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  • 1.
    El Mekawy, Mohamed
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Ahmed, Nabeel
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Business and IT Alignment: An Evaluation of Strategic Alignment Models2009In: BEST PRACTICES FOR THE KNOWLEDGE SOCIETY: KNOWLEDGE, LEARNING, DEVELOPMENT AND TECHNOLOGY FOR ALL, 2009, Vol. 49, p. 447-455Conference paper (Refereed)
    Abstract [en]

    The process by which business and IT are brought inline with each other to enhance the performance of business and to achieve business goals is called strategic alignment. Some models have been developed for the assessment of strategic alignment but an evaluation and comparison of capabilities of the models has not been studied due to the absence of a structured evaluation criteria.. The purpose of this paper is to evaluate the strategic alignment models, collected through a comprehensive survey. For this purpose, we develop a strategic alignment evaluation framework which is a composition of a number of criteria. We further use this framework for the evaluation of six main alignment models. These models present concrete ways to evaluate strategic business IT-alignment.

  • 2.
    Flores, Johnny
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Lopez, Anayanci
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Vargas, Norman
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Strategic Use of Information Technology in Profit and Non-profit Organizations from Tanzania and Sweden2008In: Open Knowledge Society: A Computer Science And Information Systems Manifesto / [ed] Lytras, MD; Carroll, JM; Damiani, E; Avison, D; Vossen, G; OrdonezDePablos, P, Springer Berlin/Heidelberg, 2008, Vol. 19, p. 137-146Conference paper (Refereed)
    Abstract [en]

    Organizations have to deal with a dynamic environment such as new technologies. entrepreneurial ideas, strategic alliances, mergers and acquisitions, and regulatory change. A key for a well-functioning company is an efficient and effective strategic use of Information Technology (IT) supporting the business strategies, goals, and needs. It is also referred as Strategic Business and IT Alignment which is interpreted as a continuous process of conscious and coherent interrelation of all components and personnel of the business and the IT in order to contribute to the organizations performance over tithe. This paper reports an analysis of the Business Information Technology Alignment by using Luftman's Strategic Maturity Assessment Model in case of a Tanzanian Profit Company and a Swedish Non-profit Company where both organizations have an intensive use of Information Technology.

  • 3.
    Kabir, Mousumi
    et al.
    KTH, School of Information and Communication Technology (ICT).
    Rusu, Lazar
    IT project development using capability maturity model2016In: Information Resources Management Journal, ISSN 1040-1628, E-ISSN 1533-7979, Vol. 29, no 4, p. 35-48Article in journal (Refereed)
    Abstract [en]

    In many research studies on IT project development process, the authors have noticed that different frameworks are used for this purpose. In fact, many companies choose specific frameworks to run their IT projects based on project type and face dissimilar problems during the execution. In this research the authors are presenting a framework for IT project development using Capability Maturity Model. The framework has been developed to improve the IT project development in a large company because of the lower rate of successfully IT projects in that company. To develop the framework, they have used design science research and evaluated this framework with the project managers from that large company. The result of this research is a framework for IT projects development that is based on generic Capability Maturity Model and is adapted to the specific needs of an IT project development environment. Moreover, the framework identifies for each key process area of IT project development, the goals and activities to be performed.

  • 4. Nfuka, E. N.
    et al.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    IT governance in the public sector in a developing country2009In: Handbook of Research on ICT-enabled Transformational Government: A Global Perspective, IGI Global, 2009, p. 452-486Chapter in book (Refereed)
    Abstract [en]

    This chapter focuses on IT governance in the public sector organizations in a developing country like Tanzania. Today in many organizations in the public sector, the use of IT has become crucial in sustaining and extending the organizations' strategies and objectives. This pervasive use of technology has caused a critical dependency on IT that calls for a specific focus on IT governance. In this chapter, we provide its overview and, based on the analysis of five case studies indicate the current practices, problems, and consequences in the Tanzanian public sector environment. Moreover, we reveal twelve key issues to consider for effective IT governance together with the trends and future research in improving ICT-enabled transformational government in public service delivery in this environment. In this context, the chapter contributes to an understanding of the IT governance practices and related ICT-enabled transformational government issues and complexities involved in the transformational phase for better public service delivery in a developing country like Tanzania.

