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Impact Of Disfluent Speech Agent On Partner Models And Perspectve Taking
School of Information Communication Studies University College Dublin (UCD) Dublin, Ireland.
School of Information Communication Studies University College Dublin (UCD) Dublin, Ireland.
University College Dublin Dublin, Ireland.
KTH, School of Electrical Engineering and Computer Science (EECS), Intelligent systems, Speech, Music and Hearing, TMH.ORCID iD: 0000-0003-1175-840X
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2025 (English)In: CUI 2025 - Proceedings of the 2025 ACM Conference on Conversational User Interfaces, Association for Computing Machinery (ACM) , 2025, article id 14Conference paper, Published paper (Refereed)
Abstract [en]

Speech disfluencies play a role in perspective-taking and audience design in human-human communication (HHC), but little is known about their impact in human-machine dialogue (HMD). In an online Namer-Matcher task, sixty-one participants interacted with a speech agent using either fluent or disfluent speech. Participants completed a partner-modelling questionnaire (PMQ) both before and after the task. Post-interaction evaluations indicated that participants perceived the disfluent agent as more competent, despite no significant differences in pre-task ratings. However, no notable differences were observed in assessments of conversational flexibility or human-likeness. Our findings also reveal evidence of egocentric and allocentric language production when participants interact with speech agents. Interaction with disfluent speech agents appears to increase egocentric communication in comparison to fluent agents. Although the wide credibility intervals mean this effect is not clear-cut. We discuss potential interpretations of this finding, focusing on how disfluencies may impact partner models and language production in HMD.

Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2025. article id 14
Keywords [en]
Conversational Agents, Disfluency, Perspective-Taking
National Category
Comparative Language Studies and Linguistics Human Computer Interaction Computer Sciences
Identifiers
URN: urn:nbn:se:kth:diva-369073DOI: 10.1145/3719160.3737625ISI: 001539402100012Scopus ID: 2-s2.0-105011598139OAI: oai:DiVA.org:kth-369073DiVA, id: diva2:1999679
Conference
7th Conference on Conversational User Interfaces, CUI 2025, Waterloo, Canada, Jul 8 2025 - Jul 10 2025
Note

Part of ISBN 9798400715273

QC 20250922

Available from: 2025-09-22 Created: 2025-09-22 Last updated: 2025-09-22Bibliographically approved

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Székely, Éva

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf