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  • 1.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Fili, Andreas
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Conflicts in business angel networks: An evolutionary perspective2007Conference paper (Other academic)
  • 2.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Fili, Andreas
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    Umeå universitet.
    Innovation and entrepreneurship in local savings banks in Sweden: Revitalizing local capital markets2013Conference paper (Refereed)
  • 3.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Bankers finansiering av små och medelstora företag2009In: Finanssektorns rolli samhällsbyggandet / [ed] Eriksson, Kent och Söderberg, Inga-Lill, SparbanksAkademin , 2009, 1, p. 50-55Chapter in book (Other academic)
  • 4.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Crisis management: Entrepreneurship and social capital in local business communities2004Conference paper (Other academic)
  • 5.
    Berggren, Björn
    et al.
    Uppsala University.
    Lundahl, Nicolaus
    KTH, Superseded Departments, Infrastructure.
    Silver, Lars
    Uppsala University.
    Vegholm, Fatima
    KTH, Superseded Departments, Infrastructure.
    Norrtäljeprojektet - En lägesrapport2004Report (Other academic)
  • 6.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The influence of banks' advice to SMEs on customer satisfaction: The case for regulation2010In: International Journal of Services and Operations Management, ISSN 1744-2370, Vol. 7, no 2, p. 200-214Article in journal (Refereed)
  • 7.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    You will get what you give: Entrepreneurs' images of their advisors2005Conference paper (Other academic)
  • 8.
    Berggren, Björn
    et al.
    Department of Business Studies, Uppsala University.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    Department of Business Studies, Uppsala University.
    Control aversion and the search for external financing in Swedish SMEs2000In: Small Business Economics, ISSN 0921-898X, E-ISSN 1573-0913, Vol. 15, no 3, p. 233-242Article in journal (Refereed)
    Abstract [en]

    The discussion on growth (see Storey, 1997) and control aversion (Cressy, 1995; Chittenden et al., 1996; Cressy and Olofsson, 1996) in small and medium sized firms has been attracting an increasing amount of attention. Our purpose in this article is to identify under what circumstances small and medium sized firms are prepared to accept outside control in the business firm in order to grow. In the article it is argued that technology development, financial strength, size and perceived need to grow, change firms attitudes towards external financiers. The change in attitude towards more openness eventually leads to an actual behaviour where the principals choose to apply for external finance in the form of bank loans. A linear structural equation modelling program, LISREL, is used to analyse a sample of 281 Swedish firms. The firms all have less than 200 employees, and the sample includes both manufacturing and service firms.

  • 9.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Do too many cooks spoil the broth?: The effect of syndication on the performance of venture capitalists' portfolio firms in Sweden2006In: Regional Frontiers of Entrepreneurship Research 2006: Proceedings of the 3rd International AGSE Entrepreneurship Research Exchange / [ed] L. Murry Gillin, 2006, p. 778-779Conference paper (Other academic)
  • 10.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Financing entrepreneurship in different regions: The failure to decentralize financing to regional centres in Sweden2004Conference paper (Other academic)
  • 11.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Olofsson, Christer
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Learning to handle control aversion1999Conference paper (Refereed)
  • 12.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Syndication in the venture capital industry during different stages of the business cycle2005Conference paper (Other academic)
    Abstract [en]

    In this paper we describe and analyse the development of the Swedish venture capital industryand its syndication pattern during the years 1996–2004. These nine years can be divided intothree different stages in the business cycle. The period from 1996-1998 is considered to be aperiod of moderate growth, where the Swedish economy and capital market was stillrecovering from the crisis in the early 1990s. The level of investment and syndication wasrelatively low in comparison with the following years and the primary reason for syndicationwas that of sharing risks. In the overheated Swedish economy between 1999 and 2001 supplyof capital to early stage investments were plentiful and new venture capital firms entered themarket every month. Since capital was plentiful the investors was in constant search for newventures to invest in which made it easy for venture capitalists to find syndication partners fortheir second round financing at a good valuation. After the drastic downturn in the venturecapital industry in 2001 the level of investments was relatively low during 2002–2004. In all,the total number of investment during the period 2002–2004 was lower than during 2001.Furthermore, the investments during this period were to a large extent in the form ofsyndication. During the shake out period, the survivors of the industry were more prone to do first round syndications again. The sharing of monitoring costs and risk sharing were the mostcommon reasons for syndication in this period.

  • 13.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The development of the venture capital industry in Sweden2005Conference paper (Other academic)
  • 14.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    SLU.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The effect of business cycles on entrepreneurial control aversion and the search for external financing in SMEs2009Conference paper (Refereed)
  • 15.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The effect of business cycles on entrepreneurial control aversion and the search for external financing in SMEs2009In: International Journal of Business Strategy, ISSN 1553-9563, Vol. 9, no 2, p. 33-47Article in journal (Refereed)
    Abstract [en]

    This paper analyzes how different stages of the business cycle influence of level of control aversion displayed by entrepreneurs and how a changing economic climate affects financial search activity among small and medium-sized enterprises (SMEs). By using empirical data from three postal surveys, we analyze the financial search behavior of SMEs in Sweden of a ten-year period, 1991-200. We use a cluster analysis based on the level of control aversion displayed by the entrepreneurs and arrive at a four-cluster solution. The results show that when the economy turns downward, entrepreneurs are forced to become more active in searching for additional sources of finance. When the economy recovers, the control-averse entrepreneurs reduce their efforts in trying to obtain external financing. We also find that SMEs in rural areas have greater difficulties in attracting external financing than do SMEs in metropolitan areas.

    It might not be possible to generalize this study to other settings because it is based on the Swedish cultural and legal context. Nevertheless, we believe that the situation faced by entrepreneurs in different stages of the business cycle is fundamentally the same, irrespective of context. This study provides evidence that policymakers need to take into account the comparative advantages and roles of various financiers in the financial infrastructure surrounding SMEs. This paper fulfills an important role in analyzing the effect of a changing economic climate on the level of control aversion among entrepreneurs.

  • 16.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    SLU.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The effect of syndication on the performance of venture capitalists’ portfolio firms: The Swedish case2009Conference paper (Refereed)
  • 17.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The effect of syndication on the performance of venture capitalists' portfolio firms: The Swedish case2010In: Journal of International Finance and Economics, ISSN 1555-6336, Vol. 10, no 1, p. 100-109Article in journal (Refereed)
  • 18.
    Berggren, Björn
    et al.
    Uppsala universitet.
    Olofsson, Christer
    Department of Economics, Swedish University of Agricultural Sciences.
    Silver, Lars
    Uppsala University.
    The long road to freedom - The impact of business cycles on control aversion among entrepreneurs2004Conference paper (Other academic)
  • 19.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Financing entrepreneurship in different regions: The failure to decentralise financing to regional centres in Sweden2010In: Journal of Small Business and Enterprise Development, ISSN 1462-6004, E-ISSN 1758-7840, Vol. 17, no 2, p. 230-246Article in journal (Refereed)
    Abstract [en]

    Purpose: The purpose of the paper is to analyse the financial search behaviour of small and medium-sized enterprises (SMEs) in different regions and the perceived importance of different external financiers for these firms. Design/methodology/approach: A postal survey targeting the chief executive officers (CEOs) of 459 SMEs was distributed indifferent regions of Sweden. Findings: Large differences exist in the financial search behaviour exhibited by firms in the four different types of regions. In the metropolitan areas, firms are more active in searching for new owners, especially professional investors. In smaller municipalities, banks dominate as the most important financier. Research limitations/implications: The study might not be generalised for other settings because it was carried out in Sweden. Furthermore, the regional types used might cause some concern as to whether the findings can be generalised. Practical implications: Thestudy provides evidence that policies need to be tailor-made for different regionsbecause the predominant type of financier differs greatly between regions. The findings also emphasise the need for policymakers to focus on equity gap issues in regionalcentres. Originality/value: The paper fulfils an important role in elaborating on the use and importance of different types of financing in various regions.

  • 20.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Regelverkens inverkan på mindre företags möjligheter att få finansiering2007Report (Other (popular science, discussion, etc.))
  • 21.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The effect of bridging networks on entrepreneurial activity: The rational-legal framework and embeddedness in local social capital networks2009In: Journal of Enterprising Communities: People and Places in the Global Economy, ISSN 1750-6204, E-ISSN 1750-6212, Vol. 3, no 2, p. 125-137Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to analyse the role of social capital and bridgingnetworks on entrepreneurial activity in three different regions in Sweden. Design/methodology/approach: The empirical base of the paper comprises 120 in-depth interviews with entrepreneurs and other stakeholders in three municipalities in Sweden, statistical data from Statistics Sweden and a large postal survey conducted by theConfederation of Swedish Enterprises. Findings: The bridging networks between localcivil servants and local politicians on the one hand and entrepreneurs on the other are pivotal for the development of an entrepreneurial community. Research limitations/implications: Despite the same rational-legal framework, this paper shows how the cognitive dimension of social capital influences the level of entrepreneurship in three municipalities. The importance of bridging networks is also highlighted. Practical implications: An open channel of communication between politicians and entrepreneurs allows the former to gain legitimacy in the eyes of the latter. By widening the network, more actors are involved in local and regional development, thereby raising the level of competence and resources. Originality/value: Using three different sets of data, this paper offers a deeper understanding into the complex nature of bridging networks between politics and business.

  • 22.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The role of business opportunity mediators in the entrepreneurial process2006In: Managing Opportunity Development in Business Networks / [ed] Hadjikhani, Amjad and Johanson, Jan, Cambridge University Press, 2006, 1, p. 235-249Chapter in book (Other academic)
  • 23.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Utvecklingen av det finansiella systemet: Konsekvenser för finansieringen av små och medelstora företag i Sverige2009In: Finanssektorns roll i samhällsbyggandet / [ed] Eriksson, Kent och Söderberg, Inga-Lill, SparbanksAkademin , 2009, 1, p. 132-137Chapter in book (Other academic)
  • 24.
    Berggren, Björn
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Yildiz Dag, Sussi
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Eriksson, Kent
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Hermansson, Cecilia
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Karolin, Birgitta
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Nilsson, Daniel
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Tapper Hoel, Jenni
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Affärer mellan kunder och bank- och finansföretag2006In: Utveckling av kundrelationer i bank- och finansmarknader / [ed] Eriksson, Kent, Studentlitteratur , 2006, 1, p. 13-16Chapter in book (Other academic)
  • 25.
    Fili, Andreas
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    Umeå School of Business and Economics, Umeå University.
    The impact of financial capital, human capital and social capital on the evolution of Business Angel Networks2013In: International Journal of Corporate Governance, ISSN 1754-3037, E-ISSN 1754-3045, Vol. 4, no 3, p. 209-228Article in journal (Refereed)
    Abstract [en]

    Business angels are very important for the growth and development of start–ups as they contribute much needed capital and competence to these firms. During the past decades the formation and growth of Business Angel Networks (BANs) has become an increasingly common phenomenon and an important issue for policy–makers in most Western economies. In this paper, we follow the inception and development of three local BANs. The data in this paper come from in–depth interviews with the founders of the networks as well as bankers, civil servants, entrepreneurs and local politicians. The results indicate that capital alone will not guarantee success in a BAN rather it is a combination of the financial capital, human capital and social capital among the founding partners of the network.

  • 26.
    Fili, Andreas
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin. KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin. KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    The influence of strategy on survival and growth in business angel networks in Sweden2011Conference paper (Other academic)
  • 27.
    Lundahl, Nicolaus
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Lokala små och medelstora företag: Hur använder de sina styrelser och hur är de sammansatta?2003Conference paper (Refereed)
  • 28.
    Lundahl, Nicolaus
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Accepting the unacceptable: Institutional and behavioral patterns in advising small and medium sized firms2005Conference paper (Other academic)
    Abstract [en]

    Although a majority of all small and medium sized enterprises (SMEs) need advice thepreparedness to accept advice among SMEs is often low. In what we call the formalinstitutionalized advice setting the SME owner finds him- or herself in a setting where thedispositions have been set before hand. In this system the main institutional context is that ofstandardization, formalized interaction and bureaucratic interaction processes. In this paperwe investigate how banks, as one of the actors belonging to the formal institutionalized advicesetting, are perceived as advisors by Swedish SMEs. The empirical material upon which ourhypotheses will be tested emanates from a survey targeting the CEOs of 1130 randomlysampled Swedish SMEs with up to 200 employees. A total of 343 surveys were returnedgiving a response rate of 30.4 percent. LISREL, which is a structural equation modelingmethod, was used to analyze the survey data. The findings indicate that the failure of banks,and other actors belonging to the formal institutionalized advice setting, in providing advicecan be found in the type of interaction they conduct with SMEs. These organizations areinstitutionalized in a way that does not correspond well to the type of behavior shown bySMEs. However, these actors have the potential to become better SME advisors. This couldbe achieved if the principles of non-standardization, non-formalization and personalresponsibility were to be advocated and followed by those in charge of SME interaction inthese organizations.

