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Prompting pro-environmentalism through social proof: Trait conscientiousness moderates the effect of social proof on consumers' pro-environmental responses
KTH, School of Electrical Engineering and Computer Science (EECS), Human Centered Technology, Media Technology and Interaction Design, MID. School of Business and Law, Department of Management and Innovation, University of Agder, Norway.ORCID iD: 0000-0002-0283-8777
Discipline of Marketing, JE Cairnes School of Business & Economics, University of Galway, Ireland.
Centre for Research in Marketing & Consumer Psychology, Reykjavik University, Iceland.
2026 (English)In: Personality and Individual Differences, ISSN 0191-8869, E-ISSN 1873-3549, Vol. 253, article id 113629Article in journal (Refereed) Published
Abstract [en]

Sustainable consumption practices can drive environmental and societal benefits. One way of steering consumers in a desired direction is through the social proof principle, which posits that consumers are more inclined to exhibit a target behavior if they believe that many others already engage in said behavior. We conducted an online experiment ( N = 376; US sample) to test whether reliance on social proof (vs. control) increases consumers' pro-environmental responses, and whether trait conscientiousness moderates this interplay. All included social proof messages outperformed the control condition, regardless of whether they were based on majority (vs. minority) information or dynamic (vs. static) social norms. Additionally, the social proof effect was particularly pronounced among consumers scoring low (vs. high) in trait conscientiousness, with these consumers typically exhibiting the least pro-environmental behaviors according to previous research. Taken together, the current findings carry important implications regarding ways to tackle climate change.

Place, publisher, year, edition, pages
Elsevier BV , 2026. Vol. 253, article id 113629
Keywords [en]
Conscientiousness, Pro-environmental responses, Social influence, Social proof
National Category
Business Administration Psychology (Excluding Applied Psychology)
Identifiers
URN: urn:nbn:se:kth:diva-375319DOI: 10.1016/j.paid.2025.113629ISI: 001657862300001Scopus ID: 2-s2.0-105026187114OAI: oai:DiVA.org:kth-375319DiVA, id: diva2:2027665
Note

QC 20260113

Available from: 2026-01-13 Created: 2026-01-13 Last updated: 2026-05-29Bibliographically approved

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Otterbring, Tobias

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