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AI-enabled vision systems for human-centered order picking – A design science research approach
KTH, School of Industrial Engineering and Management (ITM), Production engineering, Advanced Maintenance and Production Logistics. (Production logistics)ORCID iD: 0000-0003-0798-0753
Department of Intelligent Automation, University of Skövde, Skövde, Sweden.ORCID iD: 0000-0003-4180-6003
KTH, School of Industrial Engineering and Management (ITM), Production engineering, Advanced Maintenance and Production Logistics. (Production logistics)ORCID iD: 0000-0003-1878-773x
KTH, School of Industrial Engineering and Management (ITM), Production engineering, Advanced Maintenance and Production Logistics. (Production logistics)ORCID iD: 0000-0001-7935-8811
2025 (English)In: International Journal of Production Research, ISSN 0020-7543, E-ISSN 1366-588X, p. 1-28Article in journal (Refereed) Epub ahead of print
Abstract [en]

Digital technologies are critical in advancing a human-centered approach to warehouses that account for productivity and staff well-being. These technologies generate data addressing the negative conditions affecting the well-being of staff during order picking (OP), a labour intensive activity. This study analyzes artificial intelligence (AI)-enabled vision systems to enhance human-centricity and improve the generation and analysis of information about tasks executed by staff in OP. The study presents results from a pilot study in automotive manufacturing applying a design science research approach. The results show that AI-enabled vision systems enhance task identification, analysis, and efficiency in OP. The study suggests five actions including staff information, data acquisition, access restriction, data storage, and protection addressing the privacy concerns of these systems. The study discusses how these systems can integrate staff well-being by identifying human factors and outcomes. It offers three contributions: (1) an overview of activities for collecting task information through AI-enabled vision systems in human-centered OP; (2) evidence that existing architectures for human-centered manufacturing are essential for managing privacy implications; and (3) a discussion of the systems’ impact on human factors and performance, and guidelines for developing and implementing these systems in future studies and operational environments.

Place, publisher, year, edition, pages
Informa UK Limited , 2025. p. 1-28
Keywords [en]
Artificial intelligence; machine learning; vision systems; warehousing 5.0; smart production logistics
National Category
Industrial engineering and management
Research subject
Production Engineering
Identifiers
URN: urn:nbn:se:kth:diva-368067DOI: 10.1080/00207543.2025.2535515ISI: 001538865700001Scopus ID: 2-s2.0-105012178651OAI: oai:DiVA.org:kth-368067DiVA, id: diva2:1986846
Projects
Dynamic SALSA – Dynamic Scheduling of Assembly and Logistics Systems using AI
Funder
Vinnova, 2022-02413
Note

QC 20250805

Available from: 2025-08-04 Created: 2025-08-04 Last updated: 2025-11-13Bibliographically approved

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Flores-García, ErikJeong, YongkukWiktorsson, Magnus

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Flores-García, ErikRuiz Zúñiga, EnriqueJeong, YongkukWiktorsson, Magnus
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