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  • 1.
    Lindquist, Sinna
    et al.
    KTH, Tidigare Institutioner, Numerisk analys och datalogi, NADA.
    Westerlund, Bo
    KTH, Tidigare Institutioner, Numerisk analys och datalogi, NADA.
    Artefacts for understanding2004Inngår i: Working papers in Art and Design, 2004: Research into practice conference, 2004, Vol. 3Konferansepaper (Annet vitenskapelig)
  • 2.
    Lindquist, Sinna
    et al.
    KTH, Skolan för datavetenskap och kommunikation (CSC), Centra, Centrum för användarorienterad IT-Design, CID.
    Westerlund, Bo
    KTH, Skolan för datavetenskap och kommunikation (CSC), Centra, Centrum för användarorienterad IT-Design, CID.
    Sundblad, Yngve
    KTH, Skolan för datavetenskap och kommunikation (CSC), Centra, Centrum för användarorienterad IT-Design, CID.
    Tobiasson, Helena
    KTH, Skolan för datavetenskap och kommunikation (CSC), Centra, Centrum för användarorienterad IT-Design, CID.
    Beaudouin-Lafon, Michel
    Mackay, Wendy
    Co-designing Communication Technology with and for Families: Methods, Experience, Results and Impact2007Inngår i: The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments, Springer, 2007, Vol. 4500, s. 99-119Kapittel i bok, del av antologi (Annet vitenskapelig)
    Abstract [en]

    In academia and in industry there have been many projects focusing on technology in domestic spaces and the Smart home (Hindus 2001; Smith 2000). The focus has been on the place, i.e. the home, and the people living there, rather than the people and the places they inhabit. In this chapter we share experience from using cooperative and novel design methods developed within the project interLiving – Designing Interactive, Intergenerational Interfaces for Living Together. The methods were intended to involve families, both as groups and individuals of all ages, as well as the multidisciplinary research group, in co-design of communication devices for families. We highlight methods, results and impact for future research and development. Research presented here aimed to develop novel and appreciated communication artefacts and to improve design methods within participatory design.

  • 3.
    Sundblad, Yngve
    et al.
    KTH, Tidigare Institutioner, Numerisk analys och datalogi, NADA.
    Winberg, Fredrik
    KTH, Tidigare Institutioner, Numerisk analys och datalogi, NADA.
    Westerlund, Bo
    KTH, Tidigare Institutioner, Numerisk analys och datalogi, NADA.
    Lantz, Ann
    KTH, Tidigare Institutioner, Numerisk analys och datalogi, NADA.
    User centred interaction design: A multidisciplinary project course2004Inngår i: CHI 2004 Workshop on Exploring the Relationship between Design and HCI, ACM, 2004Konferansepaper (Fagfellevurdert)
  • 4.
    Sundblad, Yngve
    et al.
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Winberg, Fredrik
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Westerlund, Bo
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Lantz, Ann
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    User Oriented Cooperative Interaction Design: A multidisciplinary project course2006Inngår i: Proceedings of HCI Educators Workshop - Inventivity: Teaching Theory, Dsign and Innovation in HCI / [ed] E.T. Hvannberg, J.C. Reed, L. Bannon, P. Kotzé & W. Wong, University of Limerick , 2006, s. 81-84Konferansepaper (Fagfellevurdert)
    Abstract [en]

    In this paper we give a “case story” experience from development, practice and results from a method and project course on User Oriented Interaction Design. The course is intended for last year Masters’ students from different backgrounds, computer science as well as social science and design disciplines.

    The course was inspired by student and teacher participation in the Apple Interface Design Project 1993, 1994 and 1995, when it was established as a regular course at three higher educational institutions in Stockholm within different faculties. From 2003 students and teachers from the course participate in the Siena Design Project.

    Experience from teaching and practicing methods from HCI, e.g. Cooperative/Participatory design, industrial design, e.g. Functional Analysis, and ethnography, e.g. Contextual Inquiry, is described. Experience and results from project work with user involvement and conceptual prototypes is exemplified and discussed, especially from the perspective of multidisciplinary cooperation. Finally project evaluation criteria and lessons learnt are presented.

