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  • 2901.
    Yang, Ludan
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Chen, Qubo
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    NORDIC DEVELOPMENT FINANCE INSTITUTIONS IN AFRICA: ANALYSIS BASED ON THE CONTROL OF INVESTMENT THROUGH FUND2011Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Nordic Development Finance Institutions (DFIs) play an important role in providing sustainable development for Africa which accordance with their mandates.  By investing in private equity Funds in Africa, investee companies have covered various sectors inAfricawhich may not only improve economic development but also increase employment. Additionally, investing in a Fund can spread risk through diversifications and help DFIs to share knowledge with Fund manager in local presence.

     

    This study analyzes the management control systems (MCS) of DFIs’ investing in private equity Funds, wherein we mainly focus on output control and behavior control which are two types of control widely discussed in previous research and literature. Hereby we set three hypotheses based on our research and get findings to support the research questions, which are:

    1.      DFIs use output control mechanism with contractual framework to secure their investment.

    Output control sets standards as to targets. It plays a fundamental role in the control process, as the contractual framework is short of standardized in private equity industry and Fund managers are selected strictly during screening process.

     

    2.      DFIs use behavior control to interact with Fund managers.

    Behavior control means appropriate instruction and guidelines imposed as results become foreseeable during the monitoring process. It becomes a central element where DFIs have to interact with Fund managers to track the investment progress & development effect, including investment decision making.

     

    3.      DFIs’ syndicated investment affects their control activities.

    Nordic DFIs’ investment strategy is making co-investment in Funds. When more parties are involved, the monitoring and control process become different compared with only one investor and it is affected by syndicated investment. While we did not deeply explore the control mechanism and process under syndication investment by either quantitative & qualitative method or case studying approach, we conclude that it does exist based on communication with interviewees.

     

    The word “Control” looks like a bureaucratic word. However, we found that Alignment is essential in control process for each partners while behavior control helps to assure the alignment. We think that control process become less difficult when previous strict selection of trust partner is successful. We suggest that the alignment between DFIs and other investors as well as Funds should be strengthened in the control process, so that investment objectives can be well realized.

     

    Besides Nordic DFIs, Africa also benefits from others such asChina’s “going global” strategy to encourage outward FDI. China-Africa Development Fund (CADFund) is the first Fund focused specially on large scale investment in Africa among Private Equity Funds inChina. China Development Bank (CDB) is the shareholder of CADFund, who provide resources and support to CADFund. By briefly comparing Nordic DFIs and CADFund, we found they use similar investment instruments and also similar strategies, such as investment in less developed countries inAfricato improve economic conditions, support home companies investing in Africa etc. Including an analysis on CAD as well as the comparison with Nordic DFIs not only strengthen the understanding of DFIs’ activities in Africa, but also clarify the different investment characteristics of Western and Eastern investors in Africa. We also suggest that Nordic DFIs and CADFund can share experience and knowledge to promote sustainable development for Africa.

     

     

  • 2902.
    Yarmukhamedov, Farkhod
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Economics.
    Monetary versus Fiscal policy: which combination gives the highest growth performance?2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This paper investigates a simultaneous impact of monetary and fiscal policies on economic growth in a single model. The data for 21 OECD countries covering the period 1970-2009 is gathered for our study of policy effect on economic growth. A quadratic specification method is employed by constructing a relationship between economic growth and several policy variables in order to find optimal values for government debt level, tax revenues and interest rate that lead to the highest economic growth, which is a contribution of this paper. Furthermore, a threshold method is exploited to determine the highest growth rate at different tax and interest rates given a particular debt level. Another distinctive feature of this research is uttered in simultaneous application of both a quadratic specification method and a threshold method in the same paper which has never been done before. Having analysed methodological problems of previous studies, we employ a state-of-art advanced estimation technique which ensures a robustness of stated conclusions. According to the results, the highest economic growth performance is achieved when total tax revenue reach 23.75% of GDP and when a government debt level does not exceed 41% of GDP.

  • 2903.
    Yasmin, Mahgoub
    et al.
    KTH, School of Industrial Engineering and Management (ITM). Universidad Politécnica de Madrid, Madrid, Spain.
    Arvidsson, Niklas
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Sustainability and Industrial Dynamics.
    Emergence of a Digital Platform BasedDisruptive Mobile Payments Service2018In: International Journal of E-Business Research, ISSN 1548-1131, Vol. 14, no 3, p. 1-19Article in journal (Refereed)
    Abstract [en]

    Banks are motivated to be interested in developing platforms to provide mobile payment services to their customer and for those to be innovative. However, the successful implementation of a mobile payments service platform is mainly determined by how much players are fully motivated to realize it. In fact, in the Swedish context, the involvement level of mobile payment service platforms are very high whereas few studies have examined the related issues of mobile payments service platform. Thus, the purpose of this article is to investigate the factors leading banks to develop platforms and how banks manage these platforms. Data was collected by conducting interviews of applicable banks. The results mainly showed that the driving factors are significantly influenced by contextual factors, mutual objectives and opportunities. This article also looks forward to providing the payment industry with applicable guidelines for efficiently implementing and designing mobile payment service platforms.

  • 2904.
    Yavén, María Carolina
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Implementation methodology for Activity Based Costing: a case study in the telecommunication sector2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
  • 2905.
    YING, FEI
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial marketing.
    Approaches to Expand in Aftermarket through Marketing Adaptions in the Chinese Market: A study of Hardox Wearparts in China2014Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In today’s competitive market in China, it is of importance to focus on differentiation by using intangible assets where marketing is significant. By adapting the marketing strategy through studying the marketing mix that can better adapt to the Chinese market and culture, companies can obtain a competitive advantage.

    The aim of the thesis is to study the current problems, needs and opportunities for SSAB’s business unit Hardox Wearparts to adapt their marketing strategies to better meet their customers’ values in order to boost sales in the aftermarket. Finally, which marketing actions are needed is developed through a marketing plan.

    In order to identify problems, needs and opportunities, the thesis focuses on understanding the customers, Hardox Wearparts centers, the marketing and sales unit at Hardox Wearparts and SSAB, and finally by studying environmental and cultural differences together with literature and potential best practices through benchmarking.

    The outcome of the thesis is an action plan, illustrating tactics and strategies for building brand strength, trust and expanding the network and transparency in order to expand in the Chinese market.

  • 2906.
    Ying, Fei
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial marketing.
    Approaches to Expand in Aftermarket through Marketing Adaptions in the Chinese Market: A study of Hardox Wearparts in China2014Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In today’s competitive market in China, it is of importance to focus on differentiation by using intangible assets where marketing is significant. By adapting the marketing strategy through studying the marketing mix that can better adapt to the Chinese market and culture, companies can obtain a competitive advantage.

    The aim of the thesis is to study the current problems, needs and opportunities for SSAB’s business unit Hardox Wearparts to adapt their marketing strategies to better meet their customers’ values in order to boost sales in the aftermarket. Finally, which marketing actions are needed is developed through a marketing plan.

    In order to identify problems, needs and opportunities, the thesis focuses on understanding the customers, Hardox Wearparts centers, the marketing and sales unit at Hardox Wearparts and SSAB, and finally by studying environmental and cultural differences together with literature and potential best practices through benchmarking.

    The outcome of the thesis is an action plan, illustrating tactics and strategies for building brand strength, trust and expanding the network and transparency in order to expand in the Chinese market.

