Change search
Refine search result
1 - 43 of 43
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Rows per page
  • 5
  • 10
  • 20
  • 50
  • 100
  • 250
Sort
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
  • Standard (Relevance)
  • Author A-Ö
  • Author Ö-A
  • Title A-Ö
  • Title Ö-A
  • Publication type A-Ö
  • Publication type Ö-A
  • Issued (Oldest first)
  • Issued (Newest first)
  • Created (Oldest first)
  • Created (Newest first)
  • Last updated (Oldest first)
  • Last updated (Newest first)
  • Disputation date (earliest first)
  • Disputation date (latest first)
Select
The maximal number of hits you can export is 250. When you want to export more records please use the Create feeds function.
  • 1. Bengtsson, Lars
    et al.
    Ivarsen, Ove
    UsersAward.
    Lind, Torbjörn
    UsersAward.
    Olve, Nils-Göran
    Sandblad, Bengt
    Uppsala Universitet och UsersAwards forskarpanel.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Nya initiativ för användbarhetsarbetet: en pejling av behovet hos UsersAwards olika interessentgrupper2009Report (Other academic)
  • 2. Demir, R.
    et al.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Öhrwall Rönnbäck, A.
    A reflection on Openness in Collaborative Product Development2011In: Proceedings of the 4th ISPIM Innovation Symposium, 2011Conference paper (Refereed)
  • 3.
    Frykholm, Oscar
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Lantz, Ann
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Groth, Kristina
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Medicine meets engineering in cooperative design of collaborative decision-supportive system2010In: IEEE 23rd International Symposium on Computer-Based Medical Systems (CBMS), Perth, WA: IEEE conference proceedings, 2010, p. 116-121Conference paper (Refereed)
    Abstract [en]

    Researchers in Human-Computer Interaction have worked together with physicians to specify and create prototypes of a system to be used primarily during multi-disciplinary team meetings. Physicians will use the system to aggregate and present relevant patient information during discussions on diagnosis and treatment, and also to coordinate the cases during the patient care pathway. In this paper we present the cooperative design process and activities conducted within the project. The results are two-fold; we report on the progress of creating the decision-supportive system, and describe how the physicians experience the design process. The design activities have made the physicians reflect on: the lack or loss of patient information, how patient information can be improved, break-downs in their work process, how they learn from each other, and the design methodology itself.

  • 4.
    Grünloh, Christiane
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID. Cologne University of Applied Sciences, Institute of Informatics.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Hartmann, Gerhard
    Cologne University of Applied Sciences, Institute of Informatics.
    Gulliksen, Jan
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Using Online Reviews as Narratives to Evoke Designer’s Empathy2015In: 15th IFIP TC 13 International Conference on Human–Computer Interaction, Springer Berlin/Heidelberg, 2015, p. 298-315Conference paper (Refereed)
    Abstract [en]

    Gathering health-related data is quite easy, but visualizing them in a meaningful way remains challenging, especially when the application domain is very complex. Research suggests that empathy can facilitate the design process and that narratives can help to create an empathic encounter between designers and the prospective users. We conducted an exploratory quasi-experiment in order to explore whether narratives in form of online reviews are able to evoke designer’s empathy when developing an online platform for a direct-to-consumer genetic testing service. The results suggest that the narratives can help designers to engage with and take the perspective of the prospective user, who is then represented in more detail. Lacking narratives from real people leaves the designers to their own imagination, which can lead to the use of rather abstract stereotypes that do not enable an understanding of the user, but affect the subsequent design decisions.