  • 5.
    Westerlund, Bo
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI.
    Design of communication interfaces together with family members in interLiving2006Inngår i: i-com, Zeitschrift für interaktive und kooperative Medien, ISSN 1618-162X, Vol. 5, nr 1, s. 54-58Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The paper describes the way in which family members were involved in a project which aimed at designing technology to enhance communication between family members of different generations between 1 and 76 years old. This called for the use of several different methods and techniques in order to get information and understanding of the persons' needs and desires. The paper also describes in greater detail how one of the prototypes was developed.

    The approach was cooperative design with no specific technique or medium decided from the beginning. The researchers working in the project had different backgrounds, for example in ethnography, computer science, and industrial design. They closely worked together in the different activities. The paper concludes by discussing the approach and comparing it to other possible design processes

  • 6.
    Westerlund, Bo
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Design space conceptual tool: grasping the design process2005Inngår i: Proceedings of Nordes, the Nordic Design Research Conference, ‘In the Making’, Nordes, Copenhagen, May 29–31, 2005., 2005Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper concerns an alternative and relatively simple model of the design process that can be used as a conceptual tool for designing a design process. Three different examples are used to test and show the model’s relevance. This model takes a quite different turn on the process: instead of describing the process as if it would start from a problem, it suggests that it is actually the solutions that are actively used when designing. These possible solutions are referred to as the ‘design space’. The paper also provides a methodological framework for understanding the different approaches with which methods can be used. Here the concepts ‘explorative’ and ‘experimental’ are essential. Finally some aspects of ‘constraints’ are discussed in relation to the design space. The model can be used for reflecting on as well as designing design processes in education, in research and commercially.

  • 7.
    Westerlund, Bo
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Design Space Exploration: co-operative creation of proposals for desired interactions with future artefacts2009Doktoravhandling, med artikler (Annet vitenskapelig)
    Abstract [en]

    This thesis critically reflects on co-operative design workshops that I have conducted. The basic method used in these workshops draws on the participants’ embodied knowing. In the over twenty workshops that are analysed here a wide range of participants have been involved: family members, employees, persons with disabilities, and other stakeholders like manufacturers, service providers and civil servants. The topics have varied, but they have mostly been related to ICT products and services. Most of the workshops were conducted within various research projects.

    In order to analyse this diverse range of workshops I use several different theories and concepts. I articulate and analyse the design aspects of the activities by using established design theories and concepts. The conceptual tool design space, meaning all possible design proposals, is used for understanding the design process. I also use theories from other fields in order to analyse three different aspects of the workshops: the participants’ activities, the designers’ responsibility, and the process. To analyse the way that the participants co-operatively create knowledge, theories of interpersonal actions are used; to analyse the work done by the designer/conductor, theories of frames are used; and to analyse the process, the theory of actualisation and realisation is used.

    During the workshops the participants co-operatively make scenarios, props and video prototypes in order to create proposals for desired interactions with future artefacts.

    Contributions include accounts of critical situations during the workshops and suggested strategies for dealing with them. Some implications are relevant to the design field in general, for example the importance of a process where the participants trust each other, learn from each other and work effectively with difficult issues by creating multiple proposals that facilitate understanding of the design space. I also offer arguments about why it is better to see activities, props and prototypes as mainly constitutive rather than as only representative.

    Video prototypes on DVD and seven publications are included in the thesis.

     

  • 8.
    Westerlund, Bo
    KTH, Tidigare Institutioner                               , Numerisk analys och datalogi, NADA.
    Form is function2002Inngår i: Proceedings of the 4th Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques, London, England, June 25–28, 2002. DIS ‘02, New York, NY: ACM , 2002, s. 117-124Konferansepaper (Fagfellevurdert)
  • 9.
    Westerlund, Bo
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI.
    How can stories get translated into future artefacts?2006Inngår i: Proceedings of Wonderground, 2006 Design Research Society Conference, Instituto de Artes Visuais, Lisbon 1–4 November 2006., Design Research Society , 2006Konferansepaper (Fagfellevurdert)
  • 10.
    Westerlund, Bo
    et al.
    KTH, Tidigare Institutioner                               , Numerisk analys och datalogi, NADA.
    Hutchinson, Hilary
    Mackay, Wendy
    Bederson, Benjamin B.
    Druin, Allison
    Plaisant, Catherine
    Beaudouin-Lafon, Michel
    Conversy, Stéphane
    Evans, Helen
    Hansen, Heiko
    Roussel, Nicolas
    Eiderbäck, Björn
    KTH, Tidigare Institutioner                               , Numerisk analys och datalogi, NADA.
    Technology probes: inspiring design for and with families2003Inngår i: Conference on Human Factors in Computing Systems: Proceedings of the SIGCHI conference on Human factors in computing systems, New York, NY: ACM , 2003, s. 17-24Konferansepaper (Fagfellevurdert)
    Abstract [en]

    We describe a new method for use in the process of co-designing technologies with users called technology probes. Technology probes are simple, flexible, adaptable technologies with three interdisciplinary goals: the social science goal of understanding the needs and desires of users in a real-world setting, the engineering goal of field-testing the technology, and the design goal of inspiring users and researchers to think about new technologies. We present the results of designing and deploying two technology probes, the messageProbe and the videoProbe, with diverse families in France, Sweden, and the U.S. We conclude with our plans for creating new technologies for and with families based on our experiences.

  • 11.
    Westerlund, Bo
    et al.
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Lindquist, Sinna
    KTH, Skolan för datavetenskap och kommunikation (CSC), Människa-datorinteraktion, MDI (stängd 20111231).
    Reality–based video prototyping: Video presentation2005Inngår i: Extended abstracts, 9th European Conference on Computer-Supported Cooperative Work, ECSCW’05, 18–22 September 2005, Paris,, Dordrecht: Springer , 2005, s. 137-139Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This video describes a cooperative design workshop on future mobile video communication for deaf people using sign language. One issue was to explore how an idea for a mobile interpretation-on-the-fly service could be designed for collaboration and communication. Besides the deaf sign-language users, other stakeholders participated, for example service providers and mobile phone manufacturers. The workshop started with users' narratives of their daily life. We encouraged them to narrate collaboration and communication situations that they had conceived as problematic. During the discussions after the stories were told ideas for solutions were constructed. Thereafter all participants collaborated in constructing video-prototypes, i.e. staged and videotaped visual representations of the ideas for solutions. The workshop methodology provided the telephone manufacturers, service-providers, etc. with first hand experience of the narrations and they brought the video prototypes into their own organizations for further development.

  • 12.
    Westerlund, Bo
    et al.
    KTH, Tidigare Institutioner                               , Numerisk analys och datalogi, NADA.
    Lindquist, Sinna
    KTH, Tidigare Institutioner                               , Numerisk analys och datalogi, NADA.
    Sundblad, Yngve
    KTH, Tidigare Institutioner                               , Numerisk analys och datalogi, NADA.
    Mackay, Wendy
    Co-designing methods for designing with and for families2003Inngår i: Proceedings Of 5th European Academy Of Design Conference, Barcelona, 28–30 April 2003, 2003Konferansepaper (Fagfellevurdert)
    Abstract [en]

    This paper describes co-operative design work regarding the development of IT artefacts to be used for communicating within families. It shows advantages of codesigning together with users. Thereby obtaining ‘real life’ experience, understanding and knowledge about their needs and desires.

    Since there was no specific solution or technology in mind from the beginning, several different methods were used in combination to investigate what had meaning to the family members. Some of the methods used are: cultural probes, interviews, observations, workshops, video brainstorming, prototyping in the homes, technology probes and individual assignments.

    The researchers represent different academic professions, mainly ethnography, industrial design, interaction design, computer science. To minimize the problem of ‘handing over’ information, researchers from at least two different backgrounds participate in all work done together with the families.

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