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2020 (English)In: Transportation Research Interdisciplinary Perspectives, E-ISSN 2590-1982, Vol. 8, article id 100227Article in journal (Refereed) Published
Abstract [en]
To reach the full potential of Mobility as a Service (MaaS), especially its projected positive environmental impacts, the barriers to development and implementation processes must be identified. However, studies identifying such MaaS barriers are rare. Following an interdisciplinary approach, this paper aims to bridge this gap by adding knowledge on barriers to MaaS development and implementation using four perspectives (service design, business model, user travel attitude and behavior, and system impacts). Following a systems thinking approach, the barriers are investigated at three levels (individual, organizational and societal) to show their relationships. This paper investigates a specific type of MaaS, namely Corporate Mobility as a Service (CMaaS). The results obtained by investigating a large-scale CMaaS pilot provide implications of general barriers to MaaS development and implementation. The findings presented in this paper provide knowledge and guidance to MaaS stakeholders.
Place, publisher, year, edition, pages
Elsevier, 2020
Keywords
Mobility as a Service (MaaS), Corporate MaaS (CMaaS), Barrier, Interdisciplinary, Systems thinking
National Category
Transport Systems and Logistics
Research subject
Transport Science; Transport Science, Transport Systems
Identifiers
urn:nbn:se:kth:diva-286263 (URN)10.1016/j.trip.2020.100227 (DOI)2-s2.0-85096523277 (Scopus ID)
Projects
SMSS-Smart Mobility Services Södertälje
Funder
Vinnova, 2017-01976
Note
QC 20201124
2020-11-232020-11-232024-08-30Bibliographically approved