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Compensation Disclosure on Product Review Blogs and Persuasion with Uncertainty
KTH, School of Industrial Engineering and Management (ITM), Industrial Economics and Management (Dept.), Industrial marketing.ORCID iD: 0000-0001-6379-2584
2015 (English)In: Ideas In Marketing: Finding The New And Polishing The Old, Springer, 2015, p. 175-178Conference paper, Published paper (Refereed)
Abstract [en]

Blogs have incredible potential as persuasion tools and their persuasive function is of great importance as they have a great influence over public opinion (Xifra & Huertas, 2008). Individuals are increasingly referring to online product review blogs for gaining advice and receiving recommendations concerning the quality of the product of their choice. As a result, some marketers have made an effort to control or manipulate the online reputation of their products by compensating individuals to review products favorably in various online forums and product review blogs (Jensen, 2011). In return, as of late 2009, the Federal Trade Commission (FTC) has mandated product review bloggers to provide disclosures in their reviews when they receive compensation (payment or free products), or whenever there may be hidden interests or unspoken biases related to recommendations (FTC, 2009). 

Place, publisher, year, edition, pages
Springer, 2015. p. 175-178
Series
Developments in Marketing Science: Proceedings of the Academy of Marketing Science, ISSN 23636165
National Category
Business Administration
Identifiers
URN: urn:nbn:se:kth:diva-191412DOI: 10.1007/978-3-319-10951-0_63ISI: 000380552000266Scopus ID: 2-s2.0-85125089470ISBN: 978-3-319-10950-3 (print)OAI: oai:DiVA.org:kth-191412DiVA, id: diva2:957519
Conference
Academy of Marketing Science, May 15-18, 2013, Monterey, CA, USA
Note

QC 20160902

Available from: 2016-09-02 Created: 2016-08-30 Last updated: 2024-03-15Bibliographically approved

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Salehi-Sangari, Esmail

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CiteExportLink to record
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Citation style
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