  • 5.
    Hyppönen, Hannele
    et al.
    Information Department, National Institute for Health and Welfare, Helsinki, Finland.
    Ammenwerth, Elske
    University for Health Sciences, Medical Informatics and Technology (UMIT), Hall in Tyrol, Austr i a.
    Nøhr, Christian
    Department of Development and Planning, Aalborg, Denmark.
    Faxvaag, Arild
    Norwegian Research Centre for Electronic Patient Records, Trondheim, Norway.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    eHealth indicators: results of an expert workshop2012In: Studies in Health Technology and Informatics, Volume 180: Quality of Life through Quality of Information, I O S Press , 2012, p. 328-332Conference paper (Refereed)
    Abstract [en]

    eHealth indicators are needed to measure defined aspects of national eHealth implementations. However, until now, eHealth indicators are ambiguous or unclear. Therefore, an expert workshop "Towards an International Minimum Dataset for Monitoring National Health Information System Implementations" was organized. The objective was to develop ideas for a minimum eHealth indicator set. The proposed ideas for indicators were classified based on EUnetHTA and De-Lone & McClean, and classification was compared with health IT evaluation criteria classification by Ammenwerth & Keizer. Analysis of the workshop results emphasized the need for a common methodological framework for defining and classifying eHealth indicators. It also showed the importance of setting the indicators into context. The results will benefit policy makers, developers and researchers in pursuit of provision and use of evidence in management of eHealth systems.

  • 6. Hyppönen, Hannele
    et al.
    Faxvaag, Arild
    Gilstad, Heidi
    Hardardottir, Gudrun
    Jerlvall, Lars
    Kangas, Maarit
    Koch, Sabine
    Nøhr, Christian
    Pehrsson, Thomas
    Reponen, Jarmo
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Vimarlund, Vivian
    Nordic EHealth Indicators: Organisation of Research, First Results and the plan for the future2013Book (Other academic)
  • 7.
    Ivarsen, Ove
    et al.
    UsersAward.
    Lind, Torbjörn
    UsersAward, Stockholm, Sweden.
    Olve, Nils-Göran
    Sandblad, Bengt
    Uppsala Universitet.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Slutrapport UsersAward2: Utvecklad kvalitetssäkring av IT-användning2011Report (Refereed)
  • 8.
    Lantz, Ann
    et al.
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Cerratto Pargman, Teresa
    KTH, Superseded Departments, Computer and Systems Sciences, DSV.
    Walldius, Åke
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Can the genre perspective help designers envision how videoconference systems actually are used?2004In: Work with Computing Systems / [ed] H. M. Khalid, M. G. Helander and A. W. Yeo, 2004, p. 888-893Conference paper (Refereed)
  • 9.
    Lantz, Ann
    et al.
    KTH, School of Electrical Engineering and Computer Science (EECS), Media Technology and Interaction Design, MID.
    Gulliksen, Jan
    KTH, School of Electrical Engineering and Computer Science (EECS), Media Technology and Interaction Design, MID.
    Walldius, Åke
    KTH, School of Electrical Engineering and Computer Science (EECS), Media Technology and Interaction Design, MID.
    Sandblad, Bengt
    IT Uppsala universitet.
    Åborg, Carl
    Psykologiska institutionen, Uppsala universitet.
    Digitaliseringen och arbetsmiljön2018 (ed. 1:1)Book (Other (popular science, discussion, etc.))
  • 10. Lazar, J.
    et al.
    Abascal, J.
    Barbosa, S.
    Barksdale, J.
    Friedman, B.
    Grossklags, J.
    Gulliksen, Jan
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Johnson, J.
    McEwan, T.
    Martínez-Normand, L.
    Michalk, W.
    Tsai, J.
    Van Der Veer, G.
    Von Axelson, H.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Whitney, G.
    Winckler, M.
    Wulf, V.
    Churchill, E. F.
    Cranor, L.
    Davis, J.
    Hedge, A.
    Hochheiser, H.
    Hourcade, J. P.
    Lewis, C.
    Nathan, L.
    Paterno, F.
    Reid, B.
    Quesenbery, W.
    Selker, T.
    Wentz, B.
    Human-computer interaction and international public policymaking: A framework for understanding and taking future actions2015In: Foundations and Trends in Human-Computer Interaction, ISSN 1551-3955, Vol. 9, no 2, p. 69-149Article in journal (Refereed)
    Abstract [en]

    This monograph lays out a discussion framework for understanding the role of human-computer interaction (HCI) in public policymaking. We take an international view, discussing potential areas for research and application, and their potential for impact. Little has been written about the intersection of HCI and public policy; existing reports typically focus on one specific policy issue or incident. To date, there has been no overarching view of the areas of existing impact and potential impact. We have begun that analysis and argue here that such a global view is needed. Our aims are to provide a solid foundation for discussion, cooperation and collaborative interaction, and to outline future programs of activity. The five sections of this report provide relevant background along with a preliminary version of what we expect to be an evolving framework. Sections 1 and 2 provides an introduction to HCI and public policy. Section 3 discusses how HCI already informs public policy, with representative examples. Section 4 discusses how public policy influences HCI and provides representative public policy areas relevant to HCI, where HCI could have even more impact in the future: (i) laws, regulations, and guidelines for HCI research, (ii) HCI research assessments, (iii) research funding, (iv) laws for interface design - accessibility and language, (v) data privacy laws and regulations, (vi) intellectual property, and (vii) laws and regulations in specific sectors. There is a striking difference between where the HCI community has had impact (Section 3) and the many areas of potential involvement (Section 4). Section 5 a framework for action by the HCI community in public policy internationally. This monograph summarizes the observations and recommendations from a daylong workshop at the CHI 2013 conference in Paris, France. The workshop invited the community's perspectives regarding the intersection of governmental policies, international and domestic standards, recent HCI research discoveries, and emergent considerations and challenges. It also incorporates contributions made after the workshop by workshop participants and by individuals who were unable to participate in the workshop but whose work and interests were highly related and relevant.

  • 11.
    Lind, Torbjörn
    et al.
    UsersAward, Stockholm, Sweden.
    Olve, Nils-Göran
    Linköping university, Linköping, Sweden.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Införandemetod, användardeltagande och innovationsförmåga – rapport om ett påbörjat FoI-projekt2008Conference paper (Other academic)
  • 12.
    Lind, Torbjörn
    et al.
    UsersAward AB.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC).
    Certifieringsprotokoll User Certified 2006 Monitor Industriutveckling AB: Användarnas certifiering 20062007Report (Other academic)
  • 13. Lind, Torbjörn
    et al.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC).
    Certifieringsprotokoll User Certified 2006 TakeCare Journalsystem: Användarnas certifiering 20062009Other (Other academic)
  • 14.
    Pargman, Daniel
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Eriksson, Elina
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    HCI in a World of Limitations: Addressing the Social Resilience of Computing2013In: Post-Sustainability - A CHI 2013 Sustainability Community Workshop, 2013, Vol. 27Conference paper (Other academic)
    Abstract [en]

    Most computer scientistsand practitioners assume that we live in a world of possibilities and that inexorable forces of technological development will help bring us a future of increased wellbeing and of growing economic prosperity. An increasing number of scientists however point at the triple crisis(ecology, economy, energy) and imagine radically different futures based not on expansion and possibilities, but on limitations and/or decline. We propose that a broad program should be formulated that takes biophysical and economic limitations as its starting point and outline some areas that are paramount for HCI to come to grips with.

  • 15.
    Sundblad, Yngve
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Walldius, ÅkeKTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Proceedings of UITQ 2005: User-driven IT Design and Quality Assurance2006Conference proceedings (editor) (Refereed)
  • 16.
    Tengblad, Per
    et al.
    ATK - Arbetsliv.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Användningsdriven utveckling av IT i arbetslivet: Effektvärdering av tjugo års forskning och utveckling kring arbetslivets användning av IT2007Book (Refereed)
  • 17.
    Tobiasson, Helena
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Hedman, Anders
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Designing for Active Life: Moving and Being Moved Together with Dementia Patients2015In: International Journal of Design, ISSN 1991-3761, Vol. 9, no 3, p. 47-62Article in journal (Refereed)
    Abstract [en]

    Life for older people with dementia tends to be inactive. This paper reports on two case studies in which exercise games (exergames) were introduced in dementia special care units with a focus on patients’ well-being. The first case used a participatory design (PD) approach to engage the patients as users in the process. The results highlight the patients’ enjoyment in playing these games in a socially encouraging environment. We have found that exergames in dementia care provide patients with the well-documented health benefits of physical activity and also result in social and cognitive benefits. The results indicate that the notions of games/competition, social interaction, physical activity and challenges are valuable ingredients when designing for the well-being of older people who suffer from moderate to severe dementia.

  • 18.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Numerical Analysis and Computer Science, NADA.
    Collecting, Storing, and Sharing Memorable Lessons about User Approved Software2006Conference paper (Other academic)
  • 19.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Combining software vendor quality declarations with user questionnaires and interviews – the UsersAward experience2010Conference paper (Other academic)
  • 20.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Influencing the Usability of Workplace IT systems: the Interplay between HCI and Policymaking in a Swedish R&D Program2013Conference paper (Other academic)
  • 21.
    Walldius, Åke
    Stockholm University.
    Patterns of Recollection: The Documentary Meets Digital Media2001Book (Refereed)
  • 22.
    Walldius, Åke
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Shared 3-D workplace exhibitions as sites for community meetings2001In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 20, no 2, p. 91-99Article in journal (Refereed)
    Abstract [en]

    Information exchange and communication in large, distributed organizations is a research project aimed at designing and testing shared, 3-D exhibition environments for geographically dispersed organizations. The research is associated with a long-term project sponsored by the National Swedish Trade Union Confederation (LO) in which a network for the exchange of organizational skills is created. The research project has tested the usefulness of 3-D environments as an extension of other communication services used in the LO-network, such as regional conferences, printed newsletters, email, electronic discussion forums, and websites. Two design workshops have been arranged in which 17 network members have learned how to build and navigate in the 3-D environment. The workshops resulted in the construction of an exhibition area where different design ideas were tested. Feedback from members was documented in videotaped interviews and an indication of the positive response is given through the groups ongoing additions to the exhibition site.

  • 23.
    Walldius, Åke
    KTH, School of Computer Science and Communication (CSC).
    Visual diaries: Revival of a Documentary Form in Digital Culture2000In: Moving Images: From Edison to the Webcam / [ed] J. Fullerton and A.S. Widding, Sydney: John Libbey , 2000Chapter in book (Refereed)
  • 24.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Andersson, Anette
    Fackförbundet Unionen.
    Design Patterns For User-driven Workplace Software labeling2016Conference paper (Refereed)
    Abstract [en]

    This position paper presents a small set of organizational design patterns formulated within a long-term R&D program on how to enhance the quality of the digital work environment of Swedish industry and public agencies. It then relates the patterns to two of the “next steps” that the Silberman et al. article, referred to in the CFP, concludes with. This amounts to an operationalization of possible next steps for HCI sustainability research aiming for enhancing the social sustainability of business critical workplace systems. The paper argues that these steps would not only benefit the long term social sustainability of tomorrow’s working life. They may also be regarded as facilitators for harnessing the innovative potential of employees, consumers and citizenry that is needed in the slow, ongoing transformation to a more sustainable society.