  • 2907.
    YING, ZHAO
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    AN EMPIRICAL STUDY OF TOP MANAGEMENT TURNOVER IN CHINESE REAL ESTATE INDUSTRY2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This paper investigates  the factors  which influence  top management  turnover  in the Chinese real estate industry. The three main announced  reasons for top management turnover  are occupation  mobility

    、 expiration  of the term and quit. In the empirical

    analysis, I find that three statistically  significant reasons for turnover are firm size

    、 turnover  of first shareholder  and proportion  of independent  director.  Furthermore,  I study  how  firm performance  affect  top  management  turnover.  This  paper  uses  two

    different  firm  performance  indexes.  One  is financial  index-ROA  (Return  on  asset). The other is stock index-EPS  (Earnings per share). Significant  negative relations are found between total chairman turnover and earnings per share and lagged earnings per share.

  • 2908.
    YU, YAN
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Economics.
    The relationship between inflation and economic growth in OECD countries2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    In modern world, economic growth is the main object of many countries. And the rate of inflation is another central subject for the macro economic policy in many countries and it is an important criteria to measure whether the macro economy in a country works steadily and healthy. So the relationship between these two indexes---economic growth rate and the inflation rate is always debated. There are three possible relations between the two variables: positive, negative and no effect. And many theories and empirical results are carried out to test the relationship. This paper analyses the relationship between inflation and gross domestic product (GDP) in OECD countries while at the same time considering the influence of variables such as: investment rate, trade balance, fertility rate, direct foreign investment and tax. The main object is to asses the effect of inflation on economic growth. The second aim is to check the effect of tax rate on the economic growth rate. Tax is also important for the economy. Econometrics techniques for panel data are used for the analysis.

  • 2909.
    Yuan, Ling
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Economics.
    Intra-industry trade between Sweden and middle income countries2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
  • 2910. Yukl, Gary
    et al.
    Kaulio, Matti
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Work Science (closed 20130101).
    Ledarskap i Organisationer2011Book (Other academic)
  • 2911.
    ZAKERI, MOIEN
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    Organizational Control in a Healthcare Setting2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    A sector affected by a constant rate of organizational growth is the healthcare sector. Consequently, the increased demand for healthcare services underline the importance to have a well-functioning organizational control that pushes towards continuous improvements to enhance the quality of care. This requires high standards regarding the formulation of objectives that are shared by the workforce and efficiently integrated into the organizations day-to-day operations, with the help of technological solutions.The purpose of this study was to investigate how the organizational control in the healthcare sector could be improved, in order to enhance the work towards the achievement of the objectives among the employees. To achieve the purpose, the research was conducted as a case study at the infectious disease department at Danderyds University Hospital, where the findings were derived from both qualitative and quantitative methods. To address the department’s objective areas, interviews with representatives from the management were conducted. A questionnaire was then distributed to gain insight in how the department’s operational activities are anchored, in relation to the employees’ respective profession.The findings showed a considerable gap between the employees’ awareness and their understanding of the objective areas, resulting in a misalignment of how each profession contributes towards the achievement of the objectives in their day-to-day operations. By analyzing the findings in relation to the selected theory of organizational control and change management, four improvement measures were identified: (1) visibility of the effects and outcomes of goal fulfilment, (2) establishment of incentives in relation to goal fulfilment, (3) formulation of well-defined internal key performance indicators related to each objective and (4) providing continuous feedback regarding the progress of each objective area. These areas need to be integrated into the department’s current information technology system in order to further streamline their operational work in reaching objectives. With the help of a strong coalition to initiate the change, the improvement areas can be found to affect the employees’ understanding and attitude toward the fulfilment of the objectives in the healthcare sector.

  • 2912.
    Zanotelli, Pietro
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    MANAGING PRODUCT VARIETY: How to reduce complexity and increase product portfolios’ profitability2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This paper describes a new approach to the management of product variety that

    should help manufacturing companies to improve the profitability of their product

    portfolios. The scientific research is conducted in different ways. After a short

    introduction of basic concepts relevant for the research, a broad review of the

    existing academic knowledge is proposed in form of a literature review. As a

    conclusion of the review, gap analysis shows the limitations of existing methods of

    variety management and sets the requirements for a new methodology. A

    methodology is hence developed by the author to analyze variety of product

    portfolios. The methodology includes the analysis of customer requirements, the

    calculation of complexity costs and the mapping of physical variety. Furthermore,

    clear guidelines are presented with the aim of improving the overall profitability of the

    chosen product portfolio; these mainly refer to changes in product architectural

    aspects or complete elimination of certain product variants.

    Subsequently, empirical evidence has been gathered from a case study at a

    manufacturing company, which has been a valuable source of data to confirm the

    applicability and the validity of such a methodology. The benefits of using the

    proposed methodology are proved, comparing the achieved results to the ones

    gathered after the application of other methodologies.

    The purpose of this study was to develop a new methodology for supporting and

    enhancing decision related to variety in manufacturing companies. This methodology

    aims to find a way to link the cost of complexity to the product architecture, what

    represents a very important aspect that existing methodologies cannot fully perform.

    For this reason the study provides a valuable contribution to the empirical knowledge

    on variety management practices.

  • 2913.
    Zhang, Bo
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship.
    Li, Yuxin
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship.
    The Adaptation of Lean Methodology in Swedish Cultures: the innovation approaches to Lean Manufacturing2017Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The Japanese automobile manufacturer invented Lean Production or Toyota Production System (TPS) which has been introduced and implemented in Swedish manufacturers for around 20 years (Dabhilkar, et al., 2005). Many studies discussed how it creates success in optimizing production process and quality. However, many researches show that the gap between culture become the main barrier in the process of realizing ‘true’ lean manufacturing. So, what problems has been brought out because of cultural difference in the process of implementing the lean method in Swedish industry and how to eliminate them?The adaptation of lean method will have influences on the culture of a company. The purpose of this paper is to find out the problems which brought out by the cultural difference and a set of general approaches and principles which can be used for Swedish cultures to adapt and implement lean methodologies successfully and effectively.

  • 2914. Zhang, Yingchao
    et al.
    Fabel, Oliver
    Thomann, Christian
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Pay inequity effects on back-office employees' job performances: the case of a large insurance firm2015In: Central European Journal of Operations Research, ISSN 1435-246X, E-ISSN 1613-9178, Vol. 23, no 2, p. 421-439Article in journal (Refereed)
    Abstract [en]

    Using personnel data on back-office employees of an insurance company, we investigate the effect of pay inequity-as measurable and, hence, perceivable by an individual-on the particular individual's job performance. We calculate three measures of pay inequity, "inequality," "envy," and "altruism," for total pay as well as, separately, for three pay components, salary, commissions, and year-end bonuses. Job performance is measured by the value of commissions for new contracts that accrue to the sales agents who are serviced by the back-office employee. Quantile panel regressions show that inequity effects on performance distinctly differ over the performance distribution and across the different pay components. Further, results depend on the time structure of pay and, possibly also, on pay secrecy rules.

  • 2915.
    ZHANG, YUQI
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Organization and management.
    Talent Management Implementation Within Organizational Context2017Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Talent Management has gained high popularity during past two decades among organizations. Currentlyit is nearly at the top of HR agenda among every industry around the world. However, in bothpractitioners’ and academic world, the definition of talent varies, and Talent Management is alwayscharacterized by a lack of clarity regarding definition, scope and overall goal. Scholars have suggestedthat this ambiguity requires more study to understand Talent Management implementation within itscorresponding organizational context, whereas there is a limited amount of studies contribute in case-bycaseanalysis.To contribute in making up for the deficiency in literature, this study is with a purpose to develop furtherunderstanding of Talent Management by placing it into organizational context, trying to explore howdifferent organizational contexts differentiate the view on talents and affect the implementation of TalentManagement. 4 companies from diverse industries, organizational culture, background etc. were studiedto gain a picture on the research topic. Furthermore, qualitative data collection method was used and themain empirical data source was 4 key interviews conducted with senior HR professionals from eachcompanies. Literature was used to gain a broader understanding of the research topic, as well as provide aguidance of logic in analysis.The studies finally verified that the definitions of talent and Talent Management are various among eachand every organization, and they are rather context-specific. Business type, organizational structure,operation mode, industry, business objective, organizational culture and control structure are identified asfactors that leave significant impact on the perception of talent and shape different Talent Managementapproaches. One distinct tension that is found to be dominant regarding the view of talent and talentmanagement is inclusive vs. exclusive, which shows profound effect on the approach organization takefor Talent Management, and furthermore determine Talent Management implementation.

  • 2916.
    ZHANG, YUWEI
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Determining The Optimal CapitalStructure With The Contingent Claims Analysis2016Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Finding the optimal capital structure has been a relevant subject for many decades. Therehas for a long time been a discrepancy between observed leverage ratio and those proposedby theory, with many different theories suggested and developed throughout time. One ofthose theories is the Contingent Claims Analysis (CCA). Based initially on Black & Scholes’option-pricing theory and formulas, and pioneered by Merton, the CCA-methodology hasthroughout the years been developed further and moved from pricing liabilities todetermining capital structures. The research and development on CCA-models have for thepast years mostly been on a theoretical level and less about its practical applicability. Thosefew applications that have been made were based on the U.S. market and companies.Ju and Ou-Yang developed one of the most recent CCA-methodologies in 2006,abbreviated as the JOY-model in this study. What distinguishes this model is its ability toshow the non-monotone relation of debt maturity and debt face amount through the morecomplex tradeoffs between tax benefits, bankruptcy costs and transactions cost. With a fewchanges made to it, and with almost all data from the Swedish market and companies, theJOY-model yields higher leverage ratios than what the 5 analyzed companies have today.The optimal leverage ratio, defined as debt value/firm value ranges from 10 – 40% and theoptimal debt maturity period is at 4 – 6 years. Out of all the model parameters, the long-runmean of the stochastic risk-free interest rate has the biggest impact on the final results. TheJOY-model and CCA in general are complex and resource intense models that need certainimprovements. Nonetheless, its overall potential is still promising.

  • 2917.
    Zhao, Bokang
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Innovation Capability in SMEs2012Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
  • 2918.
    Zhetibaeva Elvung, Gulzat
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Employment in New Firms: Mobility and Labour Market Outcomes2016Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis studies the role of new firms in the labour market and uses Swedish data to analyze labour mobility in new firms, including both transitions of workers into and from new firms. In particular, it focuses on employees’ wages in new firms and post-new firm employment labour market outcomes as transitions into long-term employment and entrepreneurship. 

    This thesis consists of four essays. The first two essays concern labour mobility into new firms. The last two essays focus on post-new firm employment mobility.

    The first essay explores the role of new firms as an entry point into the labour market for individuals with little (or no) labour market experience. The findings show that the wage penalty found in previous research, which includes more heterogeneous groups of employees, decreases once the focus is solely on labour market entrants. 

    The second essay investigates whether there is a wage penalty for being employed at a new firm if the individual employee’s experience and status in the labour market are taken into account; this essay focuses on individuals who decide to switch jobs. The findings show that there is a wage penalty for being employed at a new firm; however, considering a random selection into new firms may underestimate the wage differentials.

    The third essay studies the role that new firms play for the career path of their employees. In particular, this paper analyzes whether short-term employment in new firms (employment lasting less than one year) may serve as a stepping stone toward long-term employment (at least two years of employment with the same employer) for non-employed individuals. The findings indicate that short-term employment in new firms may serve as a stepping stone toward long-term employment.

    The fourth paper examines the new firm effect on entrepreneurship, which the findings indicate is positive and statistically significant; this effect remains even after controlling for a worker's ability and shows that employees with both high and low levels of ability may transition to entrepreneurship.

  • 2919.
    Zhetibaeva Elvung, Gulzat
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    The effect of employment in new firms on a career path: Is it a stepping stone toward long-term employment?Manuscript (preprint) (Other academic)
    Abstract [en]

    Previous research shows that new firms provide unstable employment because the risk of failure of new firms is high. At the same time, new firms attract and employ a disproportionately larger share of individuals with weaker positions in the labour market. This paper studies the role new firms play in determining the career paths of their employees and analyses whether short- term employment in new firms (employment lasting less than one year) may serve as a stepping stone towards long-term employment (at least two years of employment with the same employer) for non-employed individuals. Individual-level data from a Swedish matched employee-employer database are used collected from five years (2001-2005). A propensity score analysis is used in the empirical analysis. The findings indicate that short-term employment in new firms may serve as a stepping stone towards a long-term employment for both women and men. Moreover, the new firm effect on the probability of long-term employment is positive even for new firm employees who leave their firms involuntarily due to firm closure.

  • 2920.
    Zhetibaeva Elvung, Gulzat
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    The new firm effect on entrepreneurshipManuscript (preprint) (Other academic)
    Abstract [en]

    This paper examines the new firm effect on entrepreneurship and investigates the new firm employee transition to entrepreneurship and controls for the worker's ability in terms of income residuals. For empirical analysis, dataset collected from Swedish matched employee-employer database from five different cohorts (2001-2005), is used and competing risk models are employed. The findings indicate that the new firm effect on entrepreneurship is positive and statistically significant and remains even after controlling for a worker's ability. Moreover, workers with the lowest and the high- est abilities are more likely to enter entrepreneurship. This effect on worker's ability is also true for the entrepreneurial transition among incumbent firm employees. In contrast, among new firm employees, women entering into entrepreneurship are drawn from the lowest and the next highest tails of the income residual distribution, while men entering into entrepreneurship are drawn only from the lowest tails of the income residual distribution.

  • 2921.
    zhu, yue
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Applying lean philosophy to the redesign of service delivery process: A case study in the telecommunication industry2012Independent thesis Advanced level (degree of Master (Two Years)), 80 credits / 120 HE creditsStudent thesis
    Abstract [en]

    Lean is an umbrella term for a powerful combination of techniques to maximize customer value by minimizing waste and achieving continuous flow through a sustainable culture of continuous improvement. The term ―lean is used in the U.S. for what was originally created as the "Toyota Production System" by the Japanese carmaker. It is so fashionable since it was born that it’s been widely used in the manufacturing industry during the past decades all over the world. No matter in the opinion of insiders or outsiders, this is a magical word stands for discovering and eliminating discreet wastes, reducing resources requirement and time demand for production, making the manufacturing process efficient and cost effective and eventually building the sustainable competitive advantage of the organization.

    There’s already a world of books discussing the implementations. But as for the service delivery process, especially within the telecom industry, there’s no qualitative research carried out to check the validation of lean tool yet. Most researchers still remain on the theoretical level, arguing and debating on the applicability. The objective of this research is to fill in this research niche, check the possibility of using lean tool, naming VSM, to study and redesign the service delivery process in a qualitative way. The research question comes to how to apply the tool in a qualitative way and exam the both sides of the coin.

    The author investigated on the service delivery process performance in the Business-As-Usual projects and the key performance indicators of the case company business unit to find out any inconsistencies. One of the powerful lean tools - VSM is used step by step, node by node to identify existing discreet wastes. Based on the lean philosophy and literature reviews, potential possible improvements are proposed to eliminate the wastes, afterwards an ideal new VSM is created, with which it is able to dramatically reduce the resources required to seize customer value, satisfy the same amount of customer demand, increase customer satisfaction, make the company focusing on continuous improvement, and in the end move the company to a higher position in the field with stronger competence to win more market share.

