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Bottom-Up Lean Practice Deployment in a Global Setting: A Case Study from the Pharmaceutical Industry
KTH, School of Industrial Engineering and Management (ITM), Sustainable production development. (Industrial Production Management)
KTH, School of Industrial Engineering and Management (ITM), Sustainable production development, Processledning och hållbar produktion.ORCID iD: 0000-0002-4123-0721
KTH, School of Industrial Engineering and Management (ITM), Sustainable production development.ORCID iD: 0000-0002-0662-539X
2020 (English)Conference paper, Published paper (Refereed)
Abstract [en]

In view of major social changes, such as the growing climate crisis, increased external expectations on the production sector demand an industrial transformation. Since transformations call for innovation, new lean practices will emerge locally at sites in production networks to cope with new challenges. But, how can new local lean practices be deployed for utilization by other parts of the company? Global production companies strive for broad over-all improvements within the network. This is often approached through a top-down deployment of a global lean framework, using various mechanisms. Lean standard development is a central mechanism for transferring best practices and lean knowledge within a corporate group. Anchored to well-established theories, such as innovation diffusion and plant network theory, prior lean transfer studies often take a cascading top-down perspective. In contrast, this study aims to explore lean practice diffusion through a bottom-up perspective. It explores the process of deploying new local lean practices to the corporate network. The empirical findings are based on a single case study at the pharmaceutical company AstraZeneca. The findings indicate that the bottom-up deployment process can be explained by four phases, ‘Piloting’, ‘Branding’, ‘Codifying Knowledge’ and ‘Making a Product’ that varies in degree of practice adaptation. The lean practice incorporation to a global lean framework is discussed around three conceptual deployment approaches called, ‘template’, ‘standard’ and ‘product’ deployment. The empirical insight contributes to the body of global lean literature by providing a more dynamic view of global lean frameworks, of which development depends on the underlying processes such as bottom-up practice incorporation. It also provides practitioners in global lean settings with valuable insight and a possibility to review internal global-local deployment processes within a corporate group to increase intra-organizational learning.

Place, publisher, year, edition, pages
2020. Vol. 7th
National Category
Production Engineering, Human Work Science and Ergonomics Business Administration
Identifiers
URN: urn:nbn:se:kth:diva-283646DOI: 10.3233/ATDE200145ISI: 001180173900008Scopus ID: 2-s2.0-85098664251OAI: oai:DiVA.org:kth-283646DiVA, id: diva2:1474675
Conference
Swedish Production Symposium
Note

QC 20201021

Available from: 2020-10-09 Created: 2020-10-09 Last updated: 2025-12-05Bibliographically approved
In thesis
1. Value-adding deployment of corporate lean programs in multinational production companies
Open this publication in new window or tab >>Value-adding deployment of corporate lean programs in multinational production companies
2022 (English)Licentiate thesis, comprehensive summary (Other academic)
Abstract [en]

Strategic improvement programs, which aim for corporate-wide lean transformation, are resource-demanding and challenging to deploy. Industrial manufacturers often develop company-specific production system (XPS) programs to coordinate the lean transformation simultaneously in multiple production sites. However, transferring lean-related knowledge in a multi-site context is complex as it is associated with tacit knowledge embedded in people. 

This thesis aims to contribute with knowledge of how multinational corporations (MNCs) can develop their deployment strategies to add more value in the business by investigating i) what constitutes deployment of an XPS program and ii) how an XPS program promotes the transfer of lean-related knowledge. The qualitative research conducted was based on three empirical case studies, which all applied an intra-firm perspective within an MNC. 