  • 25.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Andersson, Anette
    Löfstrand, Carola
    När digitaliseringen förvandlar arbete och ekonomi: om fackets nygamla roll som granskare och pådrivare2016In: På jakt efter framtidens arbete: utmaningar i arbetets organisering och forskning / [ed] Åke Sandberg, Stockholm: Tankesmedjan Tiden , 2016Chapter in book (Other academic)
  • 26.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Cöster, Mathias
    Olve, Nils-Göran
    Usability and strategic logic in information systems: supporting insight and action in IT-enabled change2012Conference paper (Other academic)
  • 27.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Daniels, Sara
    Lind, Torbjörn
    Olve, Nils Göran
    Sandblad, Bengt
    Uppsala Universitet.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    The UsersAward 2 project: findings and reflections from a Swedish National Healthcare ICT Survey2011Conference paper (Refereed)
  • 28.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC).
    Falk, Thomas
    Petri, Carl-Johan
    Roy, Jan
    Att beskriva företagets strategi som en karta2016In: Strategisk ekonomistyrning – med dialoger i fokus / [ed] Fredrik Nilsson, Carl-Johan Petri och Alf Westelius, Lund: Studentlitteratur AB, 2016Chapter in book (Other academic)
  • 29.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Falk, Thomas
    Petri, Carl-Johan
    Roy, Jan
    Illustrating an organisation’s strategy as a map2016In: Strategic Management: with a focus on dialogue / [ed] Fredrik Nilsson, Carl-Johan Petri, Alf Westelius, Lund: Studentlitteratur, 2016Chapter in book (Other academic)
  • 30.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC).
    Gulliksen, Jan
    Lantz, Ann
    Sandblad, Bengt
    Åborg, Carl
    Digital arbetsmiljö2015Report (Other academic)
  • 31.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Gulliksen, Jan
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Revisiting the UsersAward Programme from a Value Sensitive Design Perspective2015In: Critical Alternatives: Proceedings of
 The Fifth Decennial Aarhus Conference 17- 21 August 2015 / [ed] Shaowen Bardzell, Susanne Bødker, Ole Sejer Iversen, Clemens N. Klokmose and Henrik Korsgaard, Aarhus: Computer Science, Aarhus University, Denmark , 2015Conference paper (Refereed)
    Abstract [en]

    The goal of the UsersAward (UA) programme is to develop and maintain a strategy for enhancing the quality of workplace software through on-going user-driven quality assessment. Key activities are development of sets of quality criteria, as the USER CERTIFIED 2002 and 2006 instruments, and performing large domain specific user satisfaction surveys building on these quality criteria. In 2005 we performed a first analysis of the values that inform the criteria and procedure making up the 2002 instrument, using the Value Sensitive Design methodology. This paper is a follow-up of that study. We report on new types of stakeholders having engaged with the UA programme and reflect on how the conceptual considerations and explicit values of the programme have shifted as a consequence. 

  • 32.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Lantz, Ann
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Exploring the use of design pattern maps for aligning new technical support to new clinical team meeting routines2013In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 32, no 1, p. 68-79Article in journal (Refereed)
    Abstract [en]

    We propose the collaborative activity of mapping design patterns against stakeholder values as a viable method for grounding conceptual design of information and communication technology (ICT) services for heterogeneous sets of stakeholders. Preliminary experiences from designing a case book service for video-mediated gastro-medical team meetings are presented. A diverse set of stakeholders and the challenge to apply novel technologies in a demanding environment have placed more responsibility on the Human Computer Interaction (HCI) team to conceptualise new work practices and their expected effects than what traditional participatory design projects typically entail. By combining the methodologies of genre analysis and pattern languages, design pattern maps have been used to conceptualise solutions that span both work and interface aspects of the solution and that match declared values of the stakeholders concerned. A series of mapping sessions with different stakeholders helped the inter-disciplinary project team to better define, what stakeholder values called for what new work patterns and what kind of supporting interaction design patterns these new work patterns in turn called for.

  • 33.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Lantz, Ann
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Exploring the use of pattern maps in the design of technical support for clinical team meetings2009Conference paper (Other academic)
    Abstract [en]

    We propose the collaborative activity of mapping design patterns against stakeholder values as a viable method for grounding conceptual designs of ICT services for heterogeneous sets of stakeholders. Some preliminary experiences from designing a clinical information workspeace for videomediated gastro medical team meetings are presented. A diverse set of stakeholders and the challenge to apply novel technologies in a demanding environment have placed more responsibility on the HCI team to conceptualize new services and their expected effects than what traditional participatory design project typically entail. With inspiration from the Value Sensitive Design approach, design pattern maps have been used to conceptualize solutions that span both work and interface aspects of the solution and that match the declared values of direct and indirect stakeholders concerned. Preliminary mapping sessions helped the HCI team to better define which values called for what new work routine and interface designs.

  • 34.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Lind, Torbjörn
    UsersAward, Stockholm, Sweden.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Sandblad, Bengt
    Uppsala Universitet.
    Bengtsson, Lars
    User Certified 2006: A User-driven Workplace Software Certification Process2007Report (Refereed)
  • 35.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Olve, Nils-Göran
    Aminoff, Hedvig
    KTH, School of Technology and Health (STH), Health Systems Engineering, Systems Safety and Management.
    Mapping Health Outcome and Costs when Coordinating Local Information
 System Redesign2015In: Techno-Anthropology in Health Informatics: Methodologies for Improving Human-Technology Relations / [ed] Lars Botin, Pernille Bertelsen and Christian Nøhr, Amsterdam: IOS Press BV , 2015, p. 242-253Chapter in book (Refereed)
    Abstract [en]

    As costs for healthcare are rising in society, information systems are often seen as enablers of new cost-saving healthcare processes. But an on-going deployment of a wide range of new kinds of systems requires close attention to interoperability between new and legacy systems. Another challenge is to assure that the healthcare professions are given realistic opportunities to play an active part in designing the new ways of working that the new, integrated systems are designed to support. We argue that a feasible way to approach such a user participation in design of work processes and systems is to extend well known user-survey and strategy-mapping methods with the new value-based healthcare approach which invites health professionals to participate in strategic assessments of health outcome and costs along the care chain in which they work. We also argue that such a combination of practical research methods resonates well with Techno-Anthropology’s foregrounding of ethical considerations to inform the inter-disciplinary cross-fertilization of interactional competencies in health informatics research. 

  • 36.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI (closed 20111231).
    Olve, Nils-Göran
    Linköping university, Linköping, Sweden.
    Lind, Torbjörn
    Intervening for ICT usability: position paper presented at the Second national workshop om development and use of Enterprise Resource Planning systems in the privat and public sectors2009Conference paper (Other academic)
    Abstract [en]

    When procuring software, many studies point to the benefits from involving prospective users and reviewing experiences gained by others. Yet focus often is exclusively on price and promised (technical) functionality. What can be done to encourage and assist a greater attention to usability? UsersAward in Sweden has been promoting attention to usability during procurement and revision of software since the late 1990s. In this article, these efforts are seen as attempts to intervene in the functioning of the market for software and how it is deployed in organisations. We report on an initial questionnaire study, which aimed to prioritise among such interventions through collecting views on procurement and revision of software. Although the study only covered usability supporters, our results provide some indications about what may be lacking in today's procurement. We reflect on how methods for studying usability, and promote awareness of usability, could be linked to management tools and concepts such as strategy maps, satisfaction surveys, and risk management in order to achieve increased awareness of its importance for successful and effective ICT use.

  • 37.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Sundblad, YngveKTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Proceedings of theUITQ workshop 20072007Conference proceedings (editor) (Refereed)
  • 38.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Users' IT Quality Network2008In: Liberating Voices: A Pattern Language for Communication Revolution / [ed] Douglas Schuler, Cambridge: MIT Press, 2008Chapter in book (Refereed)
  • 39.
    Walldius, Åke
    et al.
    KTH, Superseded Departments, Numerical Analysis and Computer Science, NADA.
    Sundblad, Yngve
    Department of Industrial Management, University, Gävle, Sweden.
    Bengtsson, Lars
    Lind, Torbjörn
    Sandblad, Bengt
    Uppsala Universitet.
    User-Driven Quality Certification of Workplace Software, the UsersAward Experience2004In: Work with Computing Systems / [ed] H. M. Khalid, M. G. Helander and A. W. Yeo, 2004, p. 150-155Conference paper (Refereed)
    Abstract [en]

    This paper summarizes activities and results from the quality assessment project ITQ, "Quality certification of IT support at work", which was performed by Swedish researchers in close co-operation with trade unions in 1999-2002. The ITQ project is part of a network, UsersAward, which continues to work for the goal to develop and maintain a strategy for good software products on the work floor through strong user influence. A main result from ITQ is the first (2002) version of a user satisfaction based certification method, User Certified 2002, which is described in some detail. Other, parallel activities, large surveys of IT use in work places, user conferences, pilot projects, and a yearly IT Prize contest, are described more briefly. Finally implications and plans for the future, especially international spread of the activities, and further development of the certification process, are described and discussed.