    This research work is conducted as a single case study under the lean philosophy by collecting and studying qualitative data using various semi-structured interviews and archival data analysis. Six applicable solutions to lead the organization lean is proposed, and based on which, a brand new Optimization Focus Matrix is introduced to have a broader applicability. Possible benefit, difficulties in implementation and potential risks are also presented. The thesis ends with conclusion, answer to the research questions and discussion on the thesis limitation & future research direction.

  • 2922.
    ZINN, KRISTOFFER
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Risk Management and the Tax Allocation Reserve2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This paper aims to investigate if there exist a relation between the use of the tax allocation reserve and financial risk management among Swedish corporations. In order to perform the study the literature on risk management is reviewed. The fields within the risk management theory that have an impact on the incentives to use the tax allocation reserve is identified and described. A binary logit model is applied to empirically test if a statistical relationship between the use of the tax allocation reserve and risk management exist. To determine the use of the tax allocation reserve a binary choice variable is created and tested against the theories of transaction costs, coordination of financing and investment policies and the reduction of corporate tax. The model is applied on financial statement data of firms operating in Sweden from 2009 to 2011. Reported results reveal evidence that there exist a statistical relationship between the use of the tax allocation reserve and the theories of transaction costs and the coordination of financing and investment policies, and suggest that their occur risk management related activities in the application of the tax allocation reserve among firms operating in Sweden. The findings also suggest that tax incentives impact the utilization of the tax allocation reserve.

  • 2923.
    ZIRA, EIRINI
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    The Impact of Skill Mismatch on AggregateProductivity:cross-country analysis in OECD economies2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The present study explores the relationship between skill mismatch in twomain categories, numeracy and literacy, and aggregate productivity as derivedfrom a decomposition of productivity into within-rm productivityand allocative eciency. Skill mismatch is considered a rather persistentphenomenon with long lasting eects in various aspects. In the analysiscovered, OECD Survey of Adult Skills (PIAAC) database was employed forthe aggregated indicators of skill mismatch while productivity was measuredusing ORBIS commercial database. The key ndings reveal a strong andnegative relationship between skill mismatch in numeracy and productivity,which stems from a negative relationship between the same category and thewithin-rm labor productivity. Under-skilling in numeracy exhibits a negativeeect on productivity while over-skilling seems not to be related in thecurrent specication. Based on the relationship between competition andproductivity, market power is used to control for the competition in dierentsectors. The results suggest that higher market share translates to higherproductivity and the relationship is statistically signicant.

  • 2924.
    Zuo, Haisu
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    How could the innovation policy be implemented effectively?: A comparative analysis of institution between Sweden and China2011Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
  • 2925.
    Álvarez Carranza, Ricardo
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Digging into Dirty Laundry: e-Standardization of Legal Services Procurement2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The purpose of this thesis is to propose a standardization model for the purchase process of legal professional services leveraging e-Procurement and to validate the benefits brought by the implementation of both, an e-Procurement tool and a new procurement process. The hypotheses of this thesis are applicable to the procurement of legal professional services of large companies with a central legal department in charge of managing the relations with different legal firms (legal services suppliers). The information presented was gathered in a large global manufacturing company with strong presence in Europe. The procurement of legal professional services throughout the entire organization was analyzed and validated by central legal department based in the headquarters. An innovative model for the procurement of the legal services has been proposed based on different findings in the current literature. Also, a model developed by Ronchi et al. was leveraged to quantitatively measure the benefits brought by the implementation of e-Procurement. The model was implemented in the organization with the help of central purchasing and legal departments. The results showed it is possible to standardize the operative procurement of legal professional services for end-users to perceive the same process as the one used for direct purchases of office supplies. In order to accomplish this, some roles and an important transformation within the organization must be carried out. A general model to implement a comprehensive procurement process leveraging e-Procurement is presented in this study. The conclusions are that the specialized procurement literature focuses very little on service procurement standardization and even less in legal professional services or process standardization through e-Procurement, and thus this study and the model introduced might work as a starting point for professional practitioners or academic researchers alike. Further research topics are suggested at the end of this study to continue research on this topic.

  • 2926.
    Ärnström, Erik
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Bergman, Johan
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Attracting the right employees: A study of successful employer branding2011Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Employer branding is an area of growing importance and attention. Though the concept of attracting and recruiting employees is by no means a new one, the idea of the employer brand implies a more conscious opinion of companies as employers by potential employees and as a result a more considered approach by companies themselves. 

    The purpose of this thesis is to analyze how the attract stage of employer branding in an anonymous company could be improved and formulate suggestions for improvement. The analysis is performed with three different focuses: formulating an employer branding strategy, organizing a structure to implement this strategy and communication of the desired image and brand values.

    Results show that the company is lacking in many areas and have potential for improvement in several key areas. The general analysis is that focus in employer branding is moving towards a more active dialogue with the target group where transparency and relations are emphasized. The company could improve their employer branding management by defining on a more specific target group, prioritize the opinion of this group over the general student population and use local brands more in the communication.

  • 2927.
    Åberg, Sven
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Spelrum: om paradoxer och överenskommelser i musikhögskolelärarens praktik2008Doctoral thesis, monograph (Other scientific)
    Abstract [en]

    This dissertation discusses the transfer of practical knowledge as seen in the practises of conservatory teachers at the Royal College of Music in Stockholm. It is based on material from three series of dialogue seminars conducted with teachers and students. The aim of the dialogue seminar is to bring a practitioner’s personal style of relating to a profession into a form which makes it possible for the practitioner and others to reflect upon. Using the participants’ texts and the seminar protocols as a starting point the dissertation develops some of the themes which emerged. It is divided into three parts:

    The first discusses conservatory teachers’ relationship to language. Examples include the teachers’ use of indirect ways to »work around« a problem rather than addressing it directly, the use of metaphors and figures of speech, and the fields of disagreement that surround certain central concepts. These disagreements exist within a »thought-style« shared by practitioners of a profession.

    The second part develops some of the paradoxes inevitably encountered in practical music making and musical education. Examples include planning-spontaniety, simplicity-complexity, reflection-action, clarity-truth, breadth-depth. It is argued that the way in which practitioners’ handle and relate to such »paradoxical fields« constitute an essential part of mature professional skills.

    The third part discusses the nature of practical knowledge, especially its relationship to the rules that can be established to help transmit such knowledge. The wittgensteinian image of basic rules, which are followed in a way that can not be described in rules, is contrasted by an image in which the learner gains access to patterns of action which are handled on the basis of the percieved meaning of the actions.

  • 2928.
    Åbom, Mats
    et al.
    KTH, School of Engineering Sciences (SCI), Aeronautical and Vehicle Engineering, Marcus Wallenberg Laboratory MWL. KTH-Centre for Sustainable Aviation.
    Bolin, Karl
    KTH, School of Engineering Sciences (SCI), Aeronautical and Vehicle Engineering, Marcus Wallenberg Laboratory MWL. KTH-Centre for Sustainable Aviation.
    Ulfvengren, Pernilla
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management. KTH-Centre for Sustainable Aviation.
    Air traffic management and noise2018In: INTER-NOISE 2018 - 47th International Congress and Exposition on Noise Control Engineering: Impact of Noise Control Engineering, Institute of Noise Control Engineering , 2018Conference paper (Refereed)
    Abstract [en]

    With the steady increase of air traffic the need for developing sustainable aviation increases as well. To meet this need, the Swedish Transport Administration and KTH Royal Institute of Technology have established a Centre for Sustainable Aviation. In a global perspective, aviation research focuses on meeting future capacity needs for increased travel and at the same time achieve sustainability with reduced environmental impact and sustained or increased safety. This paper describes four on-going projects, as examples of the variety of research that may contribute to a sustainable society in both shorter and longer terms as well as both in a local and in an international perspective. Initially the centre will apply and direct existing knowledge towards noise abatement initiatives in aviation. I the long-term perspective the research will contribute to knowledge on a broader spectrum of sustainability aspects of aviation.

  • 2929.
    Åkerblom, Cecilia
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Gender, Organisation and Management.
    Ledarskap, makt och känsla: En narrativ studie av unga ledare2011Doctoral thesis, monograph (Other academic)
    Abstract [en]

    The aim of this thesis is to analyze how leadership is constructed as a narrative to explain what happens in organizations. Research on young co-workers in organizations has shown how young people are socialized into managerial and organizational cultures. At the same time these cultures and practices are changing. In addition, the younger generation is often expected to express new values or ideals in management.

    This thesis is developed from a social constructionist view on organization. The main research question is: How do young leaders construct leadership narratives in terms of their personal experience within organizations?

    The empirical material consists of interviews with 22 young leaders, 11 women and 11 men between 19 and 35 years old, encompassing 19 different organizations. Three of the young leaders were interviewed over a time period between one and two years. The remaining 19 were interviewed once.

    Leadership is constructed as the power to influence events and decisions in the organization and the responsibility for the outcome. Leadership is also constructed as an interpersonal power relationship. Leadership is analyzed as both construction and ordering of power and responsibility in interpersonal interactions.

    The analysis shows how the professional identity as a leader is constructed through a process of creative imitation. Emotions play an important role in the performance of the professional identity. Emotional experiences such as fear or vulnerability are often excluded or repressed in order to maintain competent professional appearances.

    Managers are expected to handle emotionally difficult situations. Prevailing responses– to ignore the situation or not to see at all vs. to acknowledge, act and react – are discussed. The latter category of responses is further analyzed as: to heal and to transform, to set boundaries and to react under stress. Fear or anxiety in these situations may activate survival strategies in interpersonal interactions. The underlying implication of the construction of leadership as an asymmetrical power relation may be that manipulation and codependency are plausible outcomes.

  • 2930.
    Åkerlind, Fredrik
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    Rödin, Jill
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    Planhet i valsade stålprodukter- marknadsanalys av kundvärdet för planhet inom tillverkningsindustrin2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Denna avhandling analyserar värdet av planhet hos stålindustrins kunder utifrån ett tid- och kostnadsbaserat perspektiv. Med hjälp av värdekedjor och processanalyser kvantifieras värdet på planhet beroende av bearbetningsprocess liksom ståltyp. Utifrån informationen i denna rapport kan kvaliteten på olika stålprodukter bättre marknadsanpassas till dess användningsområde med en lägre bearbetningskostnad för stålanvändaren.

    Rapporten visar att kostnader för oplanhet förekommer i grovplåtsbearbetning liksom tunnplåtsbearbetning där materialets form från stålverket behålls intakt till de första bearbetningsprocesserna.

    De stora kostnaderna för oplanhet uppkommer då bearbetningshastigheten sänks i förebyggande syfte under längre tid, på grund av ojämn kvalitet i den behandlade plåten. Likaså involverar stillestånd i maskiner på grund av oplanhet i vissa fall mycket höga kostnader. 

  • 2931.
    Åkerstrand, Hampus
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Economics.
    Do Housing Prices Affect Loan Supply?: Evidence from Sweden During the Post-Crisis Period2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Financial intermediaries are paramount for modern society. During the last decade, however, our reliance on these institutions have been meticulously debated, especially in the aftermath of the financial crisis. This thesis contributes to this debate with a novel perspective on loan supply changes in light of the recent events in the Swedish real estate market. More specifically, it investigates what influence housing prices have on the supply of commercial and industrial loans. This is done by estimating dynamic panel data models using a quarterly panel containing balance sheet data for 68 Swedish monetary financial institutions, during the post-financial crisis period of 2009-2017. The results indicate that housing prices do not have a significant effect on commercial and industrial loan supply. However, these loans are to a considerable degree dependent on the institutes’ earlier levels of commercial and industrial loans.

  • 2932.
    Ålund, Victor
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Development of a model for the implementation of knowledge management with the study of Siemens2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Companies are present in an increasingly faster changing environment. To adapt to these fastchanges, new models and guidelines are being used to stay contemporary in new businessprocesses. The development has shown that an important factor for companies to be competitiveis the sharing and the use of existing knowledge within the firm. To solve this problemknowledge management tool were developed to help with this problem. One of the mainchallenges is to convince the employees to use the tool and not the technical aspect.To investigate the implementation of knowledge management tools, Siemens was studied as acase and compared to three existing models to see how the different theoretical approaches areand how a knowledge management platform was implemented in a company.During the investigation the models showed strong and weak points which were combined into anew model. The new model shows a framework with all the important steps featured to providea template that can be used by companies working in various fields.

  • 2933.
    Ålund, Victor
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Development of a model for the implementation of knowledge management with the study of Siemens2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Companies are present in an increasingly faster changing environment. To adapt to these fast changes, new models and guidelines are being used to stay contemporary in new business processes. The development has shown that an important factor for companies to be competitive is the sharing and the use of existing knowledge within the firm. To solve this problem knowledge management tool were developed to help with this problem. One of the main challenges is to convince the employees to use the tool and not the technical aspect. To investigate the implementation of knowledge management tools, Siemens was studied as a case and compared to three existing models to see how the different theoretical approaches are and how a knowledge management platform was implemented in a company. During the investigation the models showed strong and weak points which were combined into a new model. The new model shows a framework with all the important steps featured to provide a template that can be used by companies working in various fields.

  • 2934.
    Åman, Anna
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Ahlbom, Gabriella
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Empowerment in a multicultural organization: The perception of empowerment from a multicultural and oraganizational level perspective2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    During the last decades, corporations have become more multinational, and the concept of employee empowerment has become one of the largest management trends within organizations. Managers need to be flexible when working with multicultural employees and understand that practices are perceived differently depending on the national culture and organizational level. Today relatively little research has focused on empowerment from a multicultural perspective. Thus, the purpose of this thesis is to examine how empowerment is perceived in a multicultural company, by analyzing the perceptions of the employees with different backgrounds and positions in a single firm setting. In addition, this thesis strives to study how empowerment can be reinforced in order to overcome cultural and organizational differences. This was examined through a case study at a fast-moving consumer goods (FMCG) organization in Sweden. Semi-structured interviews were held to obtain an in-depth understanding, while a survey was designed to support the interviews and to get a general picture of the organization.

    For the analysis, the respondents were divided into different categories, based on nationality and organizational level. The results indicated that the employees had an overall positive attitude towards empowerment in the case company, and that there is a relationship between the perception of empowerment and nationality. It also suggested that the perception of empowerment diverges between the levels of a multicultural organization, where subordinates, lower managers and top managers experience situations differently. In addition, the results indicated that the organizational culture should be utilized in order to overcome the cultural and organizational differences in a multicultural organization, through recognizing and solving the main problems that could affect the perception of empowerment. Particularly through maintaining good communication, which is vital in terms of empowerment, it is possible to strengthen the organizational culture. This in turn could reinforce the employee empowerment, as aspects that positively affect this concept could be encouraged through the organizational culture.

