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  • 1.
    Kihlander, Ingrid
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Lund, Katarina
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Norell Bergendahl, Margareta
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Planning Industrial PhD projects in practice: Speaking both 'Academia' and 'Practitionese'2011In: Proceedings of the 18th International Conference on Engineering Design (ICED11): Design Education / [ed] Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Ion, B., Copenhagen, 2011Conference paper (Refereed)
    Abstract [en]

    This paper discuss the planning and organising of research conducted by Industrial PhD students, i.e. PhD students conducting research studies aiming for a PhD while employed in industrial companies. Industrial PhD projects within engineering design research in Sweden can be considered a phenomenon, i.e. existing but sparsely documented. This paper provides empirical illustrations by presenting three Industrial PhD projects conducted in three companies with product developing operations in Sweden. The specific research design of Industrial PhD projects provides benefits such as an effective bridging between academia and industry. Additionally, this type of research projects face challenges, such as having two-folded aims of the project: both academic and industrial goals. Based on experiences from these projects, implications for planning and organising of future Industrial PhD projects are discussed. Finally, we suggest that Industrial PhD projects are effective means, if used properly, for assimilation of research findings to industry, and for academia to understand the industrial practice.

  • 2.
    Larsen, Katarina
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Philosophy and History of Technology, History of Science, Technology and Environment.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Blaus, Johan
    KTH.
    Snickars, Folke
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Impact and beyond in research centres: university-industry collaboration in material sciences2015In: Proceedings XIII Triple Helix conference, Beijing, August 2015. Panel session: University-Industry relationships, Beijing, China, 2015, Vol. Panel 5, p. 158-177Conference paper (Refereed)
    Abstract [en]

    This study is concerned with the role of research centres in realising universities‟ impact strategy. From the university management‟s perspective, this raises questions about how a university more systematically can organize and manage effective environments to stimulate both academic excellence and societal impact. The analysis draws on experiences from a centre in the area of material sciences with an explicit ambition to generate impact through engaging in research and education activities together with industry. The study aims to build knowledge on what type of impact goals these centres are targeting and what impact mechanisms that are considered important in order to achieve these goals. The results show that the centre has established mechanisms for close-knitted collaborative research, which also create an in-depth understanding among collaborators about areas of application of new materials and the diverse range of research work in the centre. This facilitates translation activities to form more fundamental research questions from industry‟s practical needs. Four areas of impact are identified: 1) tools and methods saving time, money and materials 2) skilled people 3) solutions of theoretical problems; and 4) development of absorptive capacity and science-signalling trough co-publications between industry partners and centre researchers. Conclusions about scope of impact, in the Swedish case, are presented in relation to recent university policy in UK, also discussing key themes of centres as impact creators.

  • 3.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Exploring problem finding in a medical device company2012In: Measuring Business Excellence, ISSN 1368-3047, E-ISSN 1758-8057, Vol. 16, no 4, p. 66-78Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of this study is to investigate the implementation and use of a systematic and collaborative approach for environmental scanning in a medical device company aiming to identify opportunities for both incremental and radical innovation. The study seeks to address the present gap in research on challenges associated with achieving a balance between exploration and exploitation on a micro level. Design/methodology/approach: The implementation and use of a systematic and collaborative approach for environmental scanning to support the identification and analysis of opportunities for radical and incremental innovation and its related challenges is described and analyzed. Experiences and observations from a single case study, conducted in an R&D organization in an international medical device company during two years forms the basis for the study. During 2009-2011 an empirical investigation at an R&D unit composed of 200 employees at a Swedish site in an international medical device company, known as a market and pioneering leader was conducted. A qualitative evaluation and analysis was utilized using the gathering of relevant data from specified documents and surveys, compilation of databases in use for external information search, observations during formal meetings and semi-structured interviews with individuals representing different departments and hierarchical levels to collect substantive and relevant data. Findings: The study points to the importance of balancing the degree of formalization in the process in order to motivate different individuals and to create learning and innovation outcomes. Research limitations/implications: The study contributes to the body of innovation management literature by providing empirical data on how companies are organizing work to systematically acquire and use information about events and trends in the external environment defined as environmental scanning as means for building innovation capabilities in practice. Practical implications: The selection of direction and scope of search, the design and implementation of the scanning process and IT tool, the mechanisms needed to integrate different hierarchical levels and functions to identify new ideas and strategy implications are found to be factors critical to manage. Originality/value: This study provides rich multi-level longitudinal empirical data and addresses the current gap in research on challenges associated with achieving a balance between exploration and exploitation on a micro level. It specifically contributes to the need to better understand how firms build capabilities to identify opportunities and problems in the early phases of product innovation when aiming to generate both radical and incremental innovations.

  • 4.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Making innovation everyone´s business: Using routines and controls2015Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Contemporary high-technology companies are under pressure to deliver short-term profits and to serve the market demands for future innovative solutions. An increased interest for alternative innovations such as new services or business models to be recognized in parallel to new technologies results in that companies are increasingly attempting to engage all their employees in innovation. This requires attention to what ways of working need to be changed in order to better support employees in pursuing both induced and autonomous initiatives i.e. to realize ideas that are aligned to and those that deviate from a company´s existing strategy and operational models. A key challenge is related to understanding how to develop organizational routines; how to make use of management controls to support both types of initiatives despite their different needs and, make the changes in routines and controls become accepted throughout the organization. Surprisingly few studies deal with understanding how managers or assigned employees in companies go about to address these issues.

    The overall purpose of this thesis is to increase knowledge on how innovation capabilities are built when involving a broad base of employees in innovation in large and mature organizations. More specifically, this thesis seeks to understand what characterizes organizational routines and what are the consequences from using different types of management controls supporting employees in pursuing both induced and autonomous initiatives. The thesis is made up of four qualitative studies that explore how a planned effort to deliberately involve a broad base of employees in innovation is performed and experienced by actors representing different hierarchical levels and functions in two large and world-leading high-technology companies.

    The research shows how involving employees in innovation can be made possible through a conscious and creative design and usage of routines and controls. The thesis shows that an upper management call for an increased number of induced and autonomous initiatives results in the use of diverse approaches to achieve this goal even within the same organization due to personal beliefs and experiences of what innovation needs and due to a bias towards either personnel or action management controls. Further, a strong focus on developing organizational routines to initiate innovation was observed at the expense of routines for selection and development of new initiatives. The studies show also that the outcome is dominated by incremental process improvements and the underlying reason to this result is discussed in this thesis.

    Four characteristics were identified that distinguish organizational routines used in settings successfully supporting employees in pursuing both induced and autonomous initiatives : i) routines targeting selection, development and retention in an innovation process, ii) routines were frequently used and were somewhat linked to other routines, iii) routines to support resource owners and/or customers to come in direct contact with innovators to evaluate and develop new ideas in an atmosphere characterized by a mix of playfulness and seriousness were developed and finally iv) a combination of personnel and actions controls were used. Implications for innovation management, organizational routine and management control research are discussed.

    Finally, a re-thinking and re-design of the performance management is suggested, taking into consideration the potential in using measurement and goal setting to provide effective means to support both induced and autonomous initiatives. The studies showed that the use of performance measurement can act as a trigger for managers to take actions. In addition, the thesis identified the value in improving the understanding of how result controls, specifically goals, can be formulated and used to stimulate different types of innovative behaviors.

  • 5.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Hemphälä, Jens
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ölundh Sandström, Gunilla
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Magnusson, Mats
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Management controls and ambidexterity2015Conference paper (Other academic)
  • 6.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Malmberg, Patrik
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    In Search of Problems Worth Solving - Exploring the Management of External Knowledge to Build Innovation Capabilities in a Medical Device Company2012In: IFKAD - KCWS 2012: 7th International Forum On Knowledge Asset Dynamics, 5th Knowledge Cities World Summit: Knowledge, Innovation And Sustainability: Integrating Micro & Macro Perspectives / [ed] Schiuma, G; Spender, JC; Yigitcanlar, T, 2012, p. 2455-2487Conference paper (Refereed)
    Abstract [en]

    Purpose - In this paper, the implementation and use of a systematic and collaborative approach for environmental scanning to support the identification and analysis of opportunities for radical and incremental innovation is described and analysed. Experiences and observations from a single case study, conducted in an R&D organization in an international medical device company during two years forms the basis for the study. The study contributes to the body of innovation management literature by providing empirical data on how companies are organizing work to systematically acquire and use information about events and trends in the external environment defined as environmental scanning as means for building innovation capabilities in practice. Design/methodology/approach - During 2009-2011 an empirical investigation at an R&D unit composed of 200 employees at a Swedish site in an international medical device company, known as a market and pioneering leader was conducted. A qualitative evaluation and analysis was utilized using the gathering of relevant data from specified documents and surveys, compilation of databases in use for external information search, observations during formal meetings and semi-structured interviews with individuals representing different departments and hierarchical levels to collect substantive and relevant data. Originality/value - This study provide rich multi-level longitudinal empirical data and addresses the current gap in research on how firms are working to create new knowledge improve based on external information and knowledge as means to build innovation capabilities in practice. It specifically contributes to the need to better understand how firms build capabilities to identify opportunities and problems in the early phases of product innovation when aiming to generate both radical and incremental innovations. Practical implications - The selection of direction and scope of search, the design and implementation of the scanning process and IT tools, the mechanisms needed to integrate different hierarchical levels and functions to identify new ideas and strategy implications are found to be factors critical to manage. The result from the study points to the importance of balancing the degree of formalization in the process in order to motivate different individuals and to create learning and innovation outcomes.

  • 7.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Creating organizational routines to foster innovation2014Conference paper (Other academic)
  • 8.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Exploring the Use of Innovation Performance Measurement to Build Innovation Capability in a Medical Device Company2014In: Creativity and Innovation Management, ISSN 0963-1690, E-ISSN 1467-8691, Vol. 23, no 2, p. 183-198Article in journal (Refereed)
    Abstract [en]

    In order to increase their innovation capability, many organizations make the effort to actively change their R&D working practices. In parallel, measurement is an important issue with regard to managing innovation. In this paper, innovation management and measurement theory are combined with empirical investigations of experiences of using measurement as a support to the development of innovation capability in practice. The paper reports results from analysis of measurement data and a semi-structured interview study, encompassing 19 interviews with managers and engineers involved in the current change activities of the case company. The study reveals that various innovation measurement mechanisms are used in different departments in the R&D organization, reflecting the diverse views of what constitutes innovation that dominate in each group, as well as the group's level of involvement in the on-going building of innovation capability - from heavily involved (innovation leaders) to attentiveness from a distance (innovation laggards and progress evaluators). This, together with challenges related to identifying relevant metrics to support both incremental and radical innovation and managing existing reward and goal-setting systems, is seen to have implications on the capability development in the organization requiring attention to how innovation measurement is designed, implemented and used in practice.

  • 9.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.).
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Manage To Measure And Measure To Manage: Experiences From Using Performance Measurement In The Early Phases Of Product Innovation2011Conference paper (Refereed)
  • 10.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Selecting and developing organizational routines to support innovationManuscript (preprint) (Other academic)
    Abstract [en]

    Creating conditions conducive to innovation requires companies to consider a broad range of aspects and not the least identifying and implementing new processes and routines. The purpose of this paper is to address what innovation routines are selected and developed in a company with the ambition to involve a broad base of its employees in innovation. It investigates the similarities and differences of organizational routines selected in four different units in a large global R&D organization and analyses reasons to and consequences of these differences. The study shows that how innovation is regarded in an organization will play an important role, that addressing innovation as a process is critical and that the conflicts emerging when people strive to create new routines that largely deviate from normal operations can become a valuable source for innovation capabilities. By combining innovation management research with recent organizational routines literature this paper is able to identify some interesting patterns both when it comes to how innovation routines are selected and developed and when it comes to what routine characteristics can be more or less effectively combined to support innovation. The study aims to contribute to the emerging literature exploring intra-organizational evolution of ideas and routines.

