Towards Objective Evaluation of Socially-Situated Conversational Robots: Assessing Human-Likeness through Multimodal User BehaviorsShow others and affiliations
2023 (English)In: ICMI 2023 Companion: Companion Publication of the 25th International Conference on Multimodal Interaction, Association for Computing Machinery (ACM) , 2023, p. 86-90Conference paper, Published paper (Refereed)
Abstract [en]
This paper tackles the challenging task of evaluating socially situated conversational robots and presents a novel objective evaluation approach that relies on multimodal user behaviors. In this study, our main focus is on assessing the human-likeness of the robot as the primary evaluation metric. While previous research often relied on subjective evaluations from users, our approach aims to evaluate the robot's human-likeness based on observable user behaviors indirectly, thus enhancing objectivity and reproducibility. To begin, we created an annotated dataset of human-likeness scores, utilizing user behaviors found in an attentive listening dialogue corpus. We then conducted an analysis to determine the correlation between multimodal user behaviors and human-likeness scores, demonstrating the feasibility of our proposed behavior-based evaluation method.
Place, publisher, year, edition, pages
Association for Computing Machinery (ACM) , 2023. p. 86-90
Keywords [en]
Conversational Robot, Evaluation Method, Multimodal Behavior, Spoken Dialogue System
National Category
Computer Sciences Robotics and automation Human Computer Interaction
Identifiers
URN: urn:nbn:se:kth:diva-339681DOI: 10.1145/3610661.3617151Scopus ID: 2-s2.0-85175870314OAI: oai:DiVA.org:kth-339681DiVA, id: diva2:1812472
Conference
25th International Conference on Multimodal Interaction, ICMI 2023 Companion, Paris, France, Oct 9 2023 - Oct 13 2023
Note
Part of ISBN 9798400703218
QC 20231116
2023-11-162023-11-162025-02-05Bibliographically approved