This paper summarises experiences of efforts made by twenty individuals when implementingsmall-scale ICT development projects in their organizations located in seven developing countries.The main focus of these projects was the use of ICT in educational settings. Challengesencountered and the contributing factors for implementation success of the projects aresystematically investigated using interviews and follow up surveys. Results show that the typicallimitations of technology and infrastructure were the key obstacles. The commitment of individualproject managers in the role of “change agents” and organizational support in the were thestrengths behind the success of the projects. Based on the outcome of this study, professionaldevelopment of the change agents is a key factor for the success of projects. IT and infrastructurelimitations contributed to the failure of the majority of the ICT related projects.
QC 20231106