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Co-Designing with Extreme Users: A Framework for User Participation in Design Processes
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID. Lund University, LTH, Faculty of Engineering, Certec, Department of Design Studies, Box 118, 221 00, Lund, Sweden.ORCID iD: 0000-0002-7975-6198
Lund University, LTH, Faculty of Engineering, Certec, Department of Design Studies, Box 118, 221 00, Lund, Sweden.
Lund University, LTH, Faculty of Engineering, Certec, Department of Design Studies, Box 118, 221 00, Lund, Sweden.
Funktionsrätt Skåne, Östra Varvsgatan 23, 211 73, Malmö, Sweden.
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2023 (English)In: Scandinavian Journal of Disability Research, ISSN 1501-7419, E-ISSN 1745-3011, Vol. 25, no 1, p. 418-430Article in journal (Refereed) Published
Abstract [en]

The demand for user participation in design processes is increasing, and there is a need to formulate guidance on how to involve disabled users and their representative organisations. Their participation contributes an extreme user perspective to the design process. The aim of this study was to develop an empirically grounded framework for user participation in co-design processes, involving the users with wide range of characteristics. The study was theoretically grounded in ‘participatory design’ and ‘value sensitive design’ and used an exploratory study design with online workshops to iteratively collect and analyse data. All participants collaborated on an online Miro-board to identify themes and formulate guiding principles for the framework. We propose a framework consisting of three themes: participation fundamentals, participation ethics and participation practicalities, entailing 11 guiding principles. By applying this framework, the premises, methods and activities in the design process will be accessible to all participants, and user participation in design projects will become more transparent, equitable and easier to implement. It will enable all users, people with disabilities and others, to participate and contribute to a design that can be used by the widest range of people.

Place, publisher, year, edition, pages
Stockholm University Press , 2023. Vol. 25, no 1, p. 418-430
Keywords [en]
accessibility, disability, impairment, participation, qualitative thematic analysis, universal design
National Category
Human Computer Interaction Other Engineering and Technologies
Identifiers
URN: urn:nbn:se:kth:diva-341700DOI: 10.16993/sjdr.952ISI: 001149503400002Scopus ID: 2-s2.0-85179661090OAI: oai:DiVA.org:kth-341700DiVA, id: diva2:1823057
Note

QC 20231229

Available from: 2023-12-29 Created: 2023-12-29 Last updated: 2025-02-18Bibliographically approved

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Johansson, Stefan

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