  • 2935.
    Åsa, Wallström
    et al.
    Division of Industrial Marketing, e-Commerce and Logistics, Luleå University of Technology.
    Karlsson, Ted
    Division of Industrial Marketing, e-Commerce and Logistics, Luleå University of Technology.
    Salehi-Sangari, Esmail
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Building a corporate brand: The internal brand building process in Swedish service firms2008In: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 16, no 1-2, p. 40-50Article in journal (Refereed)
    Abstract [en]

    There is consensus that every organisation needs to develop a strong brand as part of its business strategy. It is, however, unclear how corporate brands can be effectively developed. The aim of this study is to empirically explore the internal corporate brand-building process in Swedish service firms. This process refers to activities that occur before the implementation of the brand. This is a qualitative study in which three case studies are presented and in which purposive sampling was applied. The study ’ s aim was to find illustrative cases of firms that had recently conducted an internal, corporate brand-building process. The selected firms had initiated the process based on different circumstances (ie due to a crisis, geographical expansion or strategic repositioning). Personal interviews were used as the main data collection method. Three concurrent flows of activities, that is, data reduction, data display and conclusion drawing, have been applied in the data analysis. All firms aimed to strengthen the corporate brand in their brand portfolio by

    reducing sub-brands, and by updating their brand identity and brand position statements. Findings show that even though the three firms had initiated the internal corporate brand-building process for different reasons, the three stages in the process, that is, brand audit, brand identity and brand position statements, could still be identified. Differences, however, occurred within the stages.

  • 2936.
    Åsberg, Christer
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    External Innovation through Acquisitions in the High-tech Industry.: A Study of Strategic Implications2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Mergers and acquisition (M&A) have been at the forefront of academic research. However, most  of  the  research  in  this  realm  focuses  on  the  generic  benefits  that  arise  from acquisitions  or  the  challenges  that  they  involve.  This  paper  highlights  the  use  of acquisitions in the high-tech intensive industries (examples include pharmaceuticals, and electronic and communications) as a favorable means of external innovation to maintain competitive advantage.  The main objective of this research is to analyze both primary and secondary data,  in  order  to  propose  the  circumstances  under  which  it  is  strategically advantageous for firms to engage in external innovation through acquisition. The primary data has been collected from interviews with Oracle Corporation, and a current start-up in the high-tech industry. The following conclusion is drawn, that large profitable firms with accumulated and current R&D efforts, can benefit from acquiring smaller private start-ups to remain competitive. The uncertainty in technologically driven environment demands adaptable  firm boundaries to  continuously improve core  competencies, introduce new products lines, and decrease the time to market. The paper highlights the necessity for external innovation because in-house R&D is insufficient to catch all market movements. It proposes a framework for a proper acquisition strategy that emphasizes key aspects of competitive advantages for technology driven businesses.

  • 2937.
    Åsberg, Per
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    A dualistic view of brand portfolios: the company's versus the customers' view2018In: Journal of Consumer Marketing, ISSN 0736-3761, E-ISSN 2052-1200, Vol. 35, no 3, p. 264-276Article in journal (Refereed)
    Abstract [en]

    Purpose Brand architecture and brand portfolios have been regarded as absolute entities to be analysed from the company's perspective. The purpose of this study is to question such a uniform view by adding a perceptional dimension to the two concepts. Design/methodology/approach Semi-structured interviews with 58 marketing professionals and customers were used to explore ten propositions and map associations in the perceived brand portfolios, based on the brand concept map methodology. Findings The study reveals systematic differences between the collective view of company representatives, who name fewer brands associated through more sophisticated and highly connected brand systems and customers who include more partners and competitor brands in the portfolio, who also name more brands and connections in total. Research limitations/implications Implications of the results are analysed and future research is suggested to determine the generalizability of the findings and the economic implications of discrepant internal and external views of a brand architecture and brand portfolio. Practical implications Academics should relate to this dualism by compensating for the effects of the associative predisposition of employees versus customers when interpreting results of studies related to brand portfolios and brand architecture. Marketing practitioners must actively acknowledge and manage the role of partners and competitors as part of the company's external brand portfolio. Originality/value This study is the first to problematize the unilateral interpretation of brand portfolios and brand architecture by introducing a dual view of these concepts based on internal (employees) and external (consumers) perceptions.

  • 2938.
    Åsberg, Per
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Brand Architecture from Above: Understanding the Customer Disconnect2019Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Global business is transforming. Information technology in general, and the Internet specifically, has globalized business and empowered the consumer with more information and choice than ever before. Consequently, academic research into brand portfolios and brand architecture is faced with new challenges to reflect this changing reality.

    Traditional research into brand portfolio management and its structural embodiment using brand architecture has approached these concepts from the perceptive of the brand owner/company. For instance, the portfolio has been mapped based on legal ownership of brands, which has been criticized as being a too narrow approach that exclude key contributors of the portfolio’s collective brand equity. Even in the cases where partner brands are acknowledged as part of the portfolio, their inclusion is often based on the revenue stream they represent or their link in the distribution chain instead of association. Brand architecture research has therefor focused on structural representations based on hierarchical trees created within the walls of the company itself, without necessarily investigating if the intended structure works as expected.

    The missing ingredient in this halting logic is the perceptions of the market in which the portfolio and its architecture operates. Associations and transfer of brand equity is dependent on a concept’s mental perception in the minds of consumers. An endorsement that does not get noticed by the target market is a mirage in the minds of marketing managers, and an historical collaboration that was cancelled years ago may still influence the brand portfolio today by means of association in consumer memory.

    The research presented in this thesis extends current theory in brand portfolio management and brand architecture to directly include the consumer perspective. This thesis re-classifies the portfolio and architecture concept as perceptual constructs whose efficiency is determined by the mental alignment between company representatives as the creators of the intended meaning and customers as the interpreters, or even co-creators, of the same. Study results presented indicate significant misalignment not only between stakeholder groups as a collective, but also between individuals within each group – even for brand managers working together on the same portfolio day after day. Current hierarchical models for representing brand architecture are extended using the perceptual dimension as well as a layer accounting for the openness of the portfolio, and a new brand portfolio model segregating brands based on the degree of perceptual inclusion in the portfolio is presented.

    This introduction of the perceptual dimension into both brand portfolio management and brand architecture represents a new way to view these abstract concepts, a conceptual idea that has ripple effects into areas such as brand equity transfer, brand alliances, and portfolio risk management.

  • 2939.
    Åsberg, Per
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Perceived brand portfolios: how individual views hamper efficiency2015In: Journal of Product & Brand Management, ISSN 1061-0421, Vol. 24, no 6, p. 610-620Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to investigate the perceived content and structure of a brand portfolio, which may differ between individuals, by mapping the brand portfolio of two multi-national companies from the perspective of the marketing team. The discrepant views between individuals are analyzed and an aggregated brand portfolio is presented. Design/methodology/approach – Semi-structured interviews with nine marketing professionals were used to map their individual perceived brand portfolios and structure, based on the Brand Concept Map methodology. Findings – The study finds that there is a consistent difference in the individual perceived brand portfolio between marketing professionals. Brands that are not supported by all stakeholders may be suffering from an unclear positioning or undesired associations, and should receive management attention. Research limitations/implications – Explanations for the results are offered and future research is suggested to determine the generalizability of the findings and the economic implications of discrepant views on the company’s brand portfolio. Practical implications – Marketing practitioners should consider the possible effects of conflicting views within their marketing teams on business performance. Identifying brands that are not supported by all stakeholders could be a way to discover under-performing brands with problematic brand positions in need of immediate attention. Originality/value – This study is the first to compare and fully map the differences in perception of a company’s brand portfolio among internal stakeholders and the possible implications of this discrepancy.

