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Strategic change projects and digital transformation: Insights from the Case of Digital University
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0003-0724-2283
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0002-7436-0733
KTH, School of Electrical Engineering and Computer Science (EECS), Computer Science, Network and Systems Engineering.ORCID iD: 0000-0003-4021-812x
2023 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Organizations' strategic change projects and programs involving the implementation of IT services have interested project scholars. Yet, we still know little of how public sector universities, for example, adapt to the ongoing digital transformation and the challenges they face when aiming to transform their operations into a digital one. To address this issue, we conduct in-depth fieldwork to examine the activities that make up the establishment of the Digital University. Focusing on a leading technological university in Sweden that is undergoing digital transformation, the purpose of the case study was exploratory, i.e., to gain experience and an understanding – to raise issues for further research on the organizational challenges a university faces when undergoing digital transformation. To this end, the focus of the study was to delve into how digitalization efforts were managed and organized and if and when a more strategic approach was adopted. Our findings highlight that the university's need to quickly adapt and remain relevant based on new technical opportunities, as well as appoint competent staff, was the driving force behind the implementation of IT services. Based on our findings, we can conclude that some extensive challenges arise due to the actual change process and several organizational challenges because the digital transformation is skewed towards increasing efficiency rather than the adoption of more strategic innovation practices.

Place, publisher, year, edition, pages
2023.
Keywords [en]
digital transformation; digitalization; organizational change projects; university digitalization; public sector
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:kth:diva-339444OAI: oai:DiVA.org:kth-339444DiVA, id: diva2:1811198
Conference
European Academy of Management Conference (EURAM) 2023, Dublin, Ireland, 14-16 June 2023
Note

QC 20231113

Available from: 2023-11-11 Created: 2023-11-11 Last updated: 2023-11-13Bibliographically approved

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Lilliesköld, JoakimLiljeblad, FredrikHetemi, Ermal

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf