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Give MOOCs some credit: a system-divergent innovation accrediting an AI mass-market MOOC at a Swedish university
Linköping Univ, Dept Comp & Informat Sci, Div Artificial Intelligence & Integrated Comp Syst, Reasoning & Learning Lab, Linköping, Sweden.ORCID iD: 0000-0003-2752-7710
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Management & Technology.ORCID iD: 0000-0001-9636-1545
Chalmers Univ Technol, Dept Technol Management & Econ, Sci Technol & Soc, Gothenburg, Sweden.ORCID iD: 0000-0002-8915-0181
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID.ORCID iD: 0000-0002-2411-6417
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2025 (English)In: Cogent Education, E-ISSN 2331-186X, Vol. 12, no 1, article id 2529421Article in journal (Refereed) Published
Abstract [en]

Lifelong learning in higher education (HE), epitomised by Massive Open Online Courses (MOOCs), is valuable for re-skilling and upskilling Sweden's industry workforce in (advanced) digital competencies to remain globally innovative and competitive. Meanwhile, Sweden's non-regulatory approach towards MOOC deployment in HE meant that their accreditation by universities faces strenuous systemic challenges. However, since 2019, one university began accrediting an AI mass-market MOOC following a nationally unique system-divergent innovation, which this case study unpacks by responding to three research questions. First, what were the underlying processes of this system-divergent innovation, and how and why did it occur? Second, what were its key success factors? Furthermore, how sustainable is it? This reflexive case study draws on eight semi-structured interviews with university staff and faculty, which were deductively analysed based on topical literature and concepts from system-divergent innovation and structuration theory. Generated themes were called challenges-as-opportunities and spanned bureaucracy, finances, technological infrastructures, deroutinisation, internal conflicts and external pressure. These themes and their discussion inform policy on three tiers: governmental, sectoral, and institutional. This original work highlights that mmMOOCs' accreditation by universities can play a significant role in bridging lifelong learning and HE in Sweden, and calls for digital maturity and national contagion.

Place, publisher, year, edition, pages
Informa UK Limited , 2025. Vol. 12, no 1, article id 2529421
Keywords [en]
MOOCs, System-Divergent innovation, higher education, digitalisation, lifelong learning, Sweden, Social Sciences, Adult Education and Lifelong Learning
National Category
Pedagogy
Identifiers
URN: urn:nbn:se:kth:diva-371484DOI: 10.1080/2331186X.2025.2529421ISI: 001526674000001Scopus ID: 2-s2.0-105010502501OAI: oai:DiVA.org:kth-371484DiVA, id: diva2:2005931
Note

QC 20251012

Available from: 2025-10-12 Created: 2025-10-12 Last updated: 2025-10-12Bibliographically approved

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Wiggberg, MattiasGulliksen, Jan

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