Regarding the deployment challenges, it was found to be poorly described in the literature. This thesis explores and describes the deployment of XPS programs based on empirical findings and scholarly literature. Applying program management theory and a knowledge transfer perspective contributed to holistically understanding XPS programs' deployment. It was observed that four deployment variables are the most important. These deployment variables constitute the content of an XPS (conceptual models and a toolbox of improvement tools) and implementation support (implementation structure and control practices). XPS programs are often assumed to facilitate the transfer of lean-related knowledge. This thesis expands the discourse to show how an XPS program may promote and hinder knowledge transfer in three different perspectives; when implementing larger improvement projects, rolling out global lean method standards, and incorporating new lean methods bottom-up. This research contributes to theory by describing the deployment of an XPS program in depth. A deployment model was developed that stipulates the deployment variables and their interconnection. Some of the findings may have practical applications for industrial practitioners when developing and evaluating the deployment strategies within their XPS program.

Abstract [sv]

Strategiska förbättringsprogram som strävar efter en bred lean transformation inom företaget är resurskrävande och utmanande att rulla ut. Industriella tillverkare utvecklar ofta program för företagsspecifika produktionssystem (XPS) för att koordinera lean transformationen på flertal produktionsanläggningar parallellt. Lean kunskap förknippas med tyst kunskap, inneboende i människor, vilken är mer komplex att överföra i en kontext med multipla produktionsanläggning sprida över världen. Denna avhandling har som mål att bidra med kunskap om hur multinationella företag (MNC) kan utveckla sina utrullningsstrategier så att de tillför mer värde till verksamheten genom att undersöka i) vad utgör utrullning av ett XPS-program och ii) hur ett XPS-program främjar överföring av leanrelaterad kunskap. Den kvalitativa forskningen som genomfördes baserades på tre empiriska fallstudier, som alla tillämpade ett internt perspektiv inom det multinationella företaget (MNC) som studerades.

Utmaningarna med utrullningar visade sig det vara dåligt beskrivet i litteraturen. Av den anledningen har denna avhandling utforskat och beskrivit utrullning av XPS-program baserat på empiriska fallstudierna och vetenskaplig litteratur. I arbetet har programledningsteori och ett kunskapsöverföringsperspektiv tillämpats, vilket bidrog till en holistisk förståelse av XPS-programs utrullning. Studien identifierade fyra viktiga variabler för utrullning som utgör både innehållet i en XPS (konceptuella modeller och en verktygslåda med förbättringsverktyg) och ett implementeringsstöd (implementeringsstruktur och kontroll-handlingar).

I tidigare publikationer antas ofta att XPS-program underlättar överföringen av lean-relaterad kunskap. Denna avhandling utökar det resonemanget genom att visa hur ett XPS-program kan dels främja, men även hindra kunskapsöverföring utifrån tre olika perspektiv; när man implementerar större förbättringsprojekt, rullar ut globala standarder för lean-metoder och vid inkorporering av nya lean-metoder där produktionsanläggningen är källan till kunskapen. Denna forskning bidrar till teorin genom att på djupet beskriva utrullningen av ett XPS-program. En utrullningsmodell utvecklades för att beskriva utrullningsvariablerna och deras sammankoppling. Vissa av resultaten kan även ha praktiska tillämpningar för verksamma inom industrin när de utvecklar och utvärderar strategierna inom deras XPS-program.

Place, publisher, year, edition, pages
Stockholm: KTH Royal Institute of Technology, 2022. p. 167
Series
TRITA-ITM-AVL ; 2022:2
Keywords
Lean production, Deployment, Program management, Company-specific production systems, XPS, Knowledge transfer, Strategy implementation, Lean produktion, Utrullning, Programledning, Kunskapsöverföring, XPS, Företagsspecifika produktionssystem, Strategiimplementering
National Category
Other Engineering and Technologies
Research subject
Industrial Economics and Management
Identifiers
urn:nbn:se:kth:diva-308059 (URN)978-91-8040-135-7 (ISBN)
Presentation
2022-02-25, C1 (casesalen) / https://kth-se.zoom.us/j/62307991516, Kvarnbergagatan 12, Södertälje, 10:00 (English)
Opponent
Supervisors
Available from: 2022-02-05 Created: 2022-02-04 Last updated: 2025-02-10Bibliographically approved

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Linderson, SaraBirkie, Seyoum EshetuBellgran, Monica

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