  • 40.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Centres, Center for Useroriented IT Design, CID.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Centres, Center for Useroriented IT Design, CID.
    Bengtsson, Lars
    Univ Gavle, Dept Ind Engn & Management, Gavle.
    Sandblad, Bengt
    Uppsala Univ, Dept Human Comp Interact, Uppsala.
    Gulliksen, Jan
    Uppsala Universitet.
    User certification of workplace software: assessing both artefact and usage2009In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001, Vol. 28, no 2, p. 101-120Article in journal (Refereed)
    Abstract [en]

    This article summarises activities and results from the quality assessment project 'Quality Assurance of IT Support at Work' (ITQ) which has been performed by Swedish researchers in close cooperation with trade unions 1999-2005. The ITQ project is part of a network, UsersAward, which works for the goal to develop and implement a strategy for good software products on the work floor. A main result of the ITQ project is the first version of a software certification programme, User Certified 2002, which is described in some detail. The underlying theoretical arguments for its design and the performed pilot projects which have informed its implementation are also presented. The outcome of performed certifications is discussed in terms of stakeholder response; in terms of whether to certify artefact, processes, or both; and in terms of the relationship between software certification, standardisation, and public procurement agreements. One conclusion from the project is that a viable software certification programme has to cover the software's built-in features, its deployment process, and its actual situated usage. A second conclusion is that the buying organisation has to implement integrative processes in which its organisational development and its implementation of IT systems are coordinated. Conclusions are also drawn with respect to the set of organisational patterns underlying the UsersAward initiative-certifications, user panels, user surveys, user conferences and a yearly IT Prize contest. Finally, implications and plans for the future, especially international research and union cooperation activities, and further development of the certification process are described.

  • 41.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI.
    Bengtsson, Lars
    Sandblad, Bengt
    Uppsala Universitet.
    Lind, Torbjörn
    The User Certified 2006 Programme for Workplace IT Quality Assurance2007In: Proceedings of Work With Computing Systems, 2007Conference paper (Refereed)
  • 42.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI. KTH, School of Computer Science and Communication (CSC), Centres, Center for Useroriented IT Design, CID.
    Sundblad, Yngve
    KTH, School of Computer Science and Communication (CSC), Human - Computer Interaction, MDI. KTH, School of Computer Science and Communication (CSC), Centres, Center for Useroriented IT Design, CID.
    Borning, Alan
    University of Washington.
    A first analysis of the UsersAward programme from a value sensitive design perspective2005In: Proceedings of the 4th decennial conference on Critical computing: between sense and sensibility / [ed] Olav W. Bertelsen, Niels Olof Bouvin, Peter G. Krogh, Morten Kyng, New York, USA: ACM , 2005, p. 199-202Conference paper (Refereed)
    Abstract [en]

    The goal of the UsersAward programme is to develop and maintain a strategy for better workplace software through user-driven quality assessment. One of its key activities is the user-driven certification of workplace software using the USER CERTIFIED 2002 instrument. In this paper we present a preliminary analysis of the values that inform the criteria and procedure making up the USER CERTIFIED 2002 instrument, using the Value Sensitive Design methodology. We then propose a set of empirical investigations with the different UsersAward stakeholders, which should yield a deeper understanding of some of the critical issues concerning user-driven software assessment programmes.

  • 43.
    Walldius, Åke
    et al.
    KTH, School of Computer Science and Communication (CSC), Media Technology and Interaction Design, MID.
    Thorén, Clas
    Att beställa användbara it-system: Hur användarbehoven kan synliggöras tidigt i beställningen2014 (ed. 600)Book (Other (popular science, discussion, etc.))
1 - 43 of 43
CiteExportLink to result list
Permanent link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf