This report covers issues and problems identified during a one-week tour of key academic and research libraries belonging to the Zambian Library Consortium (ZALICO). The team making the tour included Francina Makondo, UNZA (INASP country coordinator and president of Zambia Library Association, ZLA), Charles Banda, CBU (vice president of ZLA), Fabian Kakana, UNZA and, Anders Wändahl, Karolinska Institutet and INFORM/CERTIOREM, Sweden (INASP facilitator).