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  • 901.
    Werner, Inga Britt
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Social Capital in Housing Management: The Concept as a Tool for Analysing Problems and Formulating Goals for Action2007Conference paper (Refereed)
    Abstract [en]

    There is no formal social housing sector in Sweden, but municipally owned housing companies have aresponsibility to take on all kinds of tenants. That means that they are often in charge of housing areaswhere many low-income households live, with ensuing social problems. This paper is based upon a studyof management practices in such housing companies. ‘Social Capital’, a concept widely used in thediscussion on how to fight crime and deterioration in socially burdened housing areas, is employed in thetheoretical framework. Here the concept is used as well as describing local social networks as, in particular,‘bridging’ towards the surrounding society.The applied method is case study of the attempts of three housing companies to remedy problems such ashigh crime rate, bad reputation and low demand for housing units in certain areas.The results of the case studies showed that the companies’ different ways of addressing complex problemsinherent in the housing areas were not based upon any definition on how means were related to goals.They were more or less examples of trial and error. Only one of the companies did discuss intentionallyhow they should better the reputation of a certain housing area, by doing a selective physical upgrading ofcommunal spaces and the out-door environment. They were concerned to engage the residents in theprocess.The analysis employed a ‘what if’ - approach regarding the use of ‘Social Capital’ as a tool for thecompanies when analysing and addressing their problems. The discussion concludes in a review of theconcept ‘Social capital’ and some suggestions on how to make it operational in the practice of housingmanagement.

  • 902.
    Werner, Inga Britt
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    The Role of Social Capital in Housing Management -Pilot Studies in Four Swedish Housing Areas2006Conference paper (Other academic)
  • 903.
    Werner, Inga Britt
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Klingborg, Kerstin
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.
    En studie av ombildningsprocessen från hyresrätt till bostadsrätt 2007-20102011Report (Other (popular science, discussion, etc.))
  • 904.
    Westin, Kim
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management. Center for Technology in Medicine and Health (CTMH).
    Personalintern Kommunikation: En kartläggning av formella och informella strukturer vid hematologisk slutenvård2015Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    The recent technological development within information technology has affected the structure of organisations and the organisation of work. In health care, and for several reasons, the need for communication audits has thus been highlighted. Patient safety may be risked by mistakes linked to deficiencies in information transfer. Often are hierarchical structures, unclear roles and gaps in information flows suggested causes. On the other hand, the health care sector often is considered as one of society's most complex knowledge organizations, characterized by intense information flows with traits linked to strong professions.

    Communication audits are accomplished with the objective to identify causes of ineffective communication, lack of explicit communication processes, to suggest improvements and provide management and staff with more objective descriptions of roles and links. The research field has for a while been dominated by large-­‐scale surveys and resent studies has pointed at the need for studies of daily communication environments at site of organizations. This is such a study, carried through at a department for inpatient care at the University Hospital Karolinska, located in Huddinge, Stockholm. In 2012, the studied department relocated into new facilities and completed a small restructuring of its organization, affecting roles and channels of communication. The perception of the new organization was inefficiency, both in time and difficulties to overview the structure. The purpose of this thesis has therefore been to discuss and highlight how to clarify formal structure of the internal communication among staff based on parameters such as roles and channels of communication.

    The study maps today's formal structure, which is the expected exchange of information as described in job descriptions and work policies and compares this with developed informal structures based on how employees prefer to exchange information. A mix of data collection methods is used. An analysis is conducted were the organization's communication network as perceived as exchange of information between the employees is visualised. The results showed differences between the formal structure and the informal structure that could be used to highlight aspects of how the identified differences could be used to clarify the formal structure.

    The study points at six areas were the formal structure may be elucidated; more documented communicative responsibilities and procedures, a strengthening of communication within working groups rather than within professions, a definition of the chief physician and the assistant physicians' communicative roles, an increased continuity in key roles for communication, a review of the physical structure's impact on communication and finally, create conditions for fast communication with information technology. 

