivsforskningen och det stora hållbarhetsprojektet2009In: Arbetslivsforskning och hållbarhet: Arbetsliv i omvandling / [ed] I: Porsfelt, Växjö: Växjö universitet , 2009, 1Chapter in book (Other academic)
  • 4.
    Aronsson, K
    et al.
    Karolinska Institutet.
    Teär Fahnehjelm, K
    Karolinska Institutet.
    Nylén, P
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Synergonomi och ögonbesvär hos personal på ögonsjukhus.2012Conference paper (Other academic)
    Abstract [sv]

    Ögonläkare, ögonsjuksköterskor, optiker och annan personal på ögonsjukhus arbetar ofta med synkrävande arbetsuppgifter i dämpad belysning eller helt utan allmänbelysning. Inför den planerade byggnationen av ett nytt ögonsjukhus i Stockholm ca år 2018 gjordes en enkätstudie för att kartlägga ögonbesvär och trötthet hos personalen på S:t Eriks Ögonsjukhus. Studien som är ett multidisciplinärt samarbetsprojekt mellan S:t Erik, Karolinska Institutet och Kungliga Tekniska Högskolan, syftar till att optimera belysning, dagsljusinsläpp och ljusmiljö vid det nya ögonsjukhuset.

    Totalt 265 anställda på S:t Eriks Ögonsjukhus samt 60 röntgenläkare och 45 barnläkare, varav de senare två  utgjorde jämförelsegrupper, inviterades till  studien.  Enkäten som distribuerades baserades på synergonomienkäter av Knave och Hemphälä och bestod av 31 validerade frågor om subjektiva ögonbesvär, nuvarande belysning, tillgång till dagsljus och välbefinnande. Ögonbesvären räknades om till ett gruppmedelvärde (ögonbesvärsindex) med avseende på svårighetsgrad och frekvens. Studien är godkänd av Etikprövningsnämnden. 

    Nittiosex av 265 (33%) anställda på S:t Eriks Ögonsjukhus hade t o m juni 2012 besvarat enkäten tillsammans med 23 röntgenläkare (38%) och 14 barnläkare (31%). Ögonbesvär som torrhets- och gruskänsla var vanligt förekommande hos alla yrkesgrupper på ögonsjukhuset och generellt vanligare hos kvinnor. Då samtliga grupper jämfördes med avseende på ögonbesvärsindex var skillnaden mellan män och kvinnor statistiskt säkerställd (p<0,05). Röntgenläkarna rapporterade högst ögonbesvärsindex och barnläkarna lägst, skillnaden mellan dessa yrkesgrupper var signifikant (p<0,05). Ögonpersonal och röntgenläkare som rapporterade att de ofta arbetade i mörker, associerade detta med  ökad trötthet i högre grad än  med barnläkarna (p<0,05).

    Ögonbesvär var vanliga hos ögonpersonalen inkluderade i studien. Den grupp som arbetade mest i mörker hade mer ögonbesvär än den grupp som arbetade minst i mörker. Kvinnor hade mer ögonbesvär än män. Arbete i mörker ökade den subjektiva känslan av trötthet . Optimala ljusförhållanden och bra synergonomi bör ges hög prioritet vid planering av ett nytt ögonsjukhus.

  • 5.
    Aronsson, K
    et al.
    Karolinska Institutet.
    Teär Fahnhjelm, K
    Karolinska Institutet.
    Nylén, P
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Visual ergonomics and eye strain in eye careprofessionals2012In: NES2012 Proceedings: Ergonomics for sustainability and growth / [ed] Ann-Beth Antonsson, Göran M Hägg, 2012Conference paper (Other academic)
    Abstract [en]

    Eye care professionals spend many hours a day in darkness performing visually demanding tasks. A new eye hospital will be built in Stockholm 2018. The current lighting, logistics, and working conditions are analysed in a multidisciplinary project aiming to optimise settings in the new hospital. The main purpose of the present project was to study visual ergonomics and current eye strain in employees at an eye hospital. Ninety-six employees answered a validated questionnaire regarding their experiences of light, visual ergonomics and eye strain problems. Twenty-three radiologists and 14 paediatricians at a university hospital were used as comparison groups. Eye strain was common in all departments at the hospital but was significantly more common only among radiologists compared to paediatricians. Overall, women experienced significantly more eye strain than men.

  • 6.
    Ayas, Ebru
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    An Affective Engineering Assessment of a Hospital Bedding System Innovation2011In: Applied Ergonomics, ISSN 0003-6870, E-ISSN 1872-9126Article in journal (Other academic)
    Abstract [en]

    Developing bedding products requires consideration of human-product interactions such as usability and quality aspects besides ergonomics and productivity. Previous studies focus on finding associations between discomfort evaluations and physiological measurements of conventional bedding. The purpose of this study is to assess a new bedding system by observing affective and discomfort perceptions, physical loads, and time usage by nursing personnel. Fourteen nursese valuated a conventional and a new bedding system. Results suggest that nurses’ quality perceptions and overall experiences with the new bedding were positive. Considering physical loads the average time and frequency of bending forward were significantly lower for the new bedding versus conventional bedding. The time analysis yielded significant improvements to make a bed with the new bedmaking system. Quality perceptions were associated with tactile qualities (e.g. soft, nice to touch, etc.) and applicability (e.g. quick setup) for both bedmaking systems.

  • 7. Ayas, Ebru
    et al.
    Eklund, Jörgen
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Elg, Mattias
    Affective Engineering Design of Waiting Areas in Swedish Health Centres2007Conference paper (Refereed)
  • 8.
    Ayas, Ebru
    et al.
    Linköping University.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Ishihara, Shigekazu
    Affective Design of Waiting Areas in Primary Healthcare2008Article in journal (Refereed)
    Abstract [en]

    Purpose – This paper seeks to deal with affective design of waiting areas (servicescapes) and has twofold aims. The first, is to explore affective values for waiting areas. The second, is to identify interactions between physical design attributes and affective values.

    Design/methodology/approach – This study included a free association method for data collection, applying Kansei engineering methodology to extract design solutions relating to specific feelings. The study was undertaken at six primary health centres in Östergötland County, Sweden. In total, 88 participants (60 patients and 28 staff) were interviewed.

    Findings – The selected waiting areas show significant differences for their perceived affective qualities. The most desired feeling for creating affective values is found to be “calm”. The core design attributes contributing to this feeling are privacy, colours, child play-areas and green plants. Good design of lighting, seating arrangements and a low sound level are also important design attributes to give a more complete design solution.

    Research limitations/implications – The study provides useful insights for understanding affective needs in servicescapes, and it provides design suggestions. The results have not been analysed separately for gender or different age groups.

    Practical implications – The paper proposes a framework model to be applied when dealing with affective values in servicescapes.

    Originality/value – This paper makes an original contribution to understand affective values towards the physical environment in servicescape design. It offers a methodology to study complex environments with many alternative design solutions using limited resources. Moreover, this study uses a combination of a free association method and Rough Sets theory in affective design.

  • 9.
    Ayas, Ebru
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Ishihara, Shigekazu
    Affective engineering evaluation of non-linear trigger switch mechanisms2011In: Applied Ergonomics, ISSN 0003-6870, E-ISSN 1872-9126Article in journal (Other academic)
    Abstract [en]

    The trigger switch mechanisms of nutrunners are important for operators to perceive feedback while tightening bolt joints. Previous studies focus on associations between discomfort evaluations and powered tool operation. This paper addresses how operator preferences are linked with functionality requirements from trigger switch mechanisms. Subjects evaluated five switch mechanism prototypes regarding perceptions of quality, feedback, firmness, and distinctness. Results suggest that loading and unloading phases of trigger operation are significant predictors of perceptions of quality. The trigger switch mechanism with a combination of high peak-drop-bottom forces was perceived with better quality, feedback, and distinctness in comparison to the other mechanisms. The study also revealed that when the switch mechanism was designed to give more distinctness and feedback, higher quality is perceived.

  • 10.
    Ayas, Ebru
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Ishihara, Shigekazu
    An Analysis on Affective Design of Servicescapes2009In: Proceedings of 12 th QMOD and Toulon-Verona Conference on Quality and Service Sciences, 2009Conference paper (Refereed)
  • 11.
    Ayas, Ebru
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Ishihara, Shigekazu
    Kansei/Affective Engineering Applied to Triggers in Powered Tools2011In: Kansei/Affective Engineering / [ed] Nagamachi, Mitsuo, CRC , 2011, 275-293 p.Chapter in book (Refereed)
  • 12.
    Ayas, Ebru
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Jörgen, Eklund
    KTH, School of Technology and Health (STH), Ergonomics.
    Identifying trigger feeling factors2010In: International Conference on Kansei Engineeringand Emotional Research (KEER), Paris, France, 2010Conference paper (Refereed)
    Abstract [en]

    Trigger mechanism design in power hand tools is of great importance for communicating with the operator and for providing feedback on operational functioning. Therefore, for a successful power hand tool design, knowledge about how the trigger mechanism feels is required.

    This study aims to define and investigate the design factors related with trigger tactile feeling for electrical right angled nutrunners. A Kansei Engineering (Affective Engineering) study has been conducted for a comparison between users´ (operators that work at an automotive assembly plant) and product developers´ (product development group of a power hand tool manufacturer) to find common and differing semantic expression dimensions for that. 124 Kansei words (descriptors) were collected from literature, interviews and workshops. These words were reduced to 52 by affinity analysis and evaluated by operators and product developers using semantic differential technique.

    From the operator group`s responses six factors (explain 87% of variation ) were extracted as, “professional performance”, “safety and tactile feeling”, “usability”, “smooth operation”, ”communication and durability”, “convenient and comfortable” to define trigger feeling. Correspondingly, five factors (explain 89% of variation) “robust and appealing”, “ergonomics and operator performance”, “controllability and predictability”, “creativity and modern” and“powerful” were distinguished for the product development group. Results showed that the start phase and especially quick start of trigger mechanism is more important to operators, while end feedback is more important to product developers. Soft start of the trigger is correlated with ergonomics, optimal, clear operation and performance for product developers while soft start together with end feedback are associated with well-built, convenient and safe trigger characteristics for operators. According to the results from average ratings the Kansei word “ergonomic” has been rated as the most important descriptor for trigger feeling together with “user-friendly”, “easy to use”, “long life time” and “comfortable” for both groups. By developing a questionnaire using the factors and variables identified; this questionnaire can be used to assess views of operators about trigger functioning and to know how do operators feel about new types of trigger mechanisms.

  • 13.
    Brännmark, Mikael
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Leaninspirerade förändringar och personalens upplevelser2013In: Lean i arbetslivet / [ed] Sederblad, Per, Stockholm: Liber, 2013, 1, 103-121 p.Chapter in book (Other academic)
    Abstract [sv]

    De anställdas upplevelser av hur de kommer att påverkas av ett förändringskoncept är en avgörande faktor för om konceptet kommer att få reellt genomslag eller inte. Det här kapitlet behandlar denna centrala aspekt av leankonceptet – hur personalen upplever leaninspirerade förändringar. Just denna fråga finns det mycket lite empirisk forskning kring, så väl internationellt som i Sverige.

    I kapitlet redovisas en studie av personalens erfarenheter från leanarbetet i medelstora svenska tillverkningsföretag som ingått i det nationella programmet Produktionslyftet. Programmet kan ses som ett exempel på en ”svensk tolkning” av lean. Produktionslyftet har fått stort genomslag i den svenska diskussionen om lean, men samtidigt har konsekvenserna av lean ur ett arbetsmiljöperspektiv inte utvärderats på ett genomgripande sätt.

