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  • 1.
    Andersson, Birger
    et al.
    KTH, Skolan för informations- och kommunikationsteknik (ICT), Data- och systemvetenskap, DSV.
    Bider, I.
    Johannesson, Paul
    KTH, Skolan för informations- och kommunikationsteknik (ICT), Data- och systemvetenskap, DSV.
    Perjons, Erik
    KTH, Skolan för informations- och kommunikationsteknik (ICT), Data- och systemvetenskap, DSV.
    Towards a formal definition of goal-oriented business process patterns2005Inngår i: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 11, nr 6, s. 650-662Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose - Organizations of today are becoming ever more focused on their business processes. This has resulted in an increasing interest in using best practices for business process re-engineering. Two problems arise in connection to using best practices: how to find a best practice that suits particular purposes, and how to ensure that the process from the best practice has the same nature as the process under re-engineering. The purpose of this paper is to address these issues. Design/methodology/approach - The paper suggests using business process patterns, i.e. relatively high level business process models, for making near formal comparison of business processes. The paper analyzes widespread modeling techniques to find out which of them suits the task of building patterns for comparison. Based on this analysis, the state-flow modeling technique is chosen and first steps towards formal definition of business process patterns based on this technique are suggested. Findings - A pattern is defined based on the notions of state space, goal, as a surface in the state space, and valid movements towards the goal. A thinkable procedure of constructing patterns is demonstrated on two real-life examples. A hypothetical procedure for comparing process is suggested but it still needs to be verified in practice. Originality/value - The originality of the paper is the way the patterns are formulated and the underlying model, the state-flow view of processes, upon which the patterns are founded.

  • 2.
    Jonsson, Seth
    et al.
    KTH. Linköping Institute of Technology, Sweden.
    Gunnarsson, C.
    Internet technology to achieve supply chain performance2005Inngår i: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 11, nr 4, s. 403-417Artikkel, forskningsoversikt (Fagfellevurdert)
    Abstract [en]

    Purpose - The purpose of the paper is to explore how the internet introduces opportunities for customer value and effectiveness when developing integrative logistics operations between alliance partners in a supply chain link. Design/methodology/approach - The study is based on the expressed interest from the researched companies how to take advantage of the internet in building competitive business processes in the supply chain. The quest for external customer-value creation becomes a critical managerial task in strengthening the strategic position of the supply chain. The study seeks to integrate the use of theories of marketing, strategic sourcing, core competencies, and transaction costs, in a supply chain perspective. Findings - Applying the internet with solely a focus on cost reduction could lead to high supply chain effectiveness without realizing potential customer value-perception opportunities. Also, assuring strategic consistency when leaning on cooperation is a critical supply management subject. Finally, the internet is a driving force in managing alliances. Research limitations/implications - The framework of the value-delivery system and the concept of value shortfalls, as theoretical understanding and managerial implications, deserve to be taken into certain consideration in future studies of supply chain performance. Practical implications - The managerial implications point out three potential routes in the internet use: as a strategic collaborative posture to compete with superior external customer-value delivery; in increasing supply chain efficiency and gradually shifting attention toward customer-perceived value; in extracting economic value through continual refinements of current logistics operations. Originality/value - A systemic value-delivery view where the value-exchange process is illustrated with delivery performance, actual achievement, and value shortfall.

  • 3.
    Ramirez-Portilla, Andres
    et al.
    KTH, Skolan för industriell teknik och management (ITM), Industriell ekonomi och organisation (Inst.).
    Cagno, Enrico
    Brown, Terrence E.
    KTH, Skolan för industriell teknik och management (ITM), Industriell ekonomi och organisation (Inst.).
    Open innovation in specialized SMEs: the case of supercars2017Inngår i: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 23, nr 6, s. 1167-1195Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose - The purpose of this paper is to explore the influence that adopting open innovation (OI) has on the innovativeness and performance of specialized small and medium-sized enterprises (SMEs). This paper also examines the adoption of OI within a firm's practices and models, and within the three dimensions of firm sustainability. Design/methodology/approach - Survey data from 48 specialized SMEs manufacturing supercars were analyzed using partial least squares structural equation modeling. SmartPLS software was used to conduct a path analysis and test the proposed framework. Findings - The findings suggest that high adoption of OI models tends to increase firm innovativeness. Similarly, the adoption of OI practices has a positive effect on innovativeness but to a lesser extent than OI models. The moderation results of innovativeness further show that OI models and practices can benefit the performance of SMEs. Specifically, two dimensions of performance - environmental and social performance - were found to be greatly influenced by OI. Research limitations/implications - Due to parsimony in the investigated model, this study only focuses on OI adoption as practices and models without considering its drivers or other contingency factors. Practical implications - This paper could help practitioners in SMEs better understand the benefits of adopting OI to be more innovative but also more sustainable. Originality/value - This study contributes to the literature on the role of OI practices and models regarding the dimensions of firm sustainability performance by being the first paper to investigate this relationship in the context of small and medium manufacturers of supercars.

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