  • 11.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ölundh-Sandström, Gunilla
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Karlsson, Magnus P.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Innovating every day: making innovation everyone´s businessManuscript (preprint) (Other academic)
    Abstract [en]

    The purpose of this paper is to investigate the efforts of a large company when assigning everyone in the organization to work with innovation, and its implication on managing radical and incremental innovation. The analysis rests on an interview investigation within a global high-technology company with 31 managers in different contexts. These managers have been identified as top performers on innovation in an employee survey conducted in the organization. The study illustrates how a large mature organization has involved a broad base of its employees in innovation, emphasizing that innovation is a daily effort and the actions performed in different parts of the organization. The results reveal that it is feasible to both empower people in the organization by having a bottom-up approach supporting daily incremental innovation and combine this with more systematic approaches for managing and enabling radical innovation.

  • 12.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Wallin, Johanna
    Benaim, Andre
    Annosi, Maria Carmela
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Berntsson, Richard
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Magnusson, Mats
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Re-thinking Innovation Measurement to Manage Innovation-Related Dichotomies in Practice2012Conference paper (Refereed)
  • 13.
    Nilsson, Susanne
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ölundh Sandström, Gunilla
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Karlsson, Magnus
    Ritzén, Sofia
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Inducing radical innovation or innovation management as usual2014Conference paper (Other academic)
  • 14.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    CONSIDERATIONS FOR AN INNOVATION MEASUREMENT SYSTEM SUPPORTING  CHANGES TOWARDS INCREASED INNOVATION CAPABILITY IN PRACTICE2011In: 12th Continuous Innovation Network Conference (CINET), 2011Conference paper (Refereed)
  • 15.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Designing and implementing a method to build innovation capability in product development teams2013In: Proceedings of iced13 volume 6: design information and knowledge, The Design Society, 2013, Vol. 6 DS75-06, p. 199-208Conference paper (Refereed)
    Abstract [en]

    This paper presents a framework and process (MINT) to support product development teams that have an ambition to improve their capability to manage both radical and incremental innovation. The driving force for the method was a clearly expressed need from teams to be able to measure and direct and change their own innovation work practice. The paper encompasses a longitudinal collaboration between academia and industry and aims to contribute to the development of a deeper understanding of how to successfully implement design research results in practice as called for by the design research community. The MINT method which is outlined in the paper has been developed and successfully adopted to the need of different teams in several companies. The learning outcome from the research project is analysed and three categories of critical factors which relates to the design, content and implementation process of the method are discussed and compared to relevant innovation and change management literature.

  • 16.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Identification of new opportunities2009In: Organising for innovation and growth: Experiences and efforts in ten companies / [ed] Marianne Döös, Lena Wilhelmson, Stockholm: Vinnova , 2009Chapter in book (Refereed)
  • 17.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Innovative teams in St. Jude Medical AB: new opportunities identification2009In: High Road Strategy for Innovation, VINNOVA , 2009Chapter in book (Refereed)
  • 18.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Karlsson, Magnus
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Change Mechanisms for Increasing Innovation Capability2012Conference paper (Other academic)
  • 19.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Karlsson, Magnus P.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Innovation in teams: inducing action by defining challenges and indicators2012In: Proceedings of the 19th International Product Development, Management Conference, 2012Conference paper (Other academic)
  • 20.
    Ritzén, Sofia
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Ölundh Sandström, Gunilla
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Research Based Experimentation for Increasing Innovation Capaiblity2013Conference paper (Other academic)
  • 21. Schmidt, D. M.
    et al.
    Schenkl, S. A.
    Munkhart, E.
    Nilsson, Susanne
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.), Integrated Product Development.
    Mortl, M.
    Interview study: Decisions and decision criteria for development in industry2014In: IEEE International Conference on Industrial Engineering and Engineering Management, 2014, p. 297-301Conference paper (Refereed)
    Abstract [en]

    Decision-making in early stages of product development affects product success essentially. For this reason, the professional handling and management of decisions in early development stages is necessary. To investigate current decision-making in industry, we conducted an interview study to quantify decision criteria, which decision makers from industry base their decisions on. Dependent on a list of decision criteria from literature, several employees from RandD departments were interviewed and the interviews were analyzed regarding decision criteria. Most important decision criteria are the financial aspect, customer requirements and product-technical feasibility. However, interviewees did not mention a few other criteria, which were mentioned in literature.

1 - 21 of 21
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