  • 905.
    Westlund, Hans
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Urban Planning and Environment, Urban and Regional Studies.
    Gawell, Malin
    Social entrepreneurship as a construct of a liberal welfare regime?2014In: Social entrepreneurship and enterprise: Concepts in context / [ed] H Douglas and S Grant, Melbourne: Tilde Univeristy Press , 2014, p. 241-258Chapter in book (Refereed)
  • 906.
    Wiid-Daly, Maria
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial marketing.
    An assessment of the application of semiotics in the analysis of mass communication messages2014Doctoral thesis, monograph (Other academic)
  • 907.
    William, Jeffry Leonardo
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship.
    Wijaya, Mochamad Rifky
    Open Innovation Strategy: Open platform-based digital mapping; as tools for value creation and value capture: Case study of OpenStreetMap and Google Maps2017Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Open innovation has been rising in popularity as an alternative to traditional model for organizations to enhance innovation in their products or services. In the past, the innovation processes was time-consuming and costly. It has now become significantly efficient and effective, supported by the advancement of today’s IT such as Internet, Cloud Computing and Big Data. Open innovation has changed the aspect of the innovation source; from closed internal R&D to fully utilization of consumers’ collaboration. Decision to shift towards open innovation strategy has been lying on several areas including motivation, financial direction, and preference of the innovation strategies and business models that fitting the organizational core strategy. This research studied the relation of these areas and its effect; it determined the way IT-organization creates and captures value that were done by opening its product platform. This thesis was conducted to analyze the open innovation approach in an open digital navigation platform, featuring two platforms as case study: Google Maps and OpenStreetMap. The investigation emphasized the utilizing of the open innovation strategy to build its platform where crowdsourcing and open source software as objects highlighted in the research. The data was collected from secondary sources. Research findings suggested that crowdsourcing and open source software strategy are the main strategies of open innovation implemented in IT digital mapping platform to create and capture value. While these strategies have been practiced in both platforms, circumstances (motivation, financial direction, and business strategy) that hovering around the internal aspect of organizations affected the application of those strategies. The implementation results are differ according to preferred business model. The result of this research suggested that a non-profit based organization tends to utilize open innovation to improve the value of their product through consumer collaboration, while a profit based organization adopts open innovation to generate additional pool of revenue through customers’ feedback and input data. The open innovation leads to creation of a new business model as the foundation of innovation.

  • 908.
    Wilson, Matthew
    KTH, School of Industrial Engineering and Management (ITM).
    Understanding Individual and Collective Consumer Power in the Modern Economy2019Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Consumers today are empowered by access to technology: they have drastically improved their ability to obtain knowledge, to communicate with each other and with firms, and to influence the marketing function. The research presented in this dissertation investigates consumer power in the modern economy. This topic is studied in two contexts which reflect the range of consumer power that exists today, from low levels of power exhibited by individual consumers to high levels of power exhibited by consumer collectives. These two contexts shed light on how consumers exert control over the marketing function in the context of the modern economy.

    The investigation of consumer power is undertaken through four papers. Paper 1 illustrates how even unskilled and everyday consumers who are operating as individuals can exert power over marketers through the practice of upcycling, or when items which would otherwise be considered garbage are repurposed, modified, or transformed into useful items. This paper suggests that there are a range of benefits consumers seek when they engage in the empowered behavior of upcycling, and provides managerial guidance on how firms can approach situations in which consumers upcycle their offerings. Papers 2, 3, and 4 focus on consumer power in situations where consumers are members of collectives; specifically, these papers focus on crowdsourcing. Paper 2 examines how consumers have used crowdsourcing initiatives as opportunities to push their own agendas. This paper illustrates a range of possible behaviors which may occur in crowdsourcing initiatives, and exposes risks that firms face when engaging in crowdsourcing. Paper 3 provides a theoretical conceptualization of why consumers are able to influence outcomes in crowdsourcing. Specifically, this paper uses social power theory to identify how power is structured in consumer collectives and to explain how this power structure can lead to the outcomes identified in paper 2. Paper 4 investigates consumer perceptions of power throughout the crowdsourcing process. In addition, this paper investigates how attitudes towards the brand and purchase likelihood are impacted by a firms decision to ‘accept’ or ‘reject’ the will of the crowd.

    Through these four papers, this research enhances understanding of the spectrum of consumer power that exists today, from unskilled individual consumer power in upcycling to networked consumer power in crowdsourcing. This research provides new theoretical understanding of how consumer power is structured and provides managerial guidance of how to approach situations in which consumers exercise their power. Specifically, this research conceptualizes how the bases of social power are structured differently depending on the context. From a practical stance, this research exposes both opportunities and risks that marketers face as a result of increased consumer power, and provides guidance for managers on how to approach these situations.

  • 909.
    Wilson, Matthew
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Where is the power in numbers?: Understanding firm and consumer power when crowdsourcing2018In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068, Vol. 61, no 4, p. 545-554Article in journal (Refereed)
    Abstract [en]

    This work utilizes the theory of social power as a lens through which to analyze the power structure of firms and consumers involved in crowdsourcing and discusses the managerial implications of this power balance. The results of this analysis reveal how power is structured differently in each form of crowdsourcing, with consumer power being strongest in the case of idea crowdsourcing and weakest in the case of microtask crowdsourcing. These differences in power have implications for managers who initiate and maintain crowdsourcing endeavors. Understanding the structure of consumer power in different types of crowdsourcing allows firms to better prepare for the wide range of possible outcomes as consumers inevitably push their own agendas regardless of whether or not these agendas are aligned with those of the firm.

  • 910.
    Wilson, Matthew
    et al.
    KTH, School of Industrial Engineering and Management (ITM).
    Obilo, Obinna
    Central Michigan University.
    Robson, Karen
    University of Windsor.
    Consumer Power in CrowdsourcingManuscript (preprint) (Other academic)
    Abstract [en]

    Consumers today are more powerful than ever before, particularly when they are members of collectives. This research investigates consumer power in crowdsourcing through a series of studies. Study 1 adapts and validates the Perceived Social Power Scale by Imai (1989) to create a suitable measurement instrument to capture perceptions of consumer power in crowdsourcing. Study 2 finds that consumers who participate in idea crowdsourcing (in which consumers submit ideas for new offerings) show higher perceived coercive power than those who participate in crowd voting (in which consumers are invited to vote for various options for new offerings) but finds no differences in perceived expert power. Study 3 manipulates whether the crowdsourced ideas or votes were accepted or rejected by the brand, and provides a longitudinal investigation of consumer perceptions of power, purchase likelihood, and attitudes towards the brand. Implications for theory and practice are discussed.

  • 911.
    Wilson, Matthew
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship.
    Onyewuchukwu, Obi
    Central Michigan University.
    Robson, Karen
    University of Windsor.
    Consumer power in crowdsourcingIn: Article in journal (Other academic)
    Abstract [en]

    Consumers today are more powerful than ever before, particularly when they are members of collectives. This research investigates consumer power in crowdsourcing through a series of studies. Study 1 adapts and validates the Perceived Social Power Scale by Imai (1989) to create a suitable measurement instrument to capture perceptions of consumer power in crowdsourcing. Study 2 finds that consumers who participate in idea crowdsourcing (in which consumers submit ideas for new offerings) show higher perceived coercive power than those who participate in crowd voting (in which consumers are invited to vote for various options for new offerings) but finds no differences in perceived expert power. Study 3 manipulates whether the crowdsourced ideas or votes were accepted or rejected by the brand, and provides a longitudinal investigation of consumer perceptions of power, purchase likelihood, and attitudes towards the brand. Implications for theory and practice are discussed.

  • 912.
    Wilson, Matthew
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Robson, Karen
    Botha, Elsamari
    Crowdsourcing in a time of empowered stakeholders: Lessons from crowdsourcing campaigns2017In: Business Horizons, ISSN 0007-6813, E-ISSN 1873-6068, Vol. 60, no 2, p. 247-253Article in journal (Refereed)
    Abstract [en]

    Crowdsourcing can test a company's willingness to relinquish control to key stakeholders. Using past examples of four failed crowdsourcing initiatives, we explore the negative and unintended consequences of crowdsourcing in an age when stakeholders are empowered to speak their minds, make a mockery of organizational initiatives, and direct initiatives as it suits their own agenda. The concepts of crowdthink and crowd hijacking are introduced, and advice is given on how managers can avoid or anticipate some of the potential issues that arise during crowdsourcing endeavors. With these considerations, managers can harness the power of crowds effectively to achieve organizational goals with limited negative consequences.

  • 913. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Achieving agility of supply chain management through information technology applications2007In: Advances in Production Management Systems - International Federation for Information Processing / [ed] Olhager, J. and Persson, F., Boston: Springer , 2007, p. 245-253Chapter in book (Refereed)
    Abstract [en]

    Agility in supply chains is critical for competitive advantages as it helps to explore and exploit opportunities in fast changing markets. Finns are increasingly dependent on information technology (IT) for supply chain management as a competitive tool to facilitate such agility. However, little research has been done on the role of IT on supply chain agility. The paper aims to address this gap by further investigating how IT applications affect supply chain agility. We propose that IT infrastructure integration, consisting of data consistency and cross-functional application integration is critical to achieve agility as various integration processes in agile supply chains can be hampered by fragmented IT infrastructures which enable information flow and coordination activities across function units and network partners. We further illustrate IT infrastructure integration impacts on agility in various operational dimensions, such as speed, flexibility across the supply chain.

  • 914. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Agile supply chains through information systems integration2008In: Proceedings of the3rd World Conference on Production and Operations Management, 2008Conference paper (Refereed)
  • 915. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Digital supply chain integration2009In: Proceedings of the 20th Annual Production and Operations Management Society Conference, 2009Conference paper (Refereed)
  • 916. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Efficient agility or responsive agility?2009In: Proceedings of the 16th Annual European Operations Management Association Conference, 2009Conference paper (Refereed)
  • 917. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Enabling agile supply chains2009In: Proceedings of the Academy of Management Annual Meeting, 2009Conference paper (Refereed)
  • 918. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Information systems and agile and responsive supply chains2009In: High-Performance Logistics: Methods and technologies / [ed] Blecker, T, Kersten, W. and Meyer, M., Berlin: Erich Schmidt , 2009, p. 143-156Chapter in book (Refereed)
  • 919. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    IT and supply chain agility in Chinese automotive industry2007In: Proceedings of the 18th Annual Production and Operations Management Society Conference, 2007Conference paper (Refereed)
  • 920. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    Shaping agility through information systems integration throughout the supply chain2008In: Proceedings of the 19th Annual Production and Operations Management Society Conference, 2008Conference paper (Refereed)
  • 921. Wu, Yi
    et al.
    Angelis, Jannis
    Operations Management, Warwick Business School.
    The mechanism of information system integration in supply chain agility2008In: Proceedings of the 15th Annual European Operations Management Association Conference, 2008Conference paper (Refereed)
  • 922. Wu, Yi
    et al.
    Angelis, Jannis
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Levy, Margi
    Information systems integration mechanisms within supply chain agility in the Chinese automotive industryIn: Computer Technology and Application, ISSN 1934-7332, E-ISSN 1934-7340Article in journal (Other academic)
  • 923. Wu, Yi
    et al.
    Angelis, Jannis
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Levy, Margi
    Responsive or efficient?: Integrated information systems and the agile supply chainIn: International Journal of Production Research, ISSN 0020-7543, E-ISSN 1366-588XArticle in journal (Other academic)
  • 924. Wådström, Pontus
    et al.
    Angelis, Jannis
    Strategizing performance measures2016Conference paper (Refereed)
  • 925.
    Yang, Ludan
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Chen, Qubo
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    NORDIC DEVELOPMENT FINANCE INSTITUTIONS IN AFRICA: ANALYSIS BASED ON THE CONTROL OF INVESTMENT THROUGH FUND2011Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Nordic Development Finance Institutions (DFIs) play an important role in providing sustainable development for Africa which accordance with their mandates.  By investing in private equity Funds in Africa, investee companies have covered various sectors inAfricawhich may not only improve economic development but also increase employment. Additionally, investing in a Fund can spread risk through diversifications and help DFIs to share knowledge with Fund manager in local presence.

     

    This study analyzes the management control systems (MCS) of DFIs’ investing in private equity Funds, wherein we mainly focus on output control and behavior control which are two types of control widely discussed in previous research and literature. Hereby we set three hypotheses based on our research and get findings to support the research questions, which are:

    1.      DFIs use output control mechanism with contractual framework to secure their investment.

    Output control sets standards as to targets. It plays a fundamental role in the control process, as the contractual framework is short of standardized in private equity industry and Fund managers are selected strictly during screening process.

     

    2.      DFIs use behavior control to interact with Fund managers.

    Behavior control means appropriate instruction and guidelines imposed as results become foreseeable during the monitoring process. It becomes a central element where DFIs have to interact with Fund managers to track the investment progress & development effect, including investment decision making.

     

    3.      DFIs’ syndicated investment affects their control activities.

    Nordic DFIs’ investment strategy is making co-investment in Funds. When more parties are involved, the monitoring and control process become different compared with only one investor and it is affected by syndicated investment. While we did not deeply explore the control mechanism and process under syndication investment by either quantitative & qualitative method or case studying approach, we conclude that it does exist based on communication with interviewees.

     

    The word “Control” looks like a bureaucratic word. However, we found that Alignment is essential in control process for each partners while behavior control helps to assure the alignment. We think that control process become less difficult when previous strict selection of trust partner is successful. We suggest that the alignment between DFIs and other investors as well as Funds should be strengthened in the control process, so that investment objectives can be well realized.

     

    Besides Nordic DFIs, Africa also benefits from others such asChina’s “going global” strategy to encourage outward FDI. China-Africa Development Fund (CADFund) is the first Fund focused specially on large scale investment in Africa among Private Equity Funds inChina. China Development Bank (CDB) is the shareholder of CADFund, who provide resources and support to CADFund. By briefly comparing Nordic DFIs and CADFund, we found they use similar investment instruments and also similar strategies, such as investment in less developed countries inAfricato improve economic conditions, support home companies investing in Africa etc. Including an analysis on CAD as well as the comparison with Nordic DFIs not only strengthen the understanding of DFIs’ activities in Africa, but also clarify the different investment characteristics of Western and Eastern investors in Africa. We also suggest that Nordic DFIs and CADFund can share experience and knowledge to promote sustainable development for Africa.

     

     

  • 926.
    Yaraghi, Niam
    KTH, School of Engineering Sciences (SCI), Mechanics.
    Critical Success Factors for Risk Management Systems2009Independent thesis Advanced level (degree of Master (One Year)), 30 credits / 45 HE creditsStudent thesis
    Abstract [en]

    Despite the existence of extensive literature regarding risk management, there still seems to be lack of knowledge in identification of Critical Success Factors (CSFs) in this area. In this research Grounded Theory is implemented to identify CSFs in Risk Management Systems (RMS). Factor analysis and one-sample t-test are then used to refine and rank the CSFs based on the results of a survey which has been performed among Risk Management practitioners in various types of Swedish corporations. CSFs are defined from three different perspectives: (a) the factors that have influence on the inclination and readiness of corporation for implementing RMS. (b) the factors that are important during the design and implementation of RMS in corporation and can significantly affect the success of RMS design and implementation and (c) the factors that are crucially important to successfully run, maintain and administrate RMS after the closure of the project of RMS design and Implementation.

    This systematic approach towards understanding the taxonomy of the success dimension in RMS is important for re-enforcing effective risk management practices.

  • 927.
    Zalejska-Jonsson, Agnieszka
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.
    Lind, Hans
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.
    Hintze, Staffan
    KTH, School of Architecture and the Built Environment (ABE), Civil and Architectural Engineering.
    Energy-Efficient Technologies and the Building’s Saleable Floor Area: Bust or Boost for Highly-Efficient Green Construction?2013In: Buildings, ISSN 2075-5309, Vol. 3, no 3, p. 570-587Article in journal (Refereed)
    Abstract [en]

    When the external measurements of a building are fixed, an increase in external wall thickness caused by additional insulation, for example, will lead to loss of saleable floor area. This issue has to be taken into account in the evaluation of investment profitability. This paper examines how technologies used in energy-efficient residential building construction affect the available saleable floor area and how this impacts profitability of investment. Using a modeled building and an analysis of the average construction cost, we assessed losses and gains of saleable floor area in energy-efficient buildings. The analysis shows that the impact of potential losses or gains of saleable floor area should be taken into account when comparing investment alternatives: building energy-efficient green dwellings or building conventional ones. The results indicate that constructing energy-efficient buildings and introducing very energy-efficient technologies may be energy- and cost-effective even compared with conventional buildings. Employing new products in energy-efficient construction allows benefit to be drawn from lower energy consumption during the life cycle of the building, but also from the increase in saleable floor area.

  • 928.
    Zalejska-Jonsson, Agnieszka
    et al.
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.
    Lind, Hans
    KTH, School of Architecture and the Built Environment (ABE), Real Estate and Construction Management, Building and Real Estate Economics.
    Hintze, Staffan
    KTH, School of Architecture and the Built Environment (ABE), Civil and Architectural Engineering.
    Low-energy versus conventional residential buildings: market, stimulants, investment cost and profit2011In: SB11 Helesinki World Sustainable Building Conference, Finland, Helsinki, 2011, p. 314-315Conference paper (Refereed)
    Abstract [en]

    A  good  investment  is  measured  by  benefits  it  gives in  return,  and  so  financially  viable investment  is  an  elementary  requirement  for  the  stockholders.  Cost  and  affordability  have been  often  pointed  as  the  greatest  barrier  in  sustainable  construction  development  [1]  and further often brought up in the discussion about the  “sustainable”  or  “green”  investment profitability. It is therefore important to collect market evidence to facilitate understanding and evaluation of environmentally conscious investments in real estate.  

  • 929.
    Zanotelli, Pietro
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Management.
    MANAGING PRODUCT VARIETY: How to reduce complexity and increase product portfolios’ profitability2013Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This paper describes a new approach to the management of product variety that

    should help manufacturing companies to improve the profitability of their product

    portfolios. The scientific research is conducted in different ways. After a short

    introduction of basic concepts relevant for the research, a broad review of the

    existing academic knowledge is proposed in form of a literature review. As a

    conclusion of the review, gap analysis shows the limitations of existing methods of

    variety management and sets the requirements for a new methodology. A

    methodology is hence developed by the author to analyze variety of product

    portfolios. The methodology includes the analysis of customer requirements, the

    calculation of complexity costs and the mapping of physical variety. Furthermore,

    clear guidelines are presented with the aim of improving the overall profitability of the

    chosen product portfolio; these mainly refer to changes in product architectural

    aspects or complete elimination of certain product variants.

    Subsequently, empirical evidence has been gathered from a case study at a

    manufacturing company, which has been a valuable source of data to confirm the

    applicability and the validity of such a methodology. The benefits of using the

    proposed methodology are proved, comparing the achieved results to the ones

    gathered after the application of other methodologies.

    The purpose of this study was to develop a new methodology for supporting and

    enhancing decision related to variety in manufacturing companies. This methodology

    aims to find a way to link the cost of complexity to the product architecture, what

    represents a very important aspect that existing methodologies cannot fully perform.

    For this reason the study provides a valuable contribution to the empirical knowledge

    on variety management practices.

  • 930.
    Zhang, Cevin
    et al.
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems, Health Informatics and Logistics.
    Sebastiaan, Meijer
    KTH, School of Engineering Sciences in Chemistry, Biotechnology and Health (CBH), Biomedical Engineering and Health Systems.
    A Simulation Game of Patient Transportation2019In: Neo-Simulation and Gaming Toward Active Learning / [ed] Ryoju Hamada;Songsri Soranastaporn; Hidehiko Kanegae; Pongchai Dumrongrojwatthana; Settachai Chaisanit; Paola Rizzi; Vinod Dumblekar, Springer, 2019, 1, p. 53-66Chapter in book (Refereed)
    Abstract [en]

