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Digitalization in an academic organization: Insights from a case study at a Swedish university
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0002-7436-0733
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0003-0724-2283
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Management & Technology.ORCID iD: 0000-0003-4021-812x
2023 (English)Conference paper, Published paper (Refereed)
Abstract [en]

The digital transformation of society is ubiquitous, and even well-established educational institutions are affected. Universities need to adapt to the ongoing digital transformation, both to stay relevant but also to prosper. Yet, many public sector universities face obstacles when aiming to transform their business into a digital one, and this calls for research into the strategic organizational elements and related factors that hinder or aid the process. Drawing from an in-depth case study, it analyses data collected via a survey and multiple interviews to explore the organizational challenges a university faces when starting to adapt to digital transformation. The study shows that an organization's collective understanding of its business logics is a prerequisite to advancing digital transformation. The study of a university also shows that the digital transformation focus is skewed towards increasing efficiency rather than the innovation of new practices.

Place, publisher, year, edition, pages
2023.
Keywords [en]
digital transformation, university digitalization, public sector
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:kth:diva-333857OAI: oai:DiVA.org:kth-333857DiVA, id: diva2:1787623
Conference
European Academy of Management Conference (EURAM) 2023, Dublin, Ireland, 14-16 June 2023
Note

QC 20230814

Available from: 2023-08-14 Created: 2023-08-14 Last updated: 2023-08-16Bibliographically approved

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Liljeblad, FredrikLilliesköld, JoakimHetemi, Ermal

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf