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Uncovering misalignments in the health- and elderly care system
KTH, Skolan för industriell teknik och management (ITM), Maskinkonstruktion, Integrerad produktutveckling och design.ORCID-id: 0000-0002-0281-971X
KTH, Skolan för industriell teknik och management (ITM), Maskinkonstruktion, Integrerad produktutveckling och design.ORCID-id: 0000-0002-8224-3887
2023 (engelsk)Inngår i: Journal of Integrated Care, ISSN 1476-9018, Vol. 31, nr 5, s. 117-128Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Purpose: The increasing size of the elderly population is emerging as a primary catalyst for the escalation of healthcare expenditure, and a sense of urgency is manifest. However, the complexity of the health- and elderly care systems provides challenges in improving system efficiency. Hence, the system-level understanding of the main obstacles to integration care needs further exploration. In order to better integrate health- and elderly care, the study needs to identify the actual misalignments underpinning the issue. This study provides the theoretical foundations for resource misalignments and provides empirical examples of these. Design/methodology/approach: Semi-structured interviews with multiple stakeholders on various hierarchical levels were carried out to create a more complete view of the system and resources deployed in health- and elderly care. The application of user-centered design methods and co-creation with employees have also been crucial to the outcomes of the study. Findings: Results show that health- and elderly care is a large-scale complex system. The overlapping and mutually reinforcing misalignments are: (1) regulation and policy differences, (2) stakeholder quantity and variation, (3) external control of health- and elderly care, (3) decreasing collaboration and (4) communication channels and IT development. Originality/value: This qualitative study builds on institutional theory and resource integration theory and contributes with empirical descriptions of misalignments in the health- and elderly care system. These descriptions will serve as points of departure for systems design to improve the efficiency and effectiveness of health- and elderly care.

sted, utgiver, år, opplag, sider
Emerald , 2023. Vol. 31, nr 5, s. 117-128
Emneord [en]
Complexity, Health- and elderly care, Institutional theory, Misalignments, Resource integration theory, Systems design
HSV kategori
Identifikatorer
URN: urn:nbn:se:kth:diva-338864DOI: 10.1108/JICA-07-2023-0042ISI: 001078927100001Scopus ID: 2-s2.0-85174213351OAI: oai:DiVA.org:kth-338864DiVA, id: diva2:1808550
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QC 20231031

Tilgjengelig fra: 2023-10-31 Laget: 2023-10-31 Sist oppdatert: 2023-10-31bibliografisk kontrollert

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Hemphälä, JensEneberg, Magnus

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