  • 29.
    Lundahl, Nicolaus
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Money talks: bör banker engagera sig i kvalificerad rådgivning?2006In: Utveckling av kundrelationer inom bank- och finansmarknader / [ed] Kent Eriksson, 2006, 1, p. 187-210Chapter in book (Other academic)
  • 30.
    Lundahl, Nicolaus
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    In pursuit of key drivers of customer satisfaction in the SME-bank relationship2008In: Proceedings of the 5th International AGSE Entrepreneurship Research Exchange / [ed] L. Murray Gillin, 2008, p. 671-682Conference paper (Refereed)
    Abstract [en]

    In this study we have used ordinal logictics regression to identify key factors affectingcustomer satisfaction. In particular, the aim is to clarify whether SME satisfaction with theirbank is mainly related to core organisational capabilities of banks or if there is a significantrelationship aspect that needs to be covered as well. In this study we found customersatisfaction to be related to organisational as well as to relational factors. Organisationalfactors such as the banks’ ability to provide financing at reasonble conditions and theperceived focus of the banks on their products were found to affect SMEs satisfaction. Onthe relational dimension we found that personal banking relationship and the perceivedfeeling of customers of being able to turn to their bank also in times of difficulties have apositive effect on SMEs satisfaction.

  • 31.
    Lundahl, Nicolaus
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Technical and functional determinants of customer satisfaction in the bank-SME relationship2009In: Managing Service Quality, ISSN 0960-4529, E-ISSN 1758-8030, Vol. 19, no 5, p. 581-594Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this study is to investigate the influence of the technical and functional dimensions of service management on customer satisfaction in the bank-SME relationship. Design/methodology/approach - An ordinal logistic regression analysis is used to examine a total of 221 responses to a questionnaire distributed to small and medium-sized enterprises (SMEs) in Sweden. Findings - Both the technical and the functional dimensions of service management were shown to correlate with customer satisfaction. Thus, SMEs seem to evaluate their banking relationship not only on the basis of the effectiveness and quality of banks' service outcomes but also on the care and manner in which the bankers deliver services. Research limitations/implications - The study shows that relationship variables, such as personal interaction is a strong determinant for customer satisfaction in the bank-SME relationship. Hence, there is a need for banks to focus training on understanding the issues of SMEs on a broader scale rather than solely on the sale of individual products. Originality/value - The study examines both the technical and functional dimensions of service management in the bank-SME relationship. Because most researchers treat ordinal scales as continuous variables, stronger conclusions can thus be drawn from the ordinal regression analysis performed here.

  • 32.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Perspectives on organisational change: The struggle between dominating and residual cultures in savings banks2009In: Corporate Communications. An International Journal, ISSN 1356-3289, E-ISSN 1758-6046, Vol. 14, no 4, p. 369-388Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of the paper is to investigate identity change in savings banks. The savings bank movement is gradually shifting from a residual culture of using the bank to promote savings, into a dominant culture closely resembling commercial banks. Design/methodology/approach - Theory draws on key research in the field of organisational change and corporate identity. A qualitative methodology is used to investigate a large portion of the savings banks movement in Sweden. Findings - The shift in culture is a result of decreasing values of original visions, a process of commercialising the savings bank idea and increasing chief executive officer (CEO) influence and professionalisation. Research limitations/implications - The results are primarily applicable for savings banks. Practical implications - The paper shows the ongoing changes in the savings bank community and the effects of these changes on critical stakeholders. In particular, the important role of CEOs in non-profit organisations is illustrated and discussed. Originality/value - Few studies focus on change in culture and the consequences for stakeholder relations. There is no prior study on savings banks and organisational change.

  • 33.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    The dissolution of corporate identity: Identity crisis in savings banks2010In: Corporate Communications. An International Journal, ISSN 1356-3289, E-ISSN 1758-6046, Vol. 14, no 4, p. 369-388Article in journal (Refereed)
  • 34.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance. KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The identity of savings banks: an introduction2009In: Microfinance: Towards a small-scale solution for increased Swedish welfare / [ed] Söderberg, I-L., Sparbanksakademin , 2009Chapter in book (Other academic)
  • 35.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Commercial real estate and business angel activity2009Conference paper (Refereed)
    Abstract [en]

    Business angels are far more important in promoting the growth of young knowledge-based entrepreneurial firms than any other private equity financiers (Mason and Harrison 2000; Aernoudt and Erikson 2002, Reynolds et al 2002). The encouragement of business angel investments is therefore a core issue for public policy. One of the key issues in business angel research is why individuals engage in business angel activities. Business angels are known to not only to focus on capital generation, as altruistic motives are important as is the general appreciation of aiding new entrepreneurs (Paul et al 2003). There is also a connection between business angel activity and the generation of local social capital. Business angel networks include successful entrepreneurs that engage in business angel networks for social capital purposes (Reitan and Sörheim 2000). These business angels often have a significant holding of local commercial real estate. This study is an in depth study of business angels and the role commercial real estate has on the willingness to become a business angel. The study adds to business angel research and real estate property research the perspective that for some business angel investors the business angel community enhances their possibilities to generate business for their commercial real estate properties. The study will use a combined business angel theory and social capital theory in order to conceptually investigate the connection between commercial real estate and business angel activity.

  • 36.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The close relationship strategy: Corporate brand development in banking2009In: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 17, no 4, p. 289-300Article in journal (Refereed)
    Abstract [en]

    The purpose of the paper is to analyze how different dimensions of the relationship between banks and small to medium-sized enterprises (SME) influence the SMEs’ loyalty towards the banks. A survey was administered to 1024 CEOs of Swedish SMEs. In the questionnaire, a number of aspects of the relationship with the bank were examined, especially how banks contribute to the development of the SMEs, and how this affects the SMEs’ loyalty. This paper posits The Close Relationship Strategy, which implies that by being more active in the relationship, banks could create more satisfied and loyal SME customers. The study has relevance for banks that are trying to develop their corporate brands through a closer relationship with SMEs. The paper provides a framework for understanding how banks can achieve customer loyalty and develop their brands by focusing on important aspects of the relationship with their SME customers. This study provides important insights into SMEs’ perceptions of their banks’ capacity to deliver meaningful advice, and how a positive relationship can create more loyal customers.

  • 37.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The impact of investment readiness on investor commitment and market accessibility in SMEs2010In: Journal of Small Business and Entrepreneurship, ISSN 0827-6331, E-ISSN 2169-2610, Vol. 23, no 1, p. 81-95Article in journal (Refereed)
  • 38.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Lundahl, Nicolaus
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Berggren, Björn
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Strategy selection in business angel networks: Venture capital strategy and entrepreneurial business angel strategy2011In: Network strategies for regional growth / [ed] Johanson, M and Lundberg, H., Palgrave Macmillan, 2011, 1, p. 185-206Chapter in book (Other academic)
  • 39.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Assessing small firms business networks: banks evaluation of market positioning2006Conference paper (Refereed)
  • 40.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The dyadic bank-SME relationship: Customer adaptation in interaction, role and organisation2009In: Journal of Small Business and Enterprise Development, ISSN 1462-6004, E-ISSN 1758-7840, Vol. 16, no 4, p. 615--627Article in journal (Refereed)
    Abstract [en]

    Purpose: This paper aims to emphasise the theory of adaptation in the analysis of banks' ability to meet the needs of their SME customers. This analysis involves examining the interaction process between the two parties, determining how the role of bankers is perceived and studying how banks as organisations function. Design/methodology/approach: In the study a total of 60 interviews are conducted, of which 45 are conducted with SME owners. For this specific study, data drawn from in depth interviews conducted with SME owners and with bankers are presented. Findings: The following main factors affect the adaptation process and can help explain the difficulties of banks to adapt to their SME customers: the lack of communication and contact in the interaction process, the lack of knowledge and competence of individual bankers as regards their customers' specific businesses and the centralised and standardised system that prevails within the banking organisation. Also, in this study it is found that the organisational structure influences how individual bankers perceive themselves and their ability to adapt to the needs of SMEs, which in turn affects the individual bankers' adaptability when interacting with their SME customers. Originality/value: To the best of the authors' knowledge, adaptation has not been examined in relation to the concepts of interaction, role and organisation, or within the banking industry

  • 41.
    Silver, Lars
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    Vegholm, Fatima
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Banking and Finance.
    The impact of the enabling organization on customer satisfaction: banks and their small business customers2005Conference paper (Refereed)
  • 42.
    Vegholm, Fatima
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Local banks' assessment of SME firms' business networksIn: Networks in Regional Development / [ed] Martin JohanssonChapter in book (Other academic)
  • 43.
    Vegholm, Fatima
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    The impact of corporate fairness on the bank-SME relationship2008In: Journal of Financial Regulation and Compliance, ISSN 1358-1988, E-ISSN 1740-0279, Vol. 16, no 4, p. 352-364Article in journal (Refereed)
  • 44.
    Vegholm, Fatima
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Silver, Lars
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Eriksson, Kent
    KTH, School of Architecture and the Built Environment (ABE), Centres, Centre for Banking and Finance, Cefin.
    Market incongruences in bank-SME relationships: A case study of two international entrepreneurs and their bankIn: International Journal of Bank Marketing, ISSN 0265-2323, E-ISSN 1758-5937Article in journal (Other academic)
1 - 44 of 44
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