  • 5. Nfuka, E. N.
    et al.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Management of IT-enabled change in a public organisation in Tanzania2007In: International Journal of Information Systems and Change Management, ISSN 1479-3121, E-ISSN 1479-313X, Vol. 2, no 4, p. 334-349Article in journal (Refereed)
    Abstract [en]

    The implementation of Information Technology (IT) is always associated with organisational change issues and in developing countries this is even more complex due to poorer and less established IT resources and governance. Therefore, our paper has focused to analyse the management of IT-enabled change in a public organisation in Tanzania by using Ward and Elvin framework, and see how these changes affected the organisation's performance. The results indicate that, despite the contextual complexity, the IT-enabled change that considers techno-organisational issues, is likely to meet the change objectives. Moreover, using the Ward and Elvin framework we have summarised six main success factors (which are involvement and commitment of top management; engagement of the key stakeholders; alignment of IT and business; developing necessary skills, competence and motivation; institutionalisation of the change process and incorporation of the learning process for adjustment and future intervention) that worth noting for replication to other similar IT-enabled changes.

  • 6.
    Nfuka, Edephonce N.
    et al.
    DSV, Stockholm univ..
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    An Analysis of IT-Enabled Change in a Public Organization in Tanzania2009In: INFORMATION SYSTEMS DEVELOPMENT: CHALLENGES IN PRACTICE, THEORY AND EDUCATION / [ed] Barry C; Conboy K; Lang M; Wojtkowski G; Wojtkowski W, NEW YORK: SPRINGER , 2009, p. 353-368Conference paper (Refereed)
    Abstract [en]

    The implementation of information technology (IT) is always associated with a series of complex organizational change issues. In developing countries, these issues are even more complex because the IT infrastructure, technology and governance are still poorer and information systems development and associated resources are less established. Therefore in our research paper we have analyzed the IT-enabled change in Tanzania Revenue Authority, a public organization in Tanzania by applying Ward and Elvin framework. Using this framework, we have analyzed the changes from almost paper to computerized-based business operations and how such changes affected the performance of the organization. The results indicate that, although there is some problems related to the maturity of technology deployment in the country and scarcity of resources, the IT-enabled change (that takes into account both technology and organizational issues) is likely to meet the organizational change objectives. Based upon the results arrived from use of the Ward and Elvin framework, we have summarized six main success factors that are worth noting for replication to other similar IT-enabled changes or research programs including the ones focusing to developing countries. It includes involvement and commitment of senior/top management; engagement of the key stakeholders; alignment of IT and business; identifying and developing necessary skills, competence and motivation; institutionalization of the change process; and incorporation of the learning process for adjustment and future intervention. Finally in conclusion, we could notice that the alignment of IT with business is the backbone of any meaningful IT-enabled change process and is illustrated by use of a benefit dependency network schema.

  • 7. Nfuka, Edephonce Ngemera
    et al.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Critical success factors for effective it governance in the public sector organisations in a developing country: The case fo Tanzania2010In: 18th European Conference on Information Systems, ECIS 2010, 2010Conference paper (Refereed)
    Abstract [en]

    Today in many organisations in the public sector, the use of IT has become pervasive in every facet of the organisations' endeavours in supporting and evolving public service delivery. This pervasive use of technology has caused a critical dependency on IT, which in this environment involves a complex mix of political, organisational, technical and cultural concerns that call for a specific focus on effective IT governance. Much research has been done on IT governance effectiveness in these organisations. However adequate focus has not been given to such organisations in a developing country environment like Tanzania, which on one hand is characterised by IT resources, knowledge, and culture constraints and on the other hand by the increase of IT investment and applications. In this paper specifically we address such a gap by identifying the critical success factors (CSFs) for effective IT governance in this environment. The study is based mainly on IT governance focus areas in analysing the relevant CSFs from the literature and five organizations in the Tanzanian public sector. Moreover we have taken into account the fact that the IT value to be achieved due to effective IT governance is related to efficient and cost effective IT delivery, innovation and business impact. As a result of this research we have identified eleven CSFs that should be considered for effective IT governance practice in Tanzanian public sector organizations.

  • 8.
    Nugroho, Hari
    et al.
    KTH, School of Information and Communication Technology (ICT).
    Afghani, Gamaludin Al
    KTH, School of Information and Communication Technology (ICT).
    Hodosi, Georg
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Key factors in managing IT outsourcing relationships2013In: Communications in Computer and Information Science, ISSN 1865-0929, E-ISSN 1865-0937, Vol. 278, p. 58-69Article in journal (Refereed)
    Abstract [en]

    Relationship management in IT Outsourcing (ITO) is today an important concern in many organizations. In the review of research literature regarding relationship management in IT outsourcing we have found a lot research on best practices but not on key factors. Therefore our research goal has looked to find the key factors in managing IT outsourcing relationships that are including the best practices in ITO relationships. The results of this research has due to a list of six key factors that includes the best practices that were elicited from the IT outsourcing relationships research and which were applied in the case of three organizations in Sweden. The analysis of the results has shown both deviations as well as compliances between the theory and practices, but also deviations between the views of these key factors in the studied organizations.

  • 9.
    Rusu, Lazar
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Wireless technologies issues in designing and implementation of a communication infrastructure within an organization2005In: Proceedings of the 4th International Conference on Business Informatics Research, BIR 2005, University of Skovde , 2005, Vol. 2005, no 2, p. 97-106Conference paper (Refereed)
    Abstract [en]

    This paper describes the wireless technologies issues when we wanted to design and implement a communication infrastructure within an organization in order to improve performance of learning and teaching and create new models for active learning. In this context we have outline a comparison between the wireless and wired Local Area Networks (LAN) in four aspects: scalability, reliability, performance and cost for emphasis of advantages and disadvantages between them. In addition, this paper addresses the wireless LAN security issues that must be considered before wireless devices can be used in education scenarios. The paper also describes the safety issues associated with the level of radiation in a wireless LAN environment and clarify the effects on people health, when they are using the wireless devices in general and particularly in education process. In order to the see the practical results of the wireless technologies applications in designing and implementation of a communication infrastructure within an organization I have used a case study done in a Stockholm high school and I have analyzed the solutions adopted and developed here including the benefits of designing and implementation of a wireless LAN in a education environment.

  • 10.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Chen, Liang
    Deficiency of credibility: Bottleneck to e-business in China2008In: INFORMATION MANAGEMENT IN THE MODERN ORGANIZATIONS: TRENDS & SOLUTIONS / [ed] Soliman, KS, GARDEN CITY PARK: INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA , 2008, p. 663-666Conference paper (Refereed)
    Abstract [en]

    In the lost few years, China e-business market has experienced a very difficult adjustment. After surmounting the obstacles of cash flow and commodity flow, credibility construction becomes the next bottleneck to overcome. Therefore the aims of this paper is to analyze the cause for the deficiency of credibility reveal its major impacts on e-business development and suggest further solutions to this problem.

  • 11.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    El Mekawy, Mohamed
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    The Strategic Role of IT: A Case Study of Two Swedish Retail Companies2010In: INFORMATION SYSTEMS: PEOPLE, ORGANIZATIONS, INSTITUTIONS, AND TECHNOLOGIES / [ed] DAtri A; Sacca D, BERLIN: SPRINGER-VERLAG BERLIN , 2010, p. 559-567Conference paper (Refereed)
    Abstract [en]

    The purpose of this paper is to study how IT can play a strategic role in retail business through a case study research approach of two Swedish companies. The main focus in this research approach is looking to examine: (1) how IT supports business and organizational strategies and (2) how business-IT strategies can be aligned. For this purpose we have applied two evaluation frameworks through which we have analyzed the business, organizational and IT strategies and compared business-IT alignment maturity. Finally, we have concluded with a discussion and suggestions for (a) successful relationship between three business, information and organizational strategies and for (b) improving business-IT strategic alignment that will help the IT decision makers in these retail companies to understand in which areas they should act in order to improve the strategic use of IT resources.

  • 12.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    El Mekawy, Mohamed
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Geoinformatics.
    Hodosi, Georg
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Information Technology Leadership in Swedish Leading Multinational Corporations: A WEB SCIENCE PERSPECTIVE, PROCEEDINGS2009In: LECT NOTE ARTIF INTELL, 2009, Vol. 5736, p. 511-522Conference paper (Refereed)
    Abstract [en]

    This paper presents a comparative study of the Chief Information Officer (CIO) role, responsibilities, profile and the IT impact in five leading multinational corporations (MNCs) in Sweden. The first part of the paper comprehends a research review regarding the CIO role, responsibilities and barriers that the CIO is facing today in MNCs with references to the European business environment. After that in the second part of the paper a comparative analysis is provided regarding the CIO role, responsibilities and CIO profile using the Sojer et al. model [25] in the Swedish leading MNCs. Moreover the paper is providing in this part an analysis upon if the CIO is adding value by using Earl and Fenny profile [7]. In the last part of the paper an analysis is done concerning the IT impact in the Swedish MNCs by using McFarlan strategic grid framework [20] together with IT strategies used by the CIOs to support the business operations and strategies. The results of this analysis provide a detail overview that can be usefully for Swedish IT executives or top managers about the development of the CIO role, responsibilities and profile.

  • 13.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    El-Mekawy, Mohamed
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Hodosi, Georg
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Mahmoud, Mahmoud
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Adding value to IT Outsourcing practices in global companies: A case study of Electrolux2008In: INFORMATION MANAGEMENT IN THE MODERN ORGANIZATIONS: TRENDS & SOLUTIONS / [ed] Soliman, KS, GARDEN CITY PARK: INT BUSINESS INFORMATION MANAGEMENT ASSOC-IBIMA , 2008, p. 667-673Conference paper (Refereed)
    Abstract [en]

    In today's business, organizations seek to optimize the use of their global IT resources therefore IT Outsourcing (ITO) is a toot that enables this optimization, especially when resources with specific competence are needed. The purpose of this paper is to examine what can be learned from best practices regarding ITO in case of Electrolux a Swedish leading global company. We have done that by carrying out a critical analysis of the ITO success factors by analyzing different aspects of ITO in case of Electrolux, and also by using transaction cost economics (TCE). Moreover, in our analysis, we have considered as important factors the outsourcing drivers and models and types of outsourcing that we have identified to have a great impact on the IT outsourcing practices and outcomes.

  • 14.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Huang, Yu
    Rizvi, Ali Turab
    KTH, School of Information and Communication Technology (ICT).
    Strategic IT alignment in Swedish public healthcare system2008In: Emerging Technologies And Information Systems For The Knowledge Society, Proceedings / [ed] Lytras, MD; Carroll, JM; Damiani, E; Tennyson, RD, 2008, Vol. 5288, p. 105-113Conference paper (Refereed)
    Abstract [en]

    Information and communication technology (ICT) is not only beneficial for the business sector but has a lot to offer for the public sector as well. in fact, the public sector can benefit the most by the advancement of ICT that it offers numerous potential benefits in terms of improvements for patients, health and elderly care professionals and decision makers. In this context this research paper has studied the healthcare sector in Stockholm and has analyzed if their IT strategy is aligned with the government strategy. During this analysis we have found a lot of models developed for the alignment of business and IT strategy but we haven't found any model for the alignment of IT with the government strategy. Therefore in the analysis we have done in this paper we have proposed an integrated model and used the Swedish healthcare system as a case study in order to see if their IT strategy is aligned with their government's strategy.

  • 15.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Lin, Yifeng
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Hodosi, Georg
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Management Guidelines for Database Developers' Teams in Software Development Projects: knowledge, learning, development and technology for all2009In: Communications in Computer and Information Science , 2009, Vol. 49, p. 377-386Conference paper (Refereed)
    Abstract [en]

    Worldwide job market for database developers (DBDs) is continually increasing in last several years. In some companies, DBDs are organized as a special team (DBDs team) to support other projects and roles. As a new role, the DBDs team is facing a major problem that there are not any management guidelines for them. The team manager does not know which kinds of tasks should be assigned to this team and what practices should be used during DBDs work. Therefore in this paper we have developed a set of management guidelines, which includes 8 fundamental tasks and 17 practices from software development process, by using two methodologies Capability Maturity Model (CMM) and agile software development in particular Serum in order to improve the DBDs team work. Moreover the management guidelines developed here has been complemented with practices from authors' experience in this area and has been evaluated in the case of a software company. The management guidelines for DBD teams presented in this paper could be very usefully for other companies too that are using a DBDs team and could contribute towards an increase of the efficiency of these teams in their work on software development projects.