    The handling of patients is a complex process. The training and education of patient transportation workers are meant to ensure efficiency and health outcomes. A simulation game, joined by personnel with working experience or prospective professionals in the healthcare system, is a life-like medium for improving decision makings in non-rational operation management. However, few examples are known in regard to synthesizing complex systems, such as clinical facilities, into healthcare simulation games. In order to fill this gap, this work proposes the adopt theory and reports the development of a simulation game that reconciles patient handling with the support of different types of simulation techniques. The simulation game has a physical entity simulator as its back-end and a panel of command and control for each player as its front end. The physical entity simulator is based on the interactions of mobile agents. Agent-based modeling targets the correct level of representation of the operative environment. The simulation game is tested with managers who have more than 10-years of working experience with patient flow management in pediatric care. Reflections from players indicate that modeling and abstraction using an agent model is an efficient synthesis of complex systems. The theory, methods, and results of this study are expected to contribute to the development of simulation games that can be applied in health service provision, in general, and in patient transportation, in particular.

  • 931.
    Zhetibaeva Elvung, Gulzat
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    The new firm effect on entrepreneurshipManuscript (preprint) (Other academic)
    Abstract [en]

    This paper examines the new firm effect on entrepreneurship and investigates the new firm employee transition to entrepreneurship and controls for the worker's ability in terms of income residuals. For empirical analysis, dataset collected from Swedish matched employee-employer database from five different cohorts (2001-2005), is used and competing risk models are employed. The findings indicate that the new firm effect on entrepreneurship is positive and statistically significant and remains even after controlling for a worker's ability. Moreover, workers with the lowest and the high- est abilities are more likely to enter entrepreneurship. This effect on worker's ability is also true for the entrepreneurial transition among incumbent firm employees. In contrast, among new firm employees, women entering into entrepreneurship are drawn from the lowest and the next highest tails of the income residual distribution, while men entering into entrepreneurship are drawn only from the lowest tails of the income residual distribution.

  • 932.
    Zika-Wiktorsson, Annika
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Machine Design (Dept.).
    Sundström, Per
    KTH, School of Technology and Health (STH).
    Engwall, Mats
    VINNOVA, Swedish Governmental Agency for Innovation Systems.
    Project Overload: An Exploratory Study of Work and Management in Multi-Project Settings2006In: International Journal of Project Management, ISSN 0263-7863, E-ISSN 1873-4634, Vol. 24, no 5, p. 385-394Article in journal (Refereed)
    Abstract [en]

    This study investigates psychosocial aspects of work in multi-project settings and how project members and project managers at operational level perceive their work situation. Work in a multi-project setting entails a complicated situation characterized by tight schedules, multi-tasking, increased coordination expenditures, and a large amount of set-up time when alternating between tasks. The study addresses the issue of project overload, a construct that in this study reflects perceived fragmentation, disruption and inefficiency, caused by switching between assignments for separate but simultaneous projects. An explorative approach was adopted for the study, and new models were created and investigated. The primary source of data was a web-based questionnaire. The questionnaire was administered to project co-workers (n = 392) in nine companies in Sweden (response rate: 81%). The companies represented manufacturing, pharmaceutical and construction industries, and all occupied a leading position on their respective markets. The results show that almost one-third of the respondents were under perceived project overload, and that 21% (p ≤ .001) of the variance on this variable could be explained by four factors. In order of magnitude, these factors were: (1) lack of opportunities for recuperation, (2) inadequate routines, (3) scarce time resources, and (4) a large number of simultaneous projects. Further, the study indicated that there are associations between high level of project overload and (a) high levels of psychological stress reactions, (b) decreased competence development, and (c) deviations from time schedules.

  • 933.
    Åsberg, Per
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    A dualistic view of brand portfolios: the company's versus the customers' view2018In: Journal of Consumer Marketing, ISSN 0736-3761, E-ISSN 2052-1200, Vol. 35, no 3, p. 264-276Article in journal (Refereed)
    Abstract [en]

    Purpose Brand architecture and brand portfolios have been regarded as absolute entities to be analysed from the company's perspective. The purpose of this study is to question such a uniform view by adding a perceptional dimension to the two concepts. Design/methodology/approach Semi-structured interviews with 58 marketing professionals and customers were used to explore ten propositions and map associations in the perceived brand portfolios, based on the brand concept map methodology. Findings The study reveals systematic differences between the collective view of company representatives, who name fewer brands associated through more sophisticated and highly connected brand systems and customers who include more partners and competitor brands in the portfolio, who also name more brands and connections in total. Research limitations/implications Implications of the results are analysed and future research is suggested to determine the generalizability of the findings and the economic implications of discrepant internal and external views of a brand architecture and brand portfolio. Practical implications Academics should relate to this dualism by compensating for the effects of the associative predisposition of employees versus customers when interpreting results of studies related to brand portfolios and brand architecture. Marketing practitioners must actively acknowledge and manage the role of partners and competitors as part of the company's external brand portfolio. Originality/value This study is the first to problematize the unilateral interpretation of brand portfolios and brand architecture by introducing a dual view of these concepts based on internal (employees) and external (consumers) perceptions.

  • 934.
    Åsberg, Per
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Brand Architecture from Above: Understanding the Customer Disconnect2019Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    Global business is transforming. Information technology in general, and the Internet specifically, has globalized business and empowered the consumer with more information and choice than ever before. Consequently, academic research into brand portfolios and brand architecture is faced with new challenges to reflect this changing reality.

    Traditional research into brand portfolio management and its structural embodiment using brand architecture has approached these concepts from the perceptive of the brand owner/company. For instance, the portfolio has been mapped based on legal ownership of brands, which has been criticized as being a too narrow approach that exclude key contributors of the portfolio’s collective brand equity. Even in the cases where partner brands are acknowledged as part of the portfolio, their inclusion is often based on the revenue stream they represent or their link in the distribution chain instead of association. Brand architecture research has therefor focused on structural representations based on hierarchical trees created within the walls of the company itself, without necessarily investigating if the intended structure works as expected.

    The missing ingredient in this halting logic is the perceptions of the market in which the portfolio and its architecture operates. Associations and transfer of brand equity is dependent on a concept’s mental perception in the minds of consumers. An endorsement that does not get noticed by the target market is a mirage in the minds of marketing managers, and an historical collaboration that was cancelled years ago may still influence the brand portfolio today by means of association in consumer memory.

    The research presented in this thesis extends current theory in brand portfolio management and brand architecture to directly include the consumer perspective. This thesis re-classifies the portfolio and architecture concept as perceptual constructs whose efficiency is determined by the mental alignment between company representatives as the creators of the intended meaning and customers as the interpreters, or even co-creators, of the same. Study results presented indicate significant misalignment not only between stakeholder groups as a collective, but also between individuals within each group – even for brand managers working together on the same portfolio day after day. Current hierarchical models for representing brand architecture are extended using the perceptual dimension as well as a layer accounting for the openness of the portfolio, and a new brand portfolio model segregating brands based on the degree of perceptual inclusion in the portfolio is presented.

    This introduction of the perceptual dimension into both brand portfolio management and brand architecture represents a new way to view these abstract concepts, a conceptual idea that has ripple effects into areas such as brand equity transfer, brand alliances, and portfolio risk management.

  • 935.
    Åsberg, Per
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Uggla, Henrik
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial Marketing and Entrepreneurship. Royal Inst Technol KTH, Sch Ind Engn & Management, Ind Econ & Management, Stockholm, Sweden..
    Introducing multi-dimensional brand architecture: taking structure, market orientation and stakeholder alignment into account2019In: Journal of Brand Management, ISSN 1350-231X, E-ISSN 1479-1803, Vol. 26, no 5, p. 483-496Article in journal (Refereed)
    Abstract [en]

    Traditional research in brand architecture has primarily focused on bipolar, structural models describing brand constellations viewed from the brand owner's angle of incidence. This paper further extends previous theorization within strategic brand management by offering the Conceptual Integrated Multi-dimensional Architecture (CIMA) model as an incorporation of existing research in brand architecture, arranged according to hierarchical structure, degree of collaboration with third parties and alignment with consumer perceptions. Traditional brand architecture is broadened using two additional dimensions-the level of intercompany partnerships and perceptional congruency between stakeholders-to produce a model that distinguishes between open and closed brand structures and includes the consumers' perceptions as a mediator of brand strategy efficiency. The CIMA model implies that strategic brand management should consider the possible effects of third-party collaboration, in conjunction with consumer beliefs, on the efficiency of the pursued brand strategy and selected go-to-market approach. By including these two additional dimensions, marketing executives may find a more nuanced view of the potential challenges and obstacles that stand in the way of successful brand strategy execution. The paper is concluded by discussing the implications of this conceptual model and suggests a number of future research directions for brand architecture and brand portfolio management.

  • 936.
    Åsman, Christer
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Wahldén, Henning
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Leverantörer av utrustning och tjänster försmåskalig vattenkraft2013Independent thesis Basic level (university diploma), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    By request of the Swedish Hydropower Association a market survey of companies that operates

    in or in close cooperation with the small hydro power market was undertaken during the spring of

    2012. The association has noticed a surge in interest regarding small hydro power from both

    domestic and foreign entities and wants to proactively engage this interest.

    The main methods used to survey the market was to interview a handful of small hydropower

    plant owners and contact owners of hydropower plants and members of the Swedish Hydropower

    Association that had listed an e-mail address. The fundamental question is what companies the

    interviewees have come in contact with in regards to things related to the power plant. An early

    draft of the pre-defined criteria is used as support. Besides choosing the companies in regards to

    their responses to the interviews, some companies are also selected from appearing in the

    Swedish Hydropower Association members cadastral who are supporting members and

    companies that have published adverts during the last five years in the SERO-journal, a trade

    journal.

    The design of the survey sets the standard for how the companies are presented. The first part

    describes general information, if available. This is information such as company representative

    and a brief description of what the company does. The information following is what services and

    products the company offer in what categories. The categories has been determined by comparing

    how similar trade organizations have set up their categories, this combined with the results from

    interviews and surveys sets the structure for our categorization of activities.

  • 937.
    Ögren, Patric
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    Högberg, Kristoffer
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Entrepreneurship and innovation.
    En ”marknadsundersökning” genom att iterera fram till ett värdeskapande koncept2013Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    A business concept has been developed into a marketplace. The marketplace is a web and mobile application whose purpose is to create value out of resources' bookable time slots which today generally have low occupation rates at activity facilities within sports, culture and entertainment.

    The marketplace is intended to bring together a wide range of low occupation rate time slots for different activity types, with types of activities that friends typically do together an ordinary day. The idea is to build a strong brand for the marketplace with the clear message that "the marketplace provides a wide range of affordable offerings for sports and spare time activities, if you choose to adjust your schedule to fit the facilities' low occupation rate time slots". In addition, the marketplace should have functionality that makes it easier for end-users to find a time slot through the marketplace that fits everyone, by synchronizing the various options of activities and time slots preferences that people within a group of friends are interested in. The marketplace is supposed to be targeted to people with flexible schedules, especially self-employed, students and seniors. There is a good potential for a third party to run such a marketplace and specialize in creating value out of low occupation rate time slots. However, the business concept does not prevent the facilities themselves to make efforts which lead to increased occupation rates at time slots with low occupation rates. Furthermore, the facilities are rather supposed to use the marketplace as a complement to their existing booking systems. Based on the examined activity facilities, there is a good potential to increase a facility's turnover with approximately 330 000 SEK yearly.

    The business concept has been developed by doing a market research based on a technical product which initially was designed as a booking system with different product development opportunities and various potential customer segments to address. The market research was done iteratively by using the project management methodology Lean Startup combined with qualitative market research techniques from Innovation Games.

  • 938.
    Ünal, Enes
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Shao, Jing
    Northwestern Polytech Univ, Sch Management, Xian, Shaanxi, Peoples R China..
    A taxonomy of circular economy implementation strategies for manufacturing firms: Analysis of 391 cradle-to-cradle products2019In: Journal of Cleaner Production, ISSN 0959-6526, E-ISSN 1879-1786, Vol. 212, p. 754-765Article in journal (Refereed)
    Abstract [en]

    Given the complexity of circular economy implementation, the literature is missing a strategic stand-point. This paper investigates the taxonomy of circular economy implementation strategies at the managerial level by linking it to strategy literature. The taxonomy was developed by using standard k-mean clustering method that incorporates 391 Cradle-to-Cradle product scorecards of 187 companies from 10 different industries. The analysis was based on the relative importance assigned to each competitive capability that defines the circular economy; namely, material health, material reutilization, renewable energy, water stewardship, and social fairness. Three distinct clusters of circular economy implementation strategy groups were observed: (i) founding (recyclers), (ii) development (all-decent circulars), and (iii) maturity (toxicity fighters). All clusters have been present in various industries, although there is an industry effect. The results indicate that each cluster has a different strategy. The results obtained contradict the general assumption and expectation of simultaneous improvement at all circular economy dimensions. Our research contributes to the theoretical understanding of circular economy implementation by providing a taxonomy of strategies. It contributes to the strategy literature by suggesting that the maturity degree of a competitive capability may determine the implementation strategy. For practice, the study presents a road-map for managers to reach higher degrees of circularity.

  • 939.
    Ünal, Enes
    et al.
    KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.).
    Urbinati, A.
    Chiaroni, D.
    Manzini, R.
    Value Creation in Circular Business Models: The case of a US small medium enterprise in the building sector2019In: Resources, Conservation and Recycling, ISSN 0921-3449, E-ISSN 1879-0658, Vol. 146, p. 291-307Article in journal (Refereed)
    Abstract [en]

    A circular business model represents a holistic system of co-evolving managerial practices for collective value creation, delivery and capture, which provide solutions for sustainable development. Previous research on circular business models aimed to understand value creation mostly in terms of a single managerial practice or in a relatively isolated manner. In particular, little is known regarding the system of managerial practices that creates value. Accordingly, this study proposes a theoretical framework characterized by a set of managerial practices in connection with relevant internal and external contextual factors for creating value within a circular business model. The framework was used in a specific case of a small medium-sized enterprise (SME) operating in building sector, which can be considered a great example of circular economy put into practice. Therefore, the explorative nature of the case allows for deep probing that helps consolidating the framework. Among the main results, essential outcomes included configuring and adapting the company's business model to particular internal and external contextual factors; valorization of local waste by harmonizing managerial practices, and socio-cultural and socio-economic settings, as well as sustainable behaviours among the actors of supply chain. This study contributes to the field of circular business models research by adopting a broader, interdisciplinary approach toward the concept of value creation. Further, it provides managers with a roadmap for creating value by enhancing the degree of circularity within a given context. © 2019 Elsevier B.V.

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