  • 14.
    Brännmark, Mikael
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Håkansson, Malin
    KTH, School of Technology and Health (STH), Ergonomics.
    Vogel, Kjerstin
    KTH, School of Technology and Health (STH), Ergonomics.
    Belastningsergonomiska studier utifrån ett produktions- och systemperspektiv: Kunskapsöversikt2012Report (Other academic)
  • 15.
    Ekberg, K
    et al.
    Linköpings Universitet.
    Gustavsson, M
    Linköpings Universitet.
    Lundqvist, D
    Linköpings Universitet.
    Reineholm, C
    Linköpings Universitet.
    Fagerlind, A-C
    Linköpings Universitet.
    Karlsson, N
    Linköpings Universitet.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Leading and organising for health and productivity2012In: Book of Proceedings: Zürich 2012 10th Conference, European Academy of Occupational Health Psychology, 2012Conference paper (Other academic)
  • 16. Ekberg, Kerstin
    et al.
    Eklund, Jörgen
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Ellström, Per-Erik
    Johansson, Stina
    Tid för utveckling?2006Book (Other academic)
  • 17.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Arbetsmiljö och lärande i Lean och kvalitetsutveckling2014In: Lärande i arbetslivet möjligheter och utmaningar: en vänbok till Per-Erik Ellström / [ed] Henrik Kock, Linköping: Linköpings universitet , 2014Chapter in book (Refereed)
    Abstract [sv]

    Frågan om vilka konsekvenser lean och kvalitetsutveckling får för arbetsmiljö och lärande är avgörande för de anställdas acceptans av dessa koncept, men också avgörande för konceptens systemeffektivitet. Hur dessa samband ser ut har behandlats i ett flertal artiklar (Landsbergis, 1999; Westgaard och Winkel, 2007; Hasle et al., 2012; Adler and Borys, 1994; Adler and Cole, 1995; Appelbaum, 1996). Inriktningen på förändringarna och den kultur som finns i organisationerna synes spela avgörande roll för utfallet. Samtidigt finns det anledning att mera i detalj studera dessa samband. Det finns också studier som har kopplat ihop arbetsförhållanden och lärande. Utifrån definitioner på vad som karaktäriserar det goda arbetet har lärande och möjligheter att utvecklas lyfts fram som viktiga faktorer (Thorsrud, 1969). Detta kapitel syftar till att beskriva olika konsekvenser som kan uppstå för lärande och arbetsmiljö i samband med att organisationer inför lean eller initierar kvalitetsutveckling i sin verksamhet. Ett andra syfte är att koppla dessa konsekvenser till de förändringsansatser som genomförs.

  • 18.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics. Helix, Linköping University.
    Arbetsplatsnära FoU från olika synvinklar2016In: Book of Abstracts, 2016Conference paper (Refereed)
  • 19.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Belysning, buller och klimat2008In: Återvinningscentralen: Sorteringsplats, arbetsplats, mötesplats / [ed] Engkvist I-L, Linköping: LiU Tryck , 2008, 59-67 p.Chapter in book (Other (popular science, discussion, etc.))
  • 20.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Besökarna och deras syn på återvinningscentralen2008In: Återvinningscentralen: Sorteringsplats, arbetsplats, mötesplats / [ed] Engkvist I-L, Linköping: LiU Tryck , 2008, 107-118 p.Chapter in book (Other (popular science, discussion, etc.))
  • 21.
    Eklund, Jörgen
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Biomechanics in work seating design2008In: Biomechanics in Ergonomics / [ed] Kumar, Shrawan, London: Taylor & Francis, 2008, 2Chapter in book (Other academic)
  • 22. Eklund, Jörgen
    Development work for quality and ergonomics2000In: Applied Ergonomics, ISSN 0003-6870, E-ISSN 1872-9126, Vol. 31, no 6, 641-648 p.Article in journal (Refereed)
    Abstract [en]

    Employee participation in the development and improvement of their own work activities and daily production tasks has been strongly emphasised by the quality movement. From this point of view, the quality perspective, and in particular development work, are supportive of improved working conditions and ergonomics. This paper proposes a classification of development work in relation to participative problem solving. Further, the introduction of development work was found from a theoretical point of view to be consistent with improvement in the characteristics that represent good and rewarding work. Several empirical studies in the field confirm that improvements in work and company performance take place as a result. There is also criticism of development work, which largely focuses on the difficulties of integrating such concepts into organisational structures and of making developments long-lasting. In addition, stress, intensification of work and increased pressure are also mentioned as possible harmful outcomes. It is concluded that the development work concept is an important innovation with great potential, but the organisational models and applications need to be further developed for the future.

  • 23.
    Eklund, Jörgen
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Ergonomi, förändringsledning och kvalitet2007In: FTF Arbetsmiljö, ISSN 1652-7798, Vol. 25, no 2, 11-13 p.Article in journal (Other (popular science, discussion, etc.))
  • 24.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Future of ergonomics: A personal view2008Conference paper (Refereed)
  • 25.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Hur påverkar arbetsmiljön kvalitet och produktivitet?2009In: God arbetsmiljö: en framgångsfaktor?, Stockholm: Fritzes, 2009, 31-47 p.Chapter in book (Other (popular science, discussion, etc.))
  • 26.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Improvements, innovation and Lean2012Conference paper (Other academic)
    Abstract [en]

    Lean has become a dominating change concept in Sweden and in other countries. It has been discussed whether Lean is a support or an obstacle for improvement and innovation. The aim of this paper is to identify examples, opportunities and obstacles for improvement and innovation within the framework of Lean. Cases from 30 organizations have been analyzed. The empirical examples and also literature show that it is possible to work with Lean or Lean principles in a way that arenas of innovation and improvement are created, but that in other organizations this does not happen.

  • 27.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Inbrott, hot och våld samt konflikthantering2008In: Återvinningscentralen: Sorteringsplats, arbetsplats, mötesplats / [ed] Engkvist I-L, Linköping: LiU Tryck , 2008, 95-98 p.Chapter in book (Other (popular science, discussion, etc.))
  • 28.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Interactive research: a strategy for ergonomics interventions2015In: Proceedings 19th Triennial Congress of the IEA, 2015Conference paper (Refereed)
    Abstract [en]

    There is a need for more ergonomics intervention studies. Reasons are that the knowledge about applications as well as methodology need to be developed (Karsh et al., 2001) It is difficult for ergonomics researchers to get access to organizations that perform interventions. One reason is that extensive resources are needed from the organizations. In order to ollaborate with the researchers, they need to see this collaboration as useful and that they get useful advice or knowledge that can be applied in their operations. Interactive research is a form of participatory research (Aagaard Nielsen and Svensson, 2006), that may offer a solution to the difficulties to perform ergonomics intervention research. Interactive research has been developed from Action research in order to avoid the weaknesses of Action research, such as: - the strong involvement of the researcher in the practical change process makes the change vulnerable in the long-term, - a focus rather on local understanding than in general knowledge creation, - high time and resource demands, - limited output in terms of theory development. Interactive research focuses more on the research and knowledge creation than on the development processes. The research is conducted in a partnership with the practitioners so that the researchers and practitioners together have defined research questions of high priority. Further, the planning of the study as well as the knowledge creation process takes place jointly together with the practitioners (Svensson et al., 2007). There is a clear division of responsibilities, where the interactive researcher is only responsible for the research, and the practitioners only responsible for the implementation of the operational changes and actions taken in the organization. One model for the principles of interactive research was proposed by Ellström et al. (1999), which clarifies the different roles of the practitioners and the researchers. The aim of this paper is to summarize experiences from the use of interactive research in five ergonomics intervention programs.

  • 29.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Intervention ergonomique et recherché interactive: Les journees de Bordeaux sur la pratique de lérgonomie2009In: Diversite des domains díntervention, nouvelles pratiques de lérgonomie: Quávons-nous encore en commun?, Bordeaux: Université Victor Segalen , 2009, 97-101 p.Chapter in book (Other academic)
  • 30.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics. Helix, LiU.
    Keynote: The hidden relationship between ergonomics and quality2017In: 48th Annual Conference of the Association of Canadian Ergonomists, 2017Conference paper (Refereed)
    Abstract [en]

    SUMMATIVE STATEMENT 

    There is strong evidence that insufficient ergonomics cause quality deficiencies in production. Despite this, it has not yet been accepted that ergonomics is an important production factor. Reasons for this situation and possible actions are discussed.

     

    PROBLEM STATEMENT 

    The scientific literature reports many examples of relationships between ergonomics and quality. However, this knowledge has not been sufficiently systematized for ergonomics to become generally accepted as a production factor.

     

    RESEARCH OBJECTIVE

    The objective of this paper is to summarize different perspectives on the relationship between ergonomics and quality, and to discuss the formation of this knowledge on a generalized level.

     

    RESULTS

    There is a large number of studies and reviews that have identified strong relationships between the quality performance of individuals and different ergonomics aspects such as light, noise, vibration, ventilation, climate, cognition and physical ergonomics. Further, there are also a large number of studies that have identified a relationship between ergonomics and quality output for the organization in different production settings. There are also examples when causality has been shown. All together, this evidence point to that good ergonomics is a precondition for quality performance, in other words an important production factor.

     

    DISCUSSION

    The strong relationship between ergonomics and quality might be accepted within the ergonomics discipline, but not as a production factor and not in working life. TQM and Lean address quality and some aspects of work design as important production factors. There are many reasons why it is not generally recognized that ergonomics is an important production factor. Some of them might be that the research literature is not explicit on this point, the ergonomics knowledge is not spread to the production discipline, and that ergonomics is seen an additional luxury for the employees, provided when the economy of the organization is sufficiently strong. Still another reason might be that there are also examples of how ergonomics improvements can be shown to be unprofitable for the organization.

     

    CONCLUSIONS  

    A large number of research studies show strong evidence that insufficient ergonomics cause quality deficiencies in production, both on an individual and on an organizational level, confirming that ergonomics is a production factor. It is a problem that this knowledge is not formed, disseminated and accepted by production engineers and managers.

     

  • 31.
    Eklund, Jörgen
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Kvalitets- och arbetslivsutveckling under tidsbrist och resursknapphet2006In: Tid för utveckling? / [ed] Ekberg K, Eklund J, Ellström P-E, Johansson S, Studentlitteratur, 2006Chapter in book (Other academic)
  • 32.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics. Helix, LiU.
    Lean in retail – implementation in stores2017In: / [ed] Anna-Lisa Osvalder, Mikael Blomé, Hajnalka Bodnar, Lund, 2017Conference paper (Refereed)
    Abstract [en]

    Background and purpose

    Lean has been implemented to varying degrees in different organizations and in different branches. Mass-producing manufacturing industries were early in this respect, and later followed by e.g. healthcare, authorities and municipalities. Presently, some stores are implementing Lean-inspired working methods. The purpose of this paper is to identify different ways of working with and implementing Lean in stores.

     

    Methods

    The methods used were case studies in 9 stores. The stores were visited and data were collected through observation of working methods and artefacts in the stores, interviews were conducted with employees and managers, and a questionnaire was answered by a sample of those working in the stores. Finally, documents were collected and photographs were taken.

     

    Results

    A few stores worked according to some the principles of Lean, and other stores had implemented some of the Lean tools. Other stores had statements of the values for the organization on display. Continuous improvement and 5S were two commonly used tools. Visualisation by using whiteboards and KPIs were also applied in several stores, and daily meetings between the store manager and the employees were also taking place in a few stores. Waste reduction has been used for a long time in stores handling fresh food, as well as substantial work in order to improve the logistics. These are aspects that Lean include, but were present in the stores before Lean was introduced.

     

    Discussion with practical implications

    Few examples of a long-term Lean tradition exist. Disseminating good examples that are also good for the work environment of the employees could support a more holistic way of working with Lean and improve working conditions in the future.

     

    Conclusions

    The use of Lean in stores is under development, and several stores have started to introduce Lean-inspired working methods, such as Continuous improvement, 5S, customer orientation, visualization, daily whiteboard meetings and waste reduction.

     

  • 33.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH).
    Ledning genom styrning och genom delaktighet2016In: Mot ett förändrat ledarskap: Om chefers arbete och ledarskap i ett organisationsperspektiv / [ed] P-E Ellström, A. Fogelberg Eriksson, H. Kock, A. Wallo, Lund: Studentlitteratur, 2016Chapter in book (Refereed)
  • 34.
    Eklund, Jörgen
    KTH, School of Technology and Health (STH), Ergonomics.
    Ledning genom styrning och genom delaktighet2009In: Mot ett förändrat ledarskap?: Om chefers arbete i team och processorienterad verksamhet / [ed] Per-Erik och Kock, Henrik, Lund: Studentlitteratur, 2009, 1, 127-138 p.Chapter in book (Other (popular science, discussion, etc.))
  • 35.
    Eklund, Jörgen
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Research methodologies for sustainable improvement of work and quality2007Conference paper (Other academic)
  • 36.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Antonsson, Ann-Beth
    KTH, School of Technology and Health (STH), Ergonomics.
    Arbetsmiljöförbättringar, kvalitet och produktivitet2011In: Framgångsrik företagshälsovård: Möjligheter och metoder, Stockholm: Elanders Sverige AB , 2011, 57-67 p.Chapter in book (Other (popular science, discussion, etc.))
  • 37.
    Eklund, Jörgen
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Berglund, Per
    Reactions from employees on the implementation of lean production2007Conference paper (Refereed)
  • 38.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Brännmark, Mikael
    KTH, School of Technology and Health (STH), Ergonomics.
    Sustainable development for ergonomics improvement projects2009Conference paper (Refereed)
  • 39.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Brännmark, Mikael
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Dellve, Lotta
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Elg, M
    Eriksson, A
    Halling, Bengt
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Halvarsson, A
    Kock, H
    Williamsson, Anna
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Andersson, K
    Håkansson, Malin
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Langstrand, J
    Poksinska, Bozena
    Renström, Jonas
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Svensson, L
    Vänje, Annika
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Lean and working conditions: a current position2013In: HELIX Conference, 2013Conference paper (Refereed)
  • 40.
    Eklund, Jörgen
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Engkvist, Inga-Lill
    Ergonomics improvements based on interactions between humans, technology and organisation: Cases in remanufacturing2006Conference paper (Refereed)
  • 41.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Engkvist, Inga-Lill
    Linköpings universitet.
    Utformning av tre nybyggda återvinningscentraler2008In: Återvinningscentralen: Sorteringsplats, arbetsplats, mötesplats / [ed] Engkvist, I-L, Linköping: LiU Tryck , 2008Chapter in book (Other (popular science, discussion, etc.))
  • 42.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Engkvist, Inga-Lill
    KTH, School of Technology and Health (STH), Ergonomics.
    Karltun, Johan
    Jönköpings tekniska högskola.
    Vogel, Kjerstin
    KTH, School of Technology and Health (STH), Ergonomics.
    Styckarnas arbetssituation: Ett interaktivt forskningprogram för branschstöd och utveckling av åtgärder (Star). dnr 0800142012Report (Other (popular science, discussion, etc.))
  • 43.
    Eklund, Jörgen
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Gerner Björkstén, Marianne
    BALANS: Bedömningsmodell för arbetsbelastning vid sammansatta brevbäringsuppgifter2004Report (Other academic)
  • 44.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics. Helix Vinn Excellence Centre, Linköping University, Linköping, Sweden.
    Halvarsson, A
    Kock, Henrik
    Lindskog, Pernilla
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics. Helix Vinn Excellence Centre, Linköping University, Linköping, Sweden.
    Svensson, Lennart
    Sustainability and development of Lean implementations2014In: Human Factors in Organizational design and management - XI, 2014, 165-169 p.Conference paper (Refereed)
    Abstract [en]

    Lean production has become a major change strategy in Swedish public organizations. The aim of this paper was to identify factors that support or counteract sustainability and development of Lean implementations in public organizations. In an interactive research project including interviews and questionnaires, seven public organizations were followed during a three year period. Some factors supported and other factors counteracted sustainability and development of Lean. In conclusion, lack of sustained change was to a  large extent due to replacement of the top managers in five of the organizations and introduction of another change philosophy, low political and managerial ownership and financial problems.

  • 45.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Halvarsson, A.
    Lindskog, Pernilla
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Lean implementation, work environment and sustainability2015In: Sustainable Development in Organizations: Studies on Innovative Practices / [ed] Elg, M., Ellström, P-E., Klofsten, M., and Tillmar, M, Edward Elgar Publishing, 2015, 29-41 p.Chapter in book (Refereed)
    Abstract [en]

    Lean is introduced in industry as well as in the public sector. Previous research has criticized Lean for creating bad working conditions. Also sustainability of organizational changes is claimed to be low. The aim of this chapter is to describe consequences for working conditions and sustainability as a result of implementations of Lean in manufacturing industry and in the public sector. A second aim is to give examples of the type of knowledge produced in an interactive research approach and to discuss the use of interactive research when implementing Lean. Two programs for implementing Lean were assessed through interactive research. The research showed that there is a huge variation between organizations regarding how Lean is interpreted, how it is implemented, and also regarding the outcomes. The majority of the employees in the manufacturing companies experienced that Lean meant improved working conditions, e.g. more participation, learning and development. However they also experienced more stress and repetitive work. For the public organizations, the employees experienced on average that the working conditions had deteriorated. Sustainability of the changes was also substantially lower than for the manufacturing companies. The interactive research approach enabled deep access to a broad sample of organizations and contributed to better relevance and validity of the research results.

  • 46.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Halvarsson, Agneta
    Kock, Henrik
    Lindskog, Pernilla
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Svensson, Lennart
    Work environment in Swedish Lean implementations2014In: Human Factors in Organizational Design and Management - XI, 2014, -660 p.Conference paper (Refereed)
    Abstract [en]

    Lean Production has spread from industry to the public sector and administration, and is now the dominating change concept in Sweden. The influence of Lean on the work environment has been debated. However, both positive and negative work environment consequences have been reported in different studies and in different contexts. The aim of this presentation is to describe consequences for the work environment following Lean implementations and to further knowledge about conditions that influence the work environment.

  • 47.
    Eklund, Jörgen
    et al.
    Linköpings universitet, Institutionen för ekonomisk och industriell utveckling (IEI).
    Hansson, Bo
    Karlqvist, Lena
    Lindbeck, Lars
    Neumann, Patrick
    Arbetsmiljöarbete och effekter: En kunskapsöversikt2006In: Arbete och Hälsa, ISSN 0346-7821, Vol. 17Article in journal (Refereed)
  • 48.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Ergonomics.
    Karltun, Johan
    Ten years of experience from interactive ergonomics projects2012In: Work: A journal of Prevention, Assesment and rehabilitation, ISSN 1051-9815, E-ISSN 1875-9270, Vol. 41, no 1, 4862-4865 p.Article in journal (Refereed)
    Abstract [en]

    This paper highlights experiences from ergonomics projects, applying an interactive research approach. The aim of this paper is to summarise experiences from seven interactive ergonomics projects with the aim to improve ergonomics and organizational performance jointly. Results from these seven projects were analysed with a model for assessing sustainable change, including the factors active ownership, professional management, competent project leadership, and involved participants. All factors were found giving support to impact and sustainability of the change projects. However, the role of the researcher is difficult and demanding.

  • 49.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Karltun, Johan
    Jönköpings Tekniska Högskola.
    Vogel, Kjerstin
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    ”Hälsa, produktivitet och kvalitet vid arbete med kniv – en interventionsstudie”, dnr 120158: Slutrapport till AFA Försäkring2014Report (Other (popular science, discussion, etc.))
  • 50.
    Eklund, Jörgen
    et al.
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Karltun, Johan
    Jönköpings Tekniska Högskola.
    Vogel, Kjerstin
    KTH, School of Technology and Health (STH), Health Systems Engineering, Ergonomics.
    Interactive research and HTO as an industry development model2014In: Human Factors in Organizational design and Management - Xi Nordiv Ergonomics Society Annual Conference, Copenhagen 2014 / [ed] Broberg, Fallentin, Hasle, Jensen, Kabel, Larsen, Weller, 2014, 337-342 p.Conference paper (Refereed)
    Abstract [en]

    Meat cutting has since long shown high frequencies of work-related disorders and injuries. The meat cutting industry initiated an interactive research project to assist the companies in creating a better work environment considering also the profitability. After an initial diagnosis, a broad strategy was formed and four mixed groups focusing personal development, technological developments, work organization and work environment started working. The results from these further initiated focused studies that were performed in close interaction with the industry. During the four year project a continuous reduction of usculoskeletal disorder problems in the industry and other substantial effects were observed.

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