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Backfiring and favouring: How design processes in HCI lead to anti-patterns and repentant designers
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-2162-8353
2020 (English)In: ACM International Conference Proceeding Series, Association for Computing Machinery , 2020Conference paper, Published paper (Refereed)
Abstract [en]

Design is typically envisioned as aiming to improve situations for users, but this can fail. Failure can be the result of flawed design solutions, i.e. anti-patterns. Prior work in anti-patterns has largely focused on their characteristics. We instead concentrate on why they occur by outlining two processes that result in anti-patterns: 1) backfiring, and 2) favouring. The purpose of the paper is to help designers and researchers better understand how design processes can lead to negative impacts and to repentant designers by introducing a richer vocabulary for discussing such processes. We explore how anti-patterns evolve in HCI by specifically applying the vocabulary to examples of social media design. We believe that highlighting these processes will help the HCI community reflect on their own work and also raise awareness of the opportunities for avoiding anti-patterns. Our hope is that this will result in fewer negative experiences for designers and users alike.

Place, publisher, year, edition, pages
Association for Computing Machinery , 2020.
Keywords [en]
anti-pattern mitigation, anti-patterns, backfiring, culpability, design patterns, design processes, favouring, repentant designers, Human computer interaction, User experience, Design process, Design solutions, Negative experiences, Social media, Design
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:kth:diva-290324DOI: 10.1145/3419249.3420175ISI: 001334839200112Scopus ID: 2-s2.0-85123041210OAI: oai:DiVA.org:kth-290324DiVA, id: diva2:1530603
Conference
11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society, NordiCHI 2020, 25 October 2020 through 29 October 2020
Note

QC 20210223

Available from: 2021-02-23 Created: 2021-02-23 Last updated: 2025-12-05Bibliographically approved

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Pargman, Daniel

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf