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  • 1. Amon, B.
    et al.
    Ekenberg, L.
    Johannesson, Paul
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Munguanaze, M.
    Njabili, U.
    Tesha, R. M.
    From first-order logic to automated word generation for Lyee2003In: Knowledge-Based Systems, ISSN 0950-7051, E-ISSN 1872-7409, Vol. 16, no 07-8, p. 413-429Article in journal (Refereed)
    Abstract [en]

    A conceptual schema can be viewed as a language to describe the phenomena in a system to be modelled, i.e. a set of derivation rules and integrity constraints as well as a set of event-rules describing the behaviour of an object system. In this paper, we investigate the relationship between the Lyee software requirements concepts with various constructs in conceptual modelling. Within our work we choose the Unified Modelling Language (UML) as a modelling notation for explaining conceptual models. The result obtained models a fully expressive set of UML and First Order Logic constructs mapped into Lyee concepts.

  • 2.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, A.
    Ilayperuma, T.
    Jayaweera, P.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Enterprise sustainability through the alignment of goal models and business models2008In: CEUR Workshop Proc., 2008, p. 73-87Conference paper (Refereed)
    Abstract [en]

    Business modelling can be used as a starting point for business analysis. The core of a business model is information about resources, events, agents, and their relations. The motivation of a business model can be found in the goals of an enterprise and those are made explicit in a goal model. This paper discusses the alignment of business models with goal models and proposes a method for constructing business models based on goal models. The method assists in the design of business models that conform to the explicit goals of an enterprise. Main benefits are clear and uniform goal formulations, well founded business model designs, and increased traceability between models.

  • 3.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, A.
    Ilayperuma, T.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Grégoire, B.
    Schmitt, M.
    Dubois, E.
    Abels, S.
    Hahn, A.
    Gordijn, J.
    Weigand, H.
    Wangler, B.
    Towards a common ontology for business models2006In: CEUR Workshop Proceedings, 2006Conference paper (Refereed)
    Abstract [en]

    To create an understanding of enterprises and the ways they do business, a starting point could be to identify the main actors and the values transferred between them. Business models are created in order to make clear who the business actors are in a business case and to make their relations explicit. The relations are formulated in terms of values exchanged between the actors. The purpose of the work reported in this paper is to create a better understanding of business models by identifying basic notions used in such models. It does so by constructing a common ontology based on three established business model ontologies: e3-value, REA, and BMO. By means of a careful analysis of these ontologies a conceptual schema is created that defines the common concepts. An example is worked out that explains how the common ontology should be understood.

  • 4.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, A.
    Ilayperuma, T.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Using strategic goal analysis for enhancing value-based business models2007In: BUSITAL 2007 - 2nd International Workshop on Business/IT Alignment and Interoperability, Workshop at the 19th International Conference on Advanced Information Systems Engineering, CAiSE 2007, 2007Conference paper (Refereed)
    Abstract [en]

    Lately business models have been recognized as a foundation for design of operational business processes. The motivation of a business model can be found in the goals of an enterprise which are made explicit in a goal model. This paper discusses the alignment of business models with goal models and proposes a method for constructing business models based on goal models. The method is based on a template and rules based approach. The outputs are business models that conform to the explicit goals of an enterprise. Main benefits are uniform goal formulations, well founded business model designs, and increased traceability between the models. A case study from the health sector is used to argument the way we ground and apply our proposed method.

  • 5.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    Ilayperuma, T.
    Jayaweera, P.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Aligning goal models and business models2008In: CEUR Workshop Proc., 2008, p. 13-16Conference paper (Refereed)
    Abstract [en]

    This paper has argued that for an enterprise to be sustainable its operational processes should be aligned to its strategic goals. We have focused on a part of the complex issue of business and IT alignment by addressing the problems of aligning business models with goal models and a method for this was proposed. The method approach offers a number of benefits: clear and uniform goal model formulation, well founded business model design, and traceability between models.

  • 6.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    Ilayperuma, Tharaka
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    A declarative foundation of process models2005In: ADVANCED INFORMATION SYSTEMS ENGINEERING, PROCEEDINGS / [ed] Pastor, O; Chunha, JFE, 2005, Vol. 3520, p. 233-247Conference paper (Refereed)
    Abstract [en]

    In this paper, a declarative foundation for process models is proposed. Three issues in process management and modeling are identified: business orientation, traceability, and flexibility. It is shown how these issues can be addressed by basing process models on business models, where a business model focuses on the transfer of value between agents. As a bridge between business models and process models, the notion of activity dependency model is introduced, which identifies, classifies, and relates activities needed for executing and coordinating value transfers.

  • 7.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Ilayperuma, Tharaka
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Gordijn, Jaap
    Gregoire, Bertrand
    Schmitt, Michael
    Dubois, Eric
    Abels, Sven
    Hahn, Axel
    Wangler, Benkt
    Weigand, Hans
    Towards a reference ontology for business models2006In: Conceptual Modeling - ER 2006, Proceedings / [ed] Embley, DW; Olive, A; Ram, S, 2006, Vol. 4215, p. 482-496Conference paper (Refereed)
    Abstract [en]

    Ontologies are viewed as increasingly important tools for structuring domains of interests. In this paper we propose a reference ontology of business models using concepts from three established business model ontologies; the REA, BMO, and e3-value. The basic concepts in the reference ontology concern actors, resources, and the transfer of resources between actors. Most of the concepts in the reference ontology are taken from one of the original ontologies, but we have also introduced a number of additional concepts, primarily related to resource transfers between business actors. The purpose of the proposed ontology is to increase the understanding of the original ontologies as well as the relationships between them, and also to seek opportunities to complement and improve on them.

  • 8.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. Department of Computer and Systems Sciences, Stockholm University, Sweden.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. Department of Computer and Systems Sciences, Stockholm University, Sweden.
    Grégoire, B.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. Department of Computer and Systems Sciences, Stockholm University, Sweden.
    Schmitt, M.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. Department of Computer and Systems Sciences, Stockholm University, Sweden.
    From business to process models: A chaining methodology2006Conference paper (Refereed)
    Abstract [en]

    In this paper we discuss the problem of how to go from a business model to a process model in a systematic way. Business models are economic models used for business analysis, while process models capture low-level business activities and their coordination. We propose a method that starts with a business model where the main actors and their relationships are identified. This forms a basis for design of a final process model. Processes are described in terms of patterns stored in a pattern library.

  • 9.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Purpose driven value model design2009In: CEUR Workshop Proceedings, 2009Conference paper (Refereed)
    Abstract [en]

    It is increasingly recognized that value models offer an abstraction that is useful for the exploration of new business networks and their properties. Among others, value models can be used as input for a risk analysis that is crucial in cross-organizational business process design. However, as value models can be used for many different purposes, there is a risk that they become overloaded and difficult to understand. In this paper we claim that the form and contents of a value model should be governed by its purpose. We identify a number of basic purposes of value models and outline how a value model is affected by those. The approach builds on an analysis and classification of resources and resource exchanges.

  • 10.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bider, I.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Perjons, Erik
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Towards a formal definition of goal-oriented business process patterns2005In: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 11, no 6, p. 650-662Article in journal (Refereed)
    Abstract [en]

    Purpose - Organizations of today are becoming ever more focused on their business processes. This has resulted in an increasing interest in using best practices for business process re-engineering. Two problems arise in connection to using best practices: how to find a best practice that suits particular purposes, and how to ensure that the process from the best practice has the same nature as the process under re-engineering. The purpose of this paper is to address these issues. Design/methodology/approach - The paper suggests using business process patterns, i.e. relatively high level business process models, for making near formal comparison of business processes. The paper analyzes widespread modeling techniques to find out which of them suits the task of building patterns for comparison. Based on this analysis, the state-flow modeling technique is chosen and first steps towards formal definition of business process patterns based on this technique are suggested. Findings - A pattern is defined based on the notions of state space, goal, as a surface in the state space, and valid movements towards the goal. A thinkable procedure of constructing patterns is demonstrated on two real-life examples. A hypothetical procedure for comparing process is suggested but it still needs to be verified in practice. Originality/value - The originality of the paper is the way the patterns are formulated and the underlying model, the state-flow view of processes, upon which the patterns are founded.

  • 11.
    Andersson, Birger
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    Aligning goals and services through goal and business modelling2009In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Vol. 7, no 2, p. 143-169Article in journal (Refereed)
    Abstract [en]

    E-services are used as the cornerstones for modelling interaction points of cooperating IT systems, within and between enterprises. So far, research and development of e-services have mainly focused on an operational perspective, such as the development of standards for message exchanges and service coordination. However, on a strategic level, the success of e-services depends on their ability to work as a medium for the exchange of business values. In this paper, we present an approach that utilizes goal and business models as the foundation for designing e-services. The approach can be used to ensure that the developed e-services support the desired goals and business values of involved actors. A case study from the Swedish health care sector is used to ground and apply the presented approach.

  • 12.
    Bergholtz, Maria
    et al.
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Jayaweera, Prasad
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Wohed, Petia
    A pattern and dependency based approach to the design of process models2004In: CONCEPTUAL MODELING: ER 2004, PROCEEDINGS, BERLIN: SPRINGER , 2004, Vol. 3288, p. 724-739Conference paper (Refereed)
    Abstract [en]

    In this paper an approach for building process models for e-commerce is proposed. It is based on the assumption that the process modeling task can be methodologically supported by a designers assistant. Such a foundation provides justifications, expressible in business terms, for design decisions made in process modeling, thereby facilitating communication between systems designers and business users. Two techniques are utilized in the designers assistant, namely process patterns and action dependencies. A process pattern is a generic template for a set of interrelated activities between two agents, while an action dependency expresses a sequential relationship between two activities.

  • 13.
    Bergholtz, Maria
    et al.
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Jayaweera, Prasad M.
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Johannesson, Paul
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Wohed, Petia
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Modelling institutional, communicative and physical domains in agent oriented information systems2004In: Lect Notes Artif Intell, 2004, p. 189-205Conference paper (Refereed)
    Abstract [en]

    One role of a business system is to provide a representation of a Universe of Discourse, which reflects its structure and behaviour. An equally important function of the system is to support communication within an organisation, by structuring and co-ordinating the actions performed by the organisation's agents. These two roles of a business system may be represented in terms of business and process models, i.e. separating the declarative aspects from the procedural control flow aspects of the system. Although this separation of concerns has many advantages, the differences in representation techniques and focus of the two model types constitute a problem in itself. Abstracting business semantics out of, for instance, technical messaging protocols poses severe problems for business analysts. The main contribution of this paper is a unified framework based on agent oriented concepts for facilitating analysis and integration of business models and process models in a systematic way. The approach suggested bridges the gap between the declarative and social/ economic aspects of a business model and the procedural and communicative aspects of a process model in a technology independent manner. We illustrate how our approach can simplify business and process models integration, process specification, process pattern interpretation and process choreography.

  • 14.
    Ekenberg, Love
    et al.
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    A framework for determining design correctness2004In: Knowledge-Based Systems, ISSN 0950-7051, E-ISSN 1872-7409, Vol. 17, no 07-8, p. 249-262Article in journal (Refereed)
    Abstract [en]

    Quality is one of the main concerns in today's systems and software development and use. One important instrument in verification is the use of formal methods, which means that requirements and designs are analyzed formally to determine their relationships. Furthermore, since professional software design is to an increasing extent a distributed process, the issue of integrating different systems to an entity is of great importance in modem system development and design. Various candidates for formalizing system development and integration have prevailed, but very often, particularly for dynamic conflict detection, these introduce non-standard objects and formalisms, leading to severe confusion, both regarding the semantics and the computability. In contrast to such, we introduce a framework for defining requirement fulfillment by designs, detecting conflicts of various kinds as well as integration of heterogeneous schemata. The framework introduced transcends ordinary logical consequence, as it takes into account static and dynamic aspects of design consistency and, in particular, the specific features of the state space of a specification. Another feature of the approach is that it provides a unifying framework for design conflict analysis and schema integration.

  • 15. Erol, Selim
    et al.
    Granitzer, Michael
    Happ, Simone
    Jantunen, Sami
    Jennings, Ben
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Koschmider, Agnes
    Nurcan, Selmin
    Rossi, Davide
    Schmidt, Rainer
    Combining BPM and social software: contradiction or chance?2010In: Journal of Software Maintenance and Evolution: Research and Practice, ISSN 1532-060X, E-ISSN 1532-0618, Vol. 22, no 6-7, p. 449-476Article in journal (Refereed)
    Abstract [en]

    Social software has received much attention in the academia and industry due to many success stories. However, although social software is used widely for business support, its relationship with Business Process Management has not been analysed. The results of the workshop on Business Process Management and Social Software (BPMS2'08), as part of the International Conference on Business Process Management in Milano, show the manifold possibilities of combining concepts from Business Process Management and social software. Social software provides a better integration of all stakeholders into the business process life cycle and offers new possibilities for a more effective and flexible design of business processes. The modelling of business processes may profit particularly from using social software techniques by alleviating the integration of process knowledge from all stakeholders. In addition, the implementation and deployment phase of the business process life cycle may profit from social software by collecting valuable information for continuous process improvement from a larger set of sources than before. Furthermore, social software environments may be used to provide workflow support. Moreover, the use of social software also requires new considerations about the digital identity and reputation in business processes.

  • 16.
    Henkel, Martin
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Perjons, Erik
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Value and goal driven design of e-services2007In: ICEBE 2007: IEEE International Conference on e-Business Engineering: Workshops: SOAIC 2007; SOSE 2007; SOKM 2007; Hong Kong; 24 October 2007 through 26 October 2007, 2007, p. 295-303Conference paper (Refereed)
    Abstract [en]

    E-services are used as the cornerstones for modeling interaction points of cooperating IT systems, within and between enterprises. So far, research and development of e-services have mainly focused on an operational perspective, such as the development of standards for message exchanges and service coordination. However, on a strategic level, the success of e-services depends on its ability to work as a catalyst for the business values that are being exchanged. In this paper, we present an approach that utilize value and goal models as the foundation for designing e-services. The approach can be used to strategically ensure that the developed e-services support the desired business values for involved actors. A case study from the Swedish health sector is used to ground and apply the presented approach.

  • 17.
    Henkel, Martin
    et al.
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Service-Based Processes: Design for Business and Technology2004In: ICSOC '04: Proceedings of the Second International Conference on Service Oriented Computing: New York City, NY; 15 November 2004 through 19 November 2004 / [ed] Aiello M., Aoyama M., Curbera F., Papazoglou M.P., 2004, p. 21-29Conference paper (Refereed)
    Abstract [en]

    Composition of software services is a fundamental part in supporting enterprise business processes. Designed properly, executable processes can be used to closely support business processes by the integration of existing software services. In order to support business processes the design of the executable process must closely follow the business events and activities, as perceived by business actors. However, the design must also consider technical issues such as limitations in existing technology and systems. In this paper we examine how technical system constraints influence the realization of business processes. Based on this examination we present a set of realization types that describes the transformation from a business process into its realization as an executable process. We also propose design criteria that need to be adhered to in order to cater to both business and technical needs.

  • 18.
    Johannesson, Paul
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    NLDB20022004In: Data and Knowledge Engineering, ISSN 0169-023X, Vol. 48, no 2, p. 153-154Article in journal (Refereed)
  • 19.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    The role of business models in enterprise modelling2007In: Conceptual Modelling in Information Systems Engineering / [ed] Krogstie, J; Opdahl, AL; Brinkkemper, S, 2007, p. 123-140Conference paper (Refereed)
    Abstract [en]

    In order to cope with increasingly complex business and IT environments, organisations need effective instruments for managing their knowledge about these environments. Essential among these instruments are enterprise models that represent an organisation including its domain of work, processes, and context. Most enterprise models have focussed on information and process structures, but there has recently also been a growing interest in goal models, describing the intention of actors. We suggest that there is a need for an additional type of model, often called value model or business model, that focuses on the value created and interchanged between actors in a business environment. This kind of model provides a clear and declarative foundation for other kinds of enterprise models and they will become increasingly important in managing a complex environment characterised by collaboration, variety, and change.

  • 20.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Weigand, Hans
    Enterprise Modelling for Value Based Service Analysis2008In: Practice Of Enterprise Modeling / [ed] Stirna, J; Persson, A, 2008, Vol. 15, p. 153-167Conference paper (Refereed)
    Abstract [en]

    Service oriented architectures are becoming increasingly important as enablers of exchange, coordination. and cooperation between organizations and individuals. Engineering and management of services raise a number of issues concerning the analysis, design, integration, bundling, and maintenance of services. These issues are notoriously difficult to resolve due to the abstractness of services as compared to other kinds of resources. In this paper, we analyze the concept of service based on a number of definitions from the literature and propose a conceptual service model based on the REA ontology. The model relates the service notion to the resource concept and shows how the abstractions offered by services can be represented using an encapsulation relationship. The use of the proposed service model is illustrated by means of an application oil marketing oriented representation and design of services.

  • 21.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Weigand, H.
    Resource Analysis and Classification for Purpose Driven Value Model Design2010In: International Journal of Information System Modeling and Design, ISSN 1947-8186, E-ISSN 1947-8194, Vol. 1, no 1, p. 56-78Article in journal (Refereed)
    Abstract [en]

    Business and IT systems are today facing an ever more complex environment characterised by openness, variety, and change. In order to cope with this environmental complexity, organisations need effective instruments for managing their knowledge. Essential among these instruments are enterprise models, i.e. computational representations of the structure, processes, information, resources, and goals of organisations. When using enterprise modeling for analysing and designing business scenarios and networks, the reasoning should not start from business processes and activities but from notions at a higher level of abstraction. This can be done by focusing on the business motivation behind processes and expressing it in value models, i.e. models focusing on high level and business oriented objects like resources, actors, resource conversions, and resource exchanges. The declarative orientation of value models make them attractive for a number of different purposes, including profitability analysis, marketing analysis, process design, and service analysis. As value models can be used for many different purposes, there is a risk that they will become overloaded, complex, and difficult to understand. Therefore, when designing a value model, its purpose should be explicitly stated in order to focus the analysis. The goal of this article is to show how the purpose of a value model should influence its design. The approach builds on an analysis and classification of resources, resource conversions, and resource exchanges.

  • 22.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Wohed, Petia
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Business Process Management with Social Software Systems: A New Paradigm for Work Organisation2009In: BUSINESS PROCESS MANAGEMENT WORKSHOPS / [ed] Ardagna D; Mecella M; Yang J, 2009, Vol. 17, p. 659-665Conference paper (Refereed)
    Abstract [en]

    Business process management systems are systems aimed to support the management of business processes in organizations. In recent years social software has emerged as all alternative approach for production and work management. In this paper, we contrast the two, identify and analyse similarities and differences, and propose a set of guidelines Suggesting how they can be used ill complementary ways to support work in organizations.

  • 23.
    Johannesson, Paul
    et al.
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Fujita, Hamido
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Special issue on 'legacy systems and software change'2004In: Knowledge-Based Systems, ISSN 0950-7051, E-ISSN 1872-7409, Vol. 17, no 7-8, p. 237-238Article in journal (Refereed)
  • 24.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Jayaweera, P.
    Value and intention based information systems engineering2008In: Information Systems Engineering: From Data Analysis to Process Networks, IGI Global, 2008, p. 66-96Chapter in book (Refereed)
    Abstract [en]

    In order to cope with increasingly complex business and IT environments, organisations need effective instruments for managing their knowledge about these environments. Essential among these instruments are models, i.e. representations of aspects of reality including the domain of work, the processes, and their context. Models come in a variety of forms, formal or informal; describing static or dynamic aspects; representing agents, data, goals, processes, or resources; focusing on business or IT aspects. A major question is how to organise and relate the different models that are needed for representing and visualising enterprises and their environments, and this issue has been addressed within the area of enterprise architecture. In this chapter, we propose a light-weight enterprise architecture framework based on linguistic theories and organizational metaphors. The concepts and entities of an organization are categorized into three groups concerning resources and resource exchanges, contracts and commitments, and authorities and roles. The activities and processes in organizations are divided into three levels based on how they affect physical, communicative and social aspects of organizations.

  • 25.
    Johannesson, Paul
    et al.
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Perjons, E.
    Design principles for process modelling in enterprise application integration2001In: Information Systems, ISSN 0306-4379, E-ISSN 1873-6076, Vol. 26, no 3, p. 165-184Article in journal (Refereed)
    Abstract [en]

    There is a growing need for Enterprise Application Integration (EAI) technologies, which align the applications of an organisation to its business processes. Such technologies require an adequate methodological support so that well-structured and easily understandable models can be constructed. In this paper, such a methodological support is proposed by introducing principles for the design, validation and presentation of process models and associated data models. By applying these principles, we obtain different views of the models, and thereby facilitate the use of common models for different stakeholders, e.g. business managers, designers and operators.

  • 26.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Perjons, Erik
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Value driven KPI design for health care2010Conference paper (Refereed)
    Abstract [en]

    A core component in any welfare society is an equal and efficient health care system. Large resources are spent on health care, but a number of problems still remain, such as deficiencies in service quality and long patient queues. A main reason behind these problems is the complexity of health care organisations which make them difficult to govern. One possible approach for improving the governance and management of health care organisations is the use of performance management, which is a management approach aiming at optimising the performance of an organisation. The main instrument in performance management is the Key Performance Indicator (KPI). However, designing effective KPIs is a complex and time consuming task that requires substantial efforts. Therefore, there is a need for methods and tools that assist organisations in designing KPIs. This paper proposes a value driven method for identifying patient oriented KPIs. The method is illustrated using a case study in eye health care.

  • 27.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Perjons, Erik
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Wangler, Benkt
    Åhlfeldt, Rose- Mharie
    Design solutions for interoperability using a process manager2006In: Interoperability of Enterprise Software and Applications / [ed] Konstantas, D; Bourrieres, JP; Leonard, M; Boudjlida, N, 2006, p. 397-408Conference paper (Refereed)
    Abstract [en]

    The healthcare domain is in urgent need for solutions to making clinical and administrative systems, possibly belonging to different healthcare units, interoperable and hence making them deliver timely and correct information as needed in particular situations. Process manager technology allows making all actors (humans or information systems) involved in healthcare processes communicate along these processes. This paper argues that process manager technology is essential for achieving interoperability in healthcare, but that some serious problems need to be overcome to realise its full potential. A number of design solutions to address these problems are proposed.

  • 28.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV. Stockholm University, Sweden.
    Söderström, E.
    Information systems engineering: From data analysis to process networks2008Book (Other academic)
    Abstract [en]

    Information systems belong to the most complex artifacts built in today’s society. Developing, maintaining, and using an information system raises a large number of difficult problems, ranging from purely technical to organizational and social. Information Systems Engineering: From Data Analysis to Process Networks presents the most current research on existing and emergent trends on conceptual modeling and information systems engineering, bridging the gap between research and practice by providing a much-needed reference point on the design of software systems that evolve seamlessly to adapt to rapidly changing business and organizational practices.

  • 29.
    Johannesson, Paul
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Weigand, Hans
    Guest editors' introduction: Value modeling and business ontologies2015In: Applied Ontology, ISSN 1570-5838, E-ISSN 1875-8533, Vol. 10, no 1, p. 5-6Article in journal (Refereed)
    Abstract [en]

    Ontology research can contribute to novel tools, methods and techniques for designing and developing innovative enterprise systems by providing foundational concepts for value creation, enterprise systems development and systems interoperability. A main driver for research in this area is the nee.

  • 30.
    Kabilan, Vandana
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Ruohomaa, Sini
    Moen, Pirjo
    Herrmann, Andrea
    Åhlfeldt, Rose-Mharie
    Weigand, Hans
    Introducing the common non-functional ontology2007In: Enterprise Interoperability II: New Challenges and Approaches / [ed] Goncalves, RJ; Muller, JP; Mertins, K; Zelm, M, 2007, p. 633-645Conference paper (Refereed)
    Abstract [en]

    Enterprise systems interoperability is impeded by the lack of a cohesive, integrated perspective on non-functional aspects (NFA). We propose to respond to the fragmentation in NFA research by supporting a shared, common understanding. For this purpose:- first, we propose a common NFA ontology, which generalizes and integrates the different non-functional aspects under a common top-level ontology. Second, we introduce a series of specialized ontologies on specific non-functional aspects, such as trust, risk, privacy, threat and misuse. By fostering a consensual and shared view of the non-functional aspects domain, we aim to move closer to enhancing semantic enterprise interoperability. This shared perspective on what non-functional aspects are and how they relate to the other 'functional' aspects of enterprise systems, is the key towards enterprise interoperability.

  • 31.
    Kabilan, Vandana
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Using multi tier contract ontology to deduce contract workflow models for enterprise process interoperability2005In: CEUR Workshop Proceedings, 2005Conference paper (Refereed)
    Abstract [en]

    Ontologies are being proposed as a medium for affecting enterprise application integration. Though it is widely accepted that ontologies can support inter- enterprise interoperability, the exact nature and extent to which ontology may be useful is uncertain. We promote the use of ontology in a two-fold way: first, as a knowledge base for fostering human-to-human shared understanding; second, as 'Interlingua' for promoting human-to-machine as well as semantics-to-execution specification. The proposed concept is described using a case scenario in the realm of legal business contracts, followed by their integration to the business domain, with an objective to model contract compliant business process models. With the case, we illustrate the use of Multi-Tier Contract Ontology (MTCO) to deduce a high level, partial business process model named the Contract Workflow Model (CWM). Such a model, from the business process perspective, may be used as a skeleton for designing internal business processes for each individual contracting party, or for mapping to existing processes.

  • 32. Naudet, Y.
    et al.
    Latour, T.
    Hausmann, K.
    Abels, S.
    Hahn, A.
    Johannesonn, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Describing interoperability: The OoI ontology2006In: CEUR Workshop Proc., 2006Conference paper (Refereed)
    Abstract [en]

    Though ontologies are widely used to solve some specific interoperability problems, there is no specific ontology defining what interoperability actually is, independently from any domain. In this paper, we propose and discuss a first version of such an ontology, namely the OoI (Ontology of Interoperability), which we formalized using the Ontology Web Language (OWL). On the basis of previous research efforts having lead to UML formalization of our model of Interoperability, we use this paper for presenting the OWL version and for linking and comparing it with other models dealing with Interoperability: maturity models for interoperability like e.g. the Levels of Information System Interoperability (LISI) model, and the Model Morphisms ontology (MoMo), which deals with interoperability of models. Finally, we illustrate in a brief use case how the OoI could be used with MoMo to provide solutions to interoperability problems between two models.

  • 33.
    Shahzad, Khurram
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Ilayperuma, Tharaka
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Jayaweera, Prasad
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Elicitation of Requirements for a Business Process Model Repository2009In: BUSINESS PROCESS MANAGEMENT WORKSHOPS / [ed] Ardagna D; Mecella M; Yang J, 2009, Vol. 17, p. 44-55Conference paper (Refereed)
    Abstract [en]

    Today, there exist a number of process repositories with the aim of supporting the reuse of process models. Designing such repositories is a complex task, which should be guided by clear requirements. In order to support the development of future process repositories, we propose and justify a set of requirements for such repositories. These requirements are based on a number of essential properties of process repositories as well as a set of use cases. Furthermore, we carry out a Survey and evaluation of a number of existing repositories based on the requirements identified in this paper.

  • 34.
    Shahzad, Khurram
    et al.
    KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
    Elias, Mturi
    Johannesson, Paul
    KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
    Requirements for a Business Process Model Repository: A Stakeholders' Perspective2010In: BUSINESS INFORMATION SYSTEMS, PROCEEDINGS  / [ed] Abramowicz W; Tolksdorf R, 2010, Vol. 47, p. 158-170Conference paper (Refereed)
    Abstract [en]

    Reuse of business process models is the act of designing business processes by using existing process models. Reuse of business process models has been considered as a way to reduce the cost of modeling business processes from scratch. In order to support reuse a critical mass of process models is required which justifies the effort of maintaining a process model repository. However, recent studies show that complete repositories which can support reuse are not yet available. One of the reasons is that stakeholder requirements for process model repositories have not been sufficiently investigated. Therefore, the purpose of this work is to define requirements of a process model repository from stakeholders' (researchers and practitioners) perspective. In this study, we start by eliciting preliminary requirements (defined as propositions) through an exploratory study followed by an empirical validation of the propositions. Based on the analysis of the results we define as a set of requirements for a process model repository.

  • 35.
    Shahzad, Khurram
    et al.
    KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
    Elias, Mturi
    Johannesson, Paul
    KTH, School of Electrical Engineering (EES), Industrial Information and Control Systems.
    Towards Cross Language Process Model Reus: A Language Independent Representation of Process Models2009In: Practice Of Enterprise Modeling, Proceedings / [ed] Persson A; Stirna J, Springer Berlin/Heidelberg, 2009, Vol. 39, p. 176-190Conference paper (Refereed)
    Abstract [en]

    Process model reuse is becoming a key approach to addressing the challenges of modeling business processes from scratch. A repository is, therefore, essential to store and manage process models for future reuse. In this paper, we develop a logical data model that enables a Universal Process Repository to store process models in the form of process elements, independent of any process modelling language. In order to store process models in the process repository we propose an algorithm that automatically extracts data from the repository and converts them to process models on the fly. Finally, we use a case study to present data stored about a process model in the repository and to illustrate the development of process models from the data stored in the repository.

  • 36. Shahzad, Khurram
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    An evaluation of process warehousing approaches for business process analysis2009In: EOMAS 2009 - International Workshop on Enterprise and Organizational Modeling and Simulation, Held in Conjunction with CAiSE 2009, 2009, p. 1750417-Conference paper (Refereed)
    Abstract [en]

    Execution of a process model produces data that can be used for analysis and optimization of business processes. For several years, data warehouse (DW) technology has been used for analysis and decision making. A data warehouse developed for business processes is called a process warehouse. The capabilities of a process warehouse are seldom evaluated, since a generic framework that can be used for the evaluation is missing. Therefore, in this paper, we develop a generic framework called Process Analysis Framework (PAF) that can be used for evaluating analysis capabilities of a process warehouse. Furthermore, the framework has been used to evaluate various process warehousing approaches, collected through a comprehensive survey.

  • 37. Wangler, B.
    et al.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Conceptual models and levels of modeling2006In: 5th International Conference on Business Informatics Research, BIR 2006, International Conference on Business Informatics Research , 2006, p. 9-16Conference paper (Refereed)
    Abstract [en]

    Conceptual modeling is a powerful tool for describing, defining and understanding some world under consideration. To properly understand conceptual modeling one can turn conceptual modeling on itself and develop meta models. In this paper we inquiry into the relation between conceptual models and meta models. We identify and discuss some issues in modeling and in meta modeling that have puzzled our minds in recent work with ontologies.

  • 38. Weigand, H.
    et al.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Arachchige, J. J.
    Describing coordination services with REA2010In: CAiSE 2010 Workshop BUSITAL’10, 2010, p. 120-134Conference paper (Refereed)
    Abstract [en]

    Coordination services are services, possibly implemented as web services, that support the coordination of (real-world) services that a consumer would like to take. To support users of a future Internet of Services, the effect of the coordination services must be described in such a way that users are not only able to discover services but also to detect and prevent possible conflicts in their composition. In this paper, REA is applied as a solution approach to this requirement. The REA business ontology has proven to be a good foundation for the description of services, but we argue that its conceptualization of commitments can be improved.

  • 39. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    The value of a META perspective in social innovation2016In: CEUR Workshop Proceedings, CEUR-WS , 2016, p. 50-64Conference paper (Refereed)
    Abstract [en]

    Collective Awareness Platforms (CAP) have been promoted as an enabler of social innovation. A CAP supports the collection of data (quantitative and qualitative, and using all the technical possibilities that are rapidly becoming available, e.g. sensors), the integration of the data, and the presentation of results to the community in order to adapt their behavior or develop new behavior patterns. Typically, a CAP has many stakeholders. To support the development and maintenance of CAPs, we propose the notion of META-CAP, a platform that allows participants to reflect on the CAP from a value and collaboration perspective. The META-CAP architecture described in this paper is evaluated from the perspective of socio-technical design.

  • 40. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Value-based service modeling and design: Toward a unified view of services2009In: Advanced Information Systems Engineering, Proceedings, Springer, 2009, p. 410-424Conference paper (Refereed)
    Abstract [en]

    Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a software engineering perspective. For a proper alignment between business and IT, a service perspective at the business level is needed as well. In this paper, a unified view of services is introduced by means of a service ontology, service classification and service layer architecture. On the basis of these service models, a service design method is proposed and applied to a case from the literature. The design method capitalizes on existing value modeling approaches.

  • 41. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Arachchige, J. J.
    Closing the user-centric service coordination cycle2010In: CAiSE Forum'10, 2010, p. 1-8Conference paper (Refereed)
    Abstract [en]

    In the future vision of an Internet of Services, users take an active role in service selection and composition. In this context, web services are mostly interfaces to real services and can be classified as coordination services with respect to the latter. To enable users to perform service composition, the effect of the coordination services must be described in such a way that users are not only able to discover services but also to detect and prevent possible conflicts in their composition. To meet these requirements, a service description language for coordination services is proposed based on the REA business ontology.

  • 42. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Arachchige, J. J.
    Closing the user-centric service coordination cycle by means of coordination services2011In: CAiSE Forum 2010 on Information Systems Evolution, 2011, p. 267-282Conference paper (Refereed)
    Abstract [en]

    In the future vision of an Internet of Services, users take an active role in service selection and composition. In this context, web services are mostly interfaces to real services and can be classified as coordination services with respect to the latter. To enable users to perform service composition, the effect of the coordination services must be described in such a way that users are not only able to discover services but also to detect and prevent possible conflicts in their composition. To meet these requirements, a service description language for coordination services is proposed based on the REA business ontology.

  • 43. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    Dayperuma, Tharaka
    Strategic analysis using value modeling - The c3-value approach2007In: 40th Annual Hawaii International Conference on System Sciences, 2007. HICSS 2007, IEEE Computer Society, 2007, p. 4076731-Conference paper (Refereed)
    Abstract [en]

    E3-value has proven to be a useful modeling technique and method to support the analysis of business models. However, for strategic analysis, the representation of a business model is not sufficient, as it does not include the rationale behind the model. In this paper, yve propose an extension of e3-value to support strategic analysis on three dimensions competition analysis, customer analysis and capability analysis.

  • 44. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Ilayperuma, Tharaka
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    On the notion of value object2006Conference paper (Refereed)
    Abstract [en]

    It is increasingly recognized that business models offer an abstraction that is useful not only in the exploration of new business networks but also for the design and redesign of operational business processes. Among others, they can be used as input for a risk analysis that is crucial in cross-organizational business process design. However, the notion of value object is up till now not clearly defined. In this paper we investigate the notion of value, value objects and the activities involved when transferring value objects between business actors. We illustrate the proposed value object model by applying it on the well-known conference case.

  • 45. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Edirisuriya, Ananda
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Ilayperuma, Tharaka
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Zdravkovic, Jelena
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Value-based service design based on a general service architecture2008In: CEUR Workshop Proc., 2008, p. 88-103Conference paper (Refereed)
    Abstract [en]

    Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a software engineering perspective. For a proper alignment between the business and the IT, a service perspective at the business level is needed as well. In this paper, definitions of "service" are analyzed, resulting in a set of models for the service concept. On the basis of this service architecture, a service design method is proposed and applied to a case from the literature. The design method capitalizes on existing value modeling approaches.

  • 46. Weigand, H.
    et al.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Andersson, Birger
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Jayasinghe Arachchige, J.
    Bergholtz, Maria
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Management services - A framework for design2011In: 23rd International Conference on Advanced Information Systems Engineering, CAiSE 2011, 2011, p. 582-596Conference paper (Refereed)
    Abstract [en]

    The Service-Oriented Architecture has rapidly become the de facto standard for modern information systems. Although recently considerable research attention has been paid to the management of services, several gaps can still be observed. Service management as far as it is automated is either mixed up with the operational service logic itself, or handled in a separate not service-oriented system, such as a BAM platform. In addition, there is a growing business demand for value-driven service management. In this paper, a general framework for management service design is presented that covers both business services and software services and is rooted in the business ontology REA, extended with a REA management ontology. The framework is applied to two different case studies, one in the Italian wine industry and one related to a robot cleaner.

  • 47. Weigand, H.
    et al.
    Johannesson, Paul
    Bergholtz, Maria
    Accounting for service value: An ontological approach2015In: Proceedings - International Conference on Research Challenges in Information Science, IEEE conference proceedings, 2015, no June, p. 159-168Conference paper (Refereed)
    Abstract [en]

    With the growing importance of services in the modern enterprise there is a need for innovating traditional management accounting practices. In the Service Science literature, some work has been devoted to service accounting but mainly on a conceptual level. To address this research challenge, we have built an integrated service accounting framework on top of the business ontology REA. The e3value model is a useful tool to give an overall picture of a service network, which can be combined smoothly with the more detailed REA model. The result has been evaluated on the basis of the requirements and with an example from online gaming. As far as we know, it is the first worked out service accounting framework in Service Science and allows giving often-used concepts as value-in-use a precise definition.

  • 48.
    Zdravkovic, Jelena
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Henkel, Martin
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Moving from business to technology with service-based processes2005In: IEEE Internet Computing, ISSN 1089-7801, E-ISSN 1941-0131, Vol. 9, no 3, p. 73-81Article in journal (Refereed)
    Abstract [en]

    In most organizations, business process realizations must be aligned with existing systems,which can impose specific requirements. Currently, however, there is no way to track the alignment between business processes and corresponding technical implementations. The authors' proposed framework offers a systematic way to classify and assess technical realizations of business processes.

  • 49.
    Zdravkovic, Jelena
    et al.
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Johannesson, Paul
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Cooperation of Processes through Message Level Agreement2004In: ADVANCED INFORMATION SYSTEMS ENGINEERING, PROCEEDINGS, 2004, p. 564-579Conference paper (Refereed)
    Abstract [en]

    E-Business is constantly growing as organizations are trying to integrate electronically in order to automate exchange of information and services. To construct inter-organizational processes, the involved enterprises must agree on ways how to invoke process services on the business partner's system. A problem is that existing processes are so diverse in protocols, activity and message forms that it is impossible to start collaboration without comprehensive adaptations. In this paper, we propose a framework for interoperation of processes, which is based on requirements for equivalence of document exchanges. We argue that this level of equivalence is sufficient to enable existing enterprise processes to collaborate without internal redesign. The proposed framework is aimed to facilitate process collaboration by using a mediator layer to perform necessary adaptations, while minimizing requirements for process similarity.

1 - 49 of 49
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