  • 2940.
    Åsberg, Per
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Uggla, Henrik
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship. Royal Inst Technol KTH, Sch Ind Engn & Management, Ind Econ & Management, Stockholm, Sweden..
    Introducing multi-dimensional brand architecture: taking structure, market orientation and stakeholder alignment into account2019In: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 26, no 5, p. 483-496Article in journal (Refereed)
    Abstract [en]

    Traditional research in brand architecture has primarily focused on bipolar, structural models describing brand constellations viewed from the brand owner's angle of incidence. This paper further extends previous theorization within strategic brand management by offering the Conceptual Integrated Multi-dimensional Architecture (CIMA) model as an incorporation of existing research in brand architecture, arranged according to hierarchical structure, degree of collaboration with third parties and alignment with consumer perceptions. Traditional brand architecture is broadened using two additional dimensions-the level of intercompany partnerships and perceptional congruency between stakeholders-to produce a model that distinguishes between open and closed brand structures and includes the consumers' perceptions as a mediator of brand strategy efficiency. The CIMA model implies that strategic brand management should consider the possible effects of third-party collaboration, in conjunction with consumer beliefs, on the efficiency of the pursued brand strategy and selected go-to-market approach. By including these two additional dimensions, marketing executives may find a more nuanced view of the potential challenges and obstacles that stand in the way of successful brand strategy execution. The paper is concluded by discussing the implications of this conceptual model and suggests a number of future research directions for brand architecture and brand portfolio management.

  • 2941.
    Åsman, Christer
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Wahldén, Henning
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Leverantörer av utrustning och tjänster försmåskalig vattenkraft2013Independent thesis Basic level (university diploma), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    By request of the Swedish Hydropower Association a market survey of companies that operates

    in or in close cooperation with the small hydro power market was undertaken during the spring of

    2012. The association has noticed a surge in interest regarding small hydro power from both

    domestic and foreign entities and wants to proactively engage this interest.

    The main methods used to survey the market was to interview a handful of small hydropower

    plant owners and contact owners of hydropower plants and members of the Swedish Hydropower

    Association that had listed an e-mail address. The fundamental question is what companies the

    interviewees have come in contact with in regards to things related to the power plant. An early

    draft of the pre-defined criteria is used as support. Besides choosing the companies in regards to

    their responses to the interviews, some companies are also selected from appearing in the

    Swedish Hydropower Association members cadastral who are supporting members and

    companies that have published adverts during the last five years in the SERO-journal, a trade

    journal.

    The design of the survey sets the standard for how the companies are presented. The first part

    describes general information, if available. This is information such as company representative

    and a brief description of what the company does. The information following is what services and

    products the company offer in what categories. The categories has been determined by comparing

    how similar trade organizations have set up their categories, this combined with the results from

    interviews and surveys sets the structure for our categorization of activities.

  • 2942. Åstebro, Thomas
    et al.
    Braunerhjelm, Pontus
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation. KTH, School of Industrial Engineering and Management (ITM), Centres, Centre of Excellence for Science and Innovation Studies, CESIS.
    Broström, Anders
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation. KTH, School of Industrial Engineering and Management (ITM), Centres, Centre of Excellence for Science and Innovation Studies, CESIS.
    Does academic entrepreneurship pay?2013In: Industrial and Corporate Change, ISSN 0960-6491, E-ISSN 1464-3650, Vol. 22, no 1, p. 281-311Article in journal (Refereed)
    Abstract [en]

    We investigate the private returns for academics that start new businesses. Total earnings for the universe of 478 individuals working at Swedish universities who quit to become full-time entrepreneurs between 1999 and 2008 are compiled. To the best of our knowledge, this is the first analysis of entrepreneurial returns to include capital gains. Entrepreneurship for academics appears a gradual process and episodic. Earnings are similar before and after becoming an entrepreneur, and dividends and capital gains are inconsequential. But the income risk is more than three times higher in entrepreneurship.

  • 2943.
    Åström, Frida
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    How dose Human resource management contribute to the business performance: - A case study2011Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
  • 2944.
    Åström, Per
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    Hespe, Tobias
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    The Effects of an Increased Traceability on Lead Times: A case study on a material replenishment system at a Swedish industrial tools manufacturer2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This study investigates the relationship between an increased traceability and shortened lead times in the internal material replenishment system at a large Swedish industrial tools manufacturer. Traceability and its effects on uncertainty in the supply chain has been widely researched in academia, but there is a gap regarding how traceability affects lead times.

    The research investigates which factors drive the lead times in the material replenishment to lean assembly lines and determines how these factors relate to traceability. A case study was conducted in one of the case company’s factories. The study consists of both quantitative and qualitative data. The quantitative data was derived from the case company’s ERP-system while the qualitative data consists of interviews and empirically collected data.

    The results of the study show that waiting time is the primary driver of lead times in the current state of the factory. No indication that internal material replenishment lead times decrease as a result of an increased traceability was found. However, there are aspects with an increased traceability that indirectly facilitates reduction of lead times by making it easier to make well-informed decisions due to the increased availability of real-time data.

    Traceability is found to not contribute any value to the end customer on its own. However, it can play an important role in a company’s supply chain. Further, potential advantages with a high traceability were observed when implementing advanced protocols such as JIT and other lean principles. The study should be seen as a starting point to further studies into the relationship between increasing traceability and reduced internal lead times.

    For managers and companies, the study identifies a potential procedure to use for deter- mining which factors drive replenishment lead times to lean assembly lines. Furthermore, the study shows that companies can have great use for traceability when trying to remove waste from its processes.

  • 2945.
    Åteg, Mattias
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Aktiviteter och lärande för attraktivt arbete.: Utvecklingsprocesser inom verkstadsindustrin2006Doctoral thesis, comprehensive summary (Other scientific)
    Abstract [sv]

    Avhandlingsarbetet utgår från ett nätverk av mindre verkstadsföretag som under mer än fem års tid varit engagerade i utvecklingsprocesser för att skapa mer attraktiva arbeten. Arbetet har genomförts inom ramen för att…-projektet i samverkan mellan Högskolan Dalarna och Arbetslivsinstitutet. Det övergripande syftet är att utveckla kunskap om och förståelse för utvecklingsprocesser med utgångspunkt i att skapa mer attraktivt arbete. Särskilt intresse ägnas åt hur dynamiken i utvecklingsprocesserna kan analyseras utifrån ett lärandeperspektiv. Ett resonemang förs om utvecklingsprocessernas karaktär och om egenskaper i arbetets attraktivitet. Ansatsen kan beskrivas som interaktiv forskning med tät interaktion med praktiker i verkstadsföretag och i lokalt utvecklingsarbete. Metodansatsen är aktions-, och processorienterad. Attraktivt arbete ses som ett processuellt begrepp, dvs ett strävansmål utifrån individers upplevelser, vilka är stadda under förändring. En distinktion görs mellan en skalbetonad (tilldragande) och en innehållsbetonad (behållande) egenskap. Avhandlingen baseras på fyra delstudier.

    Utifrån tidigare forskning och eget material skapas en analysram över utvecklingsprocessers dynamik avseende aktivitetsnivåer och lärdimensioner. Processer kan ut¬ifrån ramen karaktäriseras som ställföreträdande förändring, skalförändrande utveckling, temporärt förändrande utveckling eller reflektiv utveckling. Faktaunderlag och diskussioner har i en spegelmetod utgjort grund för företagens reflektion om interna och externa förhållanden. Aktiviteter för att skapa attraktiva arbeten har skett på diagnos-, intentions-, och handlingsnivå. Analysramen tillämpas på dels utvecklingsprocesser inom fem verkstadsföretag, dels lokalt utvecklingsarbetet för mer attraktiv industriutbildning.

  • 2946.
    Åteg, Mattias
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Attraktiv industriutbildning på gymnasiet: Ett deltagandeperspektiv på lokalt utvecklingsarbete2005In: Arbetsliv i omvandling, ISSN 1404-8426, Vol. 2, p. 1-110Article in journal (Refereed)
    Abstract [sv]

    Studiens syfte var att skapa förståelse för hur lokalt utvecklingsarbete kan öka industriprogrammetsattraktivitet för ungdomar i valet av gymnasieutbildning, och för att programmet ska vara attraktivt förelever som studerar på programmet.Ett särskilt intresse ägnas åt samverkan mellan gymnasieskola och lokala verkstadsföretag, samt åtinsatser med betoning på utveckling av den arbetsplatsförlagda utbildningen – APU.Under ett flertal år har antalet elever på industriprogrammet i Sverige minskat kraftigt. Samtidigt sermånga industriföretag en brist på utbildad arbetskraft som ett stort hinder för framtiden.Sökandetrycket, mätt i antalet förstahandssökande, har minskat med mer än tre fjärdedelar sedan slutetav 1980-talet.År 2001 sökte två elever till industriprogrammet i Avesta. Insatser för att öka industriprogrammetsattraktivitet fick ett överväldigande resultat – totalt 63 elever sökte till industriprogrammet 2002.Tjugonio elever sökte programmet i första hand.Undersökningar har gjorts av hur ungdomar som sökt och studerar på industriprogrammet sett på sittgymnasieval, på utbildningen, på APU samt på ett framtida industriarbete. Ett särskilt fokus har varit omeleverna gett uttryck av att vara vilseledda och inlurade på utbildningen genom insatser för ett merattraktivt industriprogram.Information om industriprogrammet, om branschen och om industriarbete har visat sig vara av stortvärde för att öka utbildningens attraktivitet. Vikten av en ärlig bild poängteras: det är bättre att visa upprealistiska arbetsmiljöer och arbetsinnehåll, än att peka på en alltför ”modern” bild som branschen intekan leva upp till.Tidigare litteratur har visat att elever har känt sig utnyttjade då de ingått i den ordinarie produktionen påAPU. I denna studie har eleverna istället ansett detta vara något positivt. Det har gett en känsla av att fåarbeta ”på riktigt”, samtidigt som det gett större acceptans för det som varit tråkigare eller mindreintressant. Eleverna som fått arbeta i produktionen har förmedlat en känsla av att ha blivit behandladesom de anställdas jämlikar.

  • 2947.
    ÇÖMLEKÇİOĞLU, İNCİ
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    IDEA MINING: Can Business Intelligence be an alternativeidea generation method in service companies?2012Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Enabled by the increased amount of digital data storage, business intelligence (BI) became a powerful  method  to  improve  business  decision  making  since  1990s.  It  yields  competitive advantage for firms and helps solving business problems faster especially in service business. Despite near real time market analysis, customer segmentation or prediction capabilities of BI, its role in stimulating the innovation is not clearly described.

    This research presents methods for generating new service ideas that a company can use, and

    determines the role of business intelligence in today’s innovation ideation process based on an empirical study on biggest four Turkish Telecommunication firms. Among various methods for idea  generation,  business  intelligence  has  not  developed  enough  to  provide  an  alternative ideation method yet. However, it can be a complimentary method which covers drawbacks of other methods.

  • 2948.
    ÖBERG, JENNY
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    STENLÖF, ELIN
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    What role to play in strategy implementation?: Constructive interplay between middle and frontline managers2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Purpose: The purpose of this research was to study the interplay between middle managers (MMs) and front-line managers (FLMs) in strategy implementation (SI). To successfully manage and run a complex technology corporation a well-performed strategy is essential. By comparing MMs’ and FLMs’ different views and responsibilities in the SI process, both theoretical and empirical. Methodology: Theoretical material regarding leadership, middle and front-line manager roles and responsibilities, as well the strategy implementation process, obstacles and success factors are compared in the study. Supplemented by a general pilot study and primary interviews covering their view of the SI-process, obstacles and leverages, leadership, and their roles description. In total, ten pilot interviews and 12 primary interviews have been conducted, with MMs and FLMs, equally represented. Findings: In large, the main findings regarding the creation of a dynamic interplay between MMs and FLMs were three identified key attributes. Firstly, success in the SI process and constructive dynamic require a clear distribution of tasks and responsibilities between MMs and FLMs or the key responsibilities in the process. Secondly, select key people for the SI process, picked from different levels in the organization with different viewpoint and expertise. Making sure that there are total transparency and knowledge sharing between all key members and organizational levels. This will enable a greater involvement and commitment in the SI-process. Finally, to create a successful SI-process and a dynamic interplay between MMs and FLMs, strategic work must be rewarded equally compared to operational excellence and product-development efforts.

  • 2949.
    ÖBERG, MIKAELA
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Sustainability and Industrial Dynamics.
    A Study of the Implementation, Maintenance and Continual Improvement of an Information Security Management System2016Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The high adoption rate of cloud computing technology is changing the strategic, operational and functional aspects of businesses. Though, as cloud computing is seeing massive global investment, the vast concentration of resources and information argues for new sources of vulnerabilities and challenges for the cloud computing adopters. Hence, the cloud computing technology is argued to see its full potential once solid information security is established.

    There has been a palpable development of theories, guidelines and standards of how to implement, maintain and continually improve a security information management system. The outcome has resulted in recognized standards. However, the comprehensiveness and the complexity to implement, maintain and continually improve a security information management system remain. Therefore, this study aimed to investigate how cloud computing oriented firms succeed with the realization of an information security management system. This was done by identifying frameworks and processes used by cloud computing oriented organizations.

  • 2950.
    Ögren, Patric
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Högberg, Kristoffer
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    En ”marknadsundersökning” genom att iterera fram till ett värdeskapande koncept2013Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    A business concept has been developed into a marketplace. The marketplace is a web and mobile application whose purpose is to create value out of resources' bookable time slots which today generally have low occupation rates at activity facilities within sports, culture and entertainment.

    The marketplace is intended to bring together a wide range of low occupation rate time slots for different activity types, with types of activities that friends typically do together an ordinary day. The idea is to build a strong brand for the marketplace with the clear message that "the marketplace provides a wide range of affordable offerings for sports and spare time activities, if you choose to adjust your schedule to fit the facilities' low occupation rate time slots". In addition, the marketplace should have functionality that makes it easier for end-users to find a time slot through the marketplace that fits everyone, by synchronizing the various options of activities and time slots preferences that people within a group of friends are interested in. The marketplace is supposed to be targeted to people with flexible schedules, especially self-employed, students and seniors. There is a good potential for a third party to run such a marketplace and specialize in creating value out of low occupation rate time slots. However, the business concept does not prevent the facilities themselves to make efforts which lead to increased occupation rates at time slots with low occupation rates. Furthermore, the facilities are rather supposed to use the marketplace as a complement to their existing booking systems. Based on the examined activity facilities, there is a good potential to increase a facility's turnover with approximately 330 000 SEK yearly.

    The business concept has been developed by doing a market research based on a technical product which initially was designed as a booking system with different product development opportunities and various potential customer segments to address. The market research was done iteratively by using the project management methodology Lean Startup combined with qualitative market research techniques from Innovation Games.

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