  • 16.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Man, Yi
    KTH.
    RFID technology applications in mobile payment2007In: Information Management In The Networked Economy: Issues & Solutions / [ed] Soliman, KS, 2007, p. 511-516Conference paper (Refereed)
    Abstract [en]

    In the last years, the development of information and communication technologies has brought significant changes in the business world. In this perspective Radio Frequency Identification (RFID) technology is one of the wireless technologies used mainly to control, detect and track objects that have many applications today mainly in retailing, healthcare and security. On the other hand the RFID applications are numerous but as Jar as we have investigate till now not many studies were done and focus on mobile payment area. In fact in our view we see mobile payment as one of the new set-vices that it could bring a lot of new opportunities to enterprises who are struggling in the drastic competition on the business market and it could also makes people's life much easier and more convenient than before. Meanwhile, most people still feel confused about how to use RFID technology in mobile payment and how RFID technology it could bring benefits to them. For this reason, this paper is looking to analyze different case studies that are mainly focuses on the applications of RFID technology in mobile payment in different countries. Therefore in our analysis we have selected different kinds of applications of RFID technology, such as Stockholm Congestion Charges Project and i-mode Felica of NTT DoCoMo and we have analyzed mainly their benefits together with the advantages and disadvantages of their use in that particular area of application.

  • 17.
    Rusu, Lazar
    et al.
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    Sobaih, El-Mekawy Mohamed
    Haseeb, Nabeel Ahmad
    KTH, School of Information and Communication Technology (ICT), Computer and Systems Sciences, DSV.
    ERP systems implementation: Characteristics and critical success factors: A case study of Electrolux2007In: Information Management In The Networked Economy: Issues & Solutions / [ed] Soliman, KS, 2007, p. 501-508Conference paper (Refereed)
    Abstract [en]

    The new era of business information systems promises a sagacity of information flow among different modules and departments within an organization. In this context Enterprise Resource Planning (ERP) systems or enterprise systems are playing today a crucial part and their advantages and benefits gained are noteworthy. Therefore the paper has analyzed and identified which are the key aspects of the ERP systems implementation such as their critical success factors and their characteristics using as a case study Electrolux that has continue to maintain their strategic advantage on the business market in spite that the competitors have implemented global ERP systems versus lite local ERP systems implemented by Electrolux. Based upon the review of other ERP systems implementation out research has looked mainly to highlight the processes streamlined by using local ERP systems that are integrated now in Electrolux which is in fact a global organisation. The main research questions addressed in the paper were looking to: (1) Highlight the characteristics of the ERP systems that are essential for any enterprise system and in particular in the case of Electrolux ERP system; (2) The examination of the different critical success factors of an ERP system implementation in order to improve the organization business information flow: (3) The investigation of how can organizations improve their practices in successfully implementation of their ERP systems. Finally the research paper it is analyzing why in the designing phase of different processes, it is important to involve both the customers and the users with their needs which in case of Electrolux has due to the increased of their benefits from ERP systems implementation locally.

  • 18.
    Çelaj, Ilir
    et al.
    KTH, School of Information and Communication Technology (ICT).
    Rusu, Lazar
    IT Outsourcing Relationships in Swedish Public Organizations2014In: PERSPECTIVES IN BUSINESS INFORMATICS RESEARCH, BIR 2014 / [ed] Johansson, B; Andersson, B; Holmberg, N, 2014, Vol. 194, p. 15-29Conference paper (Refereed)
    Abstract [en]

    Information technology (IT) is not only beneficial for the private sector but has a lot to offer for the public sector as well. However, most of the studies in IT outsourcing relationships consider only the private sector and do not pay attention to the public sector. In this context, the research has looked to determine the influential factors in IT outsourcing relationships in Swedish public organizations like are Swedish municipalities and classified them according to the importance. The research methodology used has included a survey among IT outsourcing decision makers from Swedish municipalities and a case study in a Swedish municipality. The survey has revealed that trust, cooperation, commitment, communication, and flexibility are the top five most important factors which are influencing the provider-recipient IT outsourcing relationship in Swedish municipalities. While the case study has revealed that all the factors that were identified during the literature review are influencing the provider-recipient IT outsourcing relationship in Swedish municipalities plus the identification of two new factors which are legislation and economy/money.

